confirmation package · occupational health and safety regulations at bombardier facilities mandate...
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Confirmation Package Montreal
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Welcome!
Thank you for choosing CAE Civil Aviation Training Solutions as your training provider.
We offer a comprehensive and cutting-edge training experience.
We are proud to offer a training experience like no other. Our courseware is continuously updated
with recent and advanced curriculum and delivered by the most competent Instructors: pilots and
maintenance professionals of Bombardier aircraft who teach real world knowledge to complement
your learning experience. We are confident that your time with us will be valuable and beneficial.
To help optimize your stay with us, please review the attached document as it includes important
information on TSA, accommodations, course information and other helpful services.
If you have any questions concerning specific class information not covered in this package, do not
hesitate to contact your Account Executive. Our entire staff is here to ensure you have the best
training experience possible.
We look forward to hosting you.
The Management Team
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
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Table of Contents
Welcome 2
Training Agreements 4
Accommodations 4
Canadian Customs 5
Important Notices (Pilot Training) 6
Pilot Training & Checking - Special Requirements 7
Technical Training Information 8
eServices 9
Other Publications 10
Map 11
Training Center Contacts
Training Center & Sales 12
Flight Training 13
Technical Training 14
Compliance Monitoring & Safety 15
Operational Support 16
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
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Training Agreements
Training Agreements
Signing a training agreement ensures competitive pricing. If your company does not have a training
agreement in place, please communicate with one of our Regional Sales Managers.
Flight Training
Paul Babino
Regional Sales Manager
Tel: +1 514 341-2000 ext 5257
Alice Badgett
Regional Sales Manager– USA
Tel: +1 972 456-8252
Tailored Training
If you have special training requirements or requests, please communicate them to your Account Executive
and every effort will be made to meet all your training needs.
Accommodations
The CAE Civil Aviation Training Solutions Concierge team would be most delighted to assist you with
accommodations for your training in Montreal.
For any questions, please contact: Jessica Howell
Customer Service
Tel: +1 514 341-2000 ext 5258
Technical Training
Helen Demopoulos
Technical / Onsite Training Sales
Tel: +1 514 341-2000 ext 5272
Christian Begue
Manager Sales and Business Development
Tel +1 514-344-2000 ext 5275
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
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Canadian Customs
Visas & Invitation Letters
Should you need a visa to enter Canada, we would be happy to provide you with an invitation letter.
Visit www.batraining.com/visa and follow the steps to assist you to determine if you require a visa.
Invitation letters will only be issued to customers when confirmed for a training session.
Please note: a work permit is not required for training, your application must be for a Temporary Visitor
visa.
In order to issue your invitation letter, please provide us with the following:
- Copy of attendees passport (scanned and sent via email)
- Location of the Canadian Embassy where the attendee will be applying for a visa
A full list of embassies is available at www.travel.gc.ca/assistance/embassies-consulates
Not sure if you require a visa? Please consult http://www.cic.gc.ca/english/visit/visas.asp
Electronic Travel Authorization (ETA)
Starting March 15, 2016, visa-exempt foreign nationals who fly to or transit through Canada will need an
Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa.
To apply for an eTA or read about the changes and how they may affect you please consult the official
site: http://www.cic.gc.ca/english/visit/eta.asp
For invitation letters and visa or eTA related questions, please contact your Account Executive.
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
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Important Notices (Pilot Training)
Distant Learning & Training Requirements
Prior to your arrival:
1. Complete all MANDATORY courses.
2. Present your certificates to your instructor.
Special requirements for GLOBAL EXPRESS XRS / 5000 RECURRENT ON-LINE TRAINING
1. Your presence is required three (3) hours before the start of your first simulator session.
2. Have your passport, medical, licenses or certificates and pertinent documents available.
3. A comprehensive examination will be administered onsite to ensure that the important
points from each module have been learned.
Pilot Training Documents
To ensure you schedule appropriate training, we recommend you send your company Operational Profi-
ciency Check (OPC) form to your Account Executive. If your company does not have the OPC form, you
may use the Bombardier form we will provide you.
On the first day of training, customers must present the following to CAE Civil Aviation Training
Solutions, INC.
• Pilot License / Certificate
• Medical Certificate (if applicable)
• Valid Passport (for proof of citizenship)
• Visa (if applicable)
• Log Book for the issuance of the first Type Rating of a pilot and/or for the issuance of his/her
first FAA ATP
• If an Operational Proficiency Check (OPC) is to be conducted, please present your OPC
IACRA: For Non-USA Residents Attending an Initial Type Training
FAA certificates are generally issued via IACRA.
Click here for IACRA enrollment.
Crew Pairing
If you are attending class not as a crew, you will be paired in accordance with the National Regulatory
Authority under which you are receiving certification and/or licensing.
A FAA Part 91 customer attending class alone (not as a crew) may be paired with a FAA Part 135 pilot.
In such cases, the student will be briefed on Day 1 of training.
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
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Pilot Training & Checking Special Requirements
Check Ride (Practical Test)
Type Rating Approved Training Organization (ATO) - (EASA Only)
FAA Guidance on Using Operator-Developed Checklists
It is the responsibility of the operator to arrange for a Transport Canada Regional Inspector or approved
check pilot to conduct any check ride that may be required by his/her company’s operations manual.
Training is conducted under the Bombardier Approved Training Organization (ATO). Pre-entry requirements
for an ATO are:
• 100 hours PIC
• Valid multi-engine instrument rating
• Completion of a multi-crew cooperation course (MCC) or a current type rating on a multi-crew
aircraft, and
• Successful completion of the ATPL theoretical knowledge exams.
14 CFR Part 91 and 125 pilots seeking training and/or checking utilizing operator-developed checklists
that differ from the Training Center’s approved courseware may have these checklists accepted as
approved curriculum courseware for recurrent training and/or checking.
The operator must provide the Training Center with a copy of the checklist and a written statement indi-
cating that the operator has determined that the submitted checklist meets the following performance
standards:
1. The checklist satisfies the requirements of 14 CFR Part 91;
2. The checklist is appropriate to the equipment in which the operator’s pilots are being trained
and/or checked;
3. Areas of differences from the recurrent version of the manufacturer’s checklist and the current
checklist in the accepted curriculum are documented;
4. The operator attests that he/she has determined that an equal or higher level of safety is
established through use of the submitted checklist.
Note: Sample letters will be provided upon request
The operator’s checklist, accompanying statements and summary of differences must be provided to
CAE Civil Aviation Training Solutions, INC 15 days prior to training/checking to allow us to document
that the instructors and TCE’s are operationally knowledgeable with the provided checklist.
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Technical Training Information
Training Schedule
Maintenance: EASA & CAAC Training
Safety Shoes & Safety Glasses for Aircraft Visits
Class introduction will typically begin at 08:00 on Day 1. During that session, program updates will be
provided, schedules will be distributed and training requirements will be reconfirmed.
Your passport is required and should be brought to the Training Center on your first day of training.
Customers attending B1 or B2 training with Practical must bring their own pair of safety shoes.
Occupational Health and Safety regulations at Bombardier facilities mandate that safety shoes (steel
toe) and safety glasses are to be worn by all persons while in production areas.
Safety shoes (steel toe) can be purchased while in Montreal for an approximate cost of $130 CAD.
Please see the concierge for more information or email [email protected].
A new pair of safety glasses is provided by the Training Center for your use. However, you may prefer
to bring your own pair of prescription safety glasses as the pairs provided might not fit over all types of
eye glasses.
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eServices eLearning & Publications
eLearning
A one-year subscription to the Customer Training web portal is provided as part of your training experience. A
one-stop shop for all your courseware, the portal provides easy access to a library of eLearning courses, train-
ing ePublications and reference documents.
Your portal login information will be automatically sent via email five weeks prior to your course start date.
eLearning courses can be completed at your own pace and are available for review at any time. A
certificate of completion is available upon satisfactory completion of each course; copies of certificates for
past course completions will remain available in your portal profile.
For more information regarding the eLearning courses available to you, visit https://
bombardieratp.cae.com/elearning
eLearning App for iPad
Customer Training’s award winning eLearning is now available on the iPad: Download the App
ePublications
Electronic versions of your Training Publications and reference documents are available to download for
offline viewing on your laptop or tablet device. Use a PDF document viewer to highlight and take notes.
Important note regarding your Training Publications:
Training publications are for training purposes only. Always refer to operational / technical publications
when operating an aircraft.
eServices Support
For support and troubleshooting, please contact the Customer Training eServices team:
• 1 514 340-5596
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Other Publications
Complimentary Subscriptions
Shipping of Training Manuals
You are eligible to receive a one-year subscription to Professional Pilot and Aviation International News.
Subscription forms can be found in your day one Welcome Package or upon request.
At the end of your course, your training material can be shipped home to you. To use this service, please
complete a Shipping Request Form (provided on the first day of class) and provide the account number of
your preferred courier company or a credit card.
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Area Map
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Training Center Contacts
Training Center Training Center Management
Training Center - Montreal
8575 Cote-de-Liesse
Saint-Laurent, QC H4T 1G5
Canada
Tel: +1 514 341-2001
Sales
Helen Demopoulos
Technical Training Sales
Tel: +1 514 341-2000 ext 5272
Alice Badgett
Regional Sales Manager - USA
Tel: +1 972 456-8252
Paul Babino
Regional Sales Manager
Tel: +1 514 341-2000 ext 5257
Zoe McCurry
Managing Director—Bombardier ATP
Tel: +1 514 341-2000 ext 6438
Cell: +1 514 318-6438
Derrick Glover
Technical Services & Facilities Manager
Tel: +1 972 947-5041
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
Colette Menasce
Center Leader
Tel: +1 514 341-2000 ext 5271
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Flight Training Contacts
Flight Training Management
Challenger
Robert Foucault
Chief Instructor Pilot - Challenger 300/350
Tel: +1 514 341-2000 ext 5150
Marie Lyne Trudeau
Chief Instructor Pilot - Challenger 605/650
Tel: +1 514 341-2000 ext 5264
Barbara Wasilewski
Account Executive - Challenger 605/650
Tel: +1 514 341-2000 ext 5265
Josephine El-Khodr
Account Executive - Challenger 300/350
Tel: +1 514 341-2000 ext 5147
Global
Michel De Lamirande
Chief Instructor - Global 7500
Tel: +1 514 341-2000 ext. 5266
Domenic Di Iorio
Chief Instructor Pilot - Global XRS & Vision
Tel: +1 514 344 6621 ext. 47074
Cell: +1 514 973 4993
Amelie Lecompte
Account Executive - Global
Tel: +1 514 341-2000 ext 5267
CSeries/A220
James Harper
Chief Instructor Pilot - CSeries
Tel: +1 514 341-2000 ext 5143
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
Linda Begin
Account Executive - CSeries/A220
Tel: +1 514 341-2000 ext 5146
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Technical Training Contacts
Technical Training Management
Challenger
Global
James Kramm
Manager - Technical Training
Tel: +1 972 456-8255
Vickie Saflianis
Account Executive - Challenger
Tel: +1 514 341-2000 ext 5191
Daniel St. James
Chief Instructor - Technical Training
Tel: +1 514 341-2000 ext 5159
Bill Lewis
Chief Instructor - Technical Training
Tel: +1 514 341-2000 ext 5192
Maria Capozi
Account Executive - Global
Tel: +1 514 341-2000 ext 5178
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..
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Compliance Monitoring & Safety Contacts
Challenger
Global
Rex Williams
Manager - Compliance Monitoring & Safety
Tel: +1 972 456-8285
Marie Bouliane
Regulatory Compliance - Standards
Tel: +1 514 341-2000 ext 5198
Andrew Price
Chief of Standards
Tel: +1 514 341-2000 ext 5208
Edeliz Avila Mota
Compliance - Regulatory Administrator
Challenger 300/350
Tel: +1 514 341-2000 ext. 5211
Renée Beausoleil
Compliance - Regulatory Administrator
Challenger 604/605
Tel: +1 514 341-2000 ext. 5212
Lise Richard
Compliance - Regulatory Administrator
Global
Tel: +1 514 341-2000 ext 5210
Paola Di Bello
Compliance - Documentation Coordinator &
TSA Administrator
Tel: +1 514 341-2000 ext. 5205
Technical Training Records
Nancy Dooley
Records Administrator - Technical Training
Tel: +1 514 341-2000 ext 5206
CAE Civil Aviation Training Solutions is committed to providing accurate and timely documents to val-
idate your training/certification. Once your training is complete, we conduct a thorough audit of all
official administrative documents to ensure quality and accuracy. Your official training documents will
normally be sent within five business days, unless required sooner by your National Regulatory Authori-
ty. A copy of FAA documents can be provided prior to departure if requested in advance.
CAE CIVIL AVIATION TRAINING SOLUTIONS INC..