company program. how to ask the right questions let’s start with what not to ask or lame questions...
TRANSCRIPT
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Company Program
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How to Ask the
Right Questions
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Let’s start with what not to ask or lame questions to avoid asking:http://fearless-selling.ca/lame-sales-questions-you-need-to-avoid
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If an office was in need of a new phone system, they would shop around and look at a few different models, from a few different suppliers.
Which one would they end up buying?
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The system from the sales representative who finally asked,
"What do you really need?”
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Questions help avoid the hard sell. If the right questions are asked, the buyer identifies the needs and solutions.
The salesperson doesn't do the work; the customer does.
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“Questions help avoid the hard sell.
When a customer is doing the talking, they are more likely to buy. Why?
Because they reach their own conclusions.
They don't feel pushed.” (S. Bates)
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Good questions encourage people to open up. This is one of the most powerful assets in
selling ideas, products, or services.
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