con8126_rosado-con8126 - case study oracle application management suite for oracle e-business suite
TRANSCRIPT
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Case Study: Oracle Application
Management Suite for Oracle E-Business Suite
Angelo RosadoSr. Principal Product Manager
Applications Technology Group, Oracle E-Business Suite DevelopmentSue GillSenior Database Administrator, Oracle ApplicationsGE CorporateOctober 29, 2015
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor StatementThe following is intended to outline our general product direction. It is inteninformation purposes only, and may not be incorporated into any contract.commitment to deliver any material, code, or functionality, and should not in making purchasing decisions. The development, release, and timing of anfunctionality described for Oracle’s products remains at the sole discretion
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Session Surveys
Help us help you!!• The OpenWorld Program Committee would like to invite you to
moment to give us your session feedback. Your feedback will himprove your conference.
• Please be sure to add your feedback for your attended sessions
the Mobile Survey or in Schedule Builder.
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |Oracle Confidential – Internal/Restricted/Highly Restricted
Total Cloud Control
Optimized,Agile, Automated ||
Expanded Cl
Manage
Scalable, Secure
Superior Enterprise-Grade
Management
Accelerated Automation for
Broader Cloud Services
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Application Management SuiteLeveraging Enterprise Manager Framework
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Application Management SuiteComponents Licensed as part of Application Management Suite
Application Management Pack
SystemMonitoring &Management
Configuration& ComplianceManagement
Change Management
PatchManagement
CustomizationManagement
Cloning
Real UseExperienc
Insight
1 2
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Application Management Suite for E-Business Suit
Effectively manage EBS 12.2
•Monitor all EBS Tech stack servicesand components
• Automated Cloning
• Instance administration to add orremove managed services
• Compare run and patch editions,
technical configurations, andpatches between instances
• Performance Management &Diagnosis: RUEI & JVM Diagnostics
• Check industry, regulatory orcompany compliance standards
Simplify online patching
•Patch recommendations forEBS applications andtechnology stack components
• Simplified process for onlinepatching and patch promotionpolicies
• Ensuring integrity of run and
patch editions
• Smooth transition to runedition after cutover process
Streamline
•Discover & Recustomization
• Validate readcustomizationstandards
• Ability to pacpromote cust
across multip
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Using Application Management Suite for EBS 12.2
Pre-Upgrade
•
Clone instances for user acceptance or functionaltesting
• Monitor pre-production test environments
• Compare technology configurations includingpatches and customizations, run & patch editions
• Discover inventory of EBS customizations
• Validate customization readiness for onlinepatching and EBS 12.2 standards
• Quickly provision instances for testing, training ordevelopment
• Diagnose performance problems
Post-Upgrade / Daily op
•
Monitoring of new tech stack (W• Patch Recommendations for EBS
Technology Stack
• Simplified, Automated online pa
• Promote patches and customizainstances
• Automated Cloning for periodic
• Scale in / Scale out managed ser
• Performance management and
• Compliance standard checks
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Business Value
• Increase Operational Efficiency
• Reduce the cost of application ownership
• Proactively manage high availability of applications
• Enforce Standardization & Compliance across the Enterprise
• Manage & Diagnose End-to-End technology stack Performance
• Effectively Manage & Track Patches & Customizations
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Product Roadmap
Additional Information
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Lift ‘n’ Shift EBS Dev/Test instances Clone On Premise Oracle E-Business Suite to Oracle Cloud
Cloud EBS InstancesOn-Premises EBS Instances
EBS Dev EBS Dev E
CustomerDatacenter
ORACLEPublic Cloud
SSH
EBS TestEBS Test EBS QA
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Current Release and Roadmap
System Administration
• Instance Management
• Discover multiple EBS using EMCLI
Monitoring
• Monitoring Concurrent Processing Service
• Mobile Web Applications (MWA) targets
• Concurrent Processing improvements
Configuration Management
• Compare Tech Stack Components and Versions
• Search and compare NLS patches
Change Management
• Multi-level & hierarchy approvals
• Customization detection & inventory
• Patch recommendations for E-Business Suite
Cloning
• Cloning automation for scale in/out managed
servers and application tier nodes
Technology Uptake
• Enterprise Manger 13c
Hybrid Cloud Management
• Seamlessly Monitor and Manage Cloud or On-
Premise E-Business Suite environments
Monitoring
• Integrate RUEI regions in EBS dashboard
• Metric improvements
Change Management
• Complete discovery of all customizations
• Approval improvements
• Compare customizations between EBS
instances
• Patch impact analysis
Cloud Applications
• IT Analytics, Log An
Management
Monitoring
• Service Level Dash
• Workflow Manage
• Metric improveme
• Mobile application
Change Management
• Patch Templates
Cloning
• Cloning integration
Release 12.1.0.4.0
June 2015
What’s Next
0-12 month planning cycle
Future
Post 12 mon
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GE's Success Story
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
“Smart Cloning is the one-stop solution that we were standardize and automate our cloning process for aof EBS applications supported by us having differenrequirements(Application only, Single node to multnode to single node, multi-node to multi-node etc).customizable and repeatable. Now we are able to dat the same time with minimal DBA involvement. It of the manual work done by our DBAs during cloninteam to focus on other critical customer requireme
– John Felix, Senior Architect- ERP Technologies
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Imagination at work
Standardizing EBS cloning & patching AMSOracle Open World - 2015• October, 2015
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Agenda
• Introduction
• Cloning objectives
• Smart Clone implementation
• Patch Manager implementation
• Wrap Up
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Introduction
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Speaker backgrounds
•Sue Gill
• GE Corporate• Global ERP & Data Services• Senior DBA - Oracle Applications
•Matthew Mullin
• GE Corporate
• Global ERP & Data Services•Senior Architect Business Solutions
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General Electric
• GE is the world's Digital Industritransforming industry with softwmachines and solutions that areresponsive and predictive.
• GE is organized around a global knowledge, the "GE Store," throbusiness shares and accesses th
markets, structure and intellect.
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GE Corporate - Global ERP & Data Services COE•Our COE provides a Best Praidentify and implement techand partners with Oracle Prteams to provide a centralizCustomer on future product
•We have created innovativeaccelerate the adoption of tin Oracle’s applications to prsustainable competitive advsuccess is our strong partne
and driving our customer’s nproducts.
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GE Corporate - Data Services COE
• Serving as the DBA andoffice”, we enable the c
to provide the highest qmeeting the broader cosimplicity, process excefocus.
• OEM 12c Release 4 Sta
• Users
• Targets Discovered
• Agents Deployed
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Applications supported - By the numbers
EBS Environments (150)
0
20
40
60
80
11.5.10 R12.1 R12.2
Production
Test
Development
EBS Patches – YTD Sept 2015
0
1000
2000
3000
11.5.10R12.1
R12.2
EBS Clones – YTD Sept 2015 (356)
0
10
20
30
40
50
60
Clones
Jan Feb
Mar Apr
May Jun
Jul Aug
Sep
EBS Modules
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Cloning objectives
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Why we need a better process
–
Accuracy and timely delivery of clones is critical for business projects fosupportability
– Meet unique clone requirements for each business within supported Dpool
– Cloning process needs to be flexible to address different requirements aReleases
– Automate cloning process from end to end
Cloning MUST be 100% repeatable process
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Accuracy
• Pre-defined execution stepsare performed in the correcthe appropriate source/targand nothing is missed.
Less Defects
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Consistent timing
• Execution steps that immedcompletion of predecessorstime.
Consistency
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Supportability
• Pre-defined execution stepscomplexity of supporting menvironments, dependencydocumentation
Supportabilit
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Flexibility
• Steps in the Standard proceEnabled, Disabled, Deleted depending on your busines
•
Flexibility
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Smart Clone implementation
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Smart Clone implementation
Design
• Resource Planning
• Instance Planning
• Analyze requiredpatches
• Access and accounts
• Cloning requirements
•
Define namingstandards for clonesteps
Build
• OEM Config
• Plug-in
• Agent
• Targets
• Credentials
• Apply requiredpatches (OEM
& EBS)• Customize Smart
Clone Procedure
• Documentation
• AMS Setup
• Training
• Reviewing logs
Test
• Test Each SmartClone phase
• Database
• Application
• Post Clone
• Review tests
• Support doc
• VerificationInstructions
• Sign off of supportprocess
• Rollout P
• Updatedocumen
• Support
• Post ImpReview
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Cloning Simplified…. OEM 12.1.0.3
- Activity time: ~55 hrs.
- Wait time: ~ 14 hrs.
- No. of hand shakes: ~ 4
- DB Clone Parallel with pre-cloneactivity
- Activity time: ~21 hours
- Wait time: ~ 6 hrs.
- No. of hand shakes: ~2- DB Clone Parallel with pre-clone activity
- Activity time: ~18 hrs.
- Wait time: ~ 1.5 hrs.
- No. of hand shakes: ~2
- Includes DB Clone 8 hrs.
Initial State
Streamlined
Process
Application
Automation Via AMS
End –to- End Automation (incl.
DB)
Coming Soon……
Application Cloning is totally Au
STEP (ex. 3 exceptions – SSO(iSup
Total saving of 49.5 hrs/ Clone Of core EBS
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Patch Manager Implementation
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Patch Manager implementation
Design
• Resource Planning
• Instance Planning
• Analyze requiredpatches
• Access and accounts
• Patching requirement
• Define namingstandards for patchsessions
Build
• OEM Config
• Plug-in
• Agent
• Targets
• Credentials
• Apply requiredpatches (OEM
& EBS)• Password changes
• Documentation
• AMS Setup
• Training
• Reviewing logs
Test
• Test Each online patching phase
• Prepare
• Apply
• Finalize
• Cutover
• Cleanup
•FS Clone
• Review tests
• Prod deployment doc
• MonitoringInstructions
• Sign off of supportprocess
• Configur
• Updatedocumen
• Support
• Post ImpReview
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Patch Manager Process ActivitiesPatch
Stage Patche
Prepare
Apply
Finalize
Cut-Over
Cleanup
FS Clone
P hi A i
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JUNE:
Total Patches via AMS = 15
AMS Patching sessions = 15
Total efforts via AMS = 10
If done manually effort= 48
Total Idle Time Savings 38 H
JULY:
Total Patches via AMS = 22
AMS Patching sessions = 14
Total efforts via AMS = 13.5
If done manually effort= 40
Total Idle Time Savings 26.5
210
240
150
240
180
150
240
210
180
150
210
240
180
150 150
5040 45 35 40 40 35 40 30 40 45 40 35 40 35
0
50
100
150
200
250
300
Normal ADOP (minutes)
AMP (Minutes)
165
6090 90
310
120150
110
270 260
120180
240 240
60 45 45 45 60 45 45 60 60 45 6075
115
45
0
50
100
150
200
250
300
350
Normal ADOP (minutes)
AMP (minutes)
Patching Automation
• No reduction in cycl
• Each patch has uniq
• Prod is still done ma
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Wrap Up
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Process Improvements
–
Reduced patch staging time by approximately 50% – Improved access to patch session runtimes and logs
– Patches can be scheduled in Patch Manager
– Reduced defects in cloning and patching process by 25%
– Reduce manual steps required to perform clones
–
Reduced idle time per clone by 75% – Multiple clones can be done simultaneously
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Next Steps• Deploy EBS required patches based business proce
Business Unit
• Continue work with Oracle Support to address outCloning issue restoring database backups
• Collaborate with Oracle Development to implemenManager shutdown interval time for Patching Cuto
• Partner with Oracle to have training available for O
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Reference Information
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Helpful Docs
• Getting Started with Oracle Application Management Pack (A
Oracle E-Business Suite, Release 12.1.0.4.0 (Doc ID 1954099.1• Cloning Oracle Applications Release 12 with Rapid Clone (Doc
406982.1)
• Cloning Oracle E-Business Suite Release 12.2 with Rapid Clone1383621.1)
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R12.1.3 Required Patches – Doc ID 1954099.1
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R12.2 Required Patches – Doc ID 1954099.1
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Thank you.
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Additional Information
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Additional Resources
Support
Resources
Enterprise
Manager
• Getting Started with Oracle Application Management Pack (AMP) for Orac
Release 12.1.0.4.0 (Doc ID 1954099.1)
• Oracle Application Management Pack for Oracle E-Business Suite Guide, R• Application Management Pack Metrics Reference Manual
• Product Information Center: (Doc ID 1542043.2)
• Support Policy Quick Reference: Oracle Application Management Pack for
(Doc ID 1603898.1)
• Enterprise Management for Applications Management
Datasheet
& White Papers
• Application Management Suite for Oracle E-Business Suite Data Sheet
• Benefits of Application Management Suite for Oracle E-Business Suite
• Effective System Management Using Oracle Application Management Suite for
https://support.oracle.com/rs?type=doc&id=1954099.1https://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttp://docs.oracle.com/cd/E24628_01/em.121/e54435.pdfhttps://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2https://support.oracle.com/epmos/faces/DocumentDisplay?id=1603898.1http://www.oracle.com/technetwork/oem/app-mgmt/index.htmlhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/twp-eff-sys-mgmt-using-ams4ebs-2616762.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/twp-eff-sys-mgmt-using-ams4ebs-2616762.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/wp-ams4ebs-benefits-2616749.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/ds-apps-mgmt-suite-ebs-166218.pdfhttp://www.oracle.com/technetwork/oem/app-mgmt/index.htmlhttps://support.oracle.com/epmos/faces/DocumentDisplay?id=1603898.1https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1542043.2http://docs.oracle.com/cd/E24628_01/em.121/e54435.pdfhttps://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttps://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttps://docs.oracle.com/cd/E24628_01/doc.121/e57981.pdfhttps://support.oracle.com/rs?type=doc&id=1954099.1
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Oracle E-Business Suite Technology Blog
Direct from EBS
Latest news
Certification ann
Primers, FAQs, t
Desupport remi
Latest upgrade r
Statements of D
Subscribe via em
blogs.oracle.co
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OAUG Oracle Enterprise Manager for Applications• Biennial Meeting of the Members
– Discuss developments and changes to the Oracle Enterprise Manager (OEM) product line with respect to madministration, and lifecycle management of the Packaged Applications including e-Business Suite, Fusion,JDEdwards lines of Oracle Applications products, and Custom Applications using Fusion Middleware. Speciconfiguration, and tuning of the Applications Management Suite (AMS) plugins, and related technology.
• Objective 1: Network with other OEM / AMS administrators
• Objective 2: Gain insight into latest updates, changes and upgrades available for OEM /
• Objective 3: Roadmap of future features and enhancement requests
• Objective 4: Apply and use OEM for monitoring applications performance
• Objective 5: em4apps.oaug.org - also on LinkedIn www.linkedin.com/groups?gid=67804
• Speaker:
– James Lui, ARAMARK
http://www.linkedin.com/groups?gid=6780481http://www.linkedin.com/groups?gid=6780481
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Comprehensive TrainingPrepare implementation and
technical professionals to effectivelyperform the tasks relevant to their job with on demand training
• Latest News Updates
• Strategy and Roadmap
• EBS and Oracle Cloud
• Operational Efficiency
• Financials
• Projects and Procurement
• Logistics & Order Management
• Manufacturing
• Asset Lifecycle and Service
• Human Capital Management
Oracle E-Business Learning Subscription Learning Simplified
24/7 AcceAll-digital tra
videos, prodand practice
Expert DeCreated andexperts
ContinuouRegular upda
enhancemen
Flexible anTo meet you
http://education.oracle.com/streams/ebusinesssuite
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Classroom Training
Learning Subscription
Live Virtual Class
Training On Demand
Keep Learning with Oracle Univers
education.oracle.com
Clou
Tech
Appl
Indu
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Safe Harbor Statement
The preceding is intended to outline our general product direction. It is inteinformation purposes only, and may not be incorporated into any contract.commitment to deliver any material, code, or functionality, and should not in making purchasing decisions. The development, release, and timing of anfunctionality described for Oracle’s products remains at the sole discretion
-
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