congebec the case of congebec a partnership with di-mart payal aniche javerchand ioana ravoiu amy...
DESCRIPTION
Congebec Overview RecommendationImplementationKey Takeaways Company values Integrity Teamwork Respect Accountability Excellence EmpowermentTRANSCRIPT
Congebec
The case of Congebec
A partnership with Di-Mart
Payal Aniche JaverchandIoana Ravoiu Amy Furgoch
Congebec
Overview Recommendation Implementation Key Takeaways
Company values • Integrity • Teamwork • Respect • Accountability • Excellence • Empowerment
Congebec
Overview Recommendation Implementation Key Takeaways
Company values • Integrity • Teamwork • Respect • Accountability • Excellence • Empowerment
Congebec
Overview Recommendation Implementation Key Takeaways
The mandate By 2020 Congebec will be saving over 112 000$ per year as well as improving company reputation and increasing their accountability through innovative solutions.
Congebec
Overview Recommendation Implementation Key Takeaways
Agenda• The importance of Di-Mart • Issues• Recommendations
o Inventory Managemento HR
• Implementation• Key Takeaways
Congebec
Overview Recommendation Implementation Key Takeaways
Di-Mart: The customer
Leading retailer for underserved communities
Fastly growing company
Adaptable to different markets
Congebec
Overview Recommendation Implementation Key Takeaways
The issues Lack of inventory identification
Outdated inventory system
Inefficient use of labour
Unclear employee directions
Delayed supplier communication
Congebec
Overview Recommendation Implementation Key Takeaways
Issues Continued
Inventory Managemen
t
Human Ressources
Congebec
Overview Recommendation Implementation Key Takeaways
Issues Continued
Inventory Managemen
t
Human Ressources
Congebec
Overview Recommendation Implementation Key Takeaways
Inventory Management IssuesUntraceabili
ty • Late trigger for low
inventory levels • Errors in slots
location• Lack of tracking of
expiration dates
Manual Palet
Identification• Inefficient use of
labour • Increase in human
error
Congebec
Overview Recommendation Implementation Key Takeaways
Inventory Solution
Congebec
Overview Recommendation Implementation Key Takeaways
Electronic Inventory System
• External Purchase• Will keep track of:
o Inventory levels o Inventory location o Product expiry dates o Identification of transportation method
Congebec
Overview Recommendation Implementation Key Takeaways
EPOD System « Electronic Proof of Delivery »
Accessible on phones, tablets and other electronics
Scans bar codes on pallets each time they are moved
Identifies locations of pallets
Requires signature of employees
Nicholas Pedneault
Congebec
Overview Recommendation Implementation Key Takeaways
AdvantagesEmployee responsability Inventory traceability Increased labor efficiency Decrease in human error Electronic order history
Congebec
Overview Recommendation Implementation Key Takeaways
Cost Savings
Error Reduction Labor Efficiency
Congebec
Overview Recommendation Implementation Key Takeaways
Cost of errors
Tangible
• Employee time
• Returns and recalls
• Delays
Intangible
• Company Reputation
• Customer Relationships
Congebec
Overview Recommendation Implementation Key Takeaways
Di-Mart Cost of Errors
1655 items/ night * 6 nights/week * 52 weeks/ year= 500 000 items shipped/year
Assuming 1% error on items = 5000 errors/ year
Assuming the average cost of error is 1 hour at $15/hour=$75000 savings per year from error reduction
Congebec
Overview Recommendation Implementation Key Takeaways
Cost of Labour Inefficiency
Saving Time on Paperwork
Manual UPC Cost inscription
Tagging and untagging pallet
Congebec
Overview Recommendation Implementation Key Takeaways
Di-Mart Cost of Labour
240 orders/ night * 6 nights/week * 52 weeks/ year= 75 000 items shipped/year
Save 0.5 hours per order = $ 37500/ year in employee time
Congebec
Overview Recommendation Implementation Key Takeaways
Total Savings
112 500 $ per year from Di Mart Alone
Congebec
Overview Recommendation Implementation Key Takeaways
Issues Continued
Inventory Managemen
t
Human Ressources
Congebec
Overview Recommendation Implementation Key Takeaways
Human Ressources
Human Errors
Congebec
Overview Recommendation Implementation Key Takeaways
« Employees should reduce their trust in
one another and perform the audit more vigilantly »
Congebec
Overview Recommendation Implementation Key Takeaways
Core Values • Teamwork• Respect • Accountability
Unalignment
Congebec
Overview Recommendation Implementation Key Takeaways
Human Resources Solution
Congebec
Overview Recommendation Implementation Key Takeaways
Human Ressources Solution
• EPOD system that will empower employees to more responsability and accountability
Congebec
Overview Recommendation Implementation Key Takeaways
Training Sessions2 training sessions
Before the implementation of the EPOD system
After the implementation of
the system Assessment
Congebec
Overview Recommendation Implementation Key Takeaways
Reception Before
• Repalettization• Inventory count• 3 different papers
• PO• BOL• Receiving sheet
After
• Repalettization• Inventory
scanning• No need to
write down the information
Congebec
Overview Recommendation Implementation Key Takeaways
Storing Goods Before
• Manual inscription of UPC code, expiry date and number of cases
• Inappropriate storage
After
• Electronic Inventory System
• EPOD system • LESS
ERRORS
Congebec
Overview Recommendation Implementation Key Takeaways
Implementation
Q1 Q2 Q3 Q4 - Smooth
Employee Training Electronic SystemEPOD
2016
Congebec
Overview Recommendation Implementation Key Takeaways
Key Takeways
• EPOD • Debrief employees • Achive company vision