confidential do not distribute. page 1 this is mozy simple, automatic, and secure

Confidential do not distribute.

This is MozySimple, Automatic, and Secure


I was just about to hit save, when…

• My hard drive just crashed• I accidentally got a virus• Someone stole my laptop• I overwrote my proposal• I hit “save” instead of “save-as”• I just got my new laptop—where is my data?• Can I access my data from my iPad?

• We support multiple operating systems and devices• We are planning a major OS and hardware upgrade• We have different departments using different solutions• Users are not saving their data to the network drives• We would rather our users backup when not on the

corporate network• We have no way of knowing if our users are backed up• Our users hit “cancel” because it makes their machines slow• Our divisions have different backup requirements

• We need a solution that fits into our budget• We are wasting money managing multiple solutions• We are losing money when we decrease productivity• We are considering what apps to push to the cloud to:

– Decrease costs– Ease the strain on our data center– Free up bandwidth

• We are considering going to a BYO Device model

End Users

IT & Support

Management & Finance


Mozy Cloud Backup

Broad Product Portfolio

Highly Scalable, Reliable Cloud Storage System

Globally Distributed Footprint

World’s Most Popular Online Backup and

Access Service

Over 2,000,000 users, growing rapidly

Over 80,000 businesses

20 billion customer files stored on Mozy Platform

Consumer and Business editions

Mac® and Windows® client support

Mobile & Sync Solutions

Customers range from consumers to global

enterprises

Operational since 2005

Acquired by EMC in 2007

70 petabytes (PB) of customer data stored on Mozy platform

[100 terabyte (TB)/day]

Multiple North American datacenters

European datacentersonline since 2008

Additional worldwide datacenter build-out


• Account management support• Group structures, Sub-Administration• Centralized/Custom Client configuration• Custom Installation Packages• Active Directory Support• User-based pricing• Target: Corporations

• Admin Console• Server support• Data Shuttle• 24/7 phone support• Shared storage• User-centric management• Target: Very Small Businesses

• Backup & restore• File Sync with Stash• Mobile/Web access• Single user• Storage bundles• Live chat• Target: Consumers


Extending the Mozy Promise

• You never lose a single file with Mozy...

• …and now you are never without your files.

Browse, Search, View & Share

• Enable Mozy end-users to access their backed up files from mobile devices

• iPhone, iPad, Android

• Admin must permit use for the organization

• Browse file hierarchy and view files that the platform can natively render

• Open a file in another app (“Open In”)

• Email a file as attachment

Mozy Mobile


MozyEnterprise Customers


How MozyEnterprise Works

Previous versions and deleted files are kept on backup servers for immediate retrieval for 30 days . . . making retrieval of accidentally deleted files possible

Data is encrypted and sent, backed up

to an encrypted server online

Administrator sets backup and

retention policies

Lightweight agent runs on target

laptops/desktops/ servers

Automatic backup happens in the

background. No user intervention required


Mozy Security

MozyEnterprise Encryption

• 448-bit Blowfish default /256-bit AES private encryption

• Encryption key(s) are created and managed by the customer

• Mozy stores encrypted 1s and 0s • No key escrow or “back-door” decryption • Customer encryption key options

Third-Party Audits/Verification

• ISO 27001 (No major or minor variances identified)• SSAE 16• Veracode AA rating• TRUSTe certified• Safe Harbor


MozyEnterprise Backup Clients

• Customizable client configurations

at the user group level• Automatic or scheduled backups• Scan-once client with incremental

backups• Single-instance storage• Customizable bandwidth throttling• Unlimited versioning• Bit-level file resume• Open-file support• Near-CDP backups• Local backup with Mozy 2xProtect


MozyEnterprise Admin ConsoleAdministrators log in to the Web-based admin console to manage users, devices, configuration, and billing, as well as monitor backup health across the business

The Mozy Admin Console

Account Management

User Management

User Group Management

Administrative Roles

Machine Management

Resource AllocationComplete Client Configuration

Centralized Restores

Custom Backup Settings

Reporting and Notifications

Schedule Defaults


Sales

Marketing

Product Development

Support

Sales

Marketing

Product Development

Support

Support Sub-Administrator

Sales Sub-Administrator

Marketing Sub-

Administrator

PD Sub-Administrator

Sales Backup Set/Client

Configuration

Marketing Backup Set/

Client Configuration

PD Backup Set/Client

Configuration

Support Backup

Set/Client Configuration

Sub-Partner Root Admin


Company Account Root Administrator Support Sub-

Administrator

MozyEnterprise Account Architecture

Administrators log in to the Web-based admin

console to manage users, devices,

configuration, and billing, as well as

monitor backup health across the business

Company Account Root Administrator


Sales Backup Set/Client

Configuration

Sales Sub-Administrator


Marketing Sub-

Administrator

Marketing Backup Set/

Client Configuration

PD Backup Set/Client

Configuration

Support Backup

Set/Client Configuration

PD Sub-Administrator


Active Directory Integration

• Single sign-on using corporate credentials

Easy End-User Experience

• Automatically create, organize, and deactivate Mozy users

• Get enterprise lifecycle management of virtualized Windows, software-as-a-service (SaaS), and Web applications

• Lower your total cost of ownership (TCO) for all cloud-based applications

• Give users simple, secure access to virtualized Windows applications, and SaaS and Web applications from their preferred devices, anytime and anywhere

Easy User Management


Server Backup Capabilities

Easy and Supported Backup across Platforms

Mozy for Server combines the ease of desktop backup with support for common server-specific applications found in 32- and 64-bit Windows and Mac OS X (10.7, 10.6, 10.5, and 10.4) physical and virtual servers

Server-Specific Applications

Mozy for Server backs up server-specific applications, including:• Network shares• All versions of SQL Server® and Exchange• SharePoint®

• Active Directory• Com+ services• SYSVOL directory share• Windows Registry database

Speed to the Cloud

Mozy Data Shuttle service moves terabytes to the cloud in no time


Mozy Data Shuttle Service

• Mozy overnights Shuttle

• Customer plugs drive into server, overnights it to Mozy when loaded

• Mozy unloads data from the drive into one of our secure data centers

• Incremental cloud backups begin automatically

Simple, Fast Process for Uploading Big Data

• Data encrypted twice for safe transit

– Mozy default key

-and-

– One-time use random key

• Secure three-pass deletion of Data Shuttle drive at datacenter

Secure!


Advanced Reporting Capabilities

As an administrator, you can . . .

. . . create the following reports:

Billing Summary

Outdated Clients

Billing Detail

Machine Watchlist

Machine Status

Resources Added

Overdraft Added

Machine Over

Quota

. . . and schedule the delivery of reports:

Report Settings Enter the name and other required information

Report Scope

Email Options

Select the user groups to be included

Select who, what, and when you want reports delivered


Mozy Restore OptionsRestore With Your Machine Restore Without Your Machine

Virtual Drive RestoreClick into an icon presented on your PC in My Computer and find files and folders backed up

Media RestoreOrder online a physical CD, DVD, or hard disk drive containing a securely restored copy of your data

Right-Click RestoreRight-click in Windows any protected file to restore the most recent or previous version of a file

Web RestoreSelect your most important files for restore directly from online Mozy account web pages

In-Client RestoreUse the Mozy software installed on your PC to select the files you want to restore

Local RestoreCopy back data directly from your removable storage device as part of 2X Protect

Admin DownloadAssist users by restoring on behalf of your end users

Replace MachineMigrate a backup from one computer to another

Admin Assist


• Dedicated account manager and technical consultant• 24 x 7 phone and chat support• World-class online knowledge base and help center

Account Management and Support

• MozyEnterprise Assessment and Design Service Package Designed to thoroughly discuss and document business and technical requirements, and propose account design considering network and other customer constraints

• The Activation and Set-Up Service Designed to help customers build out and configure the proposed Mozy solution

• MozyEnterprise Administrator Training (Half and Full-Day) This course covers basic theory of backup and restore and how Mozy delivers these features

Mozy Design and Implementation Service Packages Include:

Support and Professional Services


Lower TCOMozy provides a TCO advantage of more than 50% over in-house backup solutions

Laptop/Desktop Backup TCO Analysis

Number of Laptops or Desktops 100

Average amount of GBS to be backed up per computer 5

Backup Software Package

Server(s)

Storage

Networking Gear

Datacenter Power/Cooling

Datacenter Bandwidth

Tech Support

Training

Management

Off-site Solution (i.e., Iron Mountain®)

Total One-Year Cost

Total Two-Year Cost

Total Three-Year Cost

In-House PC Backup Solution

MozyEnterprise Online Backup Solution

$2,500

$1,000$5,000

$500

$2,500

$10,000$2,500

$2,000

$5,000

$7,500

$38,500 Included

Customer Saves $31,405

$57,750 $13,545


$86,625 $19,350


Included

IncludedIncluded

Included

Included

IncludedIncluded

Included

Included

Included

• Focus on function and service,

not technology• No added hardware

capital expenditure• No impact on existing

datacenter or infrastructure (e.g., power, cooling, space)

• Minimal administrative overhead

• No resource-intensive software upgrade cycles

Hardware and Software Costs

Datacenter Costs

Support Costs

Management Costs

TCO


Mozy Target Opportunities

Target Opportunities• Very Small Business to Large Enterprise• Any company with desktops, laptops, remote servers • Companies looking for a secure solution to access/share files

via iPhone/iPad/Android

Customer Type• Sales Forces• Remote Users/ Home Office• User backup up to File Shares, External HD,USB Drives, etc.• Customers who do not have a standard process for backing up

user data• Customers who have Connected/Iron Mountain/Autonomy/HP• Remote Office Windows Servers

Mozy Opps• Large Corporations• Small Companies• All current customers


Five Qualification Questions

Next Step: Would you be interested in seeing an online demo of the MozyEnterprise solution?

What are you doing to backup your

employees’ desktops and

laptops?

What are you doing to backup

your remote office servers?

How critical is data protection

for your laptops, PCs, and small remote office

servers?

How long would it take to roll out an

application like this? What if you could

be up and running in just a few weeks—

and retain total control over the

backup process?

If we can prove a significant TCO savings, would

you be interested in learning more?


Recent MozyEnterprise Success StoryCustomer: 5,000-employee global consulting firm in New York City

Opportunity: Customer needed a global solution to back up sales and consultant laptops. Its current solution was inconsistent, disruptive, and did not support Windows 7 or a 64-bit OS

Velocity Partner and Mozy setup up a WebEx Demo with the customer

Right after the WebEx – Mozy Inside Sales rep set customer up with 5 trial PC licenses and an Admin Console

Partner and Mozy rep stayed in touch with the customer to assist and answer questions. MozyPro SE addressed any technical questions.

Partner upsold the customer to purchase a three-year prepaid contract for MozyEnterprise

Customer reached out to EMC Velocity Partner to learn about cloud backup options

Partner engages Mozy Sales Specialist to help qualify the opportunity

Customer was impressed and wanted to test the solution

Deal$197,000 (Partner made approximately a 25-point margin on the deal)

Total Sales Cycle80 days from introduction to PO

Moving ForwardCustomer is going to double deployment in the next three months

1

2

3

45

6

7


What’s In It For You?

$35,000 X 10 deals = $350,000

This Year

10 accounts, 500 laptops, one-year contracts

Next Year

Same 10 accounts, 500 laptops, three-year contracts

$95,000 X 10 deals = $950,000

MozyEnterprise can help you build an annuity business that continues to grow.

Cost-effective solution that

solves a specific problem for your

customers

An easy solution to understand

and communicate to your customers

Get in the door and have a reason to

talk/meet and show value

Easy add-on to any deal you are working – bundle

a small deal, e.g., 100 PC

Licenses for 1 Year = $7,500


Mozy Resale via ChannelXpress

Prepackaged Bundles in ChannelXpress• Pick PC or server• Enter quantity• Select the length of contract: one-, two- or three-year• One-part number with associated quantity• Can be a standalone deal or bundled with bigger

transaction

Deal Example

Customer has 2,000 laptops

to back up

Assume $75/user/year(street price for yearly service)

Partner can add PS for

Implementation and Training to

every quote

$75 x 2,000 users =

$150,000

~20 points of margin = $30,000


Mozy in ChannelXpress

1Select either PC or Server from the drop-down menu

2Enter the number of licenses 3

Select the contract length 4

After you have made your choices, click “Save & Exit”

MozyEnterprise Example QuoteLine # Qty Model Description Unit Price Ext Price

1 100 MOZY-ENT-1MOZYENTERPRISE ONE-YEAR

CONTRACT $95.00 $9,500.00


Qualifying Questions Doc

Overcoming Objections Doc

Mozy Marketing Materials

Mozy Partner SE Training

PPT

Customer-Facing PPT

Mozy Partner FAQ Doc

Mozy Positioning

Doc

Mozy Client and Admin Manuals

Implementation Guides

Mozy Supporting

Stats

Presales Checklist

MozyEnterprise Data Sheets

Mozy Demo Request Form

Press Releases

Customer Success Stories

Call Scripts, Product Copy

Blocks

RFP Templates

Simple TCO/ROI Tool

Competitive Information White Papers

Online Demos/

Recorded Webcasts

Post Sales Kit

Mozy Partner Sales Training

PPT


MozyPro Sales Support

The EMC-Mozy Sales Support team is available to help with:

Product questions

Moby WebEx demos for customers

Demo licenses for prospective

clients

Competitive information

Any and all sales and technical questions

Online Demo for Partners and Customers every Tuesday at 12:00 PM EST

Sean FinneganMozy GlobalSales Director(781) [email protected]

Daragh DonohoeMozy EMEASales Director353 (21) 466 5630 [email protected]


MozyPro Sales Support

The EMC-Mozy Sales Support team is available to help with:

Product questions

Moby WebEx demos for customers

Demo licenses for prospective

clients

Competitive information

Any and all sales and technical questions

Online Demo for Partners and Customers every Tuesday at 12:00 PM EST

Adam WillisMozy Sales SpecialistUK/IRE/Nordics0795 640 [email protected]

Kris MeulemansMozy Sales EngineerEMEA+353 86 856 [email protected]

Matthew HutleyTerritory ManagerEMEA+353 87 739 [email protected]

mailto:[email protected]





confidential do not distribute. page 1 this is mozy simple, automatic, and secure

Documents

users backup

mozy cloud backup

backup servers

attachment mozy mobile

different backup requirements

mozy endusers

mozy simple

small businesses backup