htsrooms travel venues analyticsstrategy support hotelandtravelsolutions.co.uk

Complete control of your booking costs

hotelandtravel solutions

Bespoke specialist solutions for accommodation,

venue sourcing and travel management fulfi lling

the needs of the traveller, the booker and the buyer.

“ ”Our team share a commitment to exceptional performance, based on personal responsibility, proactive communication and attention to detail.

Julie ShorrockFounder &

Managing Director

Sourcing AccommodationSourcing the right accommodation for business travel with

an online and offl ine service - we make it easy.

Business TravelWith access to all UK and Worldwide rail and air travel.

Corporate business travel - no problem.

Venue Off eringWe off er complete venue sourcing for meetings and events.

From search and selection to site inspections - it’s covered.

Achieve substantial cost savings and an e� ective solution for…

Accredited members of

the Hotel Booking Agents

Association (HBAA), which

promotes best practice

in the procurement of

accommodation and venues

for conferences, training,

meetings and events. “Our team share a commitment to exceptional performance, based on “Our team share a commitment to exceptional performance, based on “personal responsibility, proactive communication and attention to detail. “personal responsibility, proactive communication and attention to detail. “

From search and selection to site inspections - it’s covered.

Association (HBAA), which

accommodation and venues

We champion the best possible solutions tailored

to suit your exacting needs and aligned to

meet your strategic objectives.

Whether you seek cost

reduction, more choice or

policy compliance, improved

traveller satisfaction or wish

to benefi t from the increased

effi ciency – our service is

tailored to meet your needs.

We deliver spend

transparency by sharing

valuable data-driven

insights and recommending substantial cost-

saving opportunities and booking effi ciencies.

Accurate communication and quick response

from our team of professional management

specialists ensures a smooth, no nonsense

approach to your hotel booking, venue sourcing

and travel management.

Accommodation

Whatever your driver for outsourcing: reduced spend,

greater effi ciencies, freeing up your resources

- we can help.

We cover all price points and budgets with an established

portfolio of clients, with accommodation and conferences

representing their core spend, whilst providing a

consolidated service for their total travel requirements.

Outstanding bespoke service levels

Our bespoke service level agreements are

developed for each client enabling us to tailor

our online and offl ine booking tools to meet your

requirements including; specifi c data capture

to generate management reports detailing

expenditure, budget analysis and savings

achieved, to even monitoring your carbon

footprint – whatever your needs we are fl exible

and adaptable.

Best rates available always

Our technology automatically searches our

negotiated and preferential rates together with

online off ers, and with a comprehensive network

of overseas hotel accommodation as well as UK

you’re guaranteed the best rate regardless of

location. We maximise on your buying power and

our knowledge to deliver your specifi c needs.

Tailored invoicing options

We off er consolidated invoicing for all spend

ensuring you can achieve a 100% VAT reclaim on

all expenditure.

Your invoice instructions can be programmed to

the individual booker or traveller profi le to include

pre-booked value only, a specifi ed subsistence

allowance, extras and full account.

Employee benefi ts

We provide all hotels a platform to promote

special leisure off ers to all of our clients, viewable

via our online booking tool. Whilst we are a

business travel agency, we recognise the need to

assist with our clients’ leisure breaks, and as we

are the hotel specialists and have the contacts we

are happy to assist with all leisure bookings and

promote the hotels’ special off ers.

Online and offl ine – we make no preference

We’ve a reputation for consistently providing high

service levels, becoming an extension to your

organisation and recognised as specialists in hotel

and travel.

We build long-lasting relationships understanding

individual personal preferences whilst delivering

within your company’s hotel and travel policy.

You can benefi t from consultants who know your

objectives and booking policies inside out.

Data analysis and recommendations

We proactively share management information

reports off ering you an easy to understand visual

spend analysis for transparency alongside our

recommendations to improve effi ciencies.

The reports are bespoke to your needs, providing

only the information you require, e.g. cost centre,

job numbers, purchase orders or company

divisions, even including analysis on individual

bookers and travellers.

Online bookingFind, view and book a hotel whilst

adhering to your policy.

Online booking features…

Mobile Optimised

Book on the go 24/7/365.

Quick & Easy Search

Search for accommodation by

name, location or map.

Quality Accommodation

Only accredited accommodation

within your policy will be available.

Accommodation Profi le

Review hotel description, parking,

facilities listing and photos to help

you choose.

Accurate Directions

Integrated with Google Maps for

easy directions.

Personalised Banding

Easily identify hotels’ preferred

status with preferential rates.

Policy Restraints

Booking controls implemented to

deliver within all policy restraints

and achieve compliance.

Authorisation Process

Automated authorisation procedures

to include booking restrictions and

out of policy requests, capturing

necessary data.

Group Bookings

Expertise in logistical planning and

organising of group bookings.

Data Capture

Pre-fi xed or variable, tailored to your

needs for analytics and MI reports.

Dedicated Support

Dedicated consultants delivering a

professional, effi cient and friendly

traveller experience.

Developed in-house, in conjunction with a

leading IT design company, our booking portal is

feature–rich, optimised for easy access on mobile

and tablet. Continuous one-to-one, group on-site

and remote online training is provided.

With the ability to tailor the booking options to

your requirements, including Preferred Hotels,

specifi c data capture and policy restraints to

individual profi les you can retain hotel fl exibility

meeting individual needs whilst mandating policy.

Our bespoke online tool improves administration

effi ciencies including sourcing, booking, paying

and collating useful data which we translate into

meaningful insights that improve your business.

“ ”We make no preference to how the booker

chooses to book – online or offl ine.

OnlineFind, view and book a hotel

“ ”We make no preference to how the booker “We make no preference to how the booker “ chooses to book – online or offl ine.

Find, view and book a hotel

Online booking features…

Mobile Optimised

Book on the go 24/7/365.

Quick & Easy Search

Search for accommodation by

name, location or map.

Quality Accommodation

Only accredited accommodation

within your policy will be available.

Accommodation Profi le

Review hotel description, parking,

facilities listing and photos to help

Find, view and book a hotel

Online booking features…

Mobile Optimised

Book on the go 24/7/365.

Quick & Easy Search

Search for accommodation by

name, location or map.

Quality Accommodation

Only accredited accommodation

within your policy will be available.

Accommodation Profi le

Review hotel description, parking, ”We make no preference to how the booker

We’re experts at managing your rail, air and

road expenditure.

We confi gure our service to match your travel needs.

From fi rst class to advance purchase tickets, full

service to no frills, all your travel requirements are

managed seamlessly.

Rail (UK & EU)

Air (Domestic & International)

Airport Parking

Airport Lounges

Car Hire

Ferries

Pre-Trip Authorisation

Varying Traveller Profi les

Travel & Budget Restrictions

Array Of Management Reports

View & Print All Bookings

Travellers Location 365 Days

Travel management features…Business travelExpert advice

We can advise the most suitable fares, deploy a

corporate travel policy, as well as off ering a range

of alternative options, calculating missed and

achieved savings on all travel spend.

Online and offl ine booking

Our online booking tool provides full

transparency of all fares, routes and times.

From budgets, traveller profi les and authority

rules to authorisation processes, our

solution enables the booker to select the best

option that suits the traveller, whilst adhering to

policy restraints.

Flexibility to provide a unique solution

As a wholly-owned, independent private company,

we’re able to remain agile and adapt to our clients’

changing circumstances and requirements.

Our travel services are purposefully confi gured

and aligned to suit our clients’ needs off ering a

uniquely tailored solution.

We provide complete venue sourcing,

from search and selection to site inspections

- it’s covered.

We also off er a Meetings and Event Management

Service which provides the perfect marriage of both

cost control and creativity.

External Venue Sourcing

Venue Selection & Negotiation

Internal Space Management

Site Inspections

Management Information

Intimate Business Meetings

Large Audience Conferences

Team Building

Annual Stakeholder Events

Product Launches

Venue sourcing features…

Conference, event& venue sourcingDedicated conference and events team

We take the time to listen carefully to your

brief, off er our knowledge and experienced

based advice to ensure your expectations

are always met.

Whether you’re looking for an interview room

or an inspirational venue for an exclusive

event, we have it covered.

Sourcing the perfect venue

With ‘best fi t’ at the forefront of our search

criteria we source, negotiate and book perfectly

matched venues for your event.

Meetings, Conferences and Team Building, Annual

Events, Product Launches, International Events –

whatever the event we’re here to ensure its set up

for success.

Managing your event

We off er expertise in sourcing, booking and

managing the specifi c details Including logistical

assistance with room allocations, itineraries

and menu choices. Additionally our automated

chronological event management system tracks

your event amendments – we assist with it all.

Extraordinary Service Levels are all about

priorities and our clients are our number one.

We uncover and clarify our clients’ needs from day

one and package a myriad of bespoke services into a

single solution that absolutely fulfi ls their objective.

Building close relationships…We Visit Your Key Offi ces & Locations

Throughout The UK

We Meet Key Stakeholders Including

Bookers & Travellers

We Identify Individual Personal Preferences

We Create A Hotel & Travel Strategy Bespoke

To Your Needs

We Implement & Mandate Your Tailored

Hotel & Travel Policy

We Analyse Data & Send You MI Reports

Each Month

We Drive Innovation Through

Continuous Development

We Provide Recommendations To Improve

Effi ciencies & Cost Savings

Outstanding serviceA winning strategy

As an independent privately-owned company,

we’re able to remain agile and adapt to our clients’

changing circumstances and requirements. Our

services are purposefully confi gured to suit our

clients’ needs, aligned to their strategic objectives,

off ering a uniquely tailored solution.

Support – we’re there for you

Our industry experts focus on delivering an

effi cient and professional service. Welcoming and

approachable, our team genuinely care about

your business needs and building relationships

with all bookers.

Account management - no clock watching

Our aim is to ensure the buyer, booker, travellers

needs are always met, so much so that we do not

monitor the number of account management

days allocated to clients. We recognise account

management activities are essential to deliver a

proactive service achieving the objectives we

have agreed.

Analytics that off er true transparency and actionable

insights that identify further potential cost savings.

Our monthly management information reports off er easy

to understand visual spend analysis and transparency. With

bespoke data capture fi elds, we provide actionable insights and

recommendations to improve buying patterns and reduce spend.

Summary of costs by Month & Year

Accommodation Spend & Savings

Travel Spend & Savings

Conference Spend & Savings

Booker & Traveller Analysis

Division/Custom Field Analysis

Out of Policy Analysis

Key Locations / Routes Analysis

Preferred Hotel Programme

Supplier Consolidation

Achieved / Lost Savings

CO2 Footprint Analysis

A suite of reports that off er insight…Analysis & insight

Accurate data capture and analysis

We can program a clients’ company profi le to

accommodate multiple sub accounts to generate

individual data reports for invoicing purposes.

Our solution can be aligned to meet the structure

specifi ed by our clients. Booker profi les can either

be pre-fi xed to the relevant sub account, e.g.

department/store name and cost centre or coded

by the booker at the time of booking.

All data captured can be extracted for the overall

company or by each data capture fi eld, e.g.

department, cost centre, store name etc.

The supporting booking data accompanying our

invoices is supplied in the .xlsx Excel format,

enabling clients to manipulate the data further

with ease, to assist with internal processing.

Management information

We recognise that progressive development is

key to achieving innovative ideas that result

in continuous spend reduction. Management

reports are analysed monthly by our experts

who interpret the data into actionable insights

and highlight discussion points. Every month

we provide you with a summary of spend and

recommendations to deliver tangible savings.

Complete control of your booking costs

Hotel and travel solutions limited

Five Mile House, 128 Hanbury Road, Stoke Prior, Bromsgrove, Worcestershire B60 4JZ Registered in England and Wales. Limited Company Number 07340913

hotelandtravelsolutions.co.uk

0845 0945 914

hello@hotelandtravelsolutions.co.uk