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TRANSCRIPT
PIECESTM
Connecting Health Systems
and Community-Based
Organizations to Improve
Outcomes
Proprietary & Confidential © 2017 Pieces Technologies, Inc. 2
Today’s Presenters
Ruben Amarasingham, MDFounder & CEO
Pieces Technologies, Inc.
Matthew WarrensVice President, Innovation Partnerships
OSF HealthCare
How can we embrace
change and createbetter
value for our patients?
For 140 years, the Sisters of OSF have been serving their
communities with compassion and humility. The Sisters have
never been afraid of taking on the hardest challenges and
providing care to all those who needed it. It’s no surprise, then,
that when the pace of change in health care is faster than ever,
when technological and scientific innovation are enabling so
much, that we would take astep back to examine how we can
leverage these advances for the benefit of our patients.
OSFlaunched OSFInnovation asameans to embrace change and
take on the largest health care challenges; the ones that require
innovation and adifferent way of thinking to solve.
In the spirit of Christ and theexample of Francis of Assisi, the
Mission of OSF HealthCare is to
serve persons with the greatest
care and love in a community that
celebrates the Gift of Life.
“
”
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Connecting Health Systems and the Community
EducationHousing &
Utilities
Food Security
Family &
Social Support
Health
BehaviorsTransportation
Employment &
Income
Healthier Communities
Pieces Iris
Referral, connection, &
case management
platform for CBO's
Length of
Stay
Hospital Associated
Infections
Early Warning
System |
Sepsis
Readmissions
Health System Decision Support
Pieces DS
Real-time Clinical NLP,
Clinician-in-the-Loop,
SDOH
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Our Approach to Addressing Social Determinants
Pieces Iris
Referral, connection, &
case management
platform for CBO's
Education
Housing &
Utilities
Transportation
Food SecurityFamily &
Social Support
Employment &
Income
Health
Behaviors
We define innovation as...
“
”
Clear focus and direction are essential for successful innovation.
We have four focus areas of innovation for our Mission Partners,
external partners, and innovators. These areas guide our
investments and activities in innovation, ensuring they serve the
most important needs of our community.These four areas demand
innovation; we will not advance our Mission herewithout it.
We are focusing on four
innovation priorityareasAdvancingSimulationHow can OSF use simulation
beyondeducationto transform
healthcare?
Aging inPlaceHow can OSF deliver care to
the elderly without disrupting
where and how they live?
More for Those with Less How can OSFbest serve its most
disadvantaged populations?
Radical Access to Care How can OSF radically
democratize access to care,
regardless of setting or context?
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Connected Communities
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Community Care Coordination in Dallas
2Xas likely to be a
high risk
cases of diabetes,
HTN, CHF and
COPD
8,061
26%relative reduction
in readmissions
for Medicare
patients
Iris CBO’s care
for patients
51%
HTN
27%
DM
17%
CHF
Previously hospitalized patients are in Iris CBOs
26%
COPD
818,064documented
encounters across
95 agencies
147,796clients enrolled in
community based
services
inter-agency
referrals
8,061
In the Spirit of Christ and the
example of Francisof AssisiOwnedandoperated by the Sisters of theThird Order of St. Francis,Peoria, Illinois,
OSFHealthCare serves nearly 3million people in our communities.
Mission
In the spirit of Christ andthe exampleof Francis of Assisi, the Mission of OSF
HealthCare is to serve persons with the greatest care andlove in a community
that celebrates the gift of life.
VisionEmbracingGod’sgreat gift of life,
we are oneOSFMinistry transforming
healthcare to improve the lives of
those we serve.
115 OSFLocations Including Hospitals
738 EmployedProviders
335 AdvancedPractitioners
18,127 Employees
200,381 HomeHealthAnnualVisits
1,483,714 OutpatientVisits
1,626,748 PhysicianEnterprise Office Visits
63,501 InpatientAdmissions
2,652 HospicePatientsServed
700,316 Numberof Persons Served
$2.3B NetRevenue 11
Proprietary & Confidential © 2017 Pieces Technologies, Inc. 12
The Pieces Approach
ReLOS
Readmit
HAI
PIECES™ DS
EWS
Sepsis
Custom
Iris
Clinician-in-the-Loop™Enables Pieces DS to
achieve extremely high
levels of model performance
in areas of clinical
ambiguity.
Closing the Loop
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Pieces DS is continuously monitoring DS
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Addressing Social Determinants
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Surface & Assess
Patient Notes Radiology Orders Dept Ref/Consults Unsigned Ord/Release
Labs/Imaging reviewed, notable for
*ABG 7.3/49/76.
Increased RR from 18 to 20
Hgb 6.9-->repeat 6.8.
VIDIs remarkable for BP 90s/60s with HR 78
A/P: 55 y/o F w/ h/o diabetes, obesity, homeless who presents with 2 days of confusion and fever (101.9 Tmax)
secondary to long-term incontinence. Pt appears to be septic and will treat empirically with broad-spectrum
antibiotics and 2L fluid bolus.
Pieces Interpretation
Disease / Symptom Time Attribute
Confusion Current --
Fever Current --
Homeless Historic --
Diabetes Historic incontinence
Obesity Historic --
Sepsis Current sepsissepsis awareness
Anemia Current Hgb 6.8
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Surface & Assess
Pieces identifies clinical factors,
concepts & social determinants
from free text notes, structured
data, and images.
Accuracy is key to end-user
action. PPV 90-95%; Sensitivity
80-95% with clinical NLP.
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Pieces DS is continuously monitoring DS
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Addressing Social Determinants
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PIECES ALERT now
Severe Sepsis / Sepsis Shock Order
Set
18
Identify & Connect
Precision
Alerts
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Identify & Connect
Pieces Daily
Worklist
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• Healthy Village
• LaSalle County Health Department – WIC
• North Central Behavioral Health
• American Cancer Society – Resource Center
• Others
• YMCA Collaborative
• Streator High School Collaboration
• Community Garden Collaborative
• Pieces Iris - 10 Community Based Organizations
• A Servant’s Heart
• ADV & SAS
• BEST, Inc.
• Health Department
• North Central Behavioral Health
• St. Vincent De Paul Society
• Salvation Army
• Streator Township High School
• Tri-County Opportunities Council
• YMCA
• Patient Wisdom (Implemented July 7, 2017)
• Community Benchmarking and Blue Zones
• Rural Care Delivery Playbook
Community Collaborative
Healthier Streator Steering Committee
Action Team Action Team Action Team Action Team
Responsibilities
• Develop goals, objectives, and timelines for work plans
• Guide the implementation of initiatives
• Identify community needs and gaps• Advocate for policy• Actively attend and participate in meetings
OSF Support: Innovation, Marketing, Government Relations, Healthcare Analytics
Technology to enable closed loop referrals on social determinants that impact health!
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Pieces DS is continuously monitoring DS
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Addressing Social Determinants
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Insert Agency Referral Video
Past Present
• Decision to close the hospital
• Unsustainable healthcare model
• Community needs for services unfulfilled
• Integration with OSF Healthcare
• Engagement through initial Steering Team and Community Advisory Committee
• Feedback on building redesign
• Implementing new rural healthcare model
• Co-location strategy
• Focus on innovation
• Addressing social determinants of health
• Launching digital solution (Iris) to connect OSF and CBOs
• Kick-off of Healthier Streator Steering Committee
• Focus on community health and wellness
• Health and wellness goals established for the Community
• Engaged community stakeholders
• Action Teams assembled to drive policies and programs
• Measurement of key outcomes
• Healthy village model bringing essential services to one location
Future
The Streator Journey: Focusing on Four Innovation Priority Areas
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How Pieces Is Different
Community Commitment
Real-Time Value Insights
Holistic Approach
Passion
Proprietary & Confidential © 2017 Pieces Technologies, Inc.
Q&AQA
27
Proprietary & Confidential © 2017 Pieces Technologies, Inc.
Thank You
Proprietary & Confidential © 2017 Pieces Technologies, Inc. 29
5 Steps
LEARNINGMONITORINGACTIVATIONPREDICTIONIDENTIFICATION
PIECES™ DS
Admission Discharge Post Discharge
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5 Steps
LEARNINGMONITORINGACTIVATIONPREDICTIONIDENTIFICATION
PIECES™ DS
Admission Discharge Post Discharge
Surface
patient
insights:
patients known
or unknown to
have social
needs
Assess
patient’s
needs: using
insights to
determine risk
and nature of
risk
Identify
hospital &
community
resources:
enable
connections
Closing the
loop: was the
plan of care
executed and
was it
successful?
Collect &
aggregate
date: learn and
improve
outcomes
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▪ Creating a data-sharing ecosystem between healthcare systems and
community-based organizations
▪ Following a patient through the journey and identifying social determinants of
health
▪ Using machine learning and clinical natural language processing (NLP) to
create actionable insight leading to better health outcomes
▪ OSF HealthCare’s vision for partnering with social service organizations in their
community
What We’ll Discuss Today