CEVA – Creating value through excellence

Name job title

DateLocation

Creating value through excellence

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Through a complete range of logistics services, in-depth industry knowledge and relentless focus on Operational Excellence, CEVA brings lasting value to our customers’ global supply chain. We anticipate your needs and help you drive business growth.

At every link in the supply chain, we are committed to create value through excellence.

CEVA: A leading supply chain company

CEVA’s direct presenceRepresented through our partners

Employees:

44,000Countries:

170Locations:

over 1,0003

Revenue (2013):

$8,5 billion

CEVA facts

• Serving major industry sectors (Automotive, Consumer and Retail, Energy, Healthcare, Industrial, Technology)

• Strongly embedded lean and operational excellence culture• Transforming supply chain data into business value creation• Globally integrated account management through Century

program

• Serving 23 of the top 25 supply chains in the world• Worldwide Top 3 Contract Logistics provider*

• A combined storage space of more than 9 mil sq m• Ranked in the Top 10 largest ocean freight forwarders**

• 6th largest air freight company in the world**

• Handling customs clearance in 600+ ports

* Source: TI report Global Contract Logistics 2014 ** Source: TI report Global Freight Forwarding 2014; ranking in tonnage4

Balanced Business Line and Sector footprint

FY 2013 figures

Automotive 28%

Technology 19%

Consumer & Retail, Healthcare 22%

Industrial 19%

Other 6%Energy

6%

Contract Logistics 53.9%

Air Freight 18.5%

Ocean Freight14.3%

Ground 10.8%

VAS 2.5%

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Revenue per business line Revenue per sector

Integrated end-to-end service portfolio

Manufacturing support

Inbound Logistics

Warehousing & Distribution

Centers

Outbound Logistics

Aftermarket Services

Final Mile Solution

• Receipt and management of raw materials and products at source• Control• Re-packaging• Value-added

services

•Multi-modal capabilities• Time definite

services• Customs

brokerage•Web enabled

tracking solutions

• Dedicated and shared warehousing• Distribution

network centers• Value-added

services

• Dedicated and/or shared transportation• CEVA Ground

distribution services• Transportation

network management

• Spare parts warehousing• Spare parts

distribution• Returns• Repairs• Reverse logistics• Call center

services

• Home delivery for finished goods• One and two

person home delivery• After sales set up• Installation• Reverse logistics

Integrated supply chain management

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Industry sectors we serve

We have organized our business to address the specific needs of our focus sectors and to offer the most appropriate solutions and expertise.

May 3, 2023

Automotive

Technology

Consumer and Retail

Industrial

Energy

Healthcare and Pharma

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Strong and diversified customer base

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Our Supply Chain capabilities

Ground Value Add Services

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Ocean FreightAir Freight Contract Logistics

24/7

Air Freight

• Around 400 million kg export volume handled annually • All worldwide major trade lanes covered by our global gateway structure and network• Strong commitment to operation excellence through clear internal and external

performance review processes• Extensive ground transportation networks in the United States, Asia Pacific, Europe

and Middle East provide end-to-end and last mile integration and visibility• Dedicated in-house charter department provides quick and easy access to required

supply in case oversized and/or flexible capacity is needed

Air CharterThe solution for the highest priority shipment with maximum flexibility available; handling all lanes and sizes

Air NowExpedited service with uplift and transportation between 24 and 48 hours

Air PremiumService for all shipment with required transit time between 48 and 96 hours

Air ValueCost efficient consolidation service for daily shipments with 96+ hour transit time

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We offer the full range of comprehensive Air Freight services with a clear focus on best-in-class quality

Our services

Ocean Freight

May 3, 2023

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• 800,000 TEU Full-Container Load (FCL) and over 400,000 CBM Less-than-Container Load (LCL)

• High level of flexibility thanks to daily or weekly sailings as needed and multiple departure options to match supply cycle needs

• Access to over 200 port-pairs in our global LCL network

• Working exclusively for Pyramid Lines, Non Vessel Operating Common Carrier (NVOCC), and issuing Ocean Bill of Landings and Ocean Sea Waybills. One-stop shop thanks to multi-carrier relationship

A full range of capabilities:

A global network and a complete portfolio of Ocean Freight services

LCL (Less-than-Container Load)• Covering all destinations

worldwide

Supply-Chain-Solutions (SCS)• An end-to-end solution

tailored to your needs• From process design

through vendor selection to operational execution

Ocean Charter & Project Solutions• Tailor-made services

provided by a dedicated team• Break-bulk: from regular

(semi) liner service to a part charter or even an entire vessel to match your needs

Freight ManagementServices (FMS)A complete set of services including:- Booking Process- Milestone Tracking- Custom Clearance- Security Filings- Insurance- Dangerous Goods

Handling

FCL (Full-Container Load)• Working with best in class

ocean carriers with most cost efficient offers for respective routes

Contract Logistics

May 3, 2023

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Storage space:

9 mil sq mWarehouses:

over 650

Site Classification Assessment (SCA):One of the most robust site classification systems in the logistics industry allowing us to consistently deliver Operational Excellence across the worldVeritas Bureau: “SCA covers the requirements of the ISO Quality Standard 9001:2008”

Developing

Basic

Advanced

Showcase

OperationsExcellence

progression

Approx. 95% of operations in the logistics industry fall under the Basic and Developing category

50Showcase

sites

85% of assessed sites Basic or above

Where we are:

Lean culture strongly embedded in our operations:- Global continuous improvement program since 2004- Over 45,000 completed Kaizens (in 2008-2014)

Lowering costs Improving quality Shortening lead times

Dedicated &

Multi-user

CEVA Ground: Network coverage

CEVA Ground EuropeCross-border main transport• 450,000 tons managed a year• 40,000 shipments a year• 200 transport partners• Groupage/LTL/FTL• Pan-European players and

niche specialists

CEVA in Turkey: • +20,000 FTL trips a month • +7,000 LTL trips a month

Kuala Lumpur

Singapore

BangkokHo Chi Minh

City

Hanoi

Shenzhen

Shanghai

Penang

CEVA Ground Asia Pacific•Operating in all major countries

and borders • Extensive services including:

linehaul, Pick Up and Delivery (PUD), home delivery, milkrun, cross-border, courier, rail• Linehaul China: 700 trucks a day,

6.25 million pallets moved yearly

CEVA Ground North America• Supports U.S. Domestic network

through LTL/FTL services• Over 70,000 scheduled linehaul

segments per year• Seven hubs and 62 stations• 7.5 million miles a month• 8,000 loads a month

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Customs Brokerage Services

Prompt and compliant clearance of international cargoes thanks to:

• Expert and experienced Customs specialists in over 100 countries around the globe

• Around 500,000 entries processed annually through our U.S. network

• Complete account based Customs compliance programs for consistent and accurate declarations in all ports of entry

• Complete portfolio of services: Customs clearance, documentation, duty management

• Complementary Customs services, such as duty drawback and trade compliance consulting

• A dedicated team of compliance experts

Over a century of experience in the Customs Brokerage

business, with the first license granted to our predecessors

126 years ago

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Demand management, supply chain execution framework, supply chain velocity and performance

CEVA’s Supply Chain Solutions

Origin International Transportation Destination

• Managing on time release by supplier• Electronic integration with service

providers• Timely and accurate status updates• Visibility of order, part and shipment

status

Improved customer service

• Supply chain management through shared service infrastructure• Accurate shipment routing via optimal

cost and service mode• Consolidation of multiple shipments

to same origin/destination

Lower total operating cost Improved inventory performance

• Reliability and predictability of supply chain performance• Reduce transit time variability• Visibility to plan against validated in-

transit inventory

Reduced average transit time by 8-15%*

Reduced premium transportation volumes by 5-10%*

Reduce buffer stock by 5-10%*

* Typical impact for an Industrial sector customer

Complete end-to-end solutions for your supply chain

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Sustainability, social responsibility and governance

“Our aim is to create and continuously improve a sustainable company delivering long term value for all our stakeholders:

customers, employees, suppliers, investors and the communities in which we operate.”

Xavier Urbain, CEO

PerformanceDeliver customer

satisfaction with strong financial results

PeopleFoster well-being of

co-workers and communities

EnvironmentRespectful business

behavior for the earth’s natural resources

EnvironmentOur key focus areas are: - Eco-sustainable warehouse facilities,- Supply chain optimization and redesign- Vehicle efficiency- Carbon footprint reporting

Our people- Diversity is critical to our business success- We ensure ethical employment practices

throughout the world- Safety and health is our priority

Corporate citizenship- Robust Compliance and Ethics

Program with policies, guidelines and trainings in place

Governance- Through CEVA’s Business Rules- Risk management- Process governance- Security

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Compliance at CEVA

• We conduct our business in compliance with all applicable laws, rules and regulations of the countries in which we operate and in accordance with our Company’s high ethical standards

• CEVA’s Code of Business Conduct is one of the tools developed to assist our employees and representatives in meeting our legal and ethical obligations. It provides the foundation for the way we do business and protect the environment.

• Regular compliance training and annual refreshers for all our employees

• FCPA (Foreign Corrupt Practice Act) compliant

• CEVA can assist customers in their compliance programs

• Full senior management commitment to compliance, driving it ‘from the top down’

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Growing together through our people

44,000 professionals are committed to serve our customers, deliver excellence and grow both your and our business

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Strong business partner for your supply chain

• CEVA offers integrated, end-to-end logistics solutions to deal with the complexity of today’s supply chains

• Through our lean culture and Operational Excellence we address increased demand for operational efficiency and flexibility

• Our global coverage allows us to serve you anywhere around the world• Our ability to structure operations around customers’ KPIs and robust industry experience

helps us stay focused on your specific logistics needs and deliver value-added service• Through CEVA’s Control Towers around the world, we control and provide visibility on the flow

of goods and information• We run our business in an environmentally conscious way• All these together help us optimize cost and performance throughout your supply chain.

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