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Computer supported cooperative work-Basic concepts

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Agenda

• Computer supported cooperative work• CSCW concepts• CSCW perspective • Grove• How CSCW could be used– Construct– AwareMedia

• The project

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Computer supported cooperative work

• Computer supported cooperative work– Electronic workplace– Develop software for groups to increase cooperative

work– From other software failures– Qualities of co-operative work process– How to develop computer software to help this

process– How process could be organized

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Computer supported cooperative work

• Shared environment

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CSCW concepts

• Concepts for group interaction• Communication– Real-time– Phone conference– Computer

• Collaboration– Sharing information

• Coordination

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CSCW perspective

• Perspectives for success– Distributed systems– Communications– Human-Computer interaction– Artificial Intelligence– Social Theory

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Grove

• Real time concepts– Real-Time Groupware– Design and purpose– Shared environment– Group window– Tele pointer – multiple cursors– View– Synchronous and asynchronous interactions – Session– Role

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Grove

• User experience– Face-to-face in meeting room– Distributed– Mixed mode of both

• Interface– WYSIWIS– Distraction issue– Group Dynamics– Visual Space Management

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Grove

• Group Processes– Protocols– Operations

• Concurrency Control– Responsiveness– Group Interface– Wide-Area– Data Replication– Robustness– Locking– Notification

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How CSCW could be used

• Construct• Hypermedia• The workflow (Session)• Awareness and Session service

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How CSCW could be used

• Field Study• Awareness– Public and shared social– Temporal– Spatial– Communication

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How CSCW could be used

• AwareMedia• The System– Spatial– Operation scheduling– Context-awareness– Instant messaging

Project

• Workflow/Data Workflow– Data Capturing– Connection, Context, Node– Analysis, Search/Sort, Profile Link

• Client Server / Closed Hypermedia System– Using the WWW

• Twitter API– HTTP get Requests

• Twitterizer Library for C#

Knowledge Management Workflow

• Social Network Analysis– Knowledge from user social activity

• Knowledge form people– Status updates– Public comments– Public group conversations

• Knowledge acquired– Nodes of connection– Sorted Relevant Tweets – Pattern Detection

Further Development

• Improve Search / Sort– Natural Language Processing

• Improve Awareness– Node Connections• Closeness, other Node Patterns

– Graphical Representation of Connections• Add Advanced Crawling• Circumvent API Limitations

Further Development

• Computer supported cooperative work– Several Analysts– Human Improved Search and Pattern Recognition– Human Improved AI, reward system

• Cooperation system– Storing the knowledge– Sharing the knowledge• Trend Analysis• Early Warning System

• Emergency Response, threat recognition