conceptual framework of bank1n
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A
PROJECT REPORT ONANALYSIS OF INVESTMENT NEEDS OF CUSTOMERS
CONDUCTEDAT
Submitted toPunjab Technical UniversityJalandhar
ACADEMICSESSION(2010-2012)
In partial fulfillment of the requirement for the award of Degree of Masters
in Business Administration (MBA)
SUBMITTED To:
SUBMITTED TO:
MR. Raman KumarMandeep Singh Asstt. Prof. CTIMIT Roll no. 104372247689 JALANDHAR
CT INSTITUTE OF MANAGEMENT & IT JALANDHAR
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EXECUTIVE SUMMARY
The following project contains an analysis of Indusind Bank Ltd .from a researchperspective, where an attempt has been made to know its business model, services and
products offered by it, customers current investment portfolio and their future choice for
investment, customers risk appetite & satisfaction, and suggestions are prescribed for future
strengthening based on my understanding of the business and company dynamics.
The report initially traces the companys overview, and its distribution network and a
detailed study about the product range it offers to its customers.
Survey was done to know the current investments and the proposed investments. For this a
questionnaire filling and Personal interview with people was carried on in the Bank
premises. From this an analysis was done regarding the investment habits, the objective
behind investments and risk taking ability. During the personal interview a brief introduction
about Indusinds product range was given and the respondents were asked about the
perspective to choose Indusind bank to plan their investment so as to get maximum returns.
A detailed analysis and interpretation is being done through use of
various statistical tools like pie-chart, bar graphs, percentages, Mean etc.
The analysis is being done to see investment habits and choice for investments and risk
taking ability of the investors of different age and of different occupation.
Finally, SWOT Analysis, Future Growth, Prospects and Suggestions are presented to the
company for strengthening its base in the insurance market.
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CONCEPTUAL FRAMEWORK OF BANKS
BANK
In modern age, banking constitutes the fundamental basis of economic growth. Earlier the
function of bank was restricted to accepting deposits and advancing loans to the general
public. But now the definition of bank has changed. It refers to an institution that deals in
money. Besides dealing in money, banks these days perform various other functions like
credit creation, agency function, general service, etc. Banks can now be called the nerve-
centre of the countrys capital market, industrial as well as trading activities.
Banks occupy an important position in the modern world. No country can make commercial
and industrial progress without a well-organized banking system. Banks encourage the habit
of saving among the public. They mobilize small savings and channelize them into the
productive uses. Banks provide opportunities for safe custody and investment of money.
They organize and control the issue and circulation of credit investments. They facilities
transfer of funds from one place to another place and help of in settlement of debts.
A bank in an institution which deals in money and credit. It is a body of the persons,
incorporated or otherwise, who carry on the business credit, there by the facilitating
exchange or issue or money for facilitating the transmission of funds and for expanding
credit. According to bank regulation act,1949 banking means the accepting money for the
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purpose of lending or investment of deposits money from the public, repayable on demand
or otherwise and withdrawal by cheque, draft, etc
Industry profile
For more than three decades the banking sector in India has exceptional achievements. The
most striking is its extensive reach. It is not only metropolitan and cosmopolitan cities; it has
reached every remote corner of the country. This has led to tremendous growth in the
banking sector.
Earlier one to had wait for hours to get simple things done
like withdrawing cash, making a draft etc. But now such activities are just a click away from
you. The Reserve Bank of Indias (RBI) role in achieving such milestones has been
remarkable. The are three main phases in the Indian Banking sector-
The early stage that is from the year 1786 to 1969, the banks were very conservative.
The first bank to be set up was the General Bank of India. Then the Hindustan bank
and the Bengal Bank. The East India Company started three banks- Bank of Bengal,
Bank of Bombay and Bank of Madras. This later combined to form the Imperial Bank.
The Allahabad bank was the first bank which started and controlled by Indians. A lot
of banks emerged during the 90s. Most of them were private.
The period between 1913 and 1969 saw slow growth and many
failures in the banking industry. To streamline the functioning and activities of
commercial banks, the Government of India came up with The Banking Companies
Act, 1949 which was later changed to Banking Regulation Act 1949 as per amending
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Act of 1965 (Act No. 23 of 1965). Reserve Bank of India was vested with extensive
powers for the supervision of banking in India as the Central Banking Authority.
After independence the Government took to many steps to improve banking. It
brought awareness among people and inculcated a sense of savings in the minds of theIndians. It mainly concentrated on the semi urban and rural areas of the country. It
changed the Imperial bank to what is known as State Bank of India. Seven
subsidiaries were formed and the bank was directly under RBI. Before the steps of
nationalization of Indian banks, only State Bank of India (SBI) was nationalized. It
took place in July 1955 under the SBI Act of 1955. Nationalization of Seven State
Banks of India (formed subsidiary) took place on 19th July, 1960.
The State Bank of India is India's largest commercial bank and is ranked one of the
top five banks worldwide. It serves 90 million customers through a network of 9,000
branches and it offers either directly or through subsidiaries -a wide range of banking
services.
The second phase of nationalization of Indian banks took place in the year 1980.
Seven more banks were nationalized with deposits over 200 crores. Till this year,
approximately 80% of the banking segment in India was under Governmentownership.
After the nationalization of banks in India, the branches
of the public sector banks rose to approximately 800 in deposits and advances took a
huge jump by 11,000. Banking in the sunshine of Government ownership gave the
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Banking in India
Banking in India originated in the last decades of the 18th century. The first banks were The
General Bank of India, which started in 1786, and Bank of Hindustan, which started in 1790; both
are now defunct. The oldest bank in existence in India is the State Bank of India, which originated
in the Bank of Calcutta in June 1806, which almost immediately became the Bank of Bengal. This
was one of the three presidency banks, the other two being the Bank of Bombay and the Bank of
Madras, all three of which were established under charters from the British East India Company.
For many years the Presidency banks acted as quasi-central banks, as did their successors. The
three banks merged in 1921 to form the Imperial Bank of India, which, upon India's independence
became the State Bank of India.
Post-Independence
The partition of India in 1947 adversely impacted the economies of Punjab and West Bengal
paralyzing banking activities for months. India's independence marked the end of a regime of the
Laissez-faire for the Indian banking. The Government of India initiated measures to play an active
role in the economic life of the nation, and the Industrial Policy Resolution adopted by the
government in 1948 envisaged a mixed economy. This resulted into greater involvement of the
state in different segments of the economy including banking and finance. The major steps to
regulate banking included:
The Reserve Bank of India, India's central banking authority, was nationalized on January 1
1949 under the terms of the Reserve Bank of India (Transfer to Public Ownership) Act, 1948
(RBI, 2005b).
In 1949, the Banking Regulation Act was enacted which empowered the Reserve Bank of
India (RBI) "to regulate, control, and inspect the banks in India."
http://en.wikipedia.org/wiki/Bank_of_Bengalhttp://en.wikipedia.org/wiki/Bank_of_Bombayhttp://en.wikipedia.org/wiki/Bank_of_Madrashttp://en.wikipedia.org/wiki/Bank_of_Madrashttp://en.wikipedia.org/wiki/Imperial_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/Partition_of_Indiahttp://en.wikipedia.org/wiki/Punjab,_Indiahttp://en.wikipedia.org/wiki/Punjab,_Indiahttp://en.wikipedia.org/wiki/West_Bengalhttp://en.wikipedia.org/w/index.php?title=Indian_independence_goverment&action=edit&redlink=1http://en.wikipedia.org/wiki/Laissez-fairehttp://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Mixed_economyhttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/Bank_of_Bengalhttp://en.wikipedia.org/wiki/Bank_of_Bombayhttp://en.wikipedia.org/wiki/Bank_of_Madrashttp://en.wikipedia.org/wiki/Bank_of_Madrashttp://en.wikipedia.org/wiki/Imperial_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/Partition_of_Indiahttp://en.wikipedia.org/wiki/Punjab,_Indiahttp://en.wikipedia.org/wiki/West_Bengalhttp://en.wikipedia.org/w/index.php?title=Indian_independence_goverment&action=edit&redlink=1http://en.wikipedia.org/wiki/Laissez-fairehttp://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Mixed_economyhttp://en.wikipedia.org/wiki/Reserve_Bank_of_India -
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The Banking Regulation Act also provided that no new bank or branch of an existing bank
could be opened without a license from the RBI, and no two banks could have common
directors.
BANK IN INDIA
The banks in India are segregated to many groups. Each
group has its unique features and limitations. Each has its own target market and is dedicated to it
Few of them only work in rural sector while others in both rural as well as urban. Many are catering
in cities only. Some are of Indian origin and some are foreign players. There are mainly 6 groups-
Public sector Banks
Private sector Banks
Co-operative sector Banks
Regional Rural sector Banks
Foreign Banks
Public Sector Banks
These banks are owned the government and the RBI is central bank controlling these banks. Most
of the public sector banks are nationalized like SBI, Canara Bank, Vijaya Bank, Allahabad Bank
Central Bank of India, Andhra Bank, etc.
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Private Sector Banks
Private banking in India was practiced since the beginning of banking system in India. The first
private bank in India to be set up in Private Sector Banks in India was IndusInd Bank. It is one of
the fastest growing private sector banks in India. IDBI ranks the tenth largest development bank in
the world as Private Banks in India and has promoted world class institutions in India.
The first Private Bank in India to receive an in principle approval from the Reserve Bank of India
was Housing Development Finance Corporation Limited, to set up a bank in the private sector
banks in India as part of the RBI's liberalization of the Indian Banking Industry. It was incorporated
in August 1994 as HDFC Bank Limited with registered office in Mumbai and commenced
operations as Scheduled Commercial Bank in January 1995.
Co-operative Sector Banks
The Co-operative banks in India started functioning almost 100 years ago. The Cooperative bank is
an important constituent of the Indian Financial System, judging by the role assigned to co
operative, the expectations the co operative is supposed to fulfill, their number, and the number of
offices the cooperative bank operate. Though the co- operative movement originated in the West,
but the importance of such banks have assumed in India is rarely paralleled anywhere else in the
world. The cooperative banks in India play an important role even today in rural financing. The
businesses of cooperative bank in the urban areas also have increased phenomenally in recent years
due to the sharp increase in the number of primary co-operative banks.
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Regional Rural Sector Banks
Rural banking in India started since the establishment of banking sector in India. Rural Banks in
those days mainly focused upon the agro sector. Regional rural banks in India penetrated every
corner of the country and extended a helping hand in the growth process of the country.
SBI has 30 Regional Rural Banks in India known as RRBs. The
rural banks of SBI are spread in 13 states extending from Kashmir to Karnataka and Himachal
Pradesh to North East. The total number of SBI Regional Rural Banks in India branches is 2349
(16%). Till date in rural banking in India, there are 14,475 rural banks in the country of which 2126
(91%) are located in remote rural areas. Apart from SBI, there are other few banks which functions
for the development of the rural areas in India.
Foreign Banks
Foreign Banks in India always brought an explanation about the prompt services to customers.
After the set up foreign banks in India, the banking sector in India also become competitive.
New rules
announced by the Reserve Bank of India for the foreign banks in India in this budget have put up
great hopes among foreign banks which allow them to grow unfettered. Now foreign banks in India
are permitted to set up local subsidiaries. The policy conveys that foreign banks in India may not
acquire Indian ones (except for weak banks identified by the RBI, on its terms) and their Indian
subsidiaries will not be able to open branches freely.
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Banking in India
Central bank Reserve Bank of India NABARD
Nationalized banks
Allahabad Bank Andhra Bank Bank of Baroda Bank of India Ban
of Maharashtra Canara Bank Central Bank of India Corporation Ban
Dena Bank IDBI Bank Indian Bank Indian Overseas Bank Orienta
Bank of Commerce Punjab & Sind Bank Punjab National Bank
Syndicate Bank UCO Bank Union Bank of India United Bank o
India Vijaya Bank
State Bank Group
State Bank of India State Bank of Bikaner & Jaipur State Bank o
Hyderabad State Bank of Indore State Bank of Mysore State Bank o
Patiala State Bank of Travancore
Private banks
Axis Bank Bank of Rajasthan Catholic Syrian Bank
Dhanalakshmi Bank South Indian Bank City Union Bank
Federal Bank HDFC Bank ICICI Bank IndusInd Bank ING
Vysya Bank Jammu & Kashmir Bank Karnataka Bank Limited
Karur Vysya Bank Kotak Mahindra Bank Lakshmi Vilas Bank
Nainital Bank Ratnakar Bank Saraswat Bank Tamilnad
Mercantile Bank Limited Yes Bank Development Credit Bank
Foreign banks
ABN AMRO Abu Dhabi Commercial Bank Antwerp Diamond Ban
Arab Bangladesh Bank Bank International Indonesia Bank of Americ
Bank of Bahrain and Kuwait Bank of Ceylon Bank of Nova Scotia
The Bank of Tokyo-Mitsubishi UFJ Barclays Bank Citibank India
Credit Suisse HSBC Standard Chartered Deutsche Bank Royal Ban
of Scotland
http://en.wikipedia.org/wiki/Banking_in_Indiahttp://en.wikipedia.org/wiki/Central_bankhttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/NABARDhttp://en.wikipedia.org/wiki/Category:Government-owned_banks_in_Indiahttp://en.wikipedia.org/wiki/Allahabad_Bankhttp://en.wikipedia.org/wiki/Allahabad_Bankhttp://en.wikipedia.org/wiki/Andhra_Bankhttp://en.wikipedia.org/wiki/Bank_of_Barodahttp://en.wikipedia.org/wiki/Bank_of_Indiahttp://en.wikipedia.org/wiki/Bank_of_Maharashtrahttp://en.wikipedia.org/wiki/Bank_of_Maharashtrahttp://en.wikipedia.org/wiki/Canara_Bankhttp://en.wikipedia.org/wiki/Central_Bank_of_Indiahttp://en.wikipedia.org/wiki/Corporation_Bankhttp://en.wikipedia.org/wiki/Dena_Bankhttp://en.wikipedia.org/wiki/IDBI_Bankhttp://en.wikipedia.org/wiki/Indian_Bankhttp://en.wikipedia.org/wiki/Indian_Overseas_Bankhttp://en.wikipedia.org/wiki/Oriental_Bank_of_Commercehttp://en.wikipedia.org/wiki/Oriental_Bank_of_Commercehttp://en.wikipedia.org/wiki/Punjab_%26_Sind_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/Syndicate_Bankhttp://en.wikipedia.org/wiki/UCO_Bankhttp://en.wikipedia.org/wiki/Union_Bank_of_Indiahttp://en.wikipedia.org/wiki/United_Bank_of_Indiahttp://en.wikipedia.org/wiki/United_Bank_of_Indiahttp://en.wikipedia.org/wiki/Vijaya_Bankhttp://en.wikipedia.org/wiki/Category:Government-owned_banks_in_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Bikaner_%26_Jaipurhttp://en.wikipedia.org/wiki/State_Bank_of_Hyderabadhttp://en.wikipedia.org/wiki/State_Bank_of_Hyderabadhttp://en.wikipedia.org/wiki/State_Bank_of_Hyderabadhttp://en.wikipedia.org/wiki/State_Bank_of_Indorehttp://en.wikipedia.org/wiki/State_Bank_of_Mysorehttp://en.wikipedia.org/wiki/State_Bank_of_Patialahttp://en.wikipedia.org/wiki/State_Bank_of_Patialahttp://en.wikipedia.org/wiki/State_Bank_of_Travancorehttp://en.wikipedia.org/wiki/Private_bankhttp://en.wikipedia.org/wiki/Axis_Bankhttp://en.wikipedia.org/wiki/Bank_of_Rajasthanhttp://en.wikipedia.org/wiki/Catholic_Syrian_Bankhttp://en.wikipedia.org/wiki/Dhanalakshmi_Bankhttp://en.wikipedia.org/wiki/South_Indian_Bankhttp://en.wikipedia.org/wiki/City_Union_Bankhttp://en.wikipedia.org/wiki/Federal_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/ICICI_Bankhttp://en.wikipedia.org/wiki/ING_Vysya_Bankhttp://en.wikipedia.org/wiki/ING_Vysya_Bankhttp://en.wikipedia.org/wiki/Jammu_%26_Kashmir_Bankhttp://en.wikipedia.org/wiki/Karnataka_Bankhttp://en.wikipedia.org/wiki/Karur_Vysya_Bankhttp://en.wikipedia.org/wiki/Kotak_Mahindra_Bankhttp://en.wikipedia.org/wiki/Lakshmi_Vilas_Bankhttp://en.wikipedia.org/w/index.php?title=Nainital_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Ratnakar_Bank&action=edit&redlink=1http://en.wikipedia.org/wiki/Saraswat_Bankhttp://en.wikipedia.org/wiki/Tamilnad_Mercantile_Bank_Limitedhttp://en.wikipedia.org/wiki/Tamilnad_Mercantile_Bank_Limitedhttp://en.wikipedia.org/wiki/Yes_Bankhttp://en.wikipedia.org/wiki/Development_Credit_Bankhttp://en.wikipedia.org/wiki/Foreign_bankhttp://en.wikipedia.org/wiki/ABN_AMROhttp://en.wikipedia.org/wiki/Abu_Dhabi_Commercial_Bankhttp://en.wikipedia.org/wiki/Antwerp_Diamond_Bankhttp://en.wikipedia.org/wiki/Arab_Bangladesh_Bankhttp://en.wikipedia.org/wiki/Eka_Cipta_Widjajahttp://en.wikipedia.org/wiki/Bank_of_Americahttp://en.wikipedia.org/wiki/Bank_of_Bahrain_and_Kuwaithttp://en.wikipedia.org/wiki/Bank_of_Bahrain_and_Kuwaithttp://en.wikipedia.org/wiki/Bank_of_Ceylonhttp://en.wikipedia.org/wiki/Bank_of_Nova_Scotiahttp://en.wikipedia.org/wiki/The_Bank_of_Tokyo-Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Barclays_Bankhttp://en.wikipedia.org/wiki/Citibank_Indiahttp://en.wikipedia.org/wiki/Credit_Suissehttp://en.wikipedia.org/wiki/HSBChttp://en.wikipedia.org/wiki/Standard_Charteredhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/Royal_Bank_of_Scotlandhttp://en.wikipedia.org/wiki/Royal_Bank_of_Scotlandhttp://en.wikipedia.org/wiki/Banking_in_Indiahttp://en.wikipedia.org/wiki/Central_bankhttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/NABARDhttp://en.wikipedia.org/wiki/Category:Government-owned_banks_in_Indiahttp://en.wikipedia.org/wiki/Allahabad_Bankhttp://en.wikipedia.org/wiki/Andhra_Bankhttp://en.wikipedia.org/wiki/Bank_of_Barodahttp://en.wikipedia.org/wiki/Bank_of_Indiahttp://en.wikipedia.org/wiki/Bank_of_Maharashtrahttp://en.wikipedia.org/wiki/Bank_of_Maharashtrahttp://en.wikipedia.org/wiki/Canara_Bankhttp://en.wikipedia.org/wiki/Central_Bank_of_Indiahttp://en.wikipedia.org/wiki/Corporation_Bankhttp://en.wikipedia.org/wiki/Dena_Bankhttp://en.wikipedia.org/wiki/IDBI_Bankhttp://en.wikipedia.org/wiki/Indian_Bankhttp://en.wikipedia.org/wiki/Indian_Overseas_Bankhttp://en.wikipedia.org/wiki/Oriental_Bank_of_Commercehttp://en.wikipedia.org/wiki/Oriental_Bank_of_Commercehttp://en.wikipedia.org/wiki/Punjab_%26_Sind_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/Syndicate_Bankhttp://en.wikipedia.org/wiki/UCO_Bankhttp://en.wikipedia.org/wiki/Union_Bank_of_Indiahttp://en.wikipedia.org/wiki/United_Bank_of_Indiahttp://en.wikipedia.org/wiki/United_Bank_of_Indiahttp://en.wikipedia.org/wiki/Vijaya_Bankhttp://en.wikipedia.org/wiki/Category:Government-owned_banks_in_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Indiahttp://en.wikipedia.org/wiki/State_Bank_of_Bikaner_%26_Jaipurhttp://en.wikipedia.org/wiki/State_Bank_of_Hyderabadhttp://en.wikipedia.org/wiki/State_Bank_of_Hyderabadhttp://en.wikipedia.org/wiki/State_Bank_of_Indorehttp://en.wikipedia.org/wiki/State_Bank_of_Mysorehttp://en.wikipedia.org/wiki/State_Bank_of_Patialahttp://en.wikipedia.org/wiki/State_Bank_of_Patialahttp://en.wikipedia.org/wiki/State_Bank_of_Travancorehttp://en.wikipedia.org/wiki/Private_bankhttp://en.wikipedia.org/wiki/Axis_Bankhttp://en.wikipedia.org/wiki/Bank_of_Rajasthanhttp://en.wikipedia.org/wiki/Catholic_Syrian_Bankhttp://en.wikipedia.org/wiki/Dhanalakshmi_Bankhttp://en.wikipedia.org/wiki/South_Indian_Bankhttp://en.wikipedia.org/wiki/City_Union_Bankhttp://en.wikipedia.org/wiki/Federal_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/ICICI_Bankhttp://en.wikipedia.org/wiki/ING_Vysya_Bankhttp://en.wikipedia.org/wiki/ING_Vysya_Bankhttp://en.wikipedia.org/wiki/Jammu_%26_Kashmir_Bankhttp://en.wikipedia.org/wiki/Karnataka_Bankhttp://en.wikipedia.org/wiki/Karur_Vysya_Bankhttp://en.wikipedia.org/wiki/Kotak_Mahindra_Bankhttp://en.wikipedia.org/wiki/Lakshmi_Vilas_Bankhttp://en.wikipedia.org/w/index.php?title=Nainital_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Ratnakar_Bank&action=edit&redlink=1http://en.wikipedia.org/wiki/Saraswat_Bankhttp://en.wikipedia.org/wiki/Tamilnad_Mercantile_Bank_Limitedhttp://en.wikipedia.org/wiki/Tamilnad_Mercantile_Bank_Limitedhttp://en.wikipedia.org/wiki/Yes_Bankhttp://en.wikipedia.org/wiki/Development_Credit_Bankhttp://en.wikipedia.org/wiki/Foreign_bankhttp://en.wikipedia.org/wiki/ABN_AMROhttp://en.wikipedia.org/wiki/Abu_Dhabi_Commercial_Bankhttp://en.wikipedia.org/wiki/Antwerp_Diamond_Bankhttp://en.wikipedia.org/wiki/Arab_Bangladesh_Bankhttp://en.wikipedia.org/wiki/Eka_Cipta_Widjajahttp://en.wikipedia.org/wiki/Bank_of_Americahttp://en.wikipedia.org/wiki/Bank_of_Bahrain_and_Kuwaithttp://en.wikipedia.org/wiki/Bank_of_Ceylonhttp://en.wikipedia.org/wiki/Bank_of_Nova_Scotiahttp://en.wikipedia.org/wiki/The_Bank_of_Tokyo-Mitsubishi_UFJhttp://en.wikipedia.org/wiki/Barclays_Bankhttp://en.wikipedia.org/wiki/Citibank_Indiahttp://en.wikipedia.org/wiki/Credit_Suissehttp://en.wikipedia.org/wiki/HSBChttp://en.wikipedia.org/wiki/Standard_Charteredhttp://en.wikipedia.org/wiki/Deutsche_Bankhttp://en.wikipedia.org/wiki/Royal_Bank_of_Scotlandhttp://en.wikipedia.org/wiki/Royal_Bank_of_Scotland 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Regional Rural banks
North Malabar Garmin Bank South Malabar Garmin Bank Pragath
Garmin Bank Shreyas Garmin Bank
http://en.wikipedia.org/wiki/Regional_Rural_bankhttp://en.wikipedia.org/wiki/North_Malabar_Gramin_Bankhttp://en.wikipedia.org/wiki/South_Malabar_Gramin_Bankhttp://en.wikipedia.org/w/index.php?title=Pragathi_Gramin_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Pragathi_Gramin_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Shreyas_Gramin_Bank&action=edit&redlink=1http://en.wikipedia.org/wiki/Regional_Rural_bankhttp://en.wikipedia.org/wiki/North_Malabar_Gramin_Bankhttp://en.wikipedia.org/wiki/South_Malabar_Gramin_Bankhttp://en.wikipedia.org/w/index.php?title=Pragathi_Gramin_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Pragathi_Gramin_Bank&action=edit&redlink=1http://en.wikipedia.org/w/index.php?title=Shreyas_Gramin_Bank&action=edit&redlink=1 -
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Function of the banks
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The functions of commercial banks are divided into two categories:
1) Primary functions, and
2) Secondary functions including agency functions.
1) Primary functions:
The primary functions of a commercial bank include:
a) Accepting deposits; and
b) Granting loans and advances;
a) Accepting deposits
The most important activity of a commercial bank is to mobilize Deposits from the public. Peoplewho have surplus income and savings find it convenient to deposit the amounts with banks
Depending upon the nature of deposits, funds deposited with bank also earn interest. Thus, deposits
with the bank grow along With the interest earned. If the rate of interest is higher, public are
motivated to deposit more funds with the bank. There is also safety of funds deposited with the
bank.
b) Grant of loans and advances
The second important function of a commercial bank is to grant loans and advances. Such loans
and advances are given to members of the public and to the business community at a higher rate of
interest than allowed by banks on various deposit accounts. The rate of interest charged on loans
and advances varies depending upon the purpose, period and the mode of repayment. The
difference between the rate of interest allowed on deposits and the rate charged on the Loans is the
main source of a banks income.
a) Loans
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A loan is granted for a specific time period. Generally, commercial banks grant short-term loans
But term loans, that is, loan for more than a year, may also be granted. The borrower may withdraw
the entire amount in lump sum or in installments. However, interest is charged on the full amount
of loan. Loans are generally granted against the security of certain assets. A loan may be repaideither in lump sum or in installments.
b) Advances
An advance is a credit facility provided by the bank to its customers. It differs from loan in the
sense that loans may be granted for longer period, but advances are normally granted for a short
period of time. Further the purpose of granting advances is to meet the day to day requirements of
business. The rate of interest charged on advances varies from bank to bank. Interest is charged
only on the amount withdrawn and not on the sanctioned amount.
Modes of short-term financial assistance
Banks grant short-term financial assistance by way of cash credit, overdraft and bill discounting.
a) Cash Credit
Cash credit is an arrangement whereby the bank allows the borrower to draw amounts up to a
specified limit. The amount is credited to the account of the customer. The customer can withdraw
this amount as and when he requires. Interest is charged on the amount actually withdrawn. Cash
Credit is granted as per agreed terms and conditions with the customers.
b) Overdraft
Overdraft is also a credit facility granted by bank. A customer who has a current account with the
bank is allowed to withdraw more than the amount of credit balance in his account. It is a
temporary arrangement. Overdraft facility with a specified limit is allowed either on the security of
assets, or on personal security, or both.
c) Discounting of Bills
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Banks provide short-term finance by discounting bills, that is, making payment of the amount
before the due date of the bills after deducting a certain rate of discount. The party gets the funds
without waiting for the date of maturity of the bills. In case any bill is dishonored on the due date,
the bank can recover the amount from the customer.
ii) Secondary functions
Besides the primary functions of accepting deposits and lending money, banks perform a number of
other functions which are called secondary functions. These are as follows -
a) Issuing letters of credit, travelers cheque, circular notes etc.
b) Undertaking safe custody of valuables, important documents, and securities by providing safe
deposit vaults or lockers;
c) Providing customers with facilities of foreign exchange.
d) Transferring money from one place to another; and from one branch to another branch of the
bank.
e) Standing guarantee on behalf of its customers, for making payments for purchase of goods,
machinery, vehicles etc.
f) Collecting and supplying business information;
g) Issuing demand drafts and pay orders; and,
h) Providing reports on the credit worthiness of customers.
BANKING IN THE HIGH TECH ENVIRONMENT
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At a time when banking all over the world is undergoing a radical
transformation due to all pervasive use of information technology then it must respond to the fast
changing needs of the financial system and should also become proactive and play the role of a Change Agent and bring about a Skill Revolution in the banking industry.
Change in Financial System
Financial markets throughout the world have witnessed changes
during the past two decades. Deregulation and liberalization in the financial sector have stimulated
financial innovations. Breathtaking developments in the technology of telecommunications and
electronic data processing have further accelerated these changes. As a sequel to these changes the
difference between banking and non-banking institutions have become very thin. In the changed
millennium the functioning of the financial markets has given rise to some concerns. There is a fear
that the state of the financial markets is now more risky than in the past. In a technologically
integrated world the chances of systematic risk increases and because of the intense competition
that the banks have to face, both as a result of the growth of the
Non banking financial institutions as well as securitization, it is feared that the quality of the
bank loans may have suffered.
IT and Banking
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The new technology has altered the traditional ways of doing
business. Customers can view accounts, get account statements, transfer funds, purchase drafts by
making just a few keypunches. Availability of ATMs and plastic cards to a large extent avoidcustomers going to branch premises for cash. The networks have helped to automate the funds
transfer thus resulting in a more efficient payment system. Today, the transactions of all banks have
been fully computerized and the banks have moved into the direction of inter-branch and inter-bank
connectivity. In effect the banking industry is finding its use in five key areas:
Convenience in product delivery and access.
Managing productivity and performance.
Product design.
Adapting to market and customer needs.
Access to customer markets.
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.
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NEW CHALLENGES FACING BANKS
The functions of banks will increase under competitive pressure. These may emanate from within
the banking system as well as from non banking institutions. A greater overlap in product coverage
between commercial banks and non-banking intermediaries will occur. Thus, both on the liability
and assets sides, banks will face increasing competition.
Banks should be willing to offer products to savers, which are competitive in terms
of both price and service. On the lending sides the effort of the corporate to seek directly from the
market will also have an impact on the asset distribution of banks. Competition will also compelbanks to keep the interest spread to minimum and this context bank can earn enough for them only
by reducing the proportion of non performing assets. Banks will also have to pay attention to
market segmentation and greater specialization in different niches of the markets.
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COMPANY OVERVIEWIndusInd Bank Limited is a Mumbai based Indian new generation bank, established in 1994. The
bank offers commercial, transactional and electronic banking products and services. Indusind Bank
was incorporated in April 1994 by Dr. Manmohan Singh the then Union Finance Minister. Indusind
Bank is the first among the new-generation private banks in India.
The bank started its operations with a capital amount of Rs.1000 million among which Rs.600
million was donated by the Indian Residents and Rs.400 million was raised by the Non-Resident
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Indians. The bank has specialized in retail banking services and continuously upgrades its support
systems by introducing newer technologies. It is also working on expanding its network of
branches all across the country along with meeting the global benchmark. According to the bank
its name is derived from the rich and vivid Indus Valley Civilization
Type Private Bank
Industry BFSI
Founded 1994Headquarters Mumbai, Maharashtra, India
Revenue3,260.47 crore (US$727.08
million)
Owner(s) Hinduja Group
Website www.indusind.com
Section I.1 SloganIndusInd bank has used many slogans to promote their cause. Some of the slogans used by the bank
are we Care... Dil Se and We Make You Feel Richer.
http://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Private_Bankhttp://en.wikipedia.org/wiki/BFSIhttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Crorehttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Hinduja_Grouphttp://www.indusind.com/http://en.wikipedia.org/wiki/File:Indian_Rupee_symbol.svghttp://en.wikipedia.org/wiki/File:IndusIndBankLogo.JPGhttp://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Private_Bankhttp://en.wikipedia.org/wiki/BFSIhttp://en.wikipedia.org/wiki/Mumbaihttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Crorehttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Hinduja_Grouphttp://www.indusind.com/ -
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INTRODUCTION
The INDUSIND was amongst the first to receive an 'in
principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector
as part of the RBI liberalization of the Indian Banking Industry in 1994. The bank was
incorporated in August1994 in the name of 'INDUSIND Bank Limited', with its registered
office in Mumbai, India. INDUSIND Bank commenced operations as a Scheduled
Commercial Bank in January 1995.INDUSIND is India's premier housing finance company
and enjoys an impeccable track record in India as well as in international markets. Since its
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inception in 1977, the Corporation has maintained a consistent and healthy growth in its
operations to remain the market leader in mortgages. Its outstanding loan portfolio covers well
over a million dwelling units. INDUSIND has developed significant expertise in retai
mortgage loans to different market segments and also has a large corporate client base for itshousing related credit facilities. With its experience in the financial markets, a strong market
reputation, large shareholder base and unique consumer franchise, INDUSIND was ideally
positioned to promote a bank in the Indian environment .INDUSIND Bank began operations
in 1995 with a simple mission: to be a World Class Indian Bank. We realized that only a
single minded focus on product quality and service excellence would help us get there. Today,
we are proud to say that we are well on our way towards that goal. INDUSIND Bank Limited
(the Bank) is an India-based banking company engaged in providing a range of banking and
financial services, including commercial banking and treasury operations. The Bank has a
network of 1412 branches and 3295 automated teller machines (ATMs) in 528cities and total
employees are 52687.
Branch and ATM
Within a few years of its foundation, IndusInd Bank started climbing the
ladder of success and became one of the fastest-growing banks in the Indian banking sector. By
2006, it had expanded its branch network, from 61 in 2004, to 137. A part from setting up 150
ATM centers of its own, the bank also concluded multilateral arrangement with other banks, takingthe total number of authorized ATM outlets to 15,000. All the branches as well as ATMs of
IndusInd Bank are connected to its central database, via a satellite that operates on the latest version
of IBMs AS400-720 hardware & Midas Kapiti (now Misys) software. The Bank has a network of
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1412 branches and 3295 automated teller machines (ATMs) in 528cities and total employees are
52687in 2011.
Product and services
Indusind Bank provides multi-channel facilities
which comprise of ATMs, Net Banking, Mobile Banking, Phone Banking, Multi-city Banking and
International Debit Cards. It is also credited for being one of the first banks to become a part of
RBIs Real Time Gross Settlement (RTGS) system. Enlisting the help of KPMG, IndusInd Bankhas adopted an enterprise-wide risk management system, including global best practices in the area
of Risk Management. The other products and services offered by the bank include:
Personal Banking
Accounts
Deposits
Loans
Cards - Debit Card, Credit Card, Gold Debit Card, Indus Money
Indus Protect
Wealth Management Services
Portfolio Management
Investments Insurance
Corporate Banking
Fund Based Facilities
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Non Fund Based Facilities
Value Added Facilities
Supply Chain Management
International Banking
Correspondent Banking
SWIFT
Rupee Drawing Arrangement R
Advisory Services A
Facilities to Exporters Trade Finance
RFC Account for Residents R
Gold Banking
Remittance Services
Others
Investment Banking
Treasury NRI Services
Online Banking
RTGS/ NEFT
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HISTORY OF INDUSIND BANK
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INDUSIND BANK LTD was incorporated in August
1994 in the name of 'INDUSIND Bank Limited', with its registered office in Mumbai, India
INDUSIND Bank commenced operations as a Scheduled Commercial Bank in January 1995. If
ever there was a man with a mission it was Hasmukhbhai Parekh, Founder and Chairman-Emeritus
of INDUSIND Group.
INDUSIND BANK LTD was amongst the first to set up a bank in the priv ate sec tor
The bank was incorpora ted on 30 th Augus t 1994 in the name of INDUSIND
Bank Limited, with its registered office in Mumbai. It commenced operations as a Scheduled
Commercial Bank on 16th January 1995. The bank has grown consistently and is now amongst
the leading players in the industry
.
INDUSIND is India's premier housing finance company and enjoys an impeccable track
record i n I n d i a a s w e l l a s i n i n t e r n a t i o n a l m a r k e t s . S i n c e i t s i n c e p t i o n
i n 1 9 7 7 , t h e C o r p o r a t i o n has maintained a consis tent and healthy growth in it s
operations to remain the market leader in mortgages. Its outstanding loan portfolio covers well
over a million dwelling units. INDUSIND has developed significant expertise in retail
mortgage loans to different market segments and also has a large corporate client basefor its housing related credit facilities. With its experience in the financial markets, a
strong market reputation, large shareholder base and unique consumer franchise
INDUSIND was ideally positioned to promote a bank in the Indian environment in a milestone
transaction in the Indian banking industry; Times Bank was merged with INDUSIND Bank Ltd.,
effective February 26, 2000.
BUSINESS OBJECTIVES
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INDUSIND Bank's mission is to be a World-Class Indian Bank. The objective is to build sound
customer franchises across distinct businesses so as to be the preferred provider of banking services
for target retail and wholesale customer segments, and to achieve healthy growth in profitability,
consistent with the bank's risk appetite. The bank is committed to maintain the highest level ofethical standards, professional integrity, corporate governance and regulatory compliance. Indusind
Bank's business philosophy is based on four core values - Operational Excellence, Customer Focus,
Product Leadership and People
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Capital Structure (IndusInd Bank)
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Period Instrument Authorized
Capital
Issued
Capital
- paid upFrom To (Rs. cr) (Rs. cr) Shares (nos) Face
Value
Capital
2010 2011 Equity
Share
500 465.77 465773835 10 465.77
2009 2010 Equity
Share
500 410.45 410454640 10 410.45
2008 2009 Equity
Share
500 355 355000000 10 355
2007 2008 Equity
Share
400 319.81 319807936 10 319.81
2006 2007 Equity
Share
400 319.81 319807936 10 319.81
2005 2006 Equity
Share
400 290.32 290317636 10 290.32
2004 2005 Equity
Share
300 290.32 290317636 10 290.32
2003 2004 Equity
Share
300 290.7 220226983 10 220.23
2002 2003 Equity
Share
250 220.23 120226983 10 120.23
2001 2002 Equity
Share
250 160 160000000 10 160
2000 2001 Equity
Share
250 160 160000000 10 160
1999 2000 Equity
Share
250 160 160000000 10 160
1998 1999 Equity
Share
250 160 160000000 10 160
1997 1998 Equity
Share
250 160 160000000 10 160
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1995 1997 Equity
Share
250 120 120000000 10 120
1994 1995 Equity
Share
250 120 100000000 10 100
ORGANIZATION AND MANAGEMENT
The Indusind bank is a professionally managed organization. It has a board of directors consisting o
eminent persons who represent various fields including finance, taxation, construction and urban
policy & development. The board primarily focuses on strategy formulation, policy and control
designed to deliver increasing value to shareholders.
ORGANIZATIONAL GOALS
Main mission of the Indusind bank are to:-
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Develop close relationships with individual households,
Maintain its position as the premier housing finance institution in the country,
Transform ideas into viable and creative solutions,
Provide consistently high returns to shareholders, and
Grow through diversification by leveraging off the existing client base
World Class Ind ian Bank
Benchmarking against international standards
To build sound customer franchises across distinct businesses
Best practices in terms of product offerings, technology, service levels, risk management and
audit & compliance
VISION STATEMENT OF INDUSIND BANK
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T h e I N DU S IN D B a nk i s c o mm i t t ed t o m a in t a i n t h e h i g h es t l e v e l o f
e t h i c a l s t a n d a r d s , professional integri ty and regulatory compliance. INDUSIND
Banks business phi losophy is based on four core values such as:-
1. Operational excellence.2. Customer Focus.
3. Product leadership.
4 . P e o p l e .
The objective of the INDUSIND Bank is to provide its target market customers a full
range of financial products and banking services, giving the customer a one-step
window for all his/her requirements. The INDUSIND Bank plus and the investment
advisory services programs have been des igned keep ing i n mind needs o f
cu st om er s wh o se ek s di st in ct fi na nc ia l so lu ti on s, information and advice on various
investment avenues.
BUSINESS STRATEGY
o Increasing market share in Indias expanding banking
o Delivering high quality customer service
o Maintaining current high standards for asset quality through disciplined
credit risk management
o Deve l op i n no v at i ve p r od u ct s an d se rv i ce s t h at a t tr a ct t a rg e ted
customers and address inefficiencies in the Indian financial sector.
BUSINESS
Indusind Bank has three key business segments: wholesale banking services, treasury and retail
banking services. Its product range spans savings, fixed deposits and current and demat accounts;
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innovative services like phone banking, intercity / inter-branch banking, net banking, mobile bankin
and various types of loans.
Business segment: Indusind bank offers a new range of commercial and transactional services
and products treasury to the wholesaler and retail customer. The bank has three key business
segments:
Wholesale Banking Services:
The Bank's target market ranges from large, blue-chip manufacturing companies in the
Indian corporate to small & mid-sized corporate and agri-based businesses. For these
customers, the Bank provides a wide range of commercial and transactional banking services
including working capital f inance, t rade services, t ransactional services, cash
management, etc. The bank is also a leading provider of structured solutions, which combine
cash management services with vendor and di st ri bu to r fi na nc e fo r f ac il it at in g su per io r
su pp ly ch ai n ma na ge me nt fo r it s co rp or at e customers. Based on its superior product
delivery / service levels and strong customer orientation, the Bank has made significantinroads into the banking consortia of a number of leading Indian corporate including
multinationals, companies from the domestic business houses and prime public sector
companies . It is recognized as a leading provider of cash management and
t ransac t i ona l bank ing so lu t i ons t o co rpo ra t e cus tomers , mu tua l funds , s t ock
exchange members and banks.
Retail Banking Services:
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The objective of the Retail Bank is to provide its target market customers a full range of financial
products and Banking services, giving the customer a one-stop window for al l his/her
banking requ i rements . The product s a re backed by world-cla ss s erv ice and
del ivered to the customers through the growing branch network, as well as through alternativedelivery channels like ATMs, Phone Banking, Net Banking and Mobile Banking. The INDUSIND
Bank Preferred program for high net worth individuals, the INDUSIND Bank Plus and the
Investment Advisory Services programs have been designed keeping in mind needs of customers
who seek distinct financial solutions, information and advice on various i nv es tm en t
a v e n u e s . T h e B a n k a l s o h a s a w i d e a r r a y o f r e t a i l l o a n p r o d u c t s i n c l u d i n g
Au to Loans, Loans against marketable securities, Personal Loans and Loans for Two-
wheelers. It is also a leading provider of Depository Participant (DP) services for retai
customers , providing customers the facility to hold their investments in electronic form
INDUSIND Bank was the first bank in India to launch an International Debit Card in
association with VISA (VISA Electron) and issues the Master card Maestro debit card
as well . The Bank launched its credit card business in late 2001. By September 30, 2005, the bank
had a total card base (debit and credit cards) of 5.2 million cards. The Bank is also one
of the leading players in the "merchant acquiring" business with over 50,000 Point-of-sale (POS)terminals for debit / credit cards acceptance at merchant establishments.
Treasury:
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Wi th in t hi s b us in es s, t he b an k h as t hr ee m ai n p ro du ct a re as - F or ei gn
Exchange and Derivatives, Local Currency Money Market & Debt Securities, and Equities
With the liberalization of the financial markets in India, corporate need more sophisticated risk
m an a ge me n t i nf or ma ti on , a dv ic e a nd p ro du ct s tr uc tu r es . T he se a nd f in ep r ic ing on var ious treasury products are provided through the bank's Treasury team.
To comply with statutory reserve requirements, the bank is required to hold 25% of its deposits
in government securities. The Treasury business is responsible for managing the returns and market
risk on this investment portfolio.
Product of Indusind bank
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ACCOUNT & DEPOSITS SERVICES
Banking should be effortless. With INDUSIND Bank, the efforts are
rewarding. No matter what a customer's need and occupational status, we
have a range of solutions that are second to none. Whether you're
employed in a company and need a simple Savings account or run
your own business and require a robust banking partner, INDUSIND Bank
not only has the perfect solution for you, but also can recommend products
that can augment your planning for the future. It includes these services: -
1. Saving accounts.
2. Current accounts.
3. Fix deposits.
4. Demate account.
5. Safe deposits lockers.
Savings Accounts
These accounts are primarily meant to inculcate a sense of saving
for the future, accumulating funds over a period of time. Whatever
persons occupation, bank have confident that person will find the perfect
banking solution. There some saving accounts like:
Regular saving Account: An easy-to-operate savings account that allows you
to issue cheque, draw Demand Drafts and withdraw cash. Check up on your
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balances from the comfort of your home or office through Net Banking,
Phone Banking and Mobile Banking. If you need money urgently then
you can take money from the ATM machine. There are 1977 ATM centers
across the country.
Saving plus Account
Introducing the best banking option for you with INDUSIND Bank Savings plus Account. Now
You can get access to some of the finest banking facilities with INDUSIND Bank's Savings plus
Account. All you have to do is maintain an Average Quarterly Balance of Rs. 10,000/-.
Saving Max Account
Welcome to a world of convenience. Presenting Savings Max account, loaded withmaximum benefi ts to make your banking experience a pleasure. By maintaining
an average quar te r ly b a l a nc e o f j u s t R s .2 5 00 0 / - y o u g e t a h o s t o f
p r e m i u m s e r v i c e s f r o m I N D U S I N D B a n k absolutely free.
Senior Citizen Account
INDUSIND Bank appreciates your needs and endeavors, which is why, they present an account
especially dedicated to customer, which like a dutiful child will help you fulfill your needs in the
best manner possible.
No frills Account
In an effort to make banking simpler and more accessible for customers, bank has introduced the
'No Frills' Savings Account, which offers customer all the basic banking facilities. Customer can
even avail of services like Net Banking, Mobile banking free of cost. In this customer
can put Zero Initial Pay-in and a Zero Balance account.
Institutional saving accounts
http://www.hdfcbank.com/personal/access/netbanking/netbanking.htmhttp://www.hdfcbank.com/personal/access/netbanking/netbanking.htmhttp://www.hdfcbank.com/personal/access/phonebanking/phonebanking.htmhttp://www.hdfcbank.com/applications/misc/mobilebanking.asphttp://www.hdfcbank.com/personal/access/netbanking/netbanking.htmhttp://www.hdfcbank.com/personal/access/netbanking/netbanking.htmhttp://www.hdfcbank.com/personal/access/phonebanking/phonebanking.htmhttp://www.hdfcbank.com/applications/misc/mobilebanking.asp -
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A specially designed account that offers twin benefits of a savings as well as a current account.
Customers funds continue to earn you interest while he enjoys hassle-free banking & a
host of other features. All this and more in a Zero Balance account.
Salary AccountsIn this account customer can get salary from where he/she doing such job and
organization or company at where the customer of the bank in doing job deposit their
salary in to the salary account a person can get salary.
There are various kinds of saving accounts in the INDUSIND Bank like: -
Pay roll account.
Classic salary account.
Regular salary account.
Premium salary account.
Defense salary account.
No frills salary account.
Reimbursement salary account.
Kids advantage account
Start saving for your child today and secure his/her future a sentence tells by the
INDUSIND bank. Open a Savings Account and transfer money every month into customers Kids
Advantage Account and watch the savings grow as customers child grows. The accumulated
savings in the Kids Advantage Account can over the years help in meeting customer child's needs.
Main features and benefits of this account are as follow:
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Current accounts
INDUSIND Bank Current Account gives the power of inter-city banking with a singleaccount and access to more than cities. From special cheque that get treated at par with local ones
in any city where branch, faster collection of outstation cheques (payable at branch
locations), free account to account funds transfer between Indusind Bank accounts to Free inter-
city clearing of up to 100 lakhs per month, banks priority services have become the
benchmark for banking efficiency. Now, with an Indusind Bank Current Account, experience
the freedom of multi-city banking. Person can have the power of multi-location access to his
account from any of our 761 branches in 327 cities. Not only that, he can do most of his
banking transactions from the comfor t of his office or home without stepping out.
There are various kinds of current account in this bank like: -
Plus current account
Indusind Bank plus Current Account gives the power of inter-city banking with a
s ingle account and access to more than cit ies. Plus Current Account requires
maintaining an average quarterly balance of Rs. 100,000.
Trade current account
In today's changing business requirements, you need to transfer funds across cities, and time is of
the essence. Indusind Bank Trade Current Account gives power of inter-city banking with a single
account. From specia l ch eque that get t reated at p ar w i th l ocal ones in a ny c i ty
wh er e ba nk ha ve a branch, to free account to account funds transfer between Indusind
Bank accounts , to f ree in te r -c i ty c lear ing of up to 50 l akhs per month , banks
p r io r i ty se rv i ces have become the benchmark for banking ef f i c iency . Trade
Cu rr en t Ac co un t re qu ir es ma in ta in in g an av er ag e quarterly balance of Rs. 40,000.
Premium current account
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Business needs a partner who can manage finances while concentrate on growing business. Form
this account customer can avail benefits of inter-city banking account that requires an
average quarterly balance of only Rs. 25,000, offers Payable-At-Par cheque book facility & FREE
inter-city clearing transactions across our network up to Rs.25 Laces per month. A Current Accountwith the benefits of accessing account from a large network of branches, and through direct access
channels - the phone, mobile, Internet and through the ATM.
Regular current account
A Current account is ideal for carrying out day-to-day business transactions. With the
Indusind Bank Regular Current Account, customer can access account anytime, any
where, p a y u s in g p a ya b le a t p a r c h eq u es o r d e po s it c h eq u e a t a n y I n du s in d
bank branch. I t a lso facilitates free NEFT transactions & free RTGS collections for faster
collections in account. Regular Current Account requires to maintain an average quarterly balance
of only Rs. 10,000.With a vas t netw ork of bra nche s in ci t ies al l over the coun try
and access to a multitude of ATM's, customer can keep track of all transactions anytime.
Reimbursement Current Account
No more paperwork, no more receipts to keep track of - a hassle-free account that allows deposit
the reimbursements receive from company/organization on a monthly basis. To open this account a
person has to follow these processes:
P r oc u re a n A c co u nt O p en i ng D o cu m en t ( A OD ) f r o m I N D U S IN D B a nk . ( I f
person has jus t joined, first request to company to open up a Salary Account for particular
person).Ment ion Salary Account number and Debi t Card number on the AOD so that
Debit card can be linked to both, Salary Account as well as new Reimbursement Account
Request company to directly credit cash payments to the Reimbursement Account.
RFC Domestic Account
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Full name of this account is Resident foreign currency account.
Have you accumulated foreign currency from travelling abroad frequently? Received gifts from
relatives in foreign currency? Or earned it by any other means as approved by the Reserve Bank of
India?
I f s o , o p e n R e s i d e n t F o r e i g n C u r r e n c y D o m e s t i c A c c o u n t a n d m a n a g e
f o r e i g n c u r r e n c y efficiently. Person can choose to set up your account either in US Dollar
Great Britain Pound or Euro.
To open this accounts a person as to follow this process: -
Choose the currency in which person wish to operate. Open account with an initial amount as perthe following-US Dollar = 250 Great Britain Pound = 200 Euro = 250 and maintain an Average
Quarterly Balance of the same amount.
Flexi current account
Tired of static transaction limits during peak seasons? INDUSIND Bank Flexi Current Account isthe answer to changing banking needs during peak seasons. With INDUSIND Bank Flexi
Current Account Cash Deposit and Anywhere Transaction limits are a multiple of the
balance you maintain in Current Account. So, during peak seasons, customer get the benefit of
higher transaction limits due to the higher average balances maintained in ac co un t
Wha t s more , du r ing l ean s easons , pe r son need no t wor ry abou t ma in t a in ing
huge Balances to enjoy high transaction limits, which person anyway
may not need. Flexi Current Account requires maintaining a minimum
Average Monthly Balance (AMB) of just Rs. 75,000.
Apex current account
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The top position is always the desirable position. With the Apex current
account, take business to a new high. On maintaining an average
quarterly balance of Rs. 10 lakhs, this account makes sure person
make the most of every business opportunities coming his wayUnlimited, free, anywhere Banking experience at the APEX is reserved for
person who joints this.
Max current account
Maximum benefits and minimum hassles for customer with Max Current
Account with a Rs. 5lakhs average quarter ly balance requirement
bank present to world of pr iv i leges that helps business expand
and gro w. Featu res l ike maximum free tr an sa ction l imits
including other beneficial features on this current account truly enhances
business potential to the Maximum.
Fix deposits service
Long-term investments form the chunk of everybody's future plans. An alternative to
simply applying for loans, fixed deposits allow to borrow from own funds for a limited
period, thus fulfilling needs as well as keeping savings secure. People can invest his/her money
into either in security market or gold or mutual fund or into a fix deposits. People always go to
that way where he/she can get more benefits and minimum risks. So, for this purpose he
has a better chance to deposits money in to the fix deposit. I f people believe in long- term
investments and wish to earn higher interests on his/her savings, n o w i s t h e t i m e t o
i n v e s t m o ne y i n I n d u s i n d b a n k F i x e d D e po s i t . G e t u p t o 9 . 5 0 % o n
Indusind Bank Fixed Deposit with an additional 0.50% for Senior Citizens. What's more NO
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Penalty if withdraw part of the FD in times of need. Flexibility, Security and High Returns all
bundled into one offering.
Regular fix deposit
As per the rules and regulation of the bank a person can deposit their money in to a fix deposit inthe
bank and can get the benefits of these facilities.
Five year tax saving fix deposit
In 2006, it was announced for the first time that Bank fixed deposits booked by an
Individual/HUF for 5 years & up to Rs. 1,00,000/- will be allowed exemption under Sec 80C of the
Income Tax Act,1961 subject to necessary declarations taken from the Customer..
Supper saver facility
Customer can enjoy a high rate of interest along with the l iquidity of a Savings
Account by opting for a Super Saver Facility on his or her savings account. Avail of an overdraft
facility of up to 75% of the value of his or herFixed Deposit.
Sweep-in facility
Do you wish to avoid taking overdrafts, and still take advantage of yourFixed Deposits?
Then w h at y ou n e ed i s a S w e ep - In F a ci l it y o n s a vi n gs a c co u nt . L i nk F i xe d
De po si t to Savings orCurrent Account and use it to fall back on in case of emergencies. A
deficit in Savings or Current Ac cou nt is tak en ca re of by us ing up an ex act val ue
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from Fixed Deposit . Since deposits are broken down in units of Re 1/-, customer
will lose interest only for the actual amount that has been withdrawn.
Demat account service
Nowadays share market is becoming is the main occupation of the person. So to avoid
faulty processes demat account is really most important for the share market and for the safety of
shares it is most important. INDUSIND BANK is one of the leading Depository Participant (DP) in
the country with over 8Lac demat accounts. INDUSIND Bank Demat services offers a secure and
convenient way to keep track of securities and investments, over a period of time, without
the hassle of handling physical documents that get mutilated or lost in transit. INDUSIND
BANK is Depository participant both with -National Securities Depositories Limited(NSDL) andCentral Depository Services Limited (CDSL).
Cards Credit cards
Debit cards
Prepaid cards
Loans provided:In todays competitive world every thing happens only with the help of money or through the
money every person need money. But some time a person has not cash on hand at that
time he needs lone either from any friend or from any financial institute. Lone dose not
mean that only lower class person needs it but also upper class person it is needed. A s p e r t h e
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r e q u i r e m e n t o f t h e e v e r y p e r s o n t h e r e a r e m u c h t y p e o f l o a n s a r e t h e r e
i n t h e Indusind bank.
1. Personal loan
A person has so many dreams but some time due to scarcity of money a dream cant be satisfy. So,
here one solution for that person this is personal loan. From this he/she can fulfill their needs or
requirement. It can be any thing either a dream of vacation or son/daughters admission
to college or any wedding, so personal loan can be helpful in this entire requirement. As person
ordered in the hotel for tea or coffee and it is immediately came fast, same over here any person
want to get a personal loan with the nominal documents he can get the loan.
2. Home loan
Indusind Bank brings Indusind home loans to doorstep. With over 30 years of experience, a
d e d i c a t e d t e a m o f e x p e r t s a n d a c o m p l e t e p a c k a g e t o m e e t a l l h o u s i n g
f i n a n c e n e e d s , Indusind Home Loans, help people realize dream.
3. Vehicles loan
Nowadays the life is being so fas t, time value is becoming more important so to reachat the destination of any business related occasion or for a boy to reach college or any where at the
fix time there are so many requirement of vehicles. But every people have no capacity
to purchase vehicles with cash so for that here in the INDUSIND bank vehicles loan is
available. There are many types of vehicles loan.
Types of vehicles loan:
Two wheeler loans.
New car loan.
Used car loan.
Tractor loan (for agree culture business).
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Commercial vehicle loan.
So, as per the requirement of the person there are these types of loans are available this are at the
ch ip r a t e and Hasse l f r ee f rom more documen ta t i on and o the r p rocedu re . And
c om me r ci a l b us in es sm an c an g et t he b en ef it s o f t he c om me rc i al v eh ic le s
loan s. Thus as per the nee d of different people there are vehicle loans available
And also terms and condi tion are diffe rent as per the requirement.
4. Express loan plus
Bank offer Express Loans Plus at person Doorstep to help fulfill all his/her needs. The procedure is
simple, documentation is minimal and approval is quick. It is helpful to person in repairing of
house, School admission or also in the family holiday.
5. Gold loan
With INDUSIND Bank's Gold Loan, person can get an instant loan against gold
jewel le ry and ornaments. The procedure is simple, documentation is minimal and approval is
quick. A person can get 70% loan on the value of the gold jewellery and ornaments
There is also availabi lity of the overdraft on the gold jewellery. With this a customer can get
free additional services like free personalized cheque book, free international debit card,
and free net banking phone banking services.
6. Educational loan
Nowadays important of educat ion becoming very high . As it importan t becoming high
it is becoming costly. So in the higher education some time people can not effort a high
pr ice at a same time. So, there is education loan is also available for the student. A per son can
ge t l oan up t o 10 l akhs t o s t udy i n Ind i a and 20 l akhs i f he wan t s t o s t udy i n
abroad. Loan available up to tenure of 7 years including moratorium period. Loans disbursed
directly to the educational institution. It is released as per fee schedules of institutes
Exclusive Telegraphic Transfer facility available for courses abroad. Loans available for short
duration/ job oriented courses also.
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7. Loan against security
With INDUSIND Bank's Loan against Securities, person can get an overdraft against
securities like Equity Shares,
Mutual Fund Units (Equity, Debt, FMPs),
Gold Exchange Traded Fund (ETF),
NABARD's Bhavishya Ni rman Bonds,
Policies issued by LIC & Select Private I n s u r a n c e C o m p a n i e s ,
N S C , K V P , U T I B o n d s ( A R S & U S 6 4 B o n d s ) a n d G o l d D e p o s i t
Certificates, while still retaining ownership. And the best part is that he can continue to enjoy
all his shareholder benefits such as rights, dividends and bonuses Loan available to
NRIs against Shares, Mutual Funds (equity, Debt, FMPs), US64 Bonds, Insurance Policies
NSC, and KVP.
8. Loan against property
INDUSIND Bank brings Loan against Property (LAP). Person can now take a loan
against residential or commercial property, to expand his business, plan a dream
wedding, and fund his child's education and much more. He can depend on bank to
meet his entire business requirement seven to purchase a new shop or office forbus iness . Loan to purchase Commerc ia l Proper ty (LCP) is a special ly designed
product to he lp person expand his business wi thout reducing the capital from his business
These are loans services providing by INDUSIND bank which are very hassle free and really
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benefits for most of customer and most of customer are satisfied by the loan services providing by
the bank.
CARD SERVICES
In todays competitive and fast time card services providing by the banks are really
very important to every person and every business needs or to take meal in to the hotel or to
purchase jewellery from the jewellery shops cards are playing good role in the banking sectors
Bank ranges of Cards help to meet financial objectives. So whether persons are looking
to add to his buying power, conducting cashless shopping, or budgeting his expenditure, he will
find a card that suits him.
Credit cards
A person wants many things like, a trip to Bali, a diamond ring for wife's dreams. Some dreams
can't wait. If there's something person has always wanted. If a person wanted fulfill his wants he
Can get benefits from the INDUSIND banks credit cards facilities. Different types of credit
Classic cards
Silver Credit Card.
Value plus Credit Card.
Health Plus Credit Card.
Premium Cards:
Gold Credit Card
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Titanium Credit Card
Woman's Gold Card
Platinum Plus Credit Card
Visa Signature Credit Card
World Master Card
Commercial Cards Corporate Credit Card
Debit card
IndusInd Bank brings to you a suite of premium and utility debit cards with best in class
features and benefits which make banking and spending a pleasure. Whats more, you get
rewards and redemption options like never before!
International Gold VISA Debit Card
Indusind Bank is pleased to bring you its value added International
Gold VISA Debit Card. This card is designed to exceed your expectations at any of the VISA
ATMs or Point-Of-Sale terminals, in any part of the world.
Features & Benefits
Easy Access
o Access any of the 600+ Indusind Bank ATMs across India for cash withdrawals, cash/
cheque deposits, visa credit card bill payment facility, balance enquiry, mobile top-up
and other miscellaneous requests
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o Withdraw cash at any of the 60,000 VISA / PLUS ATMs in India and over a million
ATMs across the world, through bilateral arrangements with our network partners, VISA
& NFS
o Use your card for shopping at over 4,00,000 merchant locations in India and over 26
million merchant locations across the world
No Need to Carry Cash Anymore
o Use your card for online shopping, e-payments and bill payments
o Credit Card Bill Payment (VISA Cards) over ATM and Internet
o Cash-less shopping with VISA Debit Card
o Mobile Top-ups at ATMs
o Enjoy Fuel surcharge waiver up to Rs. 125/- per month on fuel bills. T&C Apply.
Indus Money
A unique loyalty program for our customers, which rewards you for all types of spends on your
Savings Account, be it Shopping or e-Shopping, Bill Payments or Mobile Top-ups, Cash
withdrawals, or even Investments through SIPs. Whats more, get Auto Cash back directly into
your Account! Life never looked so good
Offers
Enjoy exciting offers on your Indusind International Gold VISA Debit Card. From apparels to
electronics, dining to travel & holiday, jewellery to wellness, we have tried to cover the entire
gamut of your lifestyle needs. So go ahead and enjoy the shopping!
Complimentary Card Insurance
o Lost Card Liability to the tune of Rs. 1,00,000/-
o Purchase protection to the tune of Rs. 50,000/-
o Loss of Baggage liability to the tune of Rs. 50,000/-
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Fees & Charges
Savings Account Product Type Annual Fees
Indus Privilege Plus & Maxima Accounts Free for Life
Indus Privilege, Indus Comfort Premium & NR Premium Rs.99/-
Indus Classic, NR Regular & Indus Comfort Rs.199/-
International Classic VISA Debit Card
The Indusind Bank International Classic VISA Debit Card ensures your convenience, whether you
are shopping, eating out, travelling or whatever. Add to it our wide array of reward and redemption
options and you have an unbeatable combination
Features & BenefitsEasy Access
o Access any of the 600+ Indusind Bank ATMs across India for cash withdrawals, cash/
cheque deposits, visa credit card bill payment, balance enquiry, mobile top-up and
other miscellaneous requests
o Withdraw cash at any of the 60,000 VISA / PLUS ATMs in India and over a million
ATMs across the world, through bilateral arrangements with our network partners
VISA & NFS
o Use your card for shopping at over 4,00,000 merchant locations in India and over 26
million merchant locations across the world
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No Need to Carry Cash Anymore
o Use your card for online shopping, e-payments and bill payments
o Credit Card Bill Payment (VISA Cards) over ATM and Internet
o Cash-less shopping with VISA Debit Card
o Mobile Top-ups at ATMs
Indus Money
A unique loyalty program for our customers, which rewards you for all purchases atmerchant outlets, Online Shopping and e-Payments using your Indusind International Classic
VISA Debit Card. Choose from our Rewards Redemption Catalogue to get free gifts ranging
from Fashion & Accessories, Electronics and Household Items to gifts your children would
love to get, or choose to get cash back into your account. T&C Apply
Offers
Enjoy exciting offers on your Indusind International Classic VISA Debit Card. From
apparels to electronics, dining to travel & holiday, jewellery to wellness, we have tried to
cover the entire gamut of your lifestyle needs. So go ahead and enjoy the shopping!
Complimentary Card Insurance
Lost Card Liability to the tune of Rs. 25,000/-
Daily Transaction Limits
The daily limits per card are as follows:
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For ATMs: Rs 25000 for shopping and purchase (online/ at merchant establishments); RS 50000 for visa
credit card bill payment: 49999 per day.
Fees & ChargesSavings Account Product Type Annual Fees
Indus Classic & Indus Comfort Rs. 99/-
Indus Privilege & Indus Comfort Premium Free for Life
NR Regular & NR Premium Free for Life
Maximum Platinum VISA Debit Card
For exclusive people like you, magnificence comes as a natural choice. To match up to your style,
persona and lifestyle, IndusInd Bank presents you a platinum chance to enjoy a world of exclusive
privileges and luxuries with the Maximum Platinum VISA Debit Card.
Features & Benefits
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Maximum benefits for Maximum joy
Rejoice while you spend with your Maximum Platinum VISA Debit Card that enables
you to explore more and more shopping options. With exciting offers and exclusive
privileges every now and then, you can enjoy a whole new world of Maximum
privileges and benefits.
o Secure Online Shopping
Sign up for Verified by VISA and enjoy safe & Secure Online Shopping andBill
payments with your Maximum Platinum VISA Debit Card
Maximum Rewards
o With the Maximum Platinum VISA Debit Card you get rewarded for all your
purchases at Merchant Outlets, Online Shopping and e-Payments like never
before! Refer table below for the accelerated rewards:
Your Monthly Spends Points per Rs.100/-
Up to Rs.5,000/- 1
Between Rs.5,001/- to Rs.10,000/- 2
Between Rs.10,001/- to Rs.20,000/- 3
Between Rs.20,001/- to Rs.40,000/- 4
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Above Rs.40,001/- 5
o Enjoy multiple options for Rewards Redemption suiting your lifestyle. Choose
to get Auto Cash back into your account or redeem your points against an
exclusive redemption catalogue.
Redemption
OptionDescription
Exclusive Product
Catalogue
We have designed an exclusive redemption catalogue for you
Redeem your points for any product of your choice from a
array of branded products.
Monthly Cash-
Back
Redeem your points for Cash-Back. Each point will b
redeemed at a value of 50 paisa.
Jet Privilege Miles Convert your points to JP Miles. Get 1 JP Mile for every Rewards Points.
o You also get fuel surcharge waiver up to Rs. 250/- per month, on your fue
bills. T&C apply
o Enjoy exciting offers on your Maximum Platinum VISA Debit Card. From
apparels to electronics, dining to travel & holiday, jewellery to wellness, we
have tried to cover the entire gamut of your lifestyle needs. So go ahead and
enjoy the shopping!
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Maximum Convenience
Your Maximum Platinum VISA Debit Card allows you Maximum Convenience:
o Access any of the 600+ IndusInd Bank ATMs across India for cash
withdrawals, cash/ cheque deposits, visa credit card bill payment, balance
enquiry, mobile top-up and other miscellaneous requests
o Withdraw cash at any of the 60,000 VISA / PLUS ATMs in India and over a million
ATMs across the world, through bilateral arrangements with our network partners
VISA & NFS Use your card for shopping at over 4,00,000 merchant locations in India
and over 26 million merchant locations across the world
Fees & ChargesWhile the Platinum Debit Card comes to you with a host of benefits and offers, we
have priced the same very nominally. The price that you pay for the card will be of
no match to the benefits that you can extract from the card, making it Maximum
Platinum!
Savings Account Product Type Annual Fees
Indus Privilege Plus & Maxima Accounts Rs.99/-
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Indus Privilege, Indus Comfort Premium & NR Premium Rs.499/-
Indus Classic, NR Regular & Indus Comfort Rs.899/-
InvestmentsIndusInd Bank offers you personalized investment options to help achieve your financial
objectives. Solutions are tailor-made to suit each individual's requirements. We offer a host
of financial instruments that includes Fixed Deposits, Mutual Funds, Bonds and Insurance
products.
Mutual fund
In a mutual fund many investors contribute to form a common pool of money. A mutual
fund uses this money that is collected from investors, to buy those assets which are
specifically permitted by its stated investment objective. For example, a growth fund will
buy mainly equity assets- ordinary shares, preference share, warrants etc. An income fund
would mainly buy debt instruments like debentures and bonds. The funds assets are owned
by the investors in the same proportion as their contributions bears to the total contributions
of all investors put together. In India, a mutual fund is constituted as a trust and the investor
subscribes to the units of the scheme launched by the fund
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. Disclosure
As per SEBI circular: SEBI/IMD/CIR No. 4/ 168230/09, following are the details of
the comparative commission earned by Indusind
Bank from various fund-houses, whose products are being distributed:
Disclosure on Commission received By IndusInd Bank for
Various Company's
Scheme Types
Upfront
Commission
Brokerage
Trail 1st Year
Onwards(annualized)
Other
Fees
(if
any)
Portfolio
Management
service
0 to 4.50% 0 to 0.75% Nil
Private
Equity Fund0 to 3.60% 0 to 0.75% Nil
Structured
Product0 to 3.00% Nil Nil
Capital Gain
Bonds0 to 0.01% Nil Nil
Debt MF 0 to 1.00% 0 to 1.00%
Equity MF 0 to 4.50% 0 to 1.75%
Liquid MF 0 to 1.00% 0 to 0.80%
MIP MF 0 to 1.85% 0 to 1.60%
# 25% of portfolio managers fees in case of profit sharing option
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Bond
GOI Savings Bonds
GOI Savings Bonds are instruments that are issued by the RBI and currently have
one option. These are among the safest instruments available for investment, and
you can be assured of getting back the full amount of your investment.
8% rate of interest per annum, which is taxable. The maturity period of the 8%
(taxable) bond is six years.
The minimum investment is Rs 1,000. One can apply in multiples of Rs 1,000
thereafter. There is no prescribed upper limit to invest in this instrument.
Capital Gain Bonds
We also distribute other bonds like National Housing Bank (NHB) and Rura
Electrical Corporation Ltd. (REC).
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E-Trading
IndusInd Bank offers its customers a unique 3-in-1 proposition for e-
trading in Indian capital markets. This proposition allows you to leverage your indusind savings &
demat account for trading purposes. We will facilitate the opening of trading account w