Conflict Resolution & Student Conduct Services Program Review

Evaluation Period2007-2012

Key ContributorsExternal Reviewer

• Dr. Jane Tuttle• University of Kansas• Assistant Vice Provost of

Student Affairs• Association of Student

Conduct Administration Board of Directors

• Extensive experience in student conduct, residence life, conflict management, and policy development

Self-Study Committee Members

• Craig Chesson• Paul Osincup• Melissa Emerson• Chris Bryson• Darcy Ramirez• Nakia Lilly• Melissa Williams• Elaine Green

Schedule of Campus Visit• Conflict Resolution & Student Conduct Services (CRSCS)

staff• Dean of Students• Residence Life• Associated Students of Colorado State University (ASCSU)• Fraternity/Sorority Life• Women and Gender Advocacy Center• Student Case Management• Colorado State University Police Department• Support & Safety Assessment

Evaluation Framework • CAS (Council for the Advancement of

Standards in Higher Education) Standards

• Association for Student Conduct Administration (ASCA) best practices and principles

• Conflict Resolution Theories and Concepts

2006 Program ReviewRecommendations

• Records Management • Academic Misconduct• Location (Safety

Concerns)• Hospitalization protocol

Accomplishments

• New database (Maxient)• Collaboration with TILT • Move to Aylesworth• Multiple exits, multiple

cameras, control traffic flow with hall divider, and meet with students in designated area

• Creation of Student Case Management

Highlights of Self-Study from 2012 Program Review

• Conflict Resolution Services• Educational Philosophy• Programs and Services• Consultation and Collaboration• CRSCS Staff• Integrated Student Conduct System

National RecognitionTrainings• Wilfred Laurier University

(Canada)• University of Northern

Colorado• Metro State• CSU-Pueblo• School of Mines• Academic Impressions

(National Webinar & Featured in Article)

Consultations• Missouri• Vermont• California• Michigan• North Dakota• Maryland• Kansas• New York• Alabama

Peer Institution ComparisonColorado State University

University of Colorado-Boulder

Oregon State University

North Carolina State University

Campus Wide Restorative Justice

YES YES NO NO

Conflict Resolution Services

YES NO NO NO

Educational Workshops

YES NO NO NO

Highlights from 2011-2012• Implemented Neighborhood Impact panel• New Responsible Action Exemption protocol• Supervised 6 practicum SAHE students • Invited to participate in a national conference to discuss

the impact of legalization of marijuana on college campuses in Washington D.C.

• Revised learning outcomes• Recipient of the 2013 Award of Excellence from ASCA

for Significant Institutional Contributions to the field of Student Conduct Administration

Looking At The Numbers(2011-2012)

• 2657 Student Conduct cases• 38 Student Conduct Appeal requests • 1947 Admission Application Review• 244 Conflict Resolution cases resulted in 1253 collateral

contacts with students, staff, and community members• 79 outreach programs and presentations throughout

campus, serving 3181 participants• Learning outcomes results reflect over 90 percent of

students agreed they understood the consequences of their personal actions

Areas of Growth• Title IX Compliance• Student Conduct Appeals Process• Communication (Colleagues and

Students)• Aylesworth Hall (Issues of access and

central air)• Website

Recommendations• Expand Conflict Resolution Services • Conduct a Title IX review• Review relevance of office mission• Review organizational structure• CRSCS location/Advertising

accommodations for users of its services• Institutional review of the pre-admission

process

Strategies to Address Recommendations

• Hire a Conflict Resolution Coordinator• General Counsel, Safety & Assessment,

OEO, and CRSCS met during over the academic year to address Title IX issues

• Scheduled planning meetings with campus partners to improve communication

• Work with General Counsel and VPSA on improving appeals board

Questions