comparing indian and japanese culture

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    Japan

    Group 2

    Anish Thomas

    Rini Rajan

    Lisa Thomas

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    PESTEL ANALYSISPolitical

    e-governance initiatives - greater transparency toJapanese politics and improve political administration

    diplomatic row with North Korea - provocative actionshave led to the destabilization of peace in the region.

    Economic

    The second country after China with official foreignreserves exceeding $1tn.

    Earthquake and tsunami had a detrimental effect onbusiness and economy, wiped out towns and industrialzones that supplied essential components. The supplydisruption

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    Social

    Government to alleviate the declining birth

    rate. The population that contributes to the labor

    force (1564 years) has steadily - shortage of

    both labor and industrial productivity.Technological

    Government expenditure on R&D has

    increased by around 36% from $128bn in2001 to $174bn in 2010.

    Faces challenges from China and India, both of

    which have R&D, low costs and skilled labor

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    Environmental

    Registered with the UN its intention to slashgreenhouse gas emissions by 25% from 1990 levelsby 2020.

    One of the largest producers of CO2 in the world.

    Legal

    In December 2010, the country announced plans toreduce its effective corporation tax rate from 40.9%to around 36%.

    World Bank's 2011 Doing Business Report- getting a

    business up and takes Min.8 procedures and 23days, which is both a longer period of time andgreater level of complexity than the OECD avg. of 5.6procedures and 13.8 days.

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    On a trip to Japan the president of a large American electricalappliances company visited one of the factories of a leadingJapanese manufacturer. When he was shown the productionline, he was utterly amazed at the workers absorption in their

    simple task and the diligence and precision of the womenworkers. He was so impressed, and believed it so important toanalyze their motivation, that the president extended his stay inJapan. Thinking it might explain the difference in laborproductivity between Americans and Japanese, he tried hard to

    discover the key to their work attitudes. He observed the same women as they worked on the assembly

    line for several days, until he finally decided that the way thesewomen approach their work reflect something of japanstraditional spirit. They appear to work in exactly the same spirit

    as they might perform traditional arts, like flowers arranging ortea ceremony. These girls are not just mindlessly moving theirhands as they work; they seem to find some delicate diversity inapparently repetitive and simple functions. As a result, their skillsimprove dramatically.

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    Organizational Commitment

    There are two schools of thought about commitment.

    The from control to commitment school, was led byWalton (1985), who saw commitment strategy as amore rewarding approach to human resourcemanagement, in contrast to the traditional controlstrategy.

    Japanese/excellence school, is represented by writerssuch as Pascale and Athos (1981) and Peters andWaterman (1982), who looked at the Japanese model

    and related the achievement of excellence to gettingthe wholehearted commitment of the workforce to theorganization.

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    Ethnocentric

    Atsushi ToyoshimaManaging Director of

    Toyota Kirloskar Motor Pvt. Ltd(TKM).

    Shinzo NakanishiManaging

    Director and CEO ofMaruti Suzuki India Ltd.

    Tatsuya ShinkaiChairman ofSuzuki

    Motorcycle India Private Limited

    Masaru TamagawaManaging Director, Sony

    India

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    Conventional Japanese HRM Systems

    (CJHRMS)

    Seniority Wage System (SWS)

    Lifetime Employment Systems (LES)

    Seniority-based Promotion System

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    Seniority Wage System (SWS)

    SWS that were widely practiced from the 1970s Rewarded employees on the basis of cumulative

    on-the-job experience, and internal training over

    the years that are strongly related to their tenure.

    The practice aimed to secure and retain skilled

    labor.

    SWS leads to high fixed labor cost that hurts

    capital gains. It also results in a stark wage

    difference that could de-motivate younger

    Japanese workforce

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    Lifetime Employment Systems (LES)

    Considering the scarcity of skilled labor and

    intensive poaching during the industrialrevolution, LES was strategically emphasized in

    the 1970s to gain full employee commitment.

    LES that promotes a lifelong employer-employee relationship via the integration of

    employer-employee goals also promotes

    employee motivation and stable employmenttill mandatory retirement age.

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    Current Scenario

    External forces in Japan: High fixed labor cost

    Economic downturn and competitive business

    environment

    Increased importance of profitability as a

    measure of corporate performance

    Changing work values of younger workforce

    Change of management values to securing

    and retaining highly-competent employees

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    Criticisms to CJHRMS

    CJHRMS are simply incompatible with aglobalized future.

    There is tendency with Japanese firms to losehighly-competent staff to other multinationalcorporations (MNCs) due to less attractive SWS.

    Cornered by various changes such asglobalization, prolonged recession, high fixedlabor cost and the changing work values,

    Japanese firms have begun to recognize the needto modify CJHRMS to secure a highly-competentpool of workforce for sustaining a competitiveedge.

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    Comparing Indian and Japanese Culture

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    Power distance

    India Japan

    Score - 77

    Power is distributed more unequally

    Accepted by the population as a

    cultural norm

    Social inequality is accepted

    Leaders are expected to be decisive

    and self-sufficient Subordinates should know there

    place and not question their

    superiors

    Score - 54

    Conscious of their hierarchical

    position in any social setting

    However, it is not as hierarchical as

    India

    There is no one top guy

    Education system : everybody isborn equal and anyone can get ahead

    and become anything if works hard

    enough

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    Individualism

    India: 48 and Japan: 46

    Both are collectivist society

    Being a part of a group is highly valued

    Stronger acceptance of fate, tending to cause low stress levels

    However, Japan is not as collectivistic as India

    Society does not have extended family system

    Japanese are experienced as collectivistic by Western standards and

    experienced as individualistic by Asian standards

    More private and reserved than Indians

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    Masculinity / Femininity

    India Japan

    Score 56

    Masculine but more feminine than

    Japan

    Quality of life is the sign of successStanding out from the crowd is not

    admirable

    Emphasize the quality of the whole

    life

    Organizations are not very

    competitive

    Score 95

    One of the most masculine societies

    Employees are most motivated

    when they are fighting in a winningteam

    Drive for excellence

    Perfection in every aspect of life

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    Uncertainty avoidance

    India Japan

    Score 40

    In comparison to Japan, India is very

    low

    Uncertain situations and conditions

    are viewed as part of the job

    More tolerant and flexible

    Population is open to unstructuredideas and situations

    Have fewer rules and regulations

    with which to attempt control

    Score 92

    One of the most uncertainty

    avoiding countries

    Japan is constantly threatened by

    natural disasters

    Lot of time and effort is put into

    feasibility studies Detailed facts and figures before

    taking any decision

    Changes are too difficult

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    Long term orientation

    India 61 and Japan 80

    Indias LTO lesser when compared to Japan

    Both countries have high adaption of tradition to the modern context

    High savings ratio driven by thrift

    Patience and perseverance toward slow results

    Concern with respecting the demand of virtue

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    General business challenges

    Declining labor forceComparatively poor education and healthcareperformance

    High wage costs:

    Declining technical workforce

    Change in legal policies leads to unpredictablesituations

    Violation of human rights, Weak prosecutionsystem, Declining judicial reviews

    Strong knowledge base

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    Important points which an Indian

    Manager should keep in mind

    Language

    Patience and politeness

    Japan is not as collectivistic

    Private and reserved than Indians

    Japan is not as Hierarchical as India

    Love to compete and win

    Drive for excellence and perfection

    High need for uncertainty avoidance

    Highly long term oriented people

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    Need for global mindset

    Overcome the cultural differences

    Being open minded Comfort with diversity

    Cultural integration

    Interest in history, geography and nationalphenomena

    Integrity in both ethical and intellectual matters

    Abstract thinking is essential Risk taking capability

    Cultural sensitivity