comparative management, dr. yang 2003 3-1 ethics and social responsibility chapter 3

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Comparative Management, D r. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

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Comparative Management, Dr. Yang Learning Objectives (cont.) Know how ethics affect individual behavior in organizations Consider ways of scientifically studying organizational ethics Know methods for resolving cross-cultural ethical conflicts Analyze your ethics and how they affect your understanding of management and organizational behavior

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Page 1: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

3-1

Ethics and Social Responsibility

Chapter 3

Page 2: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

3-2

Learning ObjectivesDefine ethics and understand the importance of ethical behavior for organizationsDiscuss four perspectives on ethics and arguments for ethical relativism and universalismUnderstand the efficiency and social responsibility perspectives of corporate social responsibility

Page 3: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

3-3

Learning Objectives (cont.)Know how ethics affect individual behavior in organizationsConsider ways of scientifically studying organizational ethicsKnow methods for resolving cross-cultural ethical conflictsAnalyze your ethics and how they affect your understanding of management and organizational behavior

Page 4: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

3-4

EthicsMoral standards, not governed by law, that focus on the human consequences of behavior

Page 5: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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Four Perspectives on EthicsDescriptive ApproachConceptual ApproachNormative ApproachPractical Approach

Page 6: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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Relativism Vs. Universalism

Page 7: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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The Social Responsibility of Corporations

The Efficiency PerspectiveThe Social Responsibility Perspective

Page 8: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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Kohlberg’s Theory of Moral Development

Stage 1 - Obedience and PunishmentStage 2 - Individualism and ReciprocityStage 3 - Interpersonal ConformityStage 4 - Social System/Law and OrderStage 5 - Social ContractStage 6 - Universal Ethical Principles

Page 9: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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Face and Ethical Behavior

Page 10: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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Internal Ethical IssuesDiscriminationSafetyCompensationChild Labor

Page 11: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

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Cross-Cultural Ethical IssuesTheft of Intellectual PropertyBribery and CorruptionIntentionally Selling Dangerous ProductsEnvironmental PollutionIntentional Misrepresentation in Negotiations

Page 12: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

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Kohls and Buller’s Approaches for Resolving Ethical Conflict

AvoidingForcingEducation-PersuasionInfiltrationNegotiation-CompromiseAccommodationCollaboration-Problem Solving

Page 13: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

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Values: Core and Periphery

HumanLife

Honesty

Job securityKnowledg

e

Leisure

Freedom

Peace Stockholder values

Job satisfaction

Power

HealthTrust

Property rights

Living standards

Efficiency

FamilyFriends

Society

Customer satisfaction

Status

Worker safety

Page 14: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

Comparative Management, Dr. Yang 2003

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Convergence or Divergence?A Bureaucratic EthicInternational Regulatory AgenciesDiffusion of Capitalism Worldwide

Religious DifferencesReassertion of National and Ethnic CulturesVarying Economic Systems and Levels of Development

Page 15: Comparative Management, Dr. Yang 2003 3-1 Ethics and Social Responsibility Chapter 3

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Implications for ManagersDevelop a Framework for Evaluating Ethical Codes and Determining Personal EthicsUnderstand Behaviors and Ethics of Other SocietiesConsider Approaches to Resolving Cross-Cultural Ethical Conflicts