compliance management solution

87
1 | Page USER MANUAL Version 5.0 COMPLIANCE MANAGEMENT SOLUTION

Upload: others

Post on 21-Jan-2022

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: COMPLIANCE MANAGEMENT SOLUTION

1 | P a g e

USER MANUAL

Version 5.0

COMPLIANCE MANAGEMENT SOLUTION

Page 2: COMPLIANCE MANAGEMENT SOLUTION

2 | P a g e

TABLE OF CONTENTS

1. INTRODUCTION................................................................................................................. 4

2. GETTING STARTED ............................................................................................................ 6

3. SECTION A: PERFORMER/ASSOCIATE ................................................................................. 7

3.1 DASHBOARD ......................................................................................................................8

3.2 TASKS ...............................................................................................................................9

3.2.1 TASK SUMMARY ........................................................................................................ 10

3.2.2 ONGOING TASKS ....................................................................................................... 17

3.2.3 CONDITIONAL TASK ................................................................................................... 18

3.2.4 PERIODIC TASK .......................................................................................................... 19

3.2.5 COMPLETED TASKS .................................................................................................... 20

3.2.6 NON – COMPLIANT TASKS .......................................................................................... 21

3.2.7 COMPLIANCE CALENDAR ............................................................................................ 22

3.3 UTILITY ........................................................................................................................... 23

3.3.1 SHOW CAUSE NOTICE ................................................................................................ 23

3.3.2 REFERENCE DOCUMENTS – LIBRARY............................................................................. 26

3.3.3 SEARCH DOCUMENT .................................................................................................. 27

3.3.4 OUT OF OFFICE ......................................................................................................... 27

3.4 CHANGE PASSWORD ......................................................................................................... 28

4. SECTION B: REVIEWER..................................................................................................... 29

4.1 REVIEWER DASHBOARD:.................................................................................................... 30

4.2 ADDITIONAL FUNCTIONALITY OF THE REVIEWER................................................................... 31

4.2.1 CHANGE PERFORMER................................................................................................. 31

4.2.2 CHANGE PERFORMER LOG/HISTORY ............................................................................ 32

4.2.3 ACTIVATING THE CONDITIONAL/PERIODICAL TASKS ....................................................... 33

4.2.4 ACTIVATING THE ONGOING TASKS ............................................................................... 33

5. SECTION C: DEPARTMENT/FUNCTIONAL HEAD ................................................................ 35

5.1 DEPARTMENT/FUNCTION HEAD DASHBOARD....................................................................... 35

5.2 ADDITIONAL FUNCTIONALITY OF THE DEPARTMENT/FUNCTION HEADS: .................................. 36

5.2.1 DEPARTMENT/FUNCTION HEAD METRICS REPORTS........................................................ 36

Page 3: COMPLIANCE MANAGEMENT SOLUTION

3 | P a g e

6. SECTION D - UNIT HEAD/COMPLIANCE HEAD/CHIEF COMPLIANCE OFFICER...................... 39

6.1 ADDITIONAL FUNCTIONALITY OF THE UNIT HEAD/COMPLIANCE HEAD/CXO.............................. 42

6.1.1 ADMINISTRATION...................................................................................................... 42

6.1.2 USERS (SUMMARY, ADD, UPDATE) ............................................................................... 42

6.1.3 RESET PASSWORD ..................................................................................................... 44

6.1.4 FUNCTION (SUMMARY, ADD & UPDATE) ....................................................................... 45

6.1.5 UNITS (SUMMARY, ADD & UPDATE) ............................................................................. 46

6.1.6 HOLIDAYS ................................................................................................................. 48

6.1.7 DEVICES (SUMMAY, ADD & UPDATE) ............................................................................ 49

6.1.8 SEARCH KEYWORD..................................................................................................... 50

6.1.9 COMMON EMAIL....................................................................................................... 51

6.2 REPORTS ......................................................................................................................... 52

6.2.1 METRICS .................................................................................................................. 53

6.2.2 COMPLIANCE CERTIFICATE.......................................................................................... 55

6.2.3 PERFORMANCE REPORT ............................................................................................. 57

6.2.4 LEGISLATIONWISE REPORT.......................................................................................... 58

6.3 TASK ADMINISTRATION ..................................................................................................... 59

6.3.1 INTERNAL COMPLIANCES............................................................................................ 59

6.3.2 LEGAL UPDATE .......................................................................................................... 60

7. ADDITIONAL FEATURES ................................................................................................... 61

7.1 GROUPING OF TASK ................................................................................................... 61

7.2 COMPLETE NON COMPLIED TASK ON COMPLIANCE CALENDAR ........................................ 64

7.3 QUESTION BASED COMPLIANCES ................................................................................. 66

7.4 EVENT INITIALIZATION ............................................................................................... 67

7.5 WHISTLE BLOWER ACCESS .......................................................................................... 69

7.6 AUDIT ACCESS ........................................................................................................... 70

7.7 ADVISORY SERVICES................................................................................................... 72

7.8 MINI SOP.................................................................................................................. 72

7.9 BUSINESS RESPONSIBILITY REPORTING ......................................................................... 73

7.10 PREVENTION OF SEXUAL HARASSMENT AT WORKPLACE MODULE........................................... 77

7.11 MAKER-CHECKER.............................................................................................................. 79

Page 4: COMPLIANCE MANAGEMENT SOLUTION

4 | P a g e

8. LEGASIS SUPPORT PLATFOR TOOL ................................................................................... 83

8.1 NEW TICKET.............................................................................................................. 84

8.2 TICKET SUMMARY ..................................................................................................... 85

8.3 ADVISORY SERVICE .................................................................................................... 85

1. INTRODUCTION

Legatrix, an IT- enabled legal support service interface is designed to provide a one – stop solution to

manage organization compliances.

The solution is designed keeping in view the real life scenario. The compliance management involves

defining, executing compliance tasks based on the defined calendar. The solution provides robust escalation

mechanism which gives the organization an opportunity to complete the tasks within given schedule. The

Legatrix facilitates compliance management using various roles. Following are illustrative rolls –

a. Performer or Associate is the actual performer who performs each compliance task.

b. Reviewer is a person who keeps an eye on the performer’s performance, reviews it and report to

the department / function head.

c. Head of Department / Function is envisaged to carry rights to oversee the task, departmental

report and compliant status of his department.

d. Unit Head is having rights to view single or multiple units, departments in graphical gauge or

detailed task-wise report.

e. Chief Compliance Head is the higher management category having rights to view single or multiple

units, departments in graphical gauge or detailed task-wise report

Legatrix provides an interactive dashboard customized for every level of user to assess his respective

compliant status, with every task wise risk matrix allocation.

The interactive dashboard of Chief Compliance Head provides a graphical overview of Compliance

Management Status of the entire organization, with multiple units located at varied parts of the globe in

a bird’s eye-view through a unique dynamic compliance gauge, unit wise status of compliance,

department-wise status of compliance, risk matrix of compliances and law wise status of compliances.

A detailed assessment report matrix of the organization contains task wise segregated information of

status of compliance, non-compliance or posing risk of non compliance of inter – unit and inter

department in multifarious parameters of risks and law categories.

Page 5: COMPLIANCE MANAGEMENT SOLUTION

5 | P a g e

Legatrix is enriched with interactive features with rich law content on categories of Assets, Corporate,

Human Resource, Commercial, Environment-Health and Safety, Local, Regulatory, Taxation and

Miscellaneous.

Page 6: COMPLIANCE MANAGEMENT SOLUTION

6 | P a g e

2. GETTING STARTED

Enter the URL for legatrix. Following web page will appear. Through this page users will be able to log in into

legatrix. Various roles and privileges will be as part of the implementation. The organization will provide the

users with a user name and default password. One can do log in into the system using the designated User

ID and Password.

When the user logs in FIRST TIME, it is recommended that he/she changes the password.

Page 7: COMPLIANCE MANAGEMENT SOLUTION

7 | P a g e

3. SECTION A: PERFORMER/ASSOCIATE

When the Performer/Associate enters the user id and password the system will validate it. Upon successful

validation, following webpage will be displayed. This is the Dash Board for the specific user.

The page contains the following legatrix features for the Performer/Associate to map his/her status of tasks

delegated /assigned to him/her by his/her department/unit head.

1. Dashboard

2. Tasks

3. Utility

4. Change password

5. Logout.

Page 8: COMPLIANCE MANAGEMENT SOLUTION

8 | P a g e

3.1 DASHBOARD

The dash board opens up on logging in. It contains the following features. These features enable the

users with:

a. Key statistics

b. Status of tasks

c. Graphical Representation

a. Key statistics. Comprises of (i) No. of task, (ii) Tasks Not complied (iii) Tasks Posing Risk of Non

Compliance and (iii) Tasks Complied.

i. No. of task - Total number of tasks assigned to the specific Performer / Associate.

ii. Not complied- It reflects the number of tasks that has not been performed by Performer/Associate

and the statutory due date has been missed.

iii. Posing Risk of Non Compliance – It reflects the number of tasks that has not been performed by the

Performer / Associate but still within statutory due date.

iv. Complied- It reflects the total number of tasks that has been completed by Performer/Associate.

b. Status of tasks: It shows the status of tasks assigned to Performer/Associate. i.e. whether it is pending

or completed.

c. Graphical representation: It is a graphical indication showing the status of the tasks as to number of tasks performed, not performed and tasks posing risks for non compliance.

Page 9: COMPLIANCE MANAGEMENT SOLUTION

9 | P a g e

3.2 TASKS

This has the following options.

a. Task Summary

b. Ongoing Task

c. Periodic Task

d. Conditional Task

e. Upcoming Task

f. Completed Task

g. Non Compliant Task

Let us look at each of these heads one by one.

Page 10: COMPLIANCE MANAGEMENT SOLUTION

10 | P a g e

3.2.1 TASK SUMMARY

Click on the first sub-head of Tasks, i.e., Task Summary. The following web page opens up –

An enterprise has multifarious units scattered all over the globe. It can be seen in the following web page -

(i) TASK SELECTION CRITERIA:

Following are some of the key details that can be used to filter appropriate tasks.

1. Entity: Select an entity (it can be a subsidiary company also) for which the tasks are to be selected as

per following web page.

2. Unit: There may be multiple units under the entity such as Pune, Mumbai etc. Select the appropriate

unit as per following web page.

Page 11: COMPLIANCE MANAGEMENT SOLUTION

11 | P a g e

3. Function: Select appropriate function such as Secretarial, HR, Finance etc, if the drop down has

more than one function.

4. Category: Select appropriate law category such as HR, Secretarial, Asset, EHS, Taxation, Import /

Export if the drop down box has more than one category.

5. Risk: Choose appropriate risk from the following based on the categories defined by the

organization. The Risk is categorized as Critical, High, Low, Medium and Trifling. But, the

organizations have the facility to customize it as per their definition.

6. Frequency: Select the frequency of the task from the following –

Ongoing

Conditional

Weekly

Monthly

Quarterly

Half Yearly

Yearly

2 Yearly

3 Yearly

5 Yearly

10 Yearly

Preliminary

Page 12: COMPLIANCE MANAGEMENT SOLUTION

12 | P a g e

(ii) TASK SEARCH:

This feature helps in quickly retrieving the tasks which contains the phrase mentioned in the Task

Search Box. For example, in the screen below, in ‘Search Keyword’ word ‘return’ is put and in Search

word ‘Annual return’ is put which provides tasks related to annual return. This help user

substantially reduce the search time for appropriate tasks.

The search criteria search the given string of characters in tie ‘Title’, Task and Task Applicability’

columns. Please refer to the ‘Task Applicability’ column on the next page for more information.

Page 13: COMPLIANCE MANAGEMENT SOLUTION

13 | P a g e

To view task details, click on Title from dashboard.

The above web page gives a complete detail of the task. It provides the task required to be performed under

the head, “Task”. This task is triggered or applicable to Corporate Office Unit only, as given in “Task

Applicability”. The complete “Details” of task contains details of –

Frequency as to Ongoing or Conditional nature of task.

Risk matrix associated with the task, with penalty in case of default

Name of the Unit

Name of the performer of the task and its department head

Name of the Function and Function Head

Category of law, with its State name

Name of legislation with its section/ rule number

Regulating or Reporting Authority for compliance of the tasks

Consequences in case of failure to comply the particular task

Help text containing additional important information regarding the task.

Filing Form is the Form required to file to complete the task, if any.

Online filing option is if online filing is permitted.

Page 14: COMPLIANCE MANAGEMENT SOLUTION

14 | P a g e

(iii) TASK COMPLETION:

The ‘For Date’ column may contain different dates for the same task in case of daily or weekly tasks which

may not have been completed earlier. The user needs to select the appropriate ‘date of the task’ if multiple

dates appear in the text box.

Users will enter actual completion date and comments for the task that is being completed.

(iv) SUPPORTING DOCUMENTS:

Choose ‘Supporting Documents’ tab to submit documents used for completion of the compliance of a task. The proof of completion of the task should be uploaded in “Supporting Documents” tab.

Page 15: COMPLIANCE MANAGEMENT SOLUTION

15 | P a g e

How to upload new document -

Select the ‘New Documents’ button to load the documents in the repository.

A. Click the Browse button.

B. The ‘Choose file’ screen will appear. It will navigate to the appropriate drive and folder and

select appropriate file.

C. Click the ‘Open’ Button to select the file.

D. The path of the file will appear here.

E. Enter relevant comments in the textbox. One can also select multiple documents for upload by

using blank row as shown on the screen.

F. After uploading the proof document is completed, Click ‘Upload’ button to upload the

documents in the system. The system will store the selected documents in the database. You

have ability to refer to these documents. Please note that the uploading of documents step is

needed to be performed BEFORE you mark the task as complete. This is very important.

G. Select the cancel button if you do not want to proceed with the operation.

A

B

C

D

E

G F

Page 16: COMPLIANCE MANAGEMENT SOLUTION

16 | P a g e

(v). HISTORY:

This option is typically used in case of ‘Conditional Tasks’ where it would help to know how many times this

task has happened

The page gives the details of number of time; the task had been activated, with its status and completion

date specified therein.

Page 17: COMPLIANCE MANAGEMENT SOLUTION

17 | P a g e

3.2.2 ONGOING TASKS

Ongoing Tasks are those tasks which needs to be performed and maintain on daily basis but it would be

impractical to perform the tasks on daily basis therefore for the convenience of the user we assign these

task on monthly basis.

Process:

Menu: Tasks Ongoing Task

Select the task status “Not Activated”

Click on “Select All” link button to select the task

Click on “Activate Selected Task”

As you click on the “Activate Selected Task” button message “Selected Task Activated Successfully”

shall be displayed on the screen.

Page 18: COMPLIANCE MANAGEMENT SOLUTION

18 | P a g e

3.2.3 CONDITIONAL TASK

Use the select criteria to select appropriate tasks. –

1) Entity: - Select an entity (it can be a subsidiary company also) for which the tasks are to be selected.

2) Unit: - There may be multiple units under the entity such as Pune, Mumbai, and Corporate Office

etc. Select the appropriate Unit.

3) Category: - Select appropriate law category such as HR, Secretarial, Asset, EHS, Taxation, import /

Export etc if the dropdown box has more than one category.

4) Function: - Select appropriate function such as HR, IR, Secretarial, Finance etc. as appropriate if the

dropdown box has more than one department.

5) Frequency: Select the appropriate frequency of tasks to be performed such as Ongoing, Conditional,

Weekly, Monthly etc. Here it is chosen as ‘Conditional’.

6) Reviewer: Appropriate tasks of a particular reviewer can be chosen.

7) Risk: - Choose appropriate risk from the following based on the categories defined by the

organization. The overall subset is Critical, High, Low, Medium and trifling but organizations have

the facility to customize it to their definition.

8) Tasks: - The user can select either ‘All Assigned’ or ‘All Activated’ as there is a facility to work only

with activated tasks.

To complete the compliance of the task, the same procedure, as mentioned above under Clause a. (iii) ‘Task

Completion’, is to be followed.

Similarly, one can view the sub-head of “Ongoing Task”, “Periodic Task”.

Page 19: COMPLIANCE MANAGEMENT SOLUTION

19 | P a g e

3.2.4 PERIODIC TASK

Page 20: COMPLIANCE MANAGEMENT SOLUTION

20 | P a g e

3.2.5 COMPLETED TASKS

User may want to view the tasks completed during a specific period.

Select ‘Completed Tasks’ option from the dashboard. Following screen will appear.

The tasks which meet the filter criteria will be displayed as described above. The completion details can be

viewed by selecting a specific task as described above. The entire details of the task will be displayed.

Page 21: COMPLIANCE MANAGEMENT SOLUTION

21 | P a g e

3.2.6 NON – COMPLIANT TASKS

For all the tasks which become ‘Non Compliant’ as they are not completed on or before the actual date of

completion, they remain non-compliant and cannot be made compliant again during the same year.

Legatrix provides a facility to generate a certificate for the given period. Generally, certificates are generated

quarterly, Six monthly or Yearly basis.

It is expected that organizations will provide ‘reasons for non-compliance and ‘action taken’ for the non

compliant tasks. This will become part of the details that will appear in the certificate.

Click on ‘Non-Compliant Tasks’ to provide reason and action taken. Following screen will appear.

A. Select from date for the period for which the tasks are to be selected.

B. Select To date of the period.

C. Provide the filter criteria as discussed above in the document.

Page 22: COMPLIANCE MANAGEMENT SOLUTION

22 | P a g e

3.2.7 COMPLIANCE CALENDAR

This feature is an enhancement in ‘Upcoming Task’ & will replace ‘Upcoming Task’ (v 2.2).

To open the compliance calendar go to Tasks menu and click on Compliance Calendar. You will get the below

screen (Compliance Calendar). Default period will be ‘Next 3 Months’ [Can be One particular month, next

3/6 months by changing ‘Compliance Calendar dropdown’. Will display Total No. of Tasks and their

description as ‘Tool Tip Text’ when we move mouse on a blue colored cell of calendar. Will highlight [Blue

Color] the particular day if any upcoming task is there on a same day. To get the list of the tasks for a

particular day click on the same day. This feature is available for All Roles and based on his/her Role, It will

display his/her task.

Page 23: COMPLIANCE MANAGEMENT SOLUTION

23 | P a g e

3.3 UTILITY

3.3.1 SHOW CAUSE NOTICE

If any Show – Cause Notice is received from any Government Authority, the same can be uploaded on

Legatrix in the option called Show Cause Notice.

Click on the tab “Utility”, following web page will appear –

Click on Show Cause Notice, following web page will appear to upload the Show Cause Notice –

Click on the option “New SCN/Order/Direction”, following web page will open –

Page 24: COMPLIANCE MANAGEMENT SOLUTION

24 | P a g e

Now, to upload Show Cause Notice, follow following procedure –

A. Select the appropriate unit with the drop down provided, in whose name Show Cause Notice is

received.

B. Select the appropriate function with the drop down provided, under which the Show Cause Notice is

received.

C. In front of the column “Received From (Statutory Authorities)”, mention name of the Statutory

Authority from whom the Show Cause Notice is received.

D. In front of the column “Received Dt”, mention the date on which the Show Cause Notice is received.

E. In front of the column “Notice Reply Deadline”, mention the deadline, within which reply to the

Show Cause Notice received, is to be sent.

F. In front of the column “Comments / Action taken”, provide comments on the Show Cause Notice

received and / or the action taken.

G. To upload the Show Cause Notice, click on browse

Page 25: COMPLIANCE MANAGEMENT SOLUTION

25 | P a g e

H. Click the ‘Open’ Button to select the file.

I. The path of the file will appear here.

J. Enter relevant comments in the textbox. One can also select multiple documents for upload by using

blank row as shown on the screen.

K. After uploading the proof document is completed, Click ‘Upload’ button to upload the documents in

the system. The system will store the selected documents in the database. You have ability to refer

to these documents. Please note that the uploading of documents step is needed to be performed

BEFORE you mark the task as complete. This is very important.

Page 26: COMPLIANCE MANAGEMENT SOLUTION

26 | P a g e

3.3.2 REFERENCE DOCUMENTS – LIBRARY

The organization may want to store some principles or policy documents which are relevant for compliance

activities as a ready reference. The users may sometime need to refer to these documents. Legatrix provides

the facility to access these documents online.

A. Select the ‘Utility’ menu as shown in the screen above.

Select the ‘Reference Documents’ from the tab ‘Utility’. Following screen will appear.

Click on the appropriate link under ‘Title’ to access the document.

Page 27: COMPLIANCE MANAGEMENT SOLUTION

27 | P a g e

3.3.3 SEARCH DOCUMENT

a. Menu: Utility Search Document

b. Search can be done by giving the Document Title/Task ID/ Unit Task ID /Uploaded period

c. Search can be done by giving either the search string or an Uploaded period or a both

d. User can open/Save the file by clicking on the document title

3.3.4 OUT OF OFFICE

Page 28: COMPLIANCE MANAGEMENT SOLUTION

28 | P a g e

3.4 CHANGE PASSWORD

It is recommended that after first log-in, user should change the password. In addition to the first login it is

recommended that user should change the password intermittently to ensure security of access.

A. Click on ‘Change Password’ link for changing the password. The screen above will appear.

B. Enter old password.

C. Enter new password.

D. Confirm new password by retyping it.

E. Click ‘Submit’ button to save the changes. The new password is changed. The user has to provide

new password when he/she logs in for new session.

F. Click ‘Cancel’ button to discard the changes.

Page 29: COMPLIANCE MANAGEMENT SOLUTION

29 | P a g e

4. SECTION B: REVIEWER

Reviewer is a department superintendent who controls and reviews the work of the performer and reports

to the Function / Department Head.

When Reviewer logs into the system, upon successful validation of his log in ID and password, following

Dashboard will appear.

Page 30: COMPLIANCE MANAGEMENT SOLUTION

30 | P a g e

4.1 REVIEWER DASHBOARD:

Being the Reviewer keeps an eye on the compliance status of the department. He gets to know category

wise and unit wise no. of total tasks, no. of tasks not complied, no. of tasks posing risks of non compliance

and no of tasks complied, with graphical representation.

The Reviewer can view all the respective tasks allocated to performers under his control.

Rest of the functions of the Reviewer is same as the Performer. For the details, please refer earlier section.

Kindly refer back to Section – A

Page 31: COMPLIANCE MANAGEMENT SOLUTION

31 | P a g e

4.2 ADDITIONAL FUNCTIONALITY OF THE REVIEWER

4.2.1 CHANGE PERFORMER

In ‘Utility’, option of ‘Change Performer’ can be found, as shown in the below diagram.

The Reviewer can change the performer. If any performer changes permanently or on temporary basis, the

Reviewer can change the performer and assign the tasks of such performer to the changed performer.

Upon selecting ‘Change Performer’ following screen will appear.

A. Select the appropriate unit and function from the available drop down from “Current Performer”.

B. Select the performer, whom you want to change from the “Current Performer”.

C. Select the tasks for which the performer is to be changed. These tasks can be filtered from “Filter

Task” by selecting appropriate Category, Risk and Frequency.

D. Select the appropriate function, from the “New Performer”, of which you want to add new

performer.

E. Select the new performer, whom you want to add from the “New Performer”.

F. Click on the save changes to change the performer successfully and finally.

In the event of changing the details made, click on Reset.

Page 32: COMPLIANCE MANAGEMENT SOLUTION

32 | P a g e

4.2.2 CHANGE PERFORMER LOG/HISTORY

On the below page (Change Performer Log) we can see the current and previous history of the

Performer/Reviewer/Function/Function Head. We can see the current and previous

Performer/Reviewer/HOD assigned to the particular task.

Detail and complete history of the Performer/Reviewer/HOD assigned to a particular task up till date can be

viewed.

Page 33: COMPLIANCE MANAGEMENT SOLUTION

33 | P a g e

4.2.3 ACTIVATING THE CONDITIONAL/PERIODICAL TASKS

For activating any conditional or periodical task following process mentioned below should be

followed:

A. Go to title of the task that needs to be activated

B. Task Information page shall be displayed on the screen

C. Scrolling down there is a detail tab in which activation task option is given

D. Reviewer needs to assign the date by which tasks needs to be completed. By doing this

automatically due date shall be assigned to performer.

E. Once the date is assigned, Reviewer needs to click on Activate button.

4.2.4 ACTIVATING THE ONGOING TASKS

Ongoing Tasks are those tasks which needs to be performed and maintain on daily basis but it would be

impractical to perform the tasks on daily basis therefore for the convenience of the user we assign these

task on monthly basis.

Process:

Go to Tasks menu

Scroll down and click on the Ongoing Task submenu as shown below

Page 34: COMPLIANCE MANAGEMENT SOLUTION

34 | P a g e

Select the task status “Not Activated”

Click on “Select All” link button to select the task

Click on “Activate Selected Task”

As you click on the “Activate Selected Task” button message “Selected Task Activated Successfully”

shall be displayed on the screen.

Page 35: COMPLIANCE MANAGEMENT SOLUTION

35 | P a g e

5. SECTION C: DEPARTMENT/FUNCTIONAL HEAD

Legatrix is role based application. It offers different options for different levels. At department head level there are additional functions that need to be performed. Rest of the functions is same as described under ‘Performer’ section. This section describes only the additional features. For other functionality, please refer to the earlier section.

Upon successful validation of the user id and password the following screen appears.

5.1 DEPARTMENT/FUNCTION HEAD DASHBOARD

When the user logs in, a dashboard will be displayed. There is a change from the dashboard of the performer.

There is a new ‘risk type’ Posing Risk of Non-Compliance designed at making the department head aware of

the fact that the task by a performer is not completed within the stipulated time. The department head still

has time at his/her disposal to ensure that the task is complied within actual due date. Such task is assigned

a risk type posing risk of Non-Compliance. The department head is expected to look for such task and ensure

that these are complied to within the stipulated time to ensure minimum non-compliance.

Rest of the functions of the Function/Department Head is same as the Reviewer. For the details, please refer

earlier section.

Kindly refer back to Section – A & B

Page 36: COMPLIANCE MANAGEMENT SOLUTION

36 | P a g e

5.2 ADDITIONAL FUNCTIONALITY OF THE DEPARTMENT/FUNCTION HEADS:

5.2.1 DEPARTMENT/FUNCTION HEAD METRICS REPORTS

‘Metrics Report’ tab is added for functional department head to enable him / her not only to view his / her

reports but also the reports of the performer / associates in his / her department.

A. Click on the tab namely ‘Reports’ and ‘Metrics Report’. Following page will appear.

The department head can generate the report for his / her department as well as for individual team

members under his department by checking / unchecking the boxes for each member.

The department head will get only applicable categories of law and can optionally select specific categories.

The rest of the report generation process is same as that is described in the earlier section.

“Legislation wise Report” also can be generated from as described in the earlier section.

Page 37: COMPLIANCE MANAGEMENT SOLUTION

37 | P a g e

METRICS REPORTS

The Function / Department Head can generate the report on the activities that have been completed and

pending for user specified criteria. This report can be filtered for specific criteria.

To come to reports screen, click on the option “Metrics Reports” from the ‘Reports’ option on main menu.

The following screen will appear.

A. Provide the From Date.

B. Enter To date.

C. Check ‘Task Status’ boxes to select tasks those are Not Complied / Complied / Posing Risk of Non

– Compliance.

D. Select units for which the reports to be generated. ‘All’ option is used to generate report for ALL

units.

E. Select the risk profile for reporting. ‘All’ option is used to select all risk profiles.

F. Select specific department or select ALL departments by checking appropriate boxes.

G. Select specific law categories or ALL categories by checking appropriate boxes.

H. Click ‘Show Report’ link to generate the report. The following screen will appear.

Page 38: COMPLIANCE MANAGEMENT SOLUTION

38 | P a g e

The Report use color codes – Red highlights number of tasks ‘Not Complied’, Green highlights the number of

tasks ‘ Complied’ and Orange shows the tasks that are ‘Posing Risk’ of non compliance.

Page 39: COMPLIANCE MANAGEMENT SOLUTION

39 | P a g e

6. SECTION D - UNIT HEAD/COMPLIANCE HEAD/CHIEF COMPLIANCE OFFICER

At Top Management level there are additional functions that need to be performed. Rests of the functions

are same as described under ‘Performer’ and ‘Department Head’ section. This section describes only the

additional features. For other functions please refer to the earlier section.

Upon the successful validation of the user id and password the Unit Head/Compliance Head/CXO Dashboard

will appear.

UNIT HEAD/COMPLIANCE HEAD/CXO DASHBOARD

Page 40: COMPLIANCE MANAGEMENT SOLUTION

40 | P a g e

Page 41: COMPLIANCE MANAGEMENT SOLUTION

41 | P a g e

1) Unit wise Compliance status -

In this, the Chief Compliance Officer can view the graphical representation of the Unit wise Compliance

Status along with statistics.

2) Function wise Compliance status -

In this, the Chief Compliance Officer can view the graphical representation of the Function wise Compliance

Status along with statistics.

Page 42: COMPLIANCE MANAGEMENT SOLUTION

42 | P a g e

6.1 ADDITIONAL FUNCTIONALITY OF THE UNIT HEAD/COMPLIANCE HEAD/CXO

6.1.1 ADMINISTRATION

A. Click on ‘Administration’ to maintain Users / Functions / Company Units / Regions / Entities /

Holidays / Device Summary / Search keyword. The following screen will appear

6.1.2 USERS (SUMMARY, ADD, UPDATE)

B. Click on ‘User Summary’ to maintain user list and profiles. Following page will appear.

Page 43: COMPLIANCE MANAGEMENT SOLUTION

43 | P a g e

C. If the user profile is to be updated, click on the ‘Update’ link. Following page will appear.

A. Select the Status from the drop down box. It is one of Active / Lock / Out of Office.

B. Fill in the other user details and click ‘Update’ to save the information.

C. Click ‘Cancel’ to quit the changes.

Adding New User

This role will be able to maintain the user list and profiles.

A. Click ‘New User’ to create new user. Following page will appear.

Page 44: COMPLIANCE MANAGEMENT SOLUTION

44 | P a g e

A. Fill up the user information. Select the roll from the drop down list box.

B. Click ‘Add’ button to store the user information in the database.

C. Click ‘Reset’ button to erase all information from the page but still remain on the same page.

D. Click ‘Cancel’ button to quit the page without saving changes.

6.1.3 RESET PASSWORD

When for some reason the user is not able to log into Legatrix, his/her password needs to be reset.

Please note that the password is system generated and needs to be communicated to the concerned user.

He will need to log-in to the system with the new generated password.

When he logs in for the first time after the password is reset, it is required that the user will change his / her

password.

A. Click ‘Change Password’ link. Following page will appear.

A. Select the user for whom the password is to be reset.

B. Click ‘Change Password’ button to reset the password.

Please note that the password is automatically generated by Legatrix and will be displayed as shown

on the page above. This needs to be communicated to the user.

Page 45: COMPLIANCE MANAGEMENT SOLUTION

45 | P a g e

6.1.4 FUNCTION (SUMMARY, ADD & UPDATE)

A. ‘Click the New Function’ to create new function. Following page will appear.

A. Select the entity from the dropdown list.

B. Select Unit from the dropdown list.

C. Enter the name of the new function.

D. Click ‘Add’ button to add the function in the system.

E. Click ‘Cancel’ button to quit without saving the function information.

Page 46: COMPLIANCE MANAGEMENT SOLUTION

46 | P a g e

6.1.5 UNITS (SUMMARY, ADD & UPDATE)

Using the ‘Company Units’ link, user can maintain the details of the existing units and add new units.

Click on the ‘Company Unit’ link in the dropdown menu for ‘Administration’ menu option. There are two

options, ‘Unit Summary’ and ‘New Unit’. If you want to view the existing unit details click on ‘Unit

Summary’ link. Following page will appear.

A. Select the Entity and the Region for which the units are to be viewed.

B. Click ‘Add New Unit’ button to create new unit for the selected entity.

C. Click ‘Update’ link to update the Unit Head of the selected entity.

Add New Unit

When ‘Add New Unit’ button is clicked, following page is displayed.

Page 47: COMPLIANCE MANAGEMENT SOLUTION

47 | P a g e

A. Select the entity from the dropdown box for which the unit is to be created.

B. Enter name of the unit.

C. Brief about the unit by giving short description.

D. Click ‘Add’ to add the unit.

E. Click ‘Cancel’ to quit without storing the unit.

Update

When ‘Update’ link is clicked, following page is displayed.

A. Select the entity for which the details of Unit Head are to be updated

B. Select the unit head from the Unit Heads provided.

C. Click ‘Save Changes’ button to update the unit head details.

D. Click ‘Cancel’ to quit without updating the unit head details.

Page 48: COMPLIANCE MANAGEMENT SOLUTION

48 | P a g e

6.1.6 HOLIDAYS

Holidays details can be viewed by clicking on the ‘Holidays’ button from Administration as shown in the

above picture.

Holidays can be added as shown in the below picture -

A. Put Holiday date

B. Put description of the holiday

C. Click on ‘Add’ to add in the list

D. Click on ‘Cancel’ to cancel

Page 49: COMPLIANCE MANAGEMENT SOLUTION

49 | P a g e

6.1.7 DEVICES (SUMMAY, ADD & UPDATE)

DEVICE SUMMARY

Device summary can be viewed by clicking on ‘Device Summary’ from Administration.

More devices can be added by clicking on ‘Device Summary’.

A. Select the type of device from the drop down ‘Device Type’

B. Put the description of the device.

C. Ensure the Unit name.

D. Click on ‘Add’ to confirm the new device, which appears below.

E. Click on ‘Cancel’ to cancel the addition of new device.

Page 50: COMPLIANCE MANAGEMENT SOLUTION

50 | P a g e

6.1.8 SEARCH KEYWORD

To make the search of task easier, key word for the task search can be added by clicking ‘Search Keyword’

from Administration.

Following image will appear by clicking on Search Keyword –

A. Select the category of law under which you want to add the keyword.

B. Put the Search Keyword

C. Click on Add to add the search keyword

D. Click on reset to make the changes

Page 51: COMPLIANCE MANAGEMENT SOLUTION

51 | P a g e

6.1.9 COMMON EMAIL

If you wish to send an email to the users of this Legatrix, common email can be sent by clicking on ‘Common

email’ from Utility

Once you click on Common email, following image will appear.

Details can be put as seen in the image to send the common email.

Page 52: COMPLIANCE MANAGEMENT SOLUTION

52 | P a g e

6.2 REPORTS

Metrics

Compliance Certificate

Performance Report

Legislation wise Report

Task Wise Compliance Report

A. Click on the ‘Reports’ menu option and a dropdown list will be displayed. It has four options,

‘Metrics’, ‘Compliance Certificate’, ‘Performance Report’ and ‘Legislation wise Report’

Page 53: COMPLIANCE MANAGEMENT SOLUTION

53 | P a g e

6.2.1 METRICS

When the ‘Metrics’ menu item is clicked, following page will appear.

A. Select the from and to dates for the metrics report.

B. Select the entities for reporting. Users can check / uncheck the boxes to select / deselect the entities.

C. Select the units for reporting. Users can check / uncheck the boxes to select / deselect the units. Check ‘All’ the boxes to select all the units.

D. Select the departments for reporting. Users can check / uncheck the boxes to select / deselect the departments. Check ‘All’ the boxes to select all the departments

E. Select the risks for reporting. User can check / uncheck the boxes to select / deselect the risks. Check ‘All’ the boxes to select all the risks.

F. Select the law categories for reporting. User can check / uncheck the boxes to select / deselect the law categories. Check ‘All’ box to select all the law categories.

G. Click ‘Show Report’ to generate the metrics report. When this link is clicked following web page will appear.

Page 54: COMPLIANCE MANAGEMENT SOLUTION

54 | P a g e

Page 55: COMPLIANCE MANAGEMENT SOLUTION

55 | P a g e

6.2.2 COMPLIANCE CERTIFICATE

When the ‘Compliance Certificate’ menu item is clicked, following page will appear.

A. Select the year and quarter for the compliance certificate.

B. Check the boxes for ‘Not Complied’ and ‘Complied’ as per reporting requirement.

C. Select the entities for reporting. Users can check / uncheck the boxes to select / deselect the

entities.

D. Select the units for reporting. Users can check / uncheck the boxes to select / deselect the units.

Check ‘All’ box to select all the units.

E. Select the departments for reporting. Users can check / uncheck the boxes to select / deselect the

departments. Check ‘All’ box to select all the departments

F. Select the risks for reporting. User can check / uncheck the boxes to select / deselect the risks.

Check ‘All’ box to select all the risks.

G. Select the law categories for reporting. User can check / uncheck the boxes to select / deselect the

law categories. Check ‘All’ box to select all the law categories.

H. Click ‘Generate Report’ to generate the metrics report. When this link is clicked following web page

will appear.

Page 56: COMPLIANCE MANAGEMENT SOLUTION

56 | P a g e

This contains annexure which lists all the tasks with reasons and action taken columns.

Page 57: COMPLIANCE MANAGEMENT SOLUTION

57 | P a g e

6.2.3 PERFORMANCE REPORT

We can view the Performance/status report of the Performer relating to the entire task assigned to him/her.

We can view the Performance/status report of the Performer relating to the entire task assigned to him/her

for a particular period.

Page 58: COMPLIANCE MANAGEMENT SOLUTION

58 | P a g e

6.2.4 LEGISLATIONWISE REPORT

In this report we can view the Legislation wise status of the tasks assigned for the particular period for a

selected Unit/Department/Performer. Report shows Activated Task, Complied Task and Non-Complied Task

for given period.

Page 59: COMPLIANCE MANAGEMENT SOLUTION

59 | P a g e

6.3 TASK ADMINISTRATION

6.3.1 INTERNAL COMPLIANCES

a. Menu : Task Administration Internal Compliances New Legislation / New Task

Using this functionality user can define organizations internal compliances.

b. For this first we have to create a New Legislation using ‘New Legislation’ menu.

c. Internal compliances can be created under this added legislation by using ‘New Task’ menu.

d. These Added Tasks can be defined to the units/Functions by using Menu :

Task Administration Define Unit Tasks

e. These defined tasks can be assigned to performer using menu :

Task Administration Assign Tasks

Page 60: COMPLIANCE MANAGEMENT SOLUTION

60 | P a g e

6.3.2 LEGAL UPDATE

Legal Update functionality is used to import the legal updates in the legatrix application.

Menu: Task Administration Legal Updates.

Follow the step mentioned below:

a. Browse the legal update file (Legal Updates.xls)

b. After clicking on Preview button, you can see the entire task along with summary.

c. Click on the Get Update button for importing the said task(s) into the legatrix task database.

Page 61: COMPLIANCE MANAGEMENT SOLUTION

61 | P a g e

7. ADDITIONAL FEATURES

7.1 GROUPING OF TASK

Grouping of Task functionality is used in legatrix to group the task so that user can easily identify main task

and its subtasks.

Menu: Task Administration Define Group Task

Task Administration Group Task Summary

First Define task as required:

Follow the step mentioned below:

a. Select Task type with whom you want to add the task.

b. After selecting task type select the task from grid by selecting checkbox.

c. Now click on Add button to add task in grouping.

d. For adding subtask ,select main task from main task dropdown and select task from grid by clicking

checkbox ,click on Add Button , all that task will get add to selected main task.

Page 62: COMPLIANCE MANAGEMENT SOLUTION

62 | P a g e

e. You can see main task and its related subtask on Group Task Summary Page.

f. You can see the grouped task by following maintained step:

1. Select Task type as main Task on Group Task Summary page.

2. Click on Title of main task.

3. On View Task Detail page you are able to see grouped task.

Page 63: COMPLIANCE MANAGEMENT SOLUTION

63 | P a g e

g. You can see individual task details by click each task.

Page 64: COMPLIANCE MANAGEMENT SOLUTION

64 | P a g e

7.2 COMPLETE NON COMPLIED TASK ON COMPLIANCE CALENDAR

This functionality is used in legatrix to complete Non Complied task on Compliance Calendar.

Menu: Task Compliance Calendar

Follow the maintained step to Complete Non Complied Task:

a. Select the date from Calendar colored in Red.

b. Enter the required fields from Complete Task Panel.

c. Upload document if you require.

d. Select the task from grid which you want to complete.

e. Now click on Complete and Ok button for completion.

Page 65: COMPLIANCE MANAGEMENT SOLUTION

65 | P a g e

Page 66: COMPLIANCE MANAGEMENT SOLUTION

66 | P a g e

7.3 QUESTION BASED COMPLIANCES

Question Based compliances functionality is used to activate event task based on questions.

Menu: Task Event Compliances

Follow the below step to activate task based on questions:

a. Select the question from grid whose task you want to activate.

b. Click on yes link ,you will get the task related to that question.

c. Now put the dates corresponding to task that you want to activate.

d. Click on Activate button.

Page 67: COMPLIANCE MANAGEMENT SOLUTION

67 | P a g e

7.4 EVENT INITIALIZATION

Event Initialization functionality is used to initialize the tasks for event on particular Event Date.

According to Event Date Due Dates for performer, Reviewer and Function Head get reflected.

Menu: Task Task Summary

Follow the below steps to Initialize the Event:

a. Select the Law Category and other selection criteria for which you want to initialize the event.

b. Now select the Event.

c. Select Sub Event/BaseDate.

d. Click on Search button to find the task related to Sub Event/BaseDate.

e. Now Select Event Date on which you want to do Event.

f. Now you are able to see the Due Date column in followed grid. Due Date column contains Date for

performer, Reviewer, Function Head according to Event Date for that Task.

g. Now click on Initialize Event task button.

h. So now that Event get initialize for that Event Date.

Page 68: COMPLIANCE MANAGEMENT SOLUTION

68 | P a g e

Page 69: COMPLIANCE MANAGEMENT SOLUTION

69 | P a g e

7.5 WHISTLE BLOWER ACCESS

This allows an employee of the company to report any fraud noticed by him. The alert will go to the chief compliance head accordingly. The employees having access to the legatrix link can blow a whistle, to do so the following details need to be filled in:

Fill in the details as required below to report the fraud:

Page 70: COMPLIANCE MANAGEMENT SOLUTION

70 | P a g e

7.6 AUDIT ACCESS

The auditor role can be given to any third party for conducting Audit. The auditor can give comments on task and documents attached as supporting documents to a task. An Audit report may be generated based on the audit comments.

Auditor’s dashboard

To perform audit, go to the history tab of a task and click of Audit.

Add the audit comments and complete the Audit.

Page 71: COMPLIANCE MANAGEMENT SOLUTION

71 | P a g e

Page 72: COMPLIANCE MANAGEMENT SOLUTION

72 | P a g e

7.7 ADVISORY SERVICES

The advisory module allows the users to seek advise on the tasks mapped to them on legatrix. The advise

may be sought on a legal and technical issue. The user may select the relevant options and seek assistance

of Legasis team on any issue. To use this option the user may click on the question mark sign for the

particular task and proceed with selection of details.

7.8 MINI SOP

This allows the company to upload a SOP regarding the completion of a task. This allows the internal

SOPs to be available on the system to perform particular task. A mini SOP for the respective task would

help capture the back-end working in regard to the task. This mini SOP can also capture peculiarities /

special attentions required for completing the task. Performer can upload SOP for his/her task

Page 73: COMPLIANCE MANAGEMENT SOLUTION

73 | P a g e

7.9 BUSINESS RESPONSIBILITY REPORTING

This module takes care of the reporting requirements as per the SEBI guidelines. The policies and procedures of the company may be uploaded on the system. Based on these the tasks are prepared. The tasks are mapped to the concerned performers and a report can be generated based on the format prescribed by the SEBI.

The dashboard will show the principle wise performance

The BR Information may be stored through the following menu options

Page 74: COMPLIANCE MANAGEMENT SOLUTION

74 | P a g e

The policies and procedures may be uploaded into the system through the following menu options

Page 75: COMPLIANCE MANAGEMENT SOLUTION

75 | P a g e

The principle wise performance report may be generated in the following format through the reports option

The following Report can be generated

The Corporate Social Responsibility Module The details of CSR may be added through the following menu option

Page 76: COMPLIANCE MANAGEMENT SOLUTION

76 | P a g e

The following page allows adding the CSR information

Page 77: COMPLIANCE MANAGEMENT SOLUTION

77 | P a g e

7.10 PREVENTION OF SEXUAL HARASSMENT AT WORKPLACE MODULE

The committee details may be entered in the system

The details of the committee may be viewed through the following option

Page 78: COMPLIANCE MANAGEMENT SOLUTION

78 | P a g e

The details of the meetings conducted by the internal complaints committee may be entered through the following option:

The Sexual Harassment Act requires mandatory trainings to be conducted. The training details may be stored through the following option.

The summary of trainings conducted may be entered through the following option

Page 79: COMPLIANCE MANAGEMENT SOLUTION

79 | P a g e

7.11 MAKER-CHECKER

In this functionality,

o Reviewer can review the task reported by Performer, where Reviewer is not assigned to any

task, Function Head would be responsible for the same.

o Reviewer / Function Head can provide sign-off to the reported task

o Reviewer/Function Head can reassign the task to the concerned Performer where reporting

of the tasks is not satisfactory

Procedure:

o On reporting of tasks by Performer, concerned Reviewer / Function Head will receive “Task

Approval Alert” through e-mail

Page 80: COMPLIANCE MANAGEMENT SOLUTION

80 | P a g e

o Then Reviewer / Function Head can Login and Access Maker Checker Functionality by using

Task Maker Checker Summary menu

o Tasks can be filtered out as per the requirement by using “Task Selection Criteria”

Page 81: COMPLIANCE MANAGEMENT SOLUTION

81 | P a g e

Color combination used on Maker Checker Web-Page:

Amber Color: Tasks reported by Performer

Red Color: Tasks reassigned by Reviewer/Function Head

Performer’s comment will be available on the screen for Review purpose

Reviewer / Function Head can view Tasks Details by clicking on “Title” of concerned task

On task review, Reviewer/Function Head should take a call whether to Reassign Task or not.

o To re-assign or complete the task:

Select the task by using check box (this functionality is also available to select multiple tasks)

Page 82: COMPLIANCE MANAGEMENT SOLUTION

82 | P a g e

Select appropriate status as “Reassigned” or “Assign Task Completed” in Status Combo Box

Put relevant comment (i.e. reason for reassignment or any other) in the Comment Box

Click on “Completed/Reassign Task”

In case of “Assign Task Completed” status the concerned task will get completed in the

system and e-mail alert will go to the concerned performer.

In case of “Reassign” status the task will get reassigned to the concerned performer for

necessary action and e-mail alert will go to the concerned performer. This task will be closed

only after sign-off by Reviewer/Function Head.

Page 83: COMPLIANCE MANAGEMENT SOLUTION

83 | P a g e

8. LEGASIS SUPPORT PLATFOR TOOL

Legasis Support Platform is ticketing tool. Using this tool, users can raise the query to the Legasis Support

team. Query might be technical, functional, task(s) related, advisory service or any help/information

required for Legatrix application.

To open the Legasis Client Support platform, go to the Support screen by clicking on Support icon from

Home page.

On Support page, click on “Click here to access ticketing tool” link, Legasis Support Platform tool will open in

new browser window.

The Home page has the below menus/icons:

New Ticket

Ticket Summary

Advisory Service

Page 84: COMPLIANCE MANAGEMENT SOLUTION

84 | P a g e

8.1 NEW TICKET

Click on New Ticket icon on Home page to see Raise Ticket screen:

Ticket Details:

The following fields are auto populated:

1. User Name

2. Email Id

3. Raised Date (Current Date)

User can select the following fields:

1. Severity

The possible values are Low, Medium and High.

2. Title

Page 85: COMPLIANCE MANAGEMENT SOLUTION

85 | P a g e

This field is to categories the tickets in the system only. User can select multiple titles to generate

multiple tickets along with common ticket description.

3. Description

This would be any valid text to describe the ticket(s)/issue(s).

Attachment:

User can upload supporting document(s) for ticket/issue.

8.2 TICKET SUMMARY

Click on Ticket Summary icon on home page see Ticket Summary page:

Logged in user can see all the tickets raised by him/her. In case user is coordinator, he/she can see all the

tickets of all the users in the tool.

Users can also filter the tickets based on provided criteria including date range, ticket status, severity, Title

ticket no etc.

8.3 ADVISORY SERVICE

Click in Advisory Service icon from Home page to see Advisory Service screen:

Page 86: COMPLIANCE MANAGEMENT SOLUTION

86 | P a g e

In case user required advisory service they can user this screen with required description on it.

Query Details:

The following fields are auto populated:

1. User Name

2. Email Id

3. Raised Date (Current Date)

4. Description

This would be any valid text to describe the required advisory service.

Attachment:

User can upload supporting document(s) for advisory service.

Page 87: COMPLIANCE MANAGEMENT SOLUTION

87 | P a g e

Thank you.