connected winter 2014

Participation with VMAis Rewarding

Visual Media alliance WINTER 2014

-`

Board roster:ChairmanFrank Parks, Parks Printing

1st ViCe ChairmanJohn Crammer, Best Label Company

immediate Past ChairmanJack Emerian, ValPrint

Board memBers:

staff roster:PresidentDan Nelson

direCtor memBer serViCesJim Frey

direCtor memBer ProgramsLaura Vargas

direCtor eduCationBarbara Silverman

Program administratorsDiane Gong, Gabrielle Disario

memBershiP salesShannon Woolford

FinanCial managerEmily Gotladera

aCCounting sPeCialist Maria Salita

graPhiC/WeB designerMay Suen

administratiVe assistantJessica Clark ViCe President insuranCe serViCesDavid Katz

insuranCe salesDavid Earwood

insuranCe Customer serViCe rePresentatiVes Renee Prescott, Crystal Carlson, Lena Nelson, Sue Benavente

direCtor suPPlemental BeneFitsGreg Golin

direCtor goVernment aFFairsGerry Bonetto

human resourCe sPeCialists Richard Lord, Doug Moore

editorNoel Jeffrey

Pat BeldingBelding Associates

Chris CullenConsultant

Ian FlynnDirect Response Imaging

Trilby ParkerPublicis Company

Nicki RiedelBlack and White Design

ContaCt: Visual Media alliance

(800) 659 3363 665 third street, suite 500 san francisco, Ca 94107

Coleen SchoenheideLahlouh

Chris ShaddixBelAire Displays

Cindy SonnenbergK/P Corporation

Stephen SprinkelSprinkel Media Network

Arnold GreenfieldEx Officio

Tell Your sTorY, Make an IMpactAs we enter the New Year, your trade association has a new member benefit in store for you called Storyboard. It’s a new program that will feature the crossmedia marketing success stories that have become an increasing part of all of our businesses.

The Storyboard website and upcoming magazine will showcase the best of these stories so that media buyers, marketing professionals and creatives can get inspired about the boundless power of crossmedia campaigns.

Crossmedia for allCrossmedia is one of many terms we settled on to describe the multiple marketing channels that are necessary to market most anything today. Social Media, broadcast email, direct mail, display advertising all deserve consideration, but the real power occurs when they are used in combination to get a result.

And more broadly, electronic communication in all its forms affords us undeniable benefits—low cost delivery and feedback. Add print communications in all its forms with its tangible, in-your-face advantages and integrate them and POW! You get results.

It’s all on our new site!So aim your browser at our new Storyboard site, vmastoryboard.com. You’ll see a showcase of rich crossmedia world of print and electronics that takes all forms. Most are campaigns designed to drive traffic to websites so the “gold” can be captured—the all precious email addresses. But there are also examples of the latest technology, too. Virtual reality, printed electronics, labels and packages with RFID tags and QR codes are all there.

These stories have been oodles of fun to collect. Sabine Lenz and her team have then turned these stories into webinars and videos of our members that submitted these campaigns, complete with images and descriptions of how they were produced. The results are all on the site.

Thanks to our members who have already added their stories. Now we encourage you to add your own. As an added incentive, we will showcase some of these stories in our upcoming Storyboard magazine distributed to 16,000 Western US buyers and media professionals.

So send us your story and have a prosperous and Happy New Year!

Dan Nelson President Visual Media Alliance

President’s Letter

Visual Media alliance | cOnnecTed | WinTeR 2014 3

VMA staff works hard to produce publications to help your business, but we can’t be assured of delivery in our multichannel communication world.

So here’s a recap of VMA publications and websites you should recognize. If you don’t, please send a quick email to Diane Gong, [email protected], our database master, to insure we have the correct contacts in your firm. (And don’t forget to check your email filters for our electronic version of Digest.)

digest Our single page, twice-monthly publication, delivered electronically and in print, every other issue, to key contacts, middle managers and others in your firm interested in local news, association events and professional development.

Connected This 20-page publication is delivered quarterly in print to the same audience as Digest. This is our main association publication showcasing membership, the association and industry events.

Visual media guide Our 300 full-color page, spiral bound resource guide showcasing 800 member firms and what they do. VM Access is the same information available electronically at vmaccess.org. Every member has a listing in both, many with logo images. The electronic version is “linked” to Google and other search

engines so your firm gets national marketing exposure that sees 150,000 unique visitor searches annually.

are You receiVing Our pubs?

C L I E N T: V M A S t o r y b o a r d P R O J EC T:

©2013 13squared studio

lo g o

TORYBOARD

Coming soon!

storyboard magazine Stay tuned for our new 32-page publication! Its mission is to tell crossmedia marketing stories that our members produce in an uber visual, inspiring way. If you’re receiving this publication (Connected), you will get your copy. Storyboard will also provide our members an opportunity to gain exposure to 16,000 buyers

and creative firms in major metropolitan areas in the Western US.

INSPIRE TOEXPRESS YOURSELF

THE CONTENTS:

50President’s Letter & Board of Directors

Welcome letter from Dan Nelson, president of VMA

52Expert Column: Government Affairs Roundup

A look at the latest happenings in government affairs

54Expert Column: Human Resources

How your approach toward employees can boost morale and the final product

55Expert Column: Strategic Selling

Service can make or break your client’s experience

56New Members

VMA welcomes a group of creative members and firms to the fold

57VMA’s Find-An-Employee Program

Latest listings of VMA job seekers

VISUAL MEDIA ALLIANCE

VISUAL MEDIA ALLIANCE FALL 2013WWW.VMA.BZ 49

Vma Website Family at vma.bz. Our websites have all been re-designed in a mobile friendly way. All content has been updated. If you’re not already registered, click on the register button today. Members have access to our complete management and HR libraries, insurance forms, job applicant resumes and member pricing on all of our education and networking events.

Read Full Story or Register Online at VMA.bz/Digest p (800) 659-3363 f (800) 824-1911 e [email protected]

Printers Edition Program Manager: Laura Vargas + Editor: Noel Jeffrey

The Marriage of RRD and CGX from a Competitor’s Perspective »

Hire a planner and dust off that old suit because another wedding is in the works! The world has

been buzzing about the R.R. Donnelley (RRD) acquisition of Consolidated Graphics (CGX), but is

it more likely that they met on adultfriendfinder than eHarmony?

Of course, the financial side is a no-brainer. It doesn’t involve a ton of cash and RRD’s stock is

up 112 percent YTD. It’s accretive, deleveraging, and it enables RRD to grow at low cost while

eliminating a national competitor. In fact, it seems like such a good deal that The Law Offices of

Vincent Wong is investigating whether or not the CGX board met its fiduciary duties to its share-

holders. By Dustin LeFebvre for PIWorld. MORE

SGP Launches New Webinar Series on Sustainability in Print »

Sustainable Green Printing Partnership (SGP), a non-profit organization providing sustainability

certification in the printing industry, is running a three-part webinar series designed to help compa-

nies develop effective strategies for embracing sustainability in print. The series began on November

21 and is followed by “How Sustainable is Your Supply Chain?” on December 5 at 2 p.m. (EST) and

Sustainable Print - Why Your Customer Wants It and What YOU Can Do” on January 9 at 2 p.m.

(EST). Registration for the webinars is now open at www.sgppartnership.org. MORE

PIA Offers Marketing Tool »

PRIME is a new tool that helps Printing Industries of

America members learn the

fundamentals of creating integrated marketing

campaigns. PRIME is both

a training tool and a fully functional integrated

marketing program, providing a step-by-step online interface for building e-mail, PURL, QR code,

SMS, and social media campaigns. Members with a PRIME account can work on their projects at

no charge and pay at checkout when they are ready to roll out their campaigns. MORE

Agfa Graphics Debuts Ardeco Fabric Printer »

Agfa Graphics believes there is a growing market demand for soft signage. In response, the company

is launching Ardeco, its newest direct to fabric printing device. Agfa says that Ardeco combines

advanced sublimation capabilities with a highly-accurate textile transport system. At 126 inches

wide (3.2m), it comes in a choice of 8 or 12 printhead configurations and features an optional inline

cold-knife cutting system. Designed for volume production at 800sq. ft. per hour. MORE

SCAN TO READ THE WHOLE STORY!

Read the full story by visiting VMA.bz/digest or

by scanning the QR code with your smartphone.

DIGEST is targeted towards our specific industry

segments: Creative, Label & Packaging and

Print. It is sent out via mail once a month and

email twice a month. Subscribe to Digest, by

contacting us.

MORE

DECEMBER 2013

MEMBER BENEFITSUpdate Your Labor PostersAll California businesses must display up-to-date

labor and safety notices where all employees can

see them to be in compli-ance with federal and

state laws. VMA offers these posters which are

guaranteed to be the most up to date versions

available. The cost for

the 2014 complete set includes all-in-one

posters and IWC #1 (Manufacturers) or

IWC #4 (Professional, Technical or Clerical).

Member: $44.50 includes FREE shipping.

Non-member: $49.50 + cost of shipping. To

order contact Diane Gong at [email protected].

Savings That MatterThe VMA/UPS Savings Program

provides savings to members that

you can see with every shipment.

Savings that matter to your business’s

bottom line. Savings that come with the

know-how of UPS. If you aren’t taking

advantage of this preferred partner of VMA,

call us today for a free cost analysis of your

shipping needs. Members save up to 30%

on packages with UPS and customized pricing

on heavy freight. Get started by contacting

Sue Benavente at [email protected].

Five Top Ways to Sabotage Your Business »

Nancy Friedman, who bills herself as the Telephone Doctor, has fans at PIA/SC who have

reprinted her wisdom. VMA members can benefit from her advice as well. As we head

toward the holidays and year’s end, a review of procedures can’t hurt. Friedman writes,

“Believe it or not, there are many, many ways to sabotage your business. And, chances are,

your staff is doing some of it now, without you even knowing it. And worse yet, you’ve probably

even heard some of this yourself (ouch!).” If people are saying the following to customers, your

business needs help. They are: It’s Not Our Policy; It’s Not My Department; My Computer’s Down;

I Wasn’t Here That Day (or I was on vacation when that happened); and I’m New. MORE


Creative Edition Program Manager: Barbara Silverman + Editor: Noel Jeffrey

SCAN TO READ THE WHOLE STORY! Read the full story by visiting VMA.bz/digest or by scanning the QR code with your smartphone. DIGEST is targeted towards our specific industry segments: Creative, Label & Packaging and Print. It is sent out via mail once a month and email twice a month. Subscribe to Digest, by contacting us.

MORE

Millennials and the Future of Mobile Marketing »

Millennials use mobile differently. Consequently, brands such as Facebook and Abercrombie &

Fitch are finding it harder to win over and keep teen consumers in part because of their mobile

habits. As millennials mature and mobile habits change more broadly, other marketers are also

likely to struggle in maintaining their grip on consumers. By Chantal Tode. MORE

The World’s Most Complex Sand Castle Has 260 Million Facets » Architects Michael Hansmeyer and Benjamin Dillenburger

are passionate about pushing the limits of 3-D design,

and their latest algorithmically generated project, a

room called Digital Grotesque, is composed of 260 million surfaces and 30 billion voxels, and takes up 78

gigabytes of hard drive space. Just rendering images of the

stunningly detailed, 170-square-foot space took weeks, and

when they searched for a 3-D printer that could produce their cavernous creation, none of the

popular plastic printers could handle the load. By Joseph Flaherty for Wired. MORE

7 Marketing Efforts Gone Terribly Wrong »

It’s a bird! It’s a plane! No, it’s a QR Code being pulled by an airplane... Admit it; you just want to

have a QR Code. You can’t even help yourself. They’re shiny and new. They show that you and your

business are on the cutting edge of tech. Experts are telling you that you need to have one. The thing

is we need to be doing things in business because we should, not only because we can. QR Codes

are selfish. Just look at this QR Code being pulled behind a plane. Seriously? By Scott Stratten,

Special to Upstart Business Journal. MORE Music Makes People Feel the Most Positive »

Word-of-mouth marketing may be the hot new trend, but when it

comes to getting people to recommend a brand, nothing gets people

talking up a brand like live experiences do, a new study shows.

Momentum Worldwide surveyed more than 6,500 people in

nine markets globally to compare the impact of 23 types of brand

experiences, including watching TV commercials, visiting a

brand’s social networking page and attending a branded music,

sports or other event. Among the takeaways: Attending a

branded live experience drives 65 percent of people to recommend

the brand and 59 percent to buy it at retail afterwards. By Lucia

Moses for Adweek.com. MORE

DECEMBER 2013

Five Top Ways to Sabotage Your Business »Nancy Friedman, who bills herself as the Telephone Doctor, has fans at PIA/SC who have

reprinted her wisdom. VMA members can benefit from her advice as well. As we head

toward the holidays and year’s end, a review of procedures can’t hurt. Friedman writes,

“Believe it or not, there are many, many ways to sabotage your business. And, chances are,

your staff is doing some of it now, without you even knowing it. And worse yet, you’ve probably

even heard some of this yourself (ouch!).” If people are saying the following to customers, your

business needs help. They are: It’s Not Our Policy; It’s Not My Department; My Computer’s Down;

I Wasn’t Here That Day (or I was on vacation when that happened); and I’m New. MORE

MEMBER BENEFITSUpdate Your Labor Posters

All California businesses must display up-to-date labor and safety notices where all employees can see them to be in compli-ance with federal and state laws. VMA offers these posters which are guaranteed to be the most up to date versions available. The cost for the 2014 complete set includes all-in-one posters and IWC #1 (Manufacturers) or IWC #4 (Professional, Technical or Clerical). Member: $44.50 includes FREE shipping. Non-member: $49.50 + cost of shipping. To order contact Diane Gong at [email protected] That MatterThe VMA/UPS Savings Program provides savings to members that

you can see with every shipment. Savings that matter to your business’s bottom line. Savings that come with the know-how of UPS. If you aren’t taking advantage of this preferred partner of VMA, call us today for a free cost analysis of your shipping needs. Members save up to 30% on packages with UPS and customized pricing on heavy freight. Get started by contacting Sue Benavente at [email protected].

Label & Packaging Edition


SCAN TO READ THE WHOLE STORY!

Read the full story by visiting VMA.bz/digest or by scanning the QR code with your smartphone. DIGEST is targeted towards our specific industry segments: Creative, Label & Packaging and Print. It is sent out via mail once a month and email twice a month. Subscribe to Digest, by contacting us.

Program Manager: Jim Frey + Editor: Noel Jeffrey

The Marriage of RRD and CGX from a Competitor’s Perspective » Hire a planner and dust off that old suit because another wedding is in the works! The world has been buzzing about the R.R. Donnelley (RRD) acquisition of Consolidated Graphics (CGX), but is it more likely that they met on adultfriendfinder than eHarmony? Of course, the financial side is a no-brainer. It doesn’t involve a ton of cash and RRD’s stock is up 112 percent YTD. It’s accretive, deleveraging, and it enables RRD to grow at low cost while eliminating a national competitor. In fact, it seems like such a good deal that The Law Offices of Vincent Wong is investigating whether or not the CGX board met its fiduciary duties to its share-holders. By Dustin LeFebvre for PIWorld. MORE

Vision 2020 Predictions Hinge on Two Solutions » Do these resonate with you? Seven long-term predictions about the strategic environment for packaging and processing emerged from the Vision 2020 focus groups PMMI conducted during PACK EXPO Las Vegas 2013. Number one says, “Because available capital for purchasing packaging and processing equipment will continue to be tight, consumer packaged goods (CPG) companies will be forced to even more rigorously consider the business case for purchases.” By Lisa McTigue Pierce, Executive Editor, Packaging Digest. MORE

PIA Offers Marketing Tool » PRIME is a new tool that helps Printing Industries of America members learn the fundamentals of creating integrated marketing campaigns. PRIME is both a training tool and a fully functional integrated

marketing program, providing a step-by-step online interface for building e-mail, PURL, QR code, SMS, and social media campaigns. Members with a PRIME account can work on their projects at no charge and pay at checkout when they are ready to roll out their campaigns. MORE

SGP Launches New Webinar Series on Sustainability in Print » Sustainable Green Printing Partnership (SGP), a non-profit organization providing sustainabil-ity certification in the printing industry, is running a three-part webinar series designed to help companies develop effective strategies for embracing sustainability in print. The series continues on December 5 at 2 p.m. (EST) and on January 9 at 2 p.m. (EST). Registration for the webinars is now open at www.sgppartnership.org. MORE

MORE

DECEMBER 2013

MEMBER BENEFITS

Update Your Labor PostersAll California businesses must display up-to-date labor and safety notices where all employees can see them to be in compli-ance with federal and state laws. VMA offers these posters which are guaranteed to be the most up to date versions available. The cost for

the 2014 complete set includes all-in-one posters and IWC #1 (Manufacturers) or IWC #4 (Professional, Technical or Clerical). Member: $44.50 includes FREE shipping. Non-member: $49.50 + cost of shipping. To order contact Diane Gong at [email protected].

Savings That MatterThe VMA/UPS Savings Program provides savings to members that you can see with every shipment. Savings that matter to your business’s bottom line. Savings that come with the know-how of UPS. If you aren’t taking advantage of this preferred partner of VMA, call us today for a free cost analysis of your shipping needs. Members save up to 30% on packages with UPS and customized pricing on heavy freight. Get started by contacting Sue Benavente at [email protected].

Five Top Ways to Sabotage Your Business »Nancy Friedman, who bills herself as the Telephone Doctor, has fans at PIA/SC who have reprinted her wisdom. VMA members can benefit from her advice as well. As we head toward the holidays and year’s end, a review of procedures can’t hurt. Friedman writes, “Believe it or not, there are many, many ways to sabotage your business. And, chances are, your staff is doing some of it now, without you even knowing it. And worse yet, you’ve probably even heard some of this yourself (ouch!).” If people are saying the following to customers, your business needs help. They are: It’s Not Our Policy; It’s Not My Department; My Computer’s Down; I Wasn’t Here That Day (or I was on vacation when that happened); and I’m New. MORE

America’s Most Influential and Widely Read Publication for Commercial Printers

Visit Piworld.com For Daily News UPDates

America’s Most Influential and Widely Read Publication for Commercial Printers

PRINTING IMPRESSIONS®IMPRESSIONSIMPRESSIONSIMPRESSIONSIMPRESSIONSIMPRESSIONS

OCTOBER 2013 / $10.00

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AMP Turns Up The DecibelsAMP PRIntIng Adds fIRePoWeR to Its gRAnd-foRMAt dIgItAl And offset PRIntIng lIneuP to stAy In tune WIth ClIent needs.

AMP Printing owners

Jeff and Kathy Main

Enjoy thE intEractivE pagEs in this issuE

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for dEtails

n PRINT 13 Is Dominated by Digital Advances Inkjet Printing Technologies, Digital Finishing Garner the Most Interest

membeR newsreCent honors

amP Featured on Printing impressions CoverAMP owners Jeff and Kathy Main are pictured on the October cover of Printing Impressions magazine. The Dublin based company’s recent equipment additions and plans are detailed in the story headlined “Finding the Happy Medium.”http://digitaleditions.napco.com/publication/?i=178444

Vintage 99 expands Vintage 99 Label Mfg., Inc., has announced the company’s expansion to Sonoma County. After successfully servicing the California wine region and beyond for 14 years from its Livermore plant, the company has revealed the details about its second location. Fittingly labeled as V99 North, the second plant is in Santa Rosa, the epicenter of Northern California’s wine industry. V99 North is a full service operation offering high quality print capabilities such as waterless offset, inline foil and emboss, deboss and selective varnishing. The company has plans to expand its capacity in Northern California, with additional print capabilities to be added in the near future.

liquid agency named top agency in silicon Valley by sV Business JournalOn September 17, The Bulldog Reporter, Daily Dog reported that Liquid Agency (www.liquidagency.com) announced its ranking as the number 1 agency in Silicon Valley by the SV Business Journal. This is a distinct honor for the thirteen-year-old brand-experience agency that operates out of six different offices. The agency has been able to experience substantial growth since its founding in 2000 thanks to a strategy that has included embracing innovation, diversification in industries outside of technology and expanding into other geographical markets, including Europe and Latin America. The Daily Dog publication is a product of Infocom Group, Oakland.

Calitho Collects gold and silverVMA member Calitho, Concord, was a multiple award winner in the NAPL Marketing Plus Program, taking three Silver and one Gold designations. The NAPL Marketing Plus Program honors marketing excellence by graphic communications companies in a dozen categories, representing a wide range of marketing activity, from corporate identity programs and direct mail to sales/lead generation and website development. http://napl.org/programs_and_awards/awards/marketing-plus-award-program/

VIsual MEdIa allIaNcE | cONNEcTEd | WINTER 20144

Moleskine: Paula scher, graphic designer, UsA

Worth a

look

Chen design recognizedChen Design, San Francisco, has announced that its redesigns of the Stanford Arts Institute and Stanford Arts websites have placed in the 2013 UCDA Design competition. The company won two Awards of Excellence in the Digital Category. The University & College Designers Association (UCDA) inspires designers working in academia in North America and around the world. UCDA was founded in 1970 as the nation’s first and only association for professionals involved in the creation of visual communications for educational institutions.

PBBa Chooses keen systemsThe PBBA (Printing Brokerage Buyers Association) has chosen to exclusively endorse and co-market with VMA member Keen Systems, San Mateo, to bring 4G e-commerce technology to their members and, more important, their clients. Vincent Mallardi, CMC and Chair of PBBA explains, “As honest-dealing printing intermediaries, the world’s 25,000 broker/resellers, by definition, must be independent of both their sub-contractor vendors and end-user clients.

Up until now, two out of three printing outsource independents either have printing manufacturer-sponsored storefronts or none at all. Since we are primarily sales, not production, driven organizations, Keen Systems provides the solution we need, and our clients will soon demand: Arms-length confidentiality separation yet seamless transaction integration.”

minuteman Press of Berkeley acquires hunza, antoAt the end of June, Minuteman Press of Berkeley acquired two longtime East Bay printing companies: Hunza Graphics and Anto Printing, enabling Minuteman to secure new equipment and new client lists. Minuteman continues its operations in a spacious factory and warehouse located at 11015th Street, just off Gilman in northwest Berkeley. Most of the staff were retained in the merger. All three businesses began several decades ago in the nexus of commercial shops surrounding the U.C. Berkeley campus. They shared a tradition of mutual cooperation, helping one another get started, while each earned a reputation for providing excellent print and customer service.

donnelley acquires CgXIn October, RR Donnelley and Consolidated Graphics (CGX) jointly announced that they have signed a definitive agreement by which RR Donnelley will acquire CGX, a provider of digital and commercial printing, fulfillment services, print management and proprietary Internet-based technology solutions. The agreement has been unanimously approved by each company’s board of directors. The transaction is expected to close in the first quarter of 2014. The completion of the transaction is subject to customary closing conditions, including regulatory approval and approval of Consolidated Graphics’ shareholders. VMA members Watermark, San Francisco, and GSL and PSP in Sacramento are CGX companies.

Website Blogs Cover Quite a rangeNoise 13, San Francisco, offers a blog on its website that features absorbing subject matter. For example, an October Entry called “Choosing the Perfect Sketchbook” notes, “Journaling in a traditional notebook—the scratching of writing utensil on thick paper, bound in a textured cover—has a sense of intimacy about it. Some unique results are captured in Mythical Moleskine’s Detour Exhibitions, a beautiful project featuring creative people’s notebooks. See more at: http://noise13.com/choosing-the-perfect-sketchbook/#sthash.xvuIH9qg.dpuf

5VIsual MEdIa allIaNcE | cONNEcTEd | WINTER 2014

Visual Media alliance | cOnnecTed | WinTeR 20146

Thoughts to Remember from VM013 Expressions Conference Speakers “Expressed” Themselves

South Africa

Egypt and Burma

Korea, Mexico, and Iran

Thailand and Brazil

China

India

United States and Europe

Color of Mourning

Following are a few takeaways for those not lucky enough to be there.

David Hogue, PhD, Morning KeynoteFood For ThoughtAs a designer who does the “UX” thing (User Experience), David reminded the audience that “Designers must understand their users. You are not designing for yourself. You must understand how people think. Design is a lot of work...You must understand the context in which people are using things including demographics, locations, tools, across cultures and generations…Design boils down to working with symbols.” He cited the many colors of mourning throughout the world; how in some cultures the owl is the harbinger of death, not the wise old owl as examples.

Among other cautions, David reminded website designers that one out of every 10 people (8% of men and 0.5% of women) have color de-ficient vision; either a red/green or blue/yellow deficiency. He urged designers to take into that consideration because it means that for many, colors may be blending into each other. He suggests using text and not using color alone. “Vary the hue, saturation and luminosity of colored icons. Also, be sure to use a grayscale version of the site to check differentiation,” he said.

Christopher’s stories each held a nugget of wisdom for attendees.

Christopher Simmons, MINEAdvice to ConsiderChristopher, head of a small design firm, shared ten “stories” that provided lessons and advice for designers. One of these offered a new twist on the 80/20 rule. Most companies believe this rule means that 80 % of your business comes from 20 % of your customers. For design-ers, Christopher suggests, the rule describes differentiation. It means that “80% of what you do you should justify with a reason. The 20% should be because you are doing it. We tell clients about this rule and put it in our proposals.”


Von Glitschka, Glitschka Studios, Afternoon KeynoteGetting the Creative SparkKnown to friends as the “Vonster,” Von talked about how impor-tant it is for designers to stretch their comfort zones. He noted that the first time he gave this presentation, he wore a rabbit suit to illustrate taking his own advice. “If there’s one point above all else I want you to walk away with it’s this: The key to avoiding the rut of a daily routine, is through the use of creativity outside the realm of your client projects. When you pursue creativity for no other reason than to be creative, you begin to shift your imagina-tive thinking, your curiosity will peak, and inspiration will stream in from everywhere. This is what you want,” he said.

His full inspirational presentation is available at Goo.GL/i5Mss as a PDF. Also worth checking out is his site 5minutelogo.com. Von started it as a joke but has actually gained customers and delivered 500 plus logos.

Steve Decker, Zooka Creative Multi-channel InspiresCalling his talk “Creative Methods for Driving Reach, A case study for generating 50 million impressions,” Steve recounted his company’s ef-forts for laundry giant Purex. He noted that it was possible to reach the client’s current audience through its website, Facebook, Twitter follow-ers and newsletter subscribers. What they also wanted was to reach new potential customers. To do that, they looked at audience segments and came up with ways to reach the occasional shoppers who are looking for value and other people who regularly shop the competition.

Starting with a “micro sweepstakes” with prizes from Walmart, Purex began to get dramatic results. However, Walmart discontinued the con-test after a couple of weeks. Undaunted, Zooka came up with puzzles and logic games to entice people to the Purex website. There, in addition to product information a visitor can get useful laundry tips and play a word scramble game called Laundry Detective. On the Purex Facebook page there are coupons, contests, more games and tips.

“Content is currency,” Steve said. “Build assets and tools that gener-ate benefits beyond their initial use.” He also advocates testing. For instance, test something you are going to print online with bonus ads. An example would be a new label for a bottle. For actual packages, test in a retail environment.

Michael Osborne shows his famous Love stamp.

Von Glitschka’s 5-minute logo site doesn’t hesitate to insult people who want design for nothing.

Michael OsborneSoul Food, Trash and Treasure In a very personal presentation, Michael told us about all three ele-ments of his title. “Soul food is what makes you happy at play,” he said. He showed pictures of his new house, garden, and San Francisco office. Since he plants flowers and crops, he is now also keeping bees.

For Trash, Michael displayed a number of his designs that were copied, actually stolen by other designers. “This is stuff that makes you unhappy,” he pointed out. “Don’t do this #$*&*^#. Don’t rip off other designers,” he said.

Treasure is “stuff that makes you happy at work,” Michael explained. His work with Jack Daniels branding and his stamp designs are ex-amples. He also talked about Joey’s Corner, which he founded in honor of his son Joey who passed away in 2004. This company creates items for nonprofits. Finally, he recalled how he had enjoyed his letterpress shop, which he regretfully closed recently rather than trying to move it.

steve Decker is a strong advocate for multi-channel marketing.

lunch & learn: sexual harassment Prevention training with lunch & CertificationThursdays • 11:30-2:00 pm • 3 Different LocationsJan. 30 • South Beach Harbor Community Room, Pier 40A • SFFeb. 6 • Blue Prynt • SacramentoFeb. 13 • Daily Grill • Fresnoeven though the state requires employers with 50 or more employees to provide the training, sexual Harassment/discrimination training is strongly recommended for all California employers regardless of size. everyone in a supervisory, management or perceived supervisory role should be trained to prevent sexual harassment.

richard Lord, VMa’s Human resource consultant will present sexual Harassment/discrimination training that meets the state’s requirements for aB1825. attend this 2-hour training over lunch aNd receive a certificate of completion.member: FRee / Non-member: $50

Baseball with Vma: giants vs. dodgersSun., Sept. 14 • 11:00am Tailgate • 1:05pm GametimeJoin VMa at our annual tailgate and baseball game! Watch the 2010 and 2012 World series Champions, the san francisco Giants play against the Los angeles dodgers at at&t Ballpark on sunday, sept. 14, at the 1:05pm game. Book early, tickets sell out fast! members: $55 / Non-members: $65

Call for entries: 2014 showcase of Print/design excellence awardsBegins Feb. 1 • vma.bz/showcaseenter your best work in the 2014 showcase of Print/design excellence to gain recognition for your best print, multi-channel design work. the rewards include showcasing your effort to your customers and receiving recognition for your dedication to design and the quality of print production. Join us for an evening cocktail and awards reception to celebrate the award-winners. all gold winners will also be forwarded to the Premier Print awards international competition sponsored by PIa (Printing Industries of america). Visit vma.bz/showcase/ for more information.

Places to be. Things to do. People to see.

UPCOMinG VmA eVeNts

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xerox.com/production 1-800-ASK-XEROX

Looking to protect and evolve your business? Xerox inkjet solutions make it simpler. Now there’s one company that offers a complete range of aqueous and waterless inkjet printing solutions, providing you with greater job flexibility. And that means it’s simpler to produce short run and variable data jobs. Plus, you can count on our expertise and support to help transform your business into a true marketing services provider. All of which helps you ink more deals.

©2013 Xerox Corporation. All rights reserved. Xerox® , Xerox and Design® and Ready for Real Business® are trademarks of Xerox Corporation in the United States and/or other countries.

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Lawson Drayage, Inc. M a c h i n e r y M o v i n g , R i g g i n g &H e a v y T r a n s p o r t a t i o n f o r A n y I n d u s t r y

Industry trusted PrIntIng & LabeLIng equIPment mover for over 50 years!> Machinery Moving and Rigging> Facility Relocation> Storage and Warehousing> Pier Pick Up and Delivery> Crating & Special Packaging of Machinery & Equipment

san francIscobay area3402 Enterprise AvenueHayward, CA 94545Phone: 510-785-5100Fax: 510-785-8156

Online: www.lawsoninc.com | Email: [email protected]

sacramento &san JoaquInvaLLeys9900 Kent StreetElk Grove, CA 95624Phone: 916-686-2600Fax: 916-686-2601

Canon WHITE PAPER IN.

READY FOR THE FUTURE, HERE TODAY.Add more to your bottom line. Move from white paper roll to high-quality brilliant colorin one continuous process. The Océ ColorStream® 3000 Series high-speed inkjet printers provide the edge you need to compete more effectively and enable new applications. VIEW THE OCÉ COLORSTREAM 3500 PRESS DEMO AT: CSA.CANON.COM/GA.

877-623-4969 | CSA.CANON.COM/PRODUCTIONPRINT

Canon is a registered trademark of Canon Inc. in the United States. Océ ColorStream and Océ are registered trademarks of Océ Technologies B.V. All other referenced product names and marks are trademarks of their respective owners and are hereby acknowledged. ©2014 Canon Solutions America, Inc. All rights reserved.

• Download the free Layar App • Scan this page • Discover interactive content

COLOR THATSTANDS OUT.







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❑ Re-proof after corrections are madePIA

Making Print Interactive.

PRIMEcombines online training with a fully functional marketing campaign management system. It is so easy to use, even a novice can create a cross-media marketing program within minutes.

And the best part, PRIME is a free training tool for Visual Media Alliance members. Launch PRIME today at www.PIAPrime.com.

Printing Industries of America and VMA—Your National and Local Resource

FULL PAGE AD XeroxHigh speed bindings

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Also own paper shredding company, discounts to bindery customers. Look us up at shreddefense.com

On Line Bindery, Inc.Family owned and operated since 1990

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Imagination. It's what excites us. Inspires us. It drives us to change things from the way they are to the way we want them to be. Just unlock the collective imagination of your company and the sky is the limit. Services-led, technology-enabled and people-driven, Ricoh will show you how to leverage the powerful information and knowledge that exists throughout your organization and create the future you want.

Visit ricoh-usa.com or call 1-800-63-RICOH.

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Managed Document Services l Production Print l IT Services l Workflow Solutions

© 2012 Ricoh Americas Corporation. Ricoh® and the Ricoh logo are registered trademarks of Ricoh Company, Ltd. All other trademarks are the property of their respective owners.

We have you covered.

Paper | Envelopes | Digital SubstratesSign & Display | Packaging | Graphics

Member of Central National-Gottesman Inc.spicers.com







deCarolis design & marketingDDM, San Jose, is a full-service B2B agency delivering intelligent, cost-effective solutions such as strategic planning, concept development, copywriting, graphic design, interactive, multimedia and social media services. Founded in 1991, DDM has been ranked as one of B to B Magazine’s Top Agencies in the US for 5 years running.Sheila Hatch • (408) 947-1411 [email protected] www.decdesign.com

stan Can design With decades of experience helping companies create successful brands and promoting their businesses, Stan Can Design, Reno, delivers powerful, intelligent, timeless advertising and design. Conveniently, they do it without the cumbersome layers you’ll find in a traditional, full service agency.Stan Byers • (775)813-7206 [email protected] www.stancandesign.com

acucote inc.Acucote Inc. manufactures quality, pressure-sensitive products. Headquartered in Graham, NC, Acucote provides stock inventory programs and custom capabilities that offer a diverse selection of adhesives, facestocks and silicone release systems. Acucote provides pattern coating; toll coating and slitting; multi-ply constructions; permanent laminations; transfer tapes for integrated forms and pressure-sensitive applications;

coupon solutions; silicone coatings; roll to sheet; sheeted products and narrow web laminations.Mike Hudson • (704) 591-9084 [email protected] www.acucote.com

scodix, inc.Scodix is a Digital Enhancement Press Manufacturer whose mission is to lead print enhancement into the digital age with environmentally friendly products and to be known for its passion and commitment to providing customers with what they need most—true brand differentiation in today’s highly competitive printing market. Dennis Kercher • (916) 320-7733 [email protected] www.scodix.com

aCCura mis solutions

Founded in 1988, Data Design Services Ltd (DDS) in Great Britain, has spent 25 years developing its flagship system Accura, the next generation of Print Management Information Software (MIS). Accura enables companies to increase their margins, run their operations more efficiently and increase profits while managing all aspects of their [email protected] www.accuramis.com

synergy media llCSanta Rosa’s Synergy Media, LLC publishes the nations leading local real estate pictorial magazine: Homes & Land Magazine and a California golf course directory titled Golf Guide.Richard Surlow • (707)578-3300 [email protected] www. synergymedia.biz

andrews Blueprint The company, located in Salinas, is equipped to handle any sized blueprint, reprographic, printing, or graphic design project. Nancy Thomsen • (408) 424-0331 [email protected] www.andrewsblueprint.com

tC PrintingTC Printing has been in business since 1989 with a prime location in downtown Sacramento. They

are a full service commercial printing company with both digital and offset capabilities. Their business is growing in this time of adversity in our industry and they will continue to look to future growth with the continued improvements in today’s technologies. The company is on the cutting edge of our industry and continues to upgrade equipment and knowledge. Jon Harris • (916) 447-6387 [email protected] www.tcprinting.net

Prestige Printing and graphicsPrestige Printing, San Ramon, is an organization that has built an enviable reputation by consistently delivering high quality goods and services in an efficient manner, at competitive prices and with people who care. Our company strives to identify and serve the various groups with which it is involved.Bruce Sorenson • (925)866-1514 [email protected] www.prestigeprinting.com

dickerman Prints San Francisco’s Dickerman Prints is a custom photo lab, offering services that range from film processing and scanning to archival pigment printing. Dickerman Prints also offers a DIY digital “C” printing service, with complimentary digital darkrooms in a beautiful, light-filled lab space in the South of Market district.Seth Dickerman • (415) 252-1300 [email protected] www.dickermanprints.com

Fibermark FiberMark, San Francisco, is a global marketer & manufacturer of premium fiber-based products with a vast offering ranging from specialty boards made from sustainable materials to decorative coverings that look & feel like leather/metal/plastic. Our products are refined, luxurious & innovative...synonymous with elegance & creativity.Gregory Wall • (530) 748-5122 [email protected] www.fibermark.com

design by JosephBurlingame’s

Design by Joseph is a boutique design studio specializing in branding, print and web design for active lifestyle and luxury brands. DBJ helps clients establish meaningful brand engagement by delivering innovative, tailored solutions with a collaborative approach from start to finish. Joseph Schlosser • (415) 871-0474 [email protected] www.designbyjoseph.com

VIsual MEdIa allIaNcE | cONNEcTEd | WINTER 2014 9

New MeMbers


STORY | LESLIE GROENE

leslie groeneLeslie Groene is a coaching superstar in corporate sales, a business consultant and an author. Her background is in the paper and printing industries as a sales rep and sales manager. she helps her clients focus on revenue generation and profit growth. she authored the business strategy book “Picture Yourself & the Life You Want” and is a motivational speaker. to purchase her book, receive her monthly e- newsletter, or to contact Leslie, visit GroeneConsulting.com.

i Don’t have time to sell!!!

strateGIC selliNg

Please! When we say we don’t have the time to do something, what we are really saying is that we chose not to do it. We all have the same number of hours in a day. The only difference is how we spend them. Let’s face it. If top producing sales people can find the time to prospect, so can you. The key is how you plan your work.

You should schedule a certain amount of hours each day for lead generation, and preferably at the same time each day so you can develop a routine. Treat prospecting like a scheduled appointment, just as you would a meeting with a prospect. You wouldn’t consider canceling a customer call; therefore you shouldn’t cancel on yourself and your future sales success by failing to complete your prospecting activities.

You need to allocate the correct percentage of time for sales planning, growing existing customers, winning back old customers and prospecting for new accounts. The different percentage splits will depend on your specific mix of business and how many current clients you already have versus prospects.

When you prospect this week and every week, you should look to fill the holes in next week’s calendar. New meetings should be booked in the same geographical locations as the existing ones to minimize unproductive travel time.

Proper planning this way will allow you to fit more into your sales day. It will also free up some personal time as well. Remember that work out you never seemed to have time for? Schedule it!

What Would a sales rep do? Many business development relationship sales people ask me how they can sell more solutions or products so that they can increase their top line revenue. One of the overwhelming observations I make is that sales people easily get distracted by production issues, pricing, contract writing, internal paper work and many other necessary activities that take them away from selling. You must be aware of how much time you spend in Revenue Generating Activities. If you keep a journal of how you spend your time on a daily basis you will observe valuable time spent in non sales activities.

We are all really selling our time, whether you are selling a professional service, a manufactured product, or business solution, time is our most valuable resource. It is imperative to analyze where and how we spend our time; Are we pursuing the correct prospects? Do they buy what we sell?

• Are we spending time selling to the right clients - do they appreciate our value/are we making money?

• Are we calling on the decision maker?

• Do we know when to stop calling on a prospect and move on?

• Are we making progress in building a trusted relationship?

• Can you get an appointment to move the selling cycle to the next step?

We must be clear on how we spend our time so we can be as productive as possible. It is understandable that we all need to perform a certain amount of account maintenance activities and paperwork to satisfy the work flow and billing process. Try to delegate as much of these time suckers as possible and focus on “market facing” selling and relationship development.

You are not functioning as a sales rep unless you are selling!

lifecYcle PrioriTies

Winning back losT cusToMers 13%

groWng exisTing cusToMers 54%

aquiring neW cusToMers 33%

STORY | By RICHARD C. LORD

written Contracts for Commissioned employees: Past Due

humAN resourCes

richard c. lordrichard Lord, VMa’s new Hr consultant, is the founder and principal consultant for solutions Human resource Group, fresno. richard has extensive knowledge in the administration of human resources and employee benefits gained through four decades of hands-on experience. over the course of his career he has planned and led the development of all major focus areas within Human resources. this includes work in employee benefits, compensation, wage and hour administration, employee relations and recruitment. In addition, VMa members also have access to human resource assistance through doug Moore and PIa’s Jim Kyger

While working with a client recently, I became aware that they had neglected to enter into written contracts with their commissioned sales staff. This requirement* was enacted by our State Legislature in 2011 and has been in effect since1/1/13. When I discovered my client’s omission, this deadline was months past. As legal compliance is a high priority, we took immediate corrective steps.

My educated guess is that this employer’s inaction is likely representative of a large number of employers. Fortunately, compliance is neither difficult nor expensive; it simply requires that existing oral agreements and/or practices be placed in a written contract and signed by you and your employee. This provides an excellent opportunity to review practices, insuring they remain appropriate and supportive of your marketing plan and sales strategy.

Who requires a Contract? Any employee whose compensation is based on “commissions” must be provided a written contract that outlines the method by which commissions are computed and paid. This includes inside as well as outside sales staff, exempt or non-exempt employees, current staff and future hires.

The definition of “commissions” covered by this law is straightforward. Included is any payment for services provided in the sale of goods or services

on your behalf that is based on a percentage of the sale price or the profit made on the sale. Specifically excluded from coverage are short-term productivity bonuses as well as temporary, variable-incentive payment that increase but do not decrease payments made to employees. Nor are payments under bonus or profit-sharing plans covered unless they involve payment to the employee of a fixed percentage of sales or profits. specifics for inclusion When drafting a sales contract, legal experts recommend including the following: • Amount of the commission: Is it a percentage based on the dollar value sales or is it a flat dollar amount based on volume? However determined, the percentage or dol-lar amount must be clearly delineated.

• How it will be computed and paid: This descrip-tion needs to be complete and thorough. Is it based on the amount invoiced or the amount collected? If based on “profit” rather than revenue, how is that deter-mined? Are “draws” provided or “chargeback’s” taken into account and if so, how are they calculated against future earnings?

• When and how it will be paid: What’s the fre-quency? Are commissions earned upon submission of a valid sales agreement, shipment or delivery of the goods, or when payment is received? While some latitude is given, remember that commissions must be paid on the next regular payday after they have been earned and are “reasonably” calculable.

• When and how will an employee’s commission be calculated upon termination: Covering this can reduce or eliminate potential conflicts.

Once written, review the contract with each commissioned staff member. Questions or concerns raised may mean that the draft requires further development. Once agreement is reached, the Labor Code requires that it be signed by both parties and a copy provided to the employee.

While commission contracts don’t need to be lengthy or complicated, they should be carefully worded. To assist you, a sample contract can be found in VMA’s Human Resource library. Remember, always consult with a qualified legal counsel prior to entering into any agreement.

*California Labor Code § 2751VIsual MEdIa allIaNcE | cONNEcTEd | WINTER 201412

Empowering you with the skills to grow your business

REGISTER ONLINE ATWWW.APPFORUM.ORG

The Digital Printing Industry’s “How To” ConferenceDigital Print & Marketing Services Owners & Sales Management Solutions Architects Operations Management

Conference Includes Keynotes & educational sessions Preconference intensive sessions Best practices, ideas &technology Networking with thought leaders Fun … it is in Vegas, after all!

VMA MEMBERS SAVE $100! Use code: VMA14100

with this new year comes a new opportunity to improve your skills and stay up-to-date with the latest applications’ enhancements. in addition to the hands-on workshops that take place in san Francisco, sacramento and san Jose, and the 90-minute quick-shot eClasses, we now offer similar full-day and two-day workshops online.

not for ZombiesYou might wonder about the practicality of staring at your computer screen for six hours in a day. but these classes are small and intimate. You will have direct communication with the instructor and the other students. Prior to the class you will receive a manual with sample image files to use as you follow the instructors’ step-by-step guidance. After class, you can review each section’s highlights from the supplied CD rom.

not for Vampires eitherConcerned about loosing a day of productivity? these classes start early. really early. early enough that you’ll still have almost a half-day of productivity to employ your new skills right away. if you can’t handle the early hour let us know and we’ll schedule another class that matches your sleep habits!

more to Cometake a look at what we’ve scheduled so far. (http://vma.bz/Default.aspx?pageid=14&cctype=2)As the year progresses, we plan to offer a broader variety of classes that include Microsoft Office and Programming applications! need it now? Let us know. want a custom session? easy.

new Year – new Learning options From VisualMedia Education

here’s a sampling of what’s available:Web DesignhtML Fundamentalshands-on workshops4 evenings$446 Member ($495 non-member)san Francisco

adobe Illustrator Introductionwebinars2 days$625 Member ($695 non member)OnLine

Microsoft DesktopPowerPoint intermediatehands-on workshops1 day$225 Member ($250 non member)santa Clara


Visual Media Alliance » 665 Third Street, Suite 500 » San Francisco CA 94107 » (800) 659-3363 » [email protected]

Tools for Web Marketing Professionals Search Engine Marketing is the driver of marketing communications today. It doesn’t exclude our traditional methods but creates an environment so your message reaches the right target and points them to your other marketing information channels. It’s all about building strong relationships between you and your customers.

Business owners, marketers and even non-profits should participate in this growing marketing opportunity. Check out the courses below and see how you can learn to reach the right target audience.

Pay-Per-Click–Learn to control your display ads on search engines and other websites when searchers use specific keywords. We focus on Google AdWords, the dominant Pay-Per-Click product.

Search Engine Optimization (SEO)–This training will teach you how to implement an SEO campaign. Learn how to choose the best keywords and how to increase traffic by getting other websites to link to you.

Social Media Intro–This class provides a thorough overview of social media. You will learn to leverage social media to its fullest potential. Facebook, LinkedIn and Twitter form the core of instruction.

Adobe® Tools for Creative Professionals Learn to do more with Acrobat. Create PDFs that display and print well everywhere. Make PDFs confidential and secure. Use more of the many powerful features of Acrobat. Dreamweaver is the ideal program for learning web design. Create websites without knowing how to code. Experienced coders can expand their design skills. Learn Flash, the tool for creating cutting-edge graphics and animated web content. Create drawings that communicate your message effectively or entertain your users.

Illustrator is a must have tool for print and web designers. In this class acquire the knowledge to design innovative graphics for print and the web.

InDesign training provides the practical experience required to become proficient in InDesign’s essential typographic, design and publishing features.

Learn the powerful Photoshop features; from those that transform photographs to those that you use to create original images from simple logos to full illustrations.

Need more tools? VMA Education can help.

VMA Education offers hands-on workshops // webinars // on-demand subscription access to technical and creative resources// custom classes at your location or ours // VMA members receive discounted prices for education, training and more.

VMA.bz/education Contact Barbara Silverman to discuss your needs. [email protected] or (800) 659-3363

FiNd-AN-employee PrOGrAM

CreatiVe ProduCtion

Fringe Print Buyeri have five years of experience in editing articles, creating content, photo editing, transcription, pitching story ideas, setting up interviews, reserving spaces, and working with a team to create ideas to further advance the online publication. i am proficient in content management systems such as wordPress and social media websites such as Facebook, twitter, Pinterest, tumblr, hootsuite, Google and Analytics. i am comfortable with different writing styles such as Chicago, AP, APA, and MLA as well as different presentation methods such as PowerPoint and Prezi. in addition i have light experience in video applications such as iMovie and Final Cut Pro. San FranciSco – EalEy 4017

graphic designer i am a graduate from the renowned Fashion institute of Design and Merchandising, where i have grown into a multi-talented Graphic Designer with experience in multimedia, brand identity, marketing collateral, apparel design, print and web design/development. i have exceptional collaborative and interpersonal skills with well developed written and verbal communication abilities. San FranciSco – VlahoS 4021

graphic designerUnique graphic design professional with dual business and design degrees and an extensive background in design and results-oriented marketing. what that means is that i can take a challenge, package it in a solution, get it out the door fast and get results. i am first and foremost a problem solver.San FranciSco-noguchi 4029

CreatiVe management

general management (design and media) extensive leadership experience in creating high impact video and

webcasting productions for Fortune 50 companies. expert in global project management of business enhancing visual communications. Diverse corporate and non-profit roles managing teams, content, technology and logistics resulting in high impact media solutions.San FranciSco – FaSman 4027 Customer servicei have over 20 years of design, production, marketing experience, sales and management experience. Proficient in using: Mac and PC platforms, Cs suite of products, Microsoft products, Kodak insite Products. i also have a thorough understanding of paper stocks, printing layouts, die line creation, inks and their usages.South Bay-oStrandEr 4028

Print management

Production management An achievement, results oriented printing manager with experiences in plant scheduling, project management, cost estimating, color quality control and prepress operations in sheetfed, web offset and digital printing environments. experienced with technically challenging, complex, quality focused, graphic communications projects.northErn caliFornia – KutlEr 4016

Production management20+ years experience in print production, graphic communication and administrative management -Proficient in Ms Office, Adobe Creative suite, exacttarget Direct email Marketing, and Comscore Digital Analytix. expanded current role by over 300% by demonstrating exceptional time management and technical acumen. Knowledge and applied experience in budgeting, purchasing and accounting. Adept and quantifiable skill in written and verbal communication. Consistently earning annual merit increase based on outstanding performance review. bachelor of science in business/Communication, University of Phoenix, July 2011.

extensive coursework in marketing, communication and public relationsBay arEa, SantoS machado 4025

Production managementDeep experience in most aspects of printing production and software for printing. Managed production and performed scheduling at high end color plants for Corporate iD and Annual report projects. Director of Customer service on executive Management team, supervised estimating Departments, Planners, and plant personnel in Plant Management positions. Clear communicator with excellent grasp of the big picture.San FranciSco-4011 tErrEll

estimatingCommercial print estimator, web, sheetfed, packaging, direct mail, publication, variable data, large format and ad specialties experience. work on Mac or PC platforms, Psi, Printsmith, Profit, excel, Franklin, and custom programs, work well with sales, clients, multitask, bottom line oriented, creative approach and fast. Bay arEa – crEthErS 4010

estimating i possess over 10 years of experience in estimating, planning, purchasing, project management and client services. i have successfully managed multiple, time-sensitive projects from conception to development to distribution, in addition to establishing a working rapport with vendors. i am well versed in material, equipment and cost management. User of ePMs, Psi, Printsmith, Microsoft word, excel, Access and PowerPoint.northErn caliFornia-Sax 4019

Print ProduCtion

electronic Prepressi have extensive experience with digital presentation design and delivery, and a firm base of knowledge around various printing techniques as well. San FrancSico-PlughoFF 4020

electronic Prepress i am a Prepress Operator with skills using Preps imposition software, esko, Prinergy workflow system,

Vma Can helP you Find-a-JoB and Find-an-emPloyeeVisit VMA.bz for More info

rampage and scitex brisque. recently worked with Xante and esko riPs. Adobe Creative suite - illustrator Photoshop and inDesign. work with Quark as well. Previous background includes lithographic stripping, so i understand trapping issues. experience with embossing, foil stamping, die cutting, flexo and packaging. Commercial experience as well.San FranciSco-acEVEdo 4022 digital Printing i handled every aspect of print orders; inside sales including initial concept meetings with Marketing Departments, estimating, design and production. we have created many products for national accounts, including signage, POP displays, display prototypes, and retail marketing displays. i can operate a variety of machinery to produce a large spectrum of prints. i have experience with permitting and working with government officials to ensure exterior signage is in compliance with codes. i have also worked on many types of installations. EaSt Bay – doESchot 4030

electronic Prepress (image assembly /output)highly skilled and motivated prepress professional with over thirty years of experience in all facets of the printing industry. expert in all the major desktop applications and most of the major electronic prepress systems. especially adept at organizing, streamlining and expediting the prepress workflow to increase the efficiency of the printing process. San FranciSco-nEylon 4012

electronic Prepress (image assembly /output)typography, file workup, riP/trap, imposition, proofing, and plating are my strengths. scitex, ramPage, Kodak, Preps, Adobe, Quark, Acrobat.PEninSula-hEmmEnway 4014

new Year – new Learning options From VisualMedia Education

VIsual MEdIa allIaNcE | cONNEcTEd | WINTER 2014 15

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THE TRADE SHOP WITH BIG PRESSES DOING BIG JOBS FOR BIG SAVINGS!

CMYK • Tracy CA • cmykprintandpromotions.com • (209) 229-7230 • [email protected]

connected winter 2014

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