configuring cme additional features
TRANSCRIPT
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1 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Configuring CME Additional Features
Cisco Networking Academy Program
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2 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Cisco CME GUI Features
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3 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
User Classes
Cisco CME proides t!ree leels of "##P basedGUI access$
%ystem Administrator
Customer AdministratorP!one User
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! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
%ystem and CustomerAdministrator &eb'based GUI interface
User Classes (Cont)*
"##P$++ip_address+ccme)!tml
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5 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
P!one User
GUI &ebinterface
User Classes (Cont)*
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" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Cisco CallManager E,press GUIPrere-uisites
Ensure t!e proper files are in flas! on t!e Cisco
CallManager router
Configure and enable t!e "##P serer on t!e router
"##P %erer Aut!entication Met!od (.ptional*
Configure %ystem Administrator Credentials
#!e following tasks s!ould be completed beforet!e GUI is aailable
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7/62# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
ip http serverip http server
router(config)#
ip http path flash:ip http path flash:
router(config)#
ip http authentication{aaa | enable | local | tacacs}ip http authentication{aaa | enable | local | tacacs}
router(config)#
Cisco CallManager E,press GUIPrere-uisites (Cont)*
Enables t!e "##P serer on t!e router
%ets t!e !ttp serer pat! to t!e flas! memory
/etermines t!e met!od type of aut!entication used by t!e "##P%erer
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8/62$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
telephony-servicetelephony-service
router(config)#
web admin system name username {password string | secret
{0 | 5 string}
web admin system name username {password string | secret
{0 | 5 string}
router(config-telephony-service)#
Cisco CallManager E,press GUIPrere-uisites (Cont)*
Enters telep!ony'serice configuration mode
%ets a username and password for t!e GUI system administrator
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dn-webeditdn-webedit
router(config-telephony-service)#
(.ptional* Enables t!e ability to add ep!one directorynumbers t!roug! t!e CallManager E,press GUI
time-webedittime-webedit
router(config-telephony-service)#
(.ptional* Enables t!e ability to set t!e system timet!roug! t!e CallManager E,press GUI
Cisco CallManager E,press GUIPrere-uisites (Cont)*
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Accessing t!e GUI
#!e GUI in CallManager E,press is &eb'based
Use IE 0)1 or greater
Use t!e U23
"yperlink$ http://router_ipaddr/ccme.html
Enter eit!er system admin4 customer admin orp!one user credentials w!en prompted
http://router_ipaddr/ccme.htmlhttp://router_ipaddr/ccme.htmlhttp://router_ipaddr/ccme.html -
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Configuring Administratie User Classes
Create and load a custom 5M3 configuration file
/efine t!e customer administrator credentials
#o configure a customer administrator wit! asubset of t!e system administrator access4 twosteps must be taken$
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Configuring Administratie User Classes(Cont)*
%tep 6 ' .pen a copy of t!e ,ml)template file in a
te,t editor %tep 7 ' Edit t!e file wit! desired c!anges to access
%tep 8 ' %ae t!e file wit! a desired name
%tep 9 ' Upload to flas! on t!e CallManagerE,press router ia #F#P or F#P
%tep : ' 3oad t!e template from flas! to t!e 2AM ont!e CallManager E,press router
Creating and loading an 5M3 configuration file isa fie step process
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Configuring Administratie User Classes(Cont)* ; /emonstration
%tep 6 ; Copy of ,ml)template in te,t editor!"resentation !$ain$enu
!%-- &a'e igher "recedence over *+ ,dn-web-edit, --!dd./tension ide | 1how2 !3dd./tension!4elete./tension ide | 1how2 !34elete./tension!dd"hone ide | 1how2 !3dd"hone
!4elete"hone ide | 1how2 !34elete"hone !3$ain$enu
!./tension!%--ontrol both view and change and possible add or delete--!1e6uence7umber ide | 1how2 !31e6uence7umber!&ype ide | 1how2 !3&ype!untstop ide | 1how2 !3untstop!"reference ide | 1how2 !3"reference!oldlert ide | 1how2 !3oldlert
!&ranslation8ules ide | 1how2 !3&ranslation8ules!"aging ide | 1how2 !3"aging!+ntercom ide | 1how2 !3+ntercom!$9+ ide | 1how2 !3$9+!$o ide | 1how2 !3$o!*47 ide | 1how2 !3*47!4ual*ine ide | 1how2 !34ual*ine!8eg ide | 1how2 !38eg!";roup ide | 1how2 !3";roup
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Configuring Administratie User Classes(Cont)* ; /emonstration
%tep 7 ' ,ml)template in te,t editor!"resentation !$ain$enu
!dd./tension ide!3dd./tension!4elete./tension ide!34elete./tension!dd"hone 1how!3dd"hone!4elete"hone 1how!34elete"hone
!3$ain$enu
!./tension!1e6uence7umber ide!31e6uence7umber!&ype ide!3&ype!untstop ide!3untstop!"reference ide!3"reference!oldlert ide!3oldlert!&ranslation8ule ide!3&ranslation8ule!"aging 1how!3"aging
!+ntercom ide!3+ntercom!$9+ ide!3$9+!$o ide!3$o!*47 ide!3*47!4ual*ine ide!34ual*ine!8eg ide!38eg!";roup ide!3";roup
!3./tension555>??? blind
#o allow transfer of telep!one calls from Cisco IPp!ones to p!ones ot!er t!an Cisco IP p!ones
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2$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Call ForwardingForwarding a Call from an IP p!one
User forwardsall calls to a/N
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2% 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Call Forwarding (Cont)*Forwarding a Call from an IP p!one
Forward all4 busy4and no answer all int!e p!one user &ebpages
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Call Forwarding (Cont)*Configuring
Call Forwarding Commands
Call forward all
Call forward busy
Call forward no answer
Call forward ma,'lengt!
Call forward pattern
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31 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
call-forward all directory-numbercall-forward all directory-number
$.8outer(config-ephone-dn)#
Forwards all calls to t!e /irectory Number specified
call-forward busy directory-numbercall-forward busy directory-number
$.8outer(config-ephone-dn)#
Forwards incoming calls w!en t!e /N is busy to
anot!er /N
Call Forwarding (Cont)*Configuring
call-forward noan directory-number timeout secondscall-forward noan directory-number timeout seconds
$.8outer(config-ephone-dn)#
Forwards calls t!at are not answered in t!e time
specified to anot!er /N
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32 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
call-forward ma/-length lengthcall-forward ma/-length length
$.8outer(config-ephone-dn)#
2estricts t!e number of digits t!at can be used wit!
call forward
call-forward patternpatterncall-forward patternpattern
$.8outer(config-telephony-service)#
#o specify a pattern for calling'party numbers t!at
support ")9:1)8
Call Forwarding (Cont)*Configuring
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33 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
IP P!one /isplayConfiguring
IP P!one "eader
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IP P!one /isplay (Cont)*
%ystem #e,t Message
IP P!one"eader
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ephone-dn dn-tagephone-dn dn-tag
$.8outer(config)#
Enters ep!one'dn configuration mode
description display-textdescription display-text
$.8outer(config-ephone-dn)#
Enters t!e !eader bar for t!e IP P!one
IP P!one /isplay (Cont)*
IP P!one "eader
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3" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
system message text-messagesystem message text-message
$.8outer(config-telephony-service)#
%ets t!e te,t message to play w!en t!e p!one is idle
url idle url idle-timeout secondsurl idle url idle-timeout seconds
$.8outer(config-telephony-service)#
%ets a url to be displayed on t!e IP p!one w!en idlefor t!e set number of seconds
IP P!one /isplay (Cont)*
%ystem /isplay Message (Idle U23*
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3# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
url {directory | servicesurlurl {directory | servicesurl
$.8outer(config-telephony-service)#
%ets t!e url t!at will be used w!en t!e correspondingfunction button is pressed
IP P!one /isplay (Cont)*
Proisioning U23 for customi=ed function buttons
telephony-service
url directories http:33@0?A?=@=?@@3localdirectory
url services http:33@0?A?=@=?A3$Bser3@=CA5D3urltest?html
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3$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Calling and /irectory Features
/irectorycan beaccessed by
pressing t!edirectorybutton
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3% 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Calling and /irectory Features (Cont)*
#!e directorycan beaccessedt!roug! t!e
p!one user&eb page
"##P$++ip_address+ccme)!tml
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Calling and /irectory Features (Cont)*
Adding a user to t!edirectory of CallManagerE,press
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Calling and /irectory Features (Cont)*
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!2 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
directory {first-name-first | last-name-firstdirectory {first-name-first | last-name-first
router(config-telephony-service)#
%ets t!e order t!at t!e directory will be listed in
directory entry {entry-tag numbername name2 | cleardirectory entry {entry-tag numbername name2 | clear
router(config-telephony-service)#
%ets t!e order t!at t!e directory will be listed in
Calling and /irectory Features (Cont)*
/irectory order and entry
name namename name
router(config-ephone-dn)#
Associates a name wit! an e,tension (ep!one'dn*
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!3 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Productiity tools for Cisco CME include$
Flas! softkey for !ookflas! functionality
Intercom
Paging
Productiity #ools
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f/o hoo'-flashf/o hoo'-flash
router(config-telephony-service)#
Enables t!e flas! softkey button on t!e IP p!ones
Productiity #ools (Cont)*
Flas! %oftkey for "ookflas! Functionality
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Productiity #ools (Cont)*
ephone-dn @0
number @@00
name Edmin ssistantF
ephone-dn =0
number @@>>
name E&he ossFephone-dn 5@
number 5000
name Edmin ssistantF
intercom A>>> label Edmin ssistF
ephone-dn 5=
number A>>>
name E&he ossFintercom 5000 label E&he ossF
ephone D
button @:@0 =:5@
ephone G
button @:=0 =:5=
P!one A ; #!e >
3ine 7 ; #!e
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!" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
intercom extension-number barge-in | no-auto-answer2
label label2
intercom extension-number barge-in | no-auto-answer2
label label2
router(config-ephone-dn)#
Programs an e,tension to call anot!er intercom
p!one
Productiity #ools (Cont)*
Intercom
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!# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Paging Function
Creates a one way oice pat!
Unicast or Multicast
%ingle Group
Multiple Groups
Productiity #ools (Cont)*
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!$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Productiity #ools (Cont)*
%ingle Paging Group
ep!one 6
paging Group 9
ep!one 7
paging Group 9
P!one dials 9999
ephone-dn A
number AAAA
name "aging 1hipping
paging ip =C>?0?@?=0 port =000ephone-dn =@
number =@=@
ephone-dn ==
number ====
ephone @
mac-address CDD=?0=CA?Dae=
button @:=@
paging-dn A
ephone =
mac-address >CHG?DGCH?=HGC
button @:==
paging-dn A
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!% 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Productiity #ools (Cont)*
Paging /N setup by adding anew e,tensiont!roug! t!eGUI
Assign t!epaginge,tension tot!e p!one
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50 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
paging ipmulticast-addressport udp-port2paging ipmulticast-addressport udp-port2
router(config-ephone-dn)#
Configures t!e ep!one'dn as paging e,tension usingeit!er unicast or multicast
paging-dnpaging-dn-tag unicast2paging-dnpaging-dn-tag unicast2
router(config-ephone)#
Creates a paging e,tension to receie audio pages ont!e ep!one
Productiity #ools (Cont)*
Paging Commands
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Productiity #ools (Cont)*
ephone-dn @0
number =000
name &ech 1upport
paging ip =C>?0?@?=0 port =000ephone-dn =0
number =00@
name 1ales 4ept
paging ip =C>?0?@?=@ port =000
ephone-dn ==
number =00=
paging ip =C>?0?=?== port =000
paging group @0=0
ephone @
paging-group @0
ephone =
paging-group @0
ephone C
paging-group =0
ephone A
paging-group =0
ep!one 6
paging Group 61
ep!one 7
paging Group 61
ep!one 8
paging Group 71
ep!one 9
paging Group 71
P!one dials 711147116 or 7117
Combined Paging Group P!one dials 7111 and p!one 6 and p!one 7 get page
P!one dials 7116 and p!one 8 and p!one 9 get page
P!one dials 7117 and all 9 p!ones get page
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52 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
paging-grouppaging-dn-tag, paging-dn-tag,paging-grouppaging-dn-tag, paging-dn-tag,
router(config-ephone-dn)#
Creates a combined paging group from two or more
preiously defined paging directory numbers
Productiity #ools (Cont)*
Paging Group
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53 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Custom IP P!one 2ings
#o create custom rings for IP p!ones follow t!esesteps$
%tep 6 ' Create a ring in t!e form of a raw PCM file
%tep 7 ' Create a 2ing3ist),ml file using a te,t editorto point to t!e arious rings t!at are desired
%tep 8 ' 3oad t!e rings and 2ing3ist),ml file to flas!on t!e CallManager E,press router
%tep 9 ' Configure t!e tftp serer to sere up t!erings and 2ing3ist),ml
%tep : ' 2eboot t!e p!ones
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5! 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Music on "old (Mo"* can be deried from twosources$
Audio file in )wa or )au format
3ie audio source ia a feed
Music on "old
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Music on "old (Cont)*
P!one on "old
P!one on "old
Flas!$
MyMo!file)wa
unicast or multicast
Configuring Mo" from file
telephony-servicemoh $y$ofile?wav
multicast moh =C>?=C?A?@0 port =000
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5" 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
moh filenamemoh filename
router(config-telephony-service)#
Configures Mo" using t!e file specified in flas!
multicast moh ip-addressport port-numberroute ip-
address-list]
multicast moh ip-addressport port-numberroute ip-
address-list]
router(config-telephony-service)#
(.ptional* %pecifies t!at t!e Mo" file s!ould be
multicast using t!e parameters specified
Music on "old (Cont)*
Configuring Mo" from file
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5# 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
Music on "old (Cont)*
P!one on "old
P!one on "old
unicast or multicast
E?M port ' 9'wire4immediate start4auto'cut t!roug!
Configuring Mo" from a lie source
voice-port @3@3@
auto-cut-through
operation A-wire
signal immediatedial-peer GGGG voice pots
destination-pattern GGGG
port @3@3@
ephone-dn @=
number >>>>
moh out-call GGGG
E?M port6+6+6
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5$ 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
voice-portportvoice-portport
$.8outer(config)#
Enters oice port config mode for t!e E?M port
input gain decibelsinput gain decibels
$.8outer(config-voice-port)#
(.ptional* sets gain on t!e Mo" signal
Music on "old (Cont)*
Configuring Mo" from a lie source
auto-cut-throughauto-cut-through
$.8outer(config-voice port)#
Enables call completion w!en no M'lead response is
sent
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5% 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
operation A-wireoperation A-wire
$.8outer(config-voice-port)#
%ets t!e E?M port to use a 9'wire sc!eme
signal immediatesignal immediate
$.8outer(config-voice-port)#
/irects calling side to sei=e t!e E'lead and send
/#MF digits
Music on "old (Cont)*
Configuring Mo" from a lie source
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dial-peer voice tagpotsdial-peer voice tagpots
$.8outer(config)#
Creates t!e dial peer for t!e M." connection
portportportport
$.8outer(config-dial-peer)#
Associates t!e oice port to t!e dial peer
Music on "old (Cont)*
Configuring Mo" from a lie source
destination-pattern stringdestination-pattern string
$.8outer(config-dial-peer)#
%pecifies t!e /N of t!e Mo" source
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"1 2005 Cisco Systems, Inc. All rights reserved. Cisco PublicIP Telephony
ephone-dn tagephone-dn tag
$.8outer(config)#
Creates an ep!one'dn
number numbernumber number
$.8outer(config-ephone-dn)#
Configures a dummy /N for t!is ep!one'dn instance
Music on "old (Cont)*
Configuring Mo" from a lie source
moh out-call outcall-number2moh out-call outcall-number2
$.8outer(config-ephone-dn)#
%pecifies t!is ep!one'dn is used for an incoming or
outgoing call t!at is to be t!e source for a M." stream
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