con6892 oracle managed file transfer cloud service · soa provisioning architecture. using the paas...

Copyright © 2017, Oracle and/or its affiliates. All rights reserved.

CON6892 – Oracle Managed File Transfer Cloud ServiceCustomer Case Studies and Best Practices

Krishnaprem BhatiaProduct Strategy Director, Oracle

Saurav SaoDevelopment Manager, Oracle

Perry PatelDirector, Application Integration, Hub Group

Jeremy TreagueLead Technical Developer, Schreiber Foods

Dave Berry Owner and Principal, Quick Fours


Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.


Program Agenda

Introduction

Oracle MFTCS Overview, Roadmap & Demo

Customer Case Studies & Best Practices

Q&A

1

2

3

4

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.

Oracle MFT Cloud ServiceOverview, Roadmap & Demo

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

Data Management

Oracle Cloud Platform

5

Identity & Security

Application Development Content & Experience

Systems Management

Analytics and Big Data

HybridComprehensive Open Integrated

Oracle Data Center

Oracle Public Cloud

Your Data

Center

Oracle Cloud at Customer

Enterprise Integration

Data Integration

Built on High Performant Oracle Cloud Infrastructure

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

Oracle Cloud Integration

6

Simplicity

Innovation

Acceleration

INTERNET OF THINGS

DATA INTEGRATION

APPLICATION INTEGRATION

FILE TRANSFER

BUSINESS PROCESS

SELF-SERVICE AUTOMATION

API MANAGEMENT


Key Features

File visibility in the cloud: MFT cloud Service provides visibility to file transfers through a cloud-based portal

Secures files every where: end to end partner file security

Supports on-premise and cloud-based services : Files are protected and transferred either on-premise or in the cloud

Extensibility: File transfer can easily be integrated with existing integration infrastructure or virtually any endpoint

Low maintenance: Automated backup, recovery, single click patching

Benefits

Easy to build transfers for non-developers

Provides security to protect backend systems

Rapid and fully automated provisioning

Secure, Highly Available with Clustering

Oracle Managed File Transfer Cloud ServiceThe Front Door to Your Digital Business - The Platform for Innovation and Speed


Security: Always Current, Key based

SFTP, SSH, PGP, SSL, TLS, RSA, DSS, HMAC/SHA256/diffie-hellman, AES256, pass phrase …

SFTP Everywhere: Embedded, Remote, Push, Pull, Realtime, Schedules

Auto rename, archive, move, subfolder propagation, proxy, triggers, resume failure, include/exclude, min age

Console Global Visibility of File Transfers

Find errors, resubmit, file metadata, name, size, user, recent errors, metrics reports, active deliveries

Console Based Server Administration

Role Based access, Import/export, Key UI, server administration, scheduled purge, SFTP user access

Simple Console Based Designer

Create/edit/delete, drag and drop, deploy, filter expressions, payload access, priorities

File Handling Actions - Extensibility

Pre/Post Processing, Run Script, encryption, compression, notification, line conversion, rename, validate

Simple Provisioning, Always available, Clustered and Fully Integrated ICS, SaaS/HCM/ERP SOA, WLS, iDM/LDAP, B2B, ODI, WCC/UCM, Documents, Storage, DB11/12

…and more

Large file pass-by-ref, AWS S3, Java, JavaScript, Azure, gDrive, Win, Box, DropBox, REST, SOAP, mainframe …

Oracle MFT/Cloud Service – What is Extreme File Handling?Transfer any file, any where, on your terms, securely in the Cloud or in the Data Center of choice

send receive

DB FILESYSTEM

DesignAuditMonitor

Temporarystore

Cloud

OnPrem


• Batch Load - Hybrid Cloud SOA onPrem to MFT Delivery(WCC) and Load(HCM)

Encrypt, Deliver and Notify

• Extract – Hybrid Cloud Retrieve(WCC) and Deliver onPrem SOA

Scheduled Retrieve and Deliver to SOA

• Cloud to Cloud MFT to/from ICS - PaaS

Fusion (WCC) to/from DOCS

Storage to/from BI - PaaS

• Secure SFTP Gateway Anywhere to Anywhere

Full Visibility, Encryption, Scheduling

Managed File Transfer Cloud Integration Use Case

MFT Cloud to/from

On Premise

MFT

SaaSPaaS


MFT Functional Use Case PatternsSources

TransfersTargetsRemote sFTP(s)

Local File

SOA Suite/SOAP

ODI/B2B/Healthcare

WebCenter/Oracle Cloud Storage

Embedded and Remote sFTP(s)

Local File

SOA Suite/SOAP

ODI/B2B/Healthcare

WebCenter/Oracle Cloud Storage12.2.1

12.2.1

S TS T

Direct12.2.1 - Run Now Event

Fan Out

T

T

MFT MFT

ODI Deliver and Notify12.2.1

sFTP

ODI

S MFT

T

Pass-By-Reference

S MFT MFT

Document Collaboration12.2.1

S T

S TDOCS

WCC

MFT

MFT

SaaS Deliver and Notify12.2.1

WCC

HCM

S MFT

Hybrid Cloud

S

S

T

T

MFT

MFTSOA

SOA

MFT

Backup/Big Data12.2.1

STOR

BIGD

S


Oracle MFT – SOA Integration• Use Cases

– SOA 11g/12c Reference invokes MFT Source

– SOA 11g/12c Service invoked by MFT SOA Target

– Process very large files by passing an FTP or file reference

– Leverage SOA manual tasks, orchestration, transformations …

– Cloud SaaS Integration: HCM, ERP

• 12c JDeveloper Support for MFT

– New MFT WS Binding for Composites and BPEL

– Process inline payload, attachments or pass-by-reference

– Easy header processing: File name, size, user, transfer name

• Integrated MFT and EM Monitoring

– Bi-directions cross linking of consoles

– Shared ECID, Correlation Id


Oracle MFT – Web Center Content Integration

• Positioning

• MFT is used for file delivery of any document type or size

• MFT secures payloads and provides file transfer visibility

• WCC: content collaboration repository for unstructured files

• Use Cases

– SaaS Integration: Native UCM/WCC for ERP, HCM

– MFT to Cloud: On premises to WCC in public cloud

– Sync UCM/S3/Storage – subfolder propagation

• Roadmap

– Management console cross links

– SOAP MTOM support for Cloud, Fusion Apps

– Sync Document Service with WCC/UCM

Use the right tool for the right purpose

Document Collaboration

S T

S TDOCS

WCC

MFT

MFT

SaaS Deliver and Notify

WCC

HCM

S MFT


MAPPINGIN CLOUD

INBOUND IMPORT TO SAAS

MFT ICS SaaS Technology File Patterns

MFT to ICS Pass-By-Ref: cloud mapping

MFTICS

SFTP

Payload Notifications

Import

Load

SaaS

UCMAdapter

MFT Standalone: no cloud mapping

SaaS

UCMMFT

SFTP

On Premise


MFT to UCM then ICS: no cloud mapping

MFT

ICSSFTP


Import

LoadSaaS

UCM

Adapter

DocId

MAPPINGON PREM

SFTPSaaS

UCM MFTICS

App

On Premise

MFT to ICS Pass-By-Ref: cloud mapping


OUTBOUND EXTRACT FROM SAAS

Copyright © 2014 Oracle and/or its affiliates. All rights reserved.

ComputeCPU Shape

# OCPUs GB RAM

Network

SW Defined Security Access Lists

Block Storage

Disk Mounts # of GB

Java Cloud Service

Java Weblogic Coherence Clustering

SOA Provisioning ArchitectureUsing the PaaS Stack

SOA Cloud ServiceSOA Service Bus API Manager MFTAdapters/B2B

DB DBFS

Database CS

Object Storage Backups

Storage CS

PaaS Service ManagerProvisioning Cloud Consoles Lifecycle/Management

OTD

Load balancer

MFT Cloud ServicesFTP REST/SOAP Security PGP VisibilityStorage Docs

MFT Runtime Architecture

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. 15

MFT Cloud Service Simple Provisioning

_


MFT_Fusion-jcs

MFT_Fusion_cluster

MFT_Fusion_domain

MFT_Fusion-jcs-wls-1

MFT_Fusion_adminserver

MFT_Fusion-jcs-wls-1


Roadmap

• Integration with Oracle Integration Cloud

– SFTP server

– REST and SOAP support for SFTP server

– Event subscriptions to SFTP server

• MFT Cloud Service

– Document Cloud Service endpoint support

– UI enhancements

– Resiliency improvements

– Notification improvements

– iCal schedule support


Demo

MFT

ICS

SFTP

PayloadNotifications

Import

Load

SaaS

UCM

Adapter

DocId

Demo Scenario

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Copyright © 2017, Oracle and/or its affiliates. All rights reserved.

Customer Case Studies

1

2

3

4

5

•

•

Sample XML

../HCM/Tenstreet_Sample.xml

•

•

•

Oracle Managed File Transfer Customer Experience

Jeremy Treague Lead Technical DeveloperSchreiber Foods

Who is Schreiber Foods?

natural cheese process cheese yogurt cream cheese

Locations

Problem Statement

▶ Replace legacy FTP solution

– Red Hat 4 server

– 150+ perl scripts

– Cron jobs

– Poor visibility to file transfers

– Lack of standards

– Difficult to support

– Not scalable

– Slow to react to new business needs

Why Oracle MFT?

▶ Integrates well with other Oracle Integrations Products in Use

– Oracle SOA Suite

– Oracle Webcenter Content

▶ Web-Based (no client-side tools to install/manage)

▶ Fast & easy to use

▶ Extensibility Options

– Custom Processing Actions

– REST APIs / WLST commands

▶ Lifecycle Management of Artifacts via ARA & SCM Platforms

▶ Oracle Integration Product Management Team Contact/Feedback Channel

General ArchitectureDevelopment (DEV) Test (TEST) Production (PROD)

Internal

External

MFTD MFTP

WLS Domain (mftdev_domain)

AdminServer (2 GB max heap)

wls_mft1 (4 GB max heap)

WLS Domain (mftprod_domain)



WLS Domain (mfttest_domain)



Pu

t/Ge

tPu

t/G

et P

ut/G

etP

ut/

Ge

t

FTP Port 7021SFTP Port 7522

16 GB Total Available Memory 16 GB Total Available Memory12 GB Total Available Memory



DMZ DMZ

MFTT

3rd Party Systems

3rd Party Systems

3rd Party Systems

3rd Party System

FlexDeploy

MigrateArtifacts

FlexDeploy

MigrateArtifacts

Current Artifacts:

▶ 40 sources

▶ 38 targets

▶ 44 transfers

Authentication Provider for FTP Users:

▶ Active Directory

Common Operations:

▶ SFTP Get / Put

▶ PGP Encrypt / Decrypt

▶ Compress / Decompress

Topology

Corporate Intranet

3rd Party System

FIREWALL

Internet

Push (real-time)

DMZ

FIREWALL

SFTP GET/PUT

DMZ Proxy Server

SFTP GET/PUT

Polling (every X minutes)

Oracle MFT App server

Jump Server Network Storage

MOUNT

OracleEBS

OracleSOA

CONSUMEFILES

Oracle WebCenter

Content

Performance Metrics▶ Transfers Per Day

– 561 (Average)

– 818 (Max)

▶ Payload Size

– 175 KB (Average)

– 145 MB (Max)

SELECT AVG(transfer_count) avg_transfers

,MAX(transfer_count) max_transfers

FROM (SELECT trunc(mti.transfer_completion_time)

,COUNT(*) transfer_count

FROM mft_mft.mft_transfer_instance mti

GROUP BY trunc(transfer_completion_time));

SELECT AVG(payload_size) / 1024 avg_size_kb

,MAX(payload_size) / 1024 / 1024 max_size_mb

FROM mft_mft.mft_data_storage;

Key Benefits

1. Integration Agilitya) Develop & enhance file-based integrations faster and easier (< 1 day

vs weeks)

b) Reduce need for “technical specialists”

2. Event-based integration capabilitiesa) Eliminated scheduled (cron-based) jobs

3. Visibilitya) Stakeholders can observe/monitor file-based information flows

b) Runtime exception alerts

4. Risk Avoidancea) Eliminate old/unsupported legacy technologies (e.g. Linux 4)

5. Security / Auditing Compliance Requirements

Tips / Lessons Learned

▶ Establish a naming standard for sources, targets and transfers

– Sources: <Source System>_<Process><Entity><Source Type>

e.g. EBIZHR_SyncEmployeesSFTP

– Targets:<Target System>_<Process><Entity><Target Type>

e.g. iOffice_SyncEmployeesSFTP

– Transfers: <Source>_<IN/OUT>_<Process><Entity>_<Target>e.g. EBIZHR_OUT_SyncEmployees_iOffice

▶ Use Configuration Plans to manage environment-specific values

▶ Get familiar with WLST commands and REST APIs

▶ Maintain a file transfer inventory (high level design, key contacts)

https://docs.oracle.com/middleware/1221/soasuite/SOACR/GUID-D15EC622-A20E-4191-AE92-1A6EDE083D15.htm#SOACR11469

https://docs.oracle.com/middleware/12211/mft/mft-rest-api/api-Administration Service-MFT Artifacts.html

Future Plans

▶ Transition remaining file transfers from legacy solution to Oracle MFT (by 12/31/17)

– Get familiar with custom processing actions

▶ 2018+

– Evaluate need for H/A (clustered topology) or second MFT domain (consider MFT Cloud Service)

– Add MFT to Disaster Recovery Failover/Failback Process

– Continue to provide product improvement feedback to Oracle

http://www.oracle.com/technetwork/middleware/mft/learnmore/index.html


Oracle Managed File Transfer and the Cloud


About Quick Fours

Quick Fours delivers consulting and training in the

enterprise middleware and infrastructure spaces.

Quick Fours is led by Dave Berry, responsible for the

Oracle MFT product strategy from its inception and

with 20 plus years of product delivery and go to market

expertise at NASA, TIBCO and Oracle. As such, we

are uniquely positioned to train and advise your

company in its adoption of technologies such as

Oracle Managed File Transfer, SOA Cloud Services

and Cloud Storage Service.

www.quickfours.com

[email protected]

You can meet and discuss your Oracle Cloud

requirements at one of these Open World sessions.

Quick Fours has teamed up with Dave Shaffer at Middleworks

(www.middleworks.com) to offer the first and only Oracle MFT

product training - for more information, contact either

[email protected] or [email protected].

Oracle Managed File Transfer Cloud Service

Customer Case Studies and Best PracticesTuesday, Oct 03, 3:45 p.m. - 4:30 p.m.

Moscone West - Room 3005

Hands On Lab: Secure Managed File Transfer

for the Hybrid Cloud Tuesday, Oct 03, 5:45 p.m. - 6:45 p.m.

Hilton San Francisco Union Square (Lobby Level) -

Plaza Room B


• Software provisioning, topology and dependencies

• Use Cases: Hybrid and Cloud

• Secure Protocols Required in the Cloud

• DBFS vs NAS

• Life Cycle Management

• What else?

Oracle MFT Cloud Major Differences from OnPrem


Oracle MFT Architecture and Components

Web Logic Applications

Console, Reports, Server, SFTP server

Database Schemas

Metadata, instance data, schedules …

Embedded SFTP server & File server: NAS, DBFS

JMS Adapter: Queue Processors

Embedded OWSM Security Policies, ESS, UMS

Security keystores: SSL, SSH, PGP

Protocol Listeners/Adapters

JCA: File, Remote SFTP

HTTP(s): SOAP, REST, SOA/B2B, Storage, WebCenter

Artifacts: Sources, Transfers, Targets, Schedules,

File Handlers: Filters, Actions, Operations, Callouts

Utilities (WLST) and API’s (SOAP, REST)https://docs.oracle.com/middleware/1221/mft/mft-user-guide/GUID-E68C24F1-C51C-4863-805C-73331A6E6374.htm#MFTUG269


• Same Software (or is it?)

– Mostly the same but patching and feature timelines/releases vary

– Dependencies are services, not licensed: DBaaS, JCS, OTD ...

• Oracle MFT Cloud Service

– Subscription based customer managed PaaS service – Metered and non-Metered

– Provisioned from Oracle Cloud & SOA CS consoles or REST API’s

– Deployed on top of PaaS Oracle Compute and Oracle Java Cloud Service (WLS)

– Requires DBaaS, DBaaS Backup and Storage Service

– Automated (and customizable) backups for DB and file system block storage

– Customer does patching, upgrades and maintenance

– Same SFTP Server and needs to be activated in both environments

– Optional but recommended: LBR service/Oracle Traffic Director and VPN Service

Oracle MFT Cloud – What You Get

Bold items are unique to Oracle MFT Cloud Service


• Very different provisioning process but topology is virtually the same

– Cloud slightly easier to automate using REST API’s

• OnPrem Install/Deployment Steps

- Install Database cluster

- Install JDK and WebLogic, MFT

- Configure database (RCU)

- Deploy MFT app to each node

- Configure network rules, LBR, SFTP …

• Cloud Provisioning Steps – Console or REST

- Sign up to Oracle Public Cloud

- Provision DBaaS cluster

- Configure Storage containers for backups

- Provision SOA Cloud Service with Type=MFT Cluster

- Configure network rules, LBR, SFTP, VPN …

Oracle MFT Cloud – Provisioning/Dependencies


Oracle MFT Cloud – Provisioning Steps

1. Logon to Oracle Cloud

2. Go to SOA Cloud service

3. Create New Instance

4. Select Type=MFT Cluster

5. Details: DBaaS, WLS, Storage, LBR

6. Verify and Create

7. Post Provisioning Steps

• Configure SFTP Server

• Configure Routing Rules/LBR


MFT

SaaS

PaaS

Load

PaaS

Oracle HCM

SFTP

• Batch Load - Hybrid Cloud– Ebiz/PSFT/SAP … to Cloud

– SOA onPrem to MFT Delivery(WCC) and Load(HCM)

– Encrypt, Deliver and Notify

• Extract – Hybrid Cloud– Cloud to Ebiz/PSFT/SAP …

– Retrieve(WCC) and Deliver onPrem SOA

– Scheduled Retrieve and Deliver to SOA

• Cloud to Cloud– Partner SFTP HCM/ERP ...

– MFT to/from ICS – PaaS

– Fusion (WCC) to/from DOCS(CEC)

– Storage to/from BI - PaaS

• Secure SFTP Gateway– Anywhere to Anywhere, Folder Sync

– Full Visibility, Encryption, Scheduling

Oracle MFT and the Cloud Use Cases

PaaS

MFT

SaaS

Extract

Load

SFTP

MFT

PaaS PaaS

SFTP


• Secure Protocols Required in the Cloud

– Built-In Oracle Cloud iPaaS firewall

– SFTP: embedded and Remote. FTP(s) less secure & more ports

– SSL/TSL for HTTP endpoints: WCC/UCM for Fusion

– VPN cloud direct access to OnPrem file system: Integrate Ebiz ...

• Oracle A-Team MFT Blogs - by Shub Lahiri

– Setting up SFTP Transfers using Key-based Authentication

– Configure MFT WebCenter Content (UCM) SSL for Fusion Apps

– Setup of PaaS Compute (SOA/MFT/DBCS) over IP Network for VPN

Oracle MFT Cloud - Secure Protocols

Blog Links- https://blogs.oracle.com/soacommunity/mft-setting-up-sftp-transfers-using-key-based-authentication-by-shub-lahiri

- http://www.ateam-oracle.com/configuring-mft-webcenter-content-ucm-endpoints-with-ssl-for-fusion-applications/

- http://www.ateam-oracle.com/setup-of-paas-computes-soacsmftcsdbcs-over-ip-network-for-vpn-connectivity/

https://blogs.oracle.com/soacommunity/mft-setting-up-sftp-transfers-using-key-based-authentication-by-shub-lahiri

http://www.ateam-oracle.com/configuring-mft-webcenter-content-ucm-endpoints-with-ssl-for-fusion-applications/

http://www.ateam-oracle.com/setup-of-paas-computes-soacsmftcsdbcs-over-ip-network-for-vpn-connectivity/


• DBFS for Cloud Single node and Cluster: OnPrem uses NAS ...

– All files, Ftp_root and callout folders automatically configured during provisioning

– Also used by SOA for DR and SFTP adapter

– Is available for OnPrem as well but requires manual setup

– May have to manually re-mount DBFS if DB goes down. See the A-Team blog.

Oracle MFT Cloud – DBFS to DBaaS in Cloud

http://www.ateam-oracle.com/remounting-dbfs-shared-storage-in-soacs-and-mftcs-clusters/

Oracle Database File System (DBFS) is used in

providing shared storage mount points within

SOACS and MFTCS clusters. DBFS provides a

standard file system interface for directories and

files on top of database tables[1] . So, by using the

database running in the DBCS instance associated

with any SOACS or MFTCS instance, DBFS

provides a shared network file system similar to

NFS that appears like a local file system…


• System Provision and Configuration (Administrator)– Multi-node environment: Dev, Test, Prod with life cycle promotion

– Provision and configure HA clusters, corporate LDAP, load balancer/proxy, SFTP server, certs

• Project Analysis (Architect/Analyst/Developer)– Connectivity: protocols, credentials, certificates, custom callouts

– File handling: encryption, compression, schedules, notifications, custom callouts

– Naming standards

• Build Transfer – Iterative (Analyst)– Build/test connectivity

– Build/test end to end transfer flow

• Promote and Test (Analyst/Testing)– Automated Export/Import with configuration plans (WLST/REST)

– Final end to end testing

• Promote and Monitor (Admin/Monitoring)– Automated Export/Import with configuration plans

– Lock down and release

Oracle MFT Life Cycle Management Methodologies

Provision

Configure

Project

Requirements

Build

Iteratively

Promote and

Test

Promote and

Monitor


• Price – it depends but look into BYOL consumption model especially for DBaaS

• Cloud Command line uses SSH: WLST commands, diagnostics log access...

• Management/Monitoring – Consoles, Error Queues, REST/CURL ...

• Cloud Planned downtime – mostly monthly and non disruptive to MFT app

• Upgrades – Still manual and done side by side. In place not support in cloud

• DR – All manual, certification is a SOA CS roadmap item. Leverages DBFS

• Load Balancer: Both use OTD. OnPrem HW LBR. Cloud roadmap: LBaaS

• IDM: both leverage WLS embedded LDAP. OnPrem ADS. Cloud roadmap: IDCS

• DBaaS down or passwords expiration. Customer managed in both environments

• Other?

Oracle MFT Cloud – Other ConcernsMostly the same Customer Managed


www.quickfours.com

[email protected]


Extra Slides


12.2.1.0: MFT CS• OPC Storage.

WebCenter(HCM/ERP)• ODI binding types: sFTP• API’s: REST, Events• Schedules dashboard, New UI• Transfer Priorities, Notifications

17.* MFT CS• Multi-node 12.2.1 cluster• Integration Cloud Suite

CY15 CY16 H1 CY16 H2 CY17

Oracle Managed File Transfer – Release Timelines

12.2.1.0 On Prem• OPC Storage.

WebCenter(HCM/ERP)• ODI binding types: sFTP• API’s: REST, Events• Schedules dashboard, New UI• Transfer Priorities, Notifications

12.2.1.1/2 OnPrem • PGP/SSH Certificate UI• Scheduled & Purge now UI• REST Management API’s• Target resiliancy,

Performance• Actions: RunScript, Replace

12.1.3 OnPrem• sFTP/FTP, Embedded servers• Visibility, monitoring• Security: PGP, SSH

12.1.3: MFT CS• Embedded sFTP (Push)• Remote sFTP (Pull)• User Clustered Provisioning• Metered + Non-Metered• Scheduled Purge

12.2.1.3 OnPrem• Maintenance


You May Also Like …

• Differentiate SaaS Applications Using Rapid Process Automation [CON7031]

– Today 2:00 p.m. - 2:45 p.m. in Moscone West - Room 3005

• Design, Build, and Manage Microservices APIs with Apiary [CON1561]

– Today 3:30 p.m. - 4:15 p.m. in Marriott Marquis - Golden Gate C3

• Tips and Tricks for Oracle SOA Cloud Service : Customer Panel [CON7012]– Today 3:30 p.m. - 4:15 p.m. in Moscone West - Room 3005

• Build Connectivity to Cloud Apps - Self-Service Integration [CON7093]

– Today 5:30 p.m. - 6:15 p.m. in Moscone West - Room 3005