comparing indian and japanese culture
TRANSCRIPT
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Japan
Group 2
Anish Thomas
Rini Rajan
Lisa Thomas
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PESTEL ANALYSISPolitical
e-governance initiatives - greater transparency toJapanese politics and improve political administration
diplomatic row with North Korea - provocative actionshave led to the destabilization of peace in the region.
Economic
The second country after China with official foreignreserves exceeding $1tn.
Earthquake and tsunami had a detrimental effect onbusiness and economy, wiped out towns and industrialzones that supplied essential components. The supplydisruption
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Social
Government to alleviate the declining birth
rate. The population that contributes to the labor
force (1564 years) has steadily - shortage of
both labor and industrial productivity.Technological
Government expenditure on R&D has
increased by around 36% from $128bn in2001 to $174bn in 2010.
Faces challenges from China and India, both of
which have R&D, low costs and skilled labor
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Environmental
Registered with the UN its intention to slashgreenhouse gas emissions by 25% from 1990 levelsby 2020.
One of the largest producers of CO2 in the world.
Legal
In December 2010, the country announced plans toreduce its effective corporation tax rate from 40.9%to around 36%.
World Bank's 2011 Doing Business Report- getting a
business up and takes Min.8 procedures and 23days, which is both a longer period of time andgreater level of complexity than the OECD avg. of 5.6procedures and 13.8 days.
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On a trip to Japan the president of a large American electricalappliances company visited one of the factories of a leadingJapanese manufacturer. When he was shown the productionline, he was utterly amazed at the workers absorption in their
simple task and the diligence and precision of the womenworkers. He was so impressed, and believed it so important toanalyze their motivation, that the president extended his stay inJapan. Thinking it might explain the difference in laborproductivity between Americans and Japanese, he tried hard to
discover the key to their work attitudes. He observed the same women as they worked on the assembly
line for several days, until he finally decided that the way thesewomen approach their work reflect something of japanstraditional spirit. They appear to work in exactly the same spirit
as they might perform traditional arts, like flowers arranging ortea ceremony. These girls are not just mindlessly moving theirhands as they work; they seem to find some delicate diversity inapparently repetitive and simple functions. As a result, their skillsimprove dramatically.
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Organizational Commitment
There are two schools of thought about commitment.
The from control to commitment school, was led byWalton (1985), who saw commitment strategy as amore rewarding approach to human resourcemanagement, in contrast to the traditional controlstrategy.
Japanese/excellence school, is represented by writerssuch as Pascale and Athos (1981) and Peters andWaterman (1982), who looked at the Japanese model
and related the achievement of excellence to gettingthe wholehearted commitment of the workforce to theorganization.
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Ethnocentric
Atsushi ToyoshimaManaging Director of
Toyota Kirloskar Motor Pvt. Ltd(TKM).
Shinzo NakanishiManaging
Director and CEO ofMaruti Suzuki India Ltd.
Tatsuya ShinkaiChairman ofSuzuki
Motorcycle India Private Limited
Masaru TamagawaManaging Director, Sony
India
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Conventional Japanese HRM Systems
(CJHRMS)
Seniority Wage System (SWS)
Lifetime Employment Systems (LES)
Seniority-based Promotion System
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Seniority Wage System (SWS)
SWS that were widely practiced from the 1970s Rewarded employees on the basis of cumulative
on-the-job experience, and internal training over
the years that are strongly related to their tenure.
The practice aimed to secure and retain skilled
labor.
SWS leads to high fixed labor cost that hurts
capital gains. It also results in a stark wage
difference that could de-motivate younger
Japanese workforce
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Lifetime Employment Systems (LES)
Considering the scarcity of skilled labor and
intensive poaching during the industrialrevolution, LES was strategically emphasized in
the 1970s to gain full employee commitment.
LES that promotes a lifelong employer-employee relationship via the integration of
employer-employee goals also promotes
employee motivation and stable employmenttill mandatory retirement age.
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Current Scenario
External forces in Japan: High fixed labor cost
Economic downturn and competitive business
environment
Increased importance of profitability as a
measure of corporate performance
Changing work values of younger workforce
Change of management values to securing
and retaining highly-competent employees
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Criticisms to CJHRMS
CJHRMS are simply incompatible with aglobalized future.
There is tendency with Japanese firms to losehighly-competent staff to other multinationalcorporations (MNCs) due to less attractive SWS.
Cornered by various changes such asglobalization, prolonged recession, high fixedlabor cost and the changing work values,
Japanese firms have begun to recognize the needto modify CJHRMS to secure a highly-competentpool of workforce for sustaining a competitiveedge.
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Comparing Indian and Japanese Culture
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Power distance
India Japan
Score - 77
Power is distributed more unequally
Accepted by the population as a
cultural norm
Social inequality is accepted
Leaders are expected to be decisive
and self-sufficient Subordinates should know there
place and not question their
superiors
Score - 54
Conscious of their hierarchical
position in any social setting
However, it is not as hierarchical as
India
There is no one top guy
Education system : everybody isborn equal and anyone can get ahead
and become anything if works hard
enough
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Individualism
India: 48 and Japan: 46
Both are collectivist society
Being a part of a group is highly valued
Stronger acceptance of fate, tending to cause low stress levels
However, Japan is not as collectivistic as India
Society does not have extended family system
Japanese are experienced as collectivistic by Western standards and
experienced as individualistic by Asian standards
More private and reserved than Indians
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Masculinity / Femininity
India Japan
Score 56
Masculine but more feminine than
Japan
Quality of life is the sign of successStanding out from the crowd is not
admirable
Emphasize the quality of the whole
life
Organizations are not very
competitive
Score 95
One of the most masculine societies
Employees are most motivated
when they are fighting in a winningteam
Drive for excellence
Perfection in every aspect of life
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Uncertainty avoidance
India Japan
Score 40
In comparison to Japan, India is very
low
Uncertain situations and conditions
are viewed as part of the job
More tolerant and flexible
Population is open to unstructuredideas and situations
Have fewer rules and regulations
with which to attempt control
Score 92
One of the most uncertainty
avoiding countries
Japan is constantly threatened by
natural disasters
Lot of time and effort is put into
feasibility studies Detailed facts and figures before
taking any decision
Changes are too difficult
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Long term orientation
India 61 and Japan 80
Indias LTO lesser when compared to Japan
Both countries have high adaption of tradition to the modern context
High savings ratio driven by thrift
Patience and perseverance toward slow results
Concern with respecting the demand of virtue
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General business challenges
Declining labor forceComparatively poor education and healthcareperformance
High wage costs:
Declining technical workforce
Change in legal policies leads to unpredictablesituations
Violation of human rights, Weak prosecutionsystem, Declining judicial reviews
Strong knowledge base
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Important points which an Indian
Manager should keep in mind
Language
Patience and politeness
Japan is not as collectivistic
Private and reserved than Indians
Japan is not as Hierarchical as India
Love to compete and win
Drive for excellence and perfection
High need for uncertainty avoidance
Highly long term oriented people
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Need for global mindset
Overcome the cultural differences
Being open minded Comfort with diversity
Cultural integration
Interest in history, geography and nationalphenomena
Integrity in both ethical and intellectual matters
Abstract thinking is essential Risk taking capability
Cultural sensitivity