company presentation - mikro+polo€¦ · company presentation. since 1982. 2 3 our company ......
TRANSCRIPT
C O M PA N Y P R E S E N TAT I O N
since 1982
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OUR COMPANY …
A great company, with excellent values and business ethics. However, a company is only as good as its employees, and from this point of view, Mikro+Polo is an excellent choice.
SPEX CertiPrep, Metuchen, NJ, USAMark Tutty, Project Manager for Europe
“ ”
The administrative building of the Mikro+Polo Company, which is located on Zagrebška cesta in Maribor and stretches over a total area of 6000 m².
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NUMBER OF EMPLOYEESSALES GROWTH
* depends on sales territory
Our sales programme includes:
Laboratory chemicals, including reference
materials.
Microscopy, including electron microscopy.
Microbiology.
Water analysis products (including on-line
measurement systems).
In-vitro diagnostics, especially related to
infectious diseases, anticoagulant treatment
monitoring, drug abuse and electrophoresis.
Histo/cytopathology equipment.
Of course, we also supply:
General laboratory equipment: glass, plastics,
liquid handling and sampling.
Laboratory equipment and consumables for
sample preparation and storage.
Chromatography consumables and accessories.
Analytical and measuring instruments.
Specific inventory for life science, especially
related to molecular biology and cell cultures.
Laboratory water preparation systems.
Personal and environmental protection products,
including laboratory equipment washers.
… IS SPECIALAt MIKRO+POLO Company, we have been following and realising our mission of solving every problem our customer might encounter in the experimental environment of their laboratory for almost 30 years.
We have 100 employees who make sure that the link between more than 4000 customers on one side and 300 suppliers on the other is a successful one. We guarantee a high level of professionalism by employing 25 sales representatives, each of them having a university degree in various fields: chemistry, biochemistry, microbiology, health care, pharmacy, etc., who make over 9000 sales visits per year.
We take particular pride in our own production of laboratory furniture with which we have equipped more than 1000 European laboratories.
Since the establishment of the company, laboratories have been the main thread of our activities. This is also true today when we proudly claim to be the biggest and most important supplier to laboratories in Slovenia.
Industry or academic, research or routine, in-vitro diagnostics or determining the environmental parameters - whatever the activity of the laboratory might be, Mikro+Polo is the right address to turn to with your inquiry.
Our product line contains more than 500,000 products; 420,000 of these are presented and available in the first Slovenian web application (market.mikro-polo.si).
MARKO PODGORNIKCEO
We are sure that, by listing our biggest suppliers, you will be convinced about our level of expertise and experience: Merck, Leica Microsystems/Biosystems, Bruker, Thermo, BioMérieux, Qiagen, Hitachi High-Technologies, names that do not need further explanation.*
Our motto »Your partner in the laboratory« really applies here! Come and try us out!
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AT MIKRO+POLO, WE ARE …
For almost three decades now, the Mikro+Polo Company is giving me everything a person might want from a job. Over the years, the organization of the company has continually upgraded, and
we are constantly facing new challenges, all of which helps us improve. I really enjoy my work each and every day, because I have co-workers, with whom I have great relationships, and with
whom I create positive energy in the workplace. Therefore, the result simply cannot be absent.
Valerija Šlamberger,employed at Mikro+Polo for 25 years
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Socializing with business partners during the move to new, larger premises in 2005.
98co-workers meet every day for a complimentary breakfast and lunch within the company“ ”COMPLIMENTARY BREAKFAST
… DIFFERENT
we have always been a company with original ideas - among other things, we filmed a unique corporate video and issued a wall calendar
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WE DO THINGS OUR WAY
we employ people from Slovenia, USA, Austria, France, and Bosnia and Herzegovina
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WE COME FROM DIFFERENT PARTS OF THE WORLD
at the end of the year, we gather for a New Year’s party, which always has an assigned theme; in the past, we partied as pirates, in the style of the 80s and the Orient, transformed into celebrities and much more
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COMPANY PARTIES
ANIMALS IN THE WORKPLACE
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employees can enjoy an unlimited number of days of paid leave; yes, truly unlimited number of days“ ”UNLIMITED PAID LEAVE
… ADVANCEDas one of the first 18 companies in Slovenia awarded with a Family Friendly Enterprise certificate, we enable our employees, among other things, to bring their children to work
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FAMILY FRIENDLY ENTERPRISE
we can bring our pets to work, who bring a lot of joy and positive energy in our work environment
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… CONNECTEDonce a year, our teams compete with one another in various tasks; in recent years, we carried out a clash of tribes and a treasure hunt, just to name a few
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TEAM BUILDING
every year, the staff goes on a company trip, whether it’s a trip to adventurous Gardaland, going rafting on Neretva River or taking a boat trip on the Adriatic Sea
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ANNUAL COMPANY TRIPS
we constructed our own pallet garden, where we gladly spend a few minutes each day socializing, drinking coffee or tea, chatting or resting
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PALLET GARDENwe publish a monthly internal newspaper called ‘Mikrofon’ (Microphone), in which we share the most current matters of the Company, travel, news, recipes, movie recommendations, tips for a healthy lifestyle, etc. with our co-workers
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“MIKROFON”
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OUR CUSTOMERS ARE …
We are very satisfied with the Mikro+Polo Company. Professional advice often assists us with selecting equipment and with a high-quality performance of our work. Such a level
of cooperation can be an example, and we wish to maintain it in the future as well.
Faculty of Medicine University of Ljubljana, Institute of Forensic MedicineOlga Balažic
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We equipped one of the most modern educational and research institutions in the field of medicine in Europe – Faculty of Medicine in Maribor – with technological equipment and modern laboratory furniture.
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we designed a cute mascot - laboratory mouse that represents the energy, love and passion for the laboratory environment
… OUR PASSION
we are the only one in Slovenia who offer the “Špajza” service within the Market web application - a simple consignment storage, where the customers’ most needed products are automatically in stock
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THE “ŠPAJZA” SERVICE
our catalogue, which is published only by us in Slovenian ever since 1996, has become interactive; you can easily check the current stock, prices and availability of products at any given time with the help of QR codes
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THE FIRST INTERACTIVE CATALOGUE OF PRODUCTS WITH QR CODES
we offer more than 420,000 products from our product line on the ‘Market’; we have more than 5000 registered users, more than 300 of whom order directly from their information system to ours, thereby avoiding the possibility of errors when placing orders and conserving precious time
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‘MARKET’ WEB APPLICATION
we provide 24/7 online monitoring of the development of your order“ ”ORDER TRACKING
06:00
all transported chemicals are automatically
transferred from the SAP of the supplier to SAP
of Mikro+Polo
16:00
delivery notes for ordered chemicals from the
central chemical storage in Germany are printed
12:00
orders of chemicals placed by the customers
are received
07:00
a driver leaves Maribor and drives to the central
chemical storage in the German city
of Schnelldorf
14:00
order for the supplier is created and transferred
into SAP program
17:30
goods are packaged in the central chemical storage and collected
by the driver
07:00
delivery notes for chemicals are printed automatically and the goods are dispatched
to the customers 02:00
goods arrive in the Mikro+Polo storage
facility in Maribor
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WHAT HAPP
ENS IN 24 HOURS?
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MIŠKO POLO MASCOT
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with the help of a skilled team of service technicians, we ensure the smooth operation of devices throughout their lifespan, starting from the time of the installation onwards
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OUR OWN SERVICE
in our calibration laboratory, we perform the accredited calibrations of temperature, chemical variables (pH, oxygen and conductivity) and humidity measuring equipment, all in accordance with the standard SIST EN ISO/IEC 17025:2005, Slovenian Accreditation Certificate No. LK-023
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ACCREDITED CALIBRATION LABORATORY
we are present on social networks Facebook, Twitter, LinkedIn and YouTube, where we share some interesting facts from various fields to our customers on a daily basis; we already have 18,000 followers in total
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SOCIAL NETWORKS
… OUR CARE
we have acquired various certificates that demonstrate the quality of our business “ ”VARIOUS CERTIFICATES
we provide integrated solutions to cover the needs for all kinds of laboratories - we are cooperating with world renowned manufacturers from around the world
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THE BIGGEST SUPPLIER FOR LABORATORIES IN SLOVENIA
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You have been our business partner for many years. Professionalism, quality, quick response and willingness to help are the features of your team.
Psychiatric hospital OrmožJadranka Laura, Head of Laboratory
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as we are striving for a high level performance of services and a comprehensive support for our customers, we consider your opinion and satisfaction with our services very important
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CUSTOMER REVIEWS
Atotech Slovenia d.d.dr. Marijana Rebernik, CEO
We chose your company based on your long-term experience, recommendations and high-level of professionalism. Cooperation with your company has brought us more than we expected.
We have been successfully working with your company for a long time, and we are very satisfied with your work. I would especially like to compliment the professionalism of the service technicians, who are always quick to respond to our occasional problems.
Public Utility Company VelenjeAlenka Štramcar, Head of Laboratory
The laboratory furniture is great! The online store is charming, well-transparent and offers a lot of options for product search.
Pečjak Bakery d.o.o., Trzin, Mojca Gostečnik
we are a supplier for more than 10.000 users in Slovenia; we are cooperating with the biggest companies and institutions in the field of pharmacy, medicine, economy, education, research, etc.
“THEY TRUST US
”
we organize social events for our customers, usually during the world renowned Lent Festival, which takes place in Maribor every year
“EVENTS FOR CUSTOMERS
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National Laboratory of Health, Environment and Food
Krka - Pharmaceutical Company
Lek - a Sandoz Company
University Medical Centre: Ljubljana and Maribor
National Institute of Public Health: Maribor, Celje, Koper, Novo mesto, Kranj and Murska Sobota
General Hospital: Jesenice, Celje, Slovenj Gradec and Dr. Franc Derganc Nova Gorica
Institute of Oncology Ljubljana
Faculty of Medicine: Ljubljana and Maribor
Faculty of Chemistry and Chemical Technology: Ljubljana and Maribor
Institute of Chemistry Ljubljana
Veterinary Faculty Ljubljana
Jožef Stefan Institute
University Clinic Golnik
Institute of Pharmacy Ljubljana
Kozmetika Afrodita
Agricultural Institute Ljubljana
Vodovod kanalizacija Ljubljana
Frutarom Etol
Bia Separations
Bosnalijek
Hemofarm
and many others
I am very pleased with the current cooperation with your company. Your have a very pleasant staff, which is highly responsive and professional.
Pivka d.d., PivkaNataša Štefič, Quality Manager
… OUR INSPIRATION
Faculty of Medicine University of Ljubljana, Institute of Cell Biology, Sanja Čabraja
Mikro+Polo is a reliable company with whom we have been working for several years. I would especially like to compliment the sales representatives and service technicians.
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SOCIAL RESPONSIBILITY …
I would like to compliment you on your active dissemination of chemistry, especially among the youth. You have significantly contributed to the fact that young people learn chemistry based on
understanding. It means a lot to me, as a chemist, that you are so involved in this area. Thank you!
Secondary School of Mining and Environmental Protection VelenjeTadej Jezernik, Student
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For several years now, we support the international humanitarian project »Mirno morje« (Tranquil Sea), which helps us provide to the most socially disadvantaged children their first experience with the sea, which they spend on a sailboat.
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… ENRICHES US
we organize a contest for primary school students calledCHEMISTRY RULESthat has an enticing main prize - a complimentary end of the year trip
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during the Pan-Slovenian cleaning actionLET’S CLEAN LABORATORIESwe provide free removal and destruction of waste chemicals to our customers
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we successfully follow the ideal of the future -A PAPERLESS OFFICE;we do not print anything within the company, except the documents we send to our customers
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we hand outFREE LUNCHES to socially disadvantaged families; we donated more than 900 complimentary warm meals
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we participate in a Christmas charity campaign CHRISTMAS FOR ALLduring which we offer financial help to socially disadvantaged families
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every year, we distribute 20,000 FREE PERIODIC TABLES OF ELEMENTSto Slovenian primary schools
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WE LIKE TO DO THINGS …
We chose your company as a partner in designing and building of our laboratory. Your performance in designing and construction of the laboratory was outstanding in all respects: in
terms of price, competence, services and time schedule. We are grateful for this partnership, which was one of the most important elements in our successful history of our new building.
Hygienicum, Institute of Microbiology & Hygiene-Consulting, Graz, AustriaDr. Michael Stelz, CEO
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Hygienicum – Austrian competence centre for food safety and industrial hygiene, laboratory for sensory analysis.
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… DIFFERENTLY
we are proud of our own brand of laboratory furnitureLAB INTERIOR,which we showcased for the first time in 2014 at the Achema trade fair in Munich
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we developed our own line ofFUME HOODS,which we also used to equip an oil platform in the North Sea
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we are manufacturing FURNITURE for microbiological, chemical, industrial, educational and other laboratories for more than 20 years
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OUR ADVANTAGES include laboratories tailored to our customers, preparation of specific construction solutions and taking into account the adaptations regarding the work process
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we can colour your laboratory in 12 DIFFERENT COLOURS
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… BETTER
we only install materials made by renowned manufacturers, therefore, we offer a WARRANTY on the execution and the quality of furniture
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OUR PRODUCT PORTFOLIO IS BROAD; we offer everything from laboratory furniture systems, service spine systems, worktops for laboratory tables, load bearing frames and mobile benches, storage units, fume hoods, local exhaust systems, and different practical accessories for an easier operation
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”we offer an online 360° VIEW OF LABORATORIES that we furnished with our products
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we have written and published OUR OWN GUIDE on effective planning of a laboratory“ ”
we equipped more than 1000 laboratories in 20 EUROPEAN COUNTRIES with our furniture“ ”
all of our products are certified according to the EN standards“ ”
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REALIZING THE VISION OF …
It is my great pleasure to cooperate with your company and employees. Mikro+Polo has recognized its employees as the key resource, and on top
of that, I always receive clear, accurate and timely information.
EKOINSPEKT d.o.o. Bijeljina, Bosnia and HerzegovinaBratislav Todorović, Technical Director
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The Old Bridge from the 16th century across the Neretva River in the city of Mostar, Bosnia and Herzegovina.
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… GROWTH
we are introducing the same business practices in the market of Bosnia and Herzegovina, as are used in Slovenia, which means that we carry out the same high quality sales and post-sales activities with our own service
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you will eat well and abundantly in Bosnia and Herzegovina; the most traditional foods are ‘burek’ and chevapcici, which you can enjoy anytime from early in morning until late at night
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we are constantly strengthening our team in Sarajevo, which is already comprised of 8 members, 4 of which are knowledgeable sales representatives in various fields
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while visiting Bosnia and Herzegovina, you should not miss out on: the Neretva River, which is considered to be one of the coldest rivers in the world, and is also suitable for rafting, taking a stroll through the old part of Sarajevo – Baščaršija, where you will feel the touch of the Orient, and simultaneously experience four different religions, as well as hear their prayers
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in 1984, Sarajevo hosted the XIV Olympic Winter Games, which were attended by 998 men and 274 women, and the main mascot of the event was the legendary ‘Vučko’, whose main slogan was »Sarajevoooooooo«
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we regularly organize training events in cooperation with our suppliers, which are attended by many participants connected with our customers
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TEAM
TRAINING
SUCCESSFUL BUSINESS PRACTICES
TRADITIONAL CUISINE
NATURAL LANDMARKS
OLYMPIC WINTER GAMES
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WE TAKE STATISTICS …
Hats off to you, really, but the possibility to become a part of a similar company to yours is statistically smaller, here in Slovenia, than winning the lottery.
comment left on FacebookRoman Svenšek, Podlehnik
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During the diagnostic tests by bioMérieux Company, more than 500,000 samples of human origin are processed per year, which is about the same as the number of visitors of the Postojna Cave in a year.
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… SERIOUSLY
we DISPATCH 33,000 PACKAGES per year - if we would stack them one on top of the other, we would make a 9,000 meters high tower, thereby surpassing the height of Mount Everest
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our WEBSITES have 400,000 VISITS per year, which is almost the same as the population of Malta
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we collect goods from the central chemical storage, which is located in the German city of Schnelldorf, 250 TIMES A YEAR; we travel 385,000 km, which is the same as the distance between the Earth and the Moon
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we furnish 10,000 m² OF LABORATORIES per year, at home and abroad, which is more than the surface area of the Camp Nou stadium’s football field in Barcelona
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we use 5,500 hours for INSTALLATIONS AND REPAIRS per year, which is more time than an average woman spends in her lifetime on changing clothes, doing make-up and showering
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we sell 17,500 LITRES OF MICROBIOLOGICAL CULTURE MEDIA per year - the same amount of fuel would suffice for a Boeing 747 flight from Ljubljana to Stockholm
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we answer 250+ phone calls, process 2,000+ electronic messages and 170+ customers’ orders, deliver 240+ bottles of chemicals and dispatch 190+ packages EVERY DAY
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OUR SMALL COUNTRY …
We were very pleased to work with your company, because you have quick response times, you are flexible and consider our needs.
Faculty of Medicine Ljubljana, Institute of AnatomyNataša Pollak Kristl
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Night panorama of Maribor, the second largest city in Slovenia and the “home” location of Mikro+Polo Company.
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… IS GREEN Slovenia is a LAND OF FORESTS - forests cover more than 56 % of surface area
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POSTOJNA CAVE is the most visited karst cave in Europe, which is connected to Predjama Castle, the largest cave castle in the world
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LAKE BLED with its island has been attracting seekers of special beauty for centuries, and the castle on the cliff above the lake is considered to be one of the most beautiful wedding venues in Europe
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the valley of emerald green SOČA RIVER is considered to be one of the most beautiful and best-preserved Alpine rivers
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PIRAN, a medieval town with picturesque architecture, where you will be charmed by romantic streets, palaces and unforgettable sunsets
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Ljubljana, Slovenia’s capital, received the title EUROPEAN GREEN CAPITAL in 2016
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… IS BIG
we have the OLDEST VINE IN THE WORLD, more than 400 years old, which is also entered into Guinness World Records book
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Slavko Avsenik’s song ‘Na Golici‘ is considered to be one of the most recognizable polka songs and the MOST PLAYED INSTRUMENTAL SONG IN THE WORLD, which has a staggering 600 cover songs
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Slovenia is the homeland of Lipizzaner horses; we have the OLDEST EUROPEAN STUD FARM in Lipica, where they are continuously breeding the same breed of horses since 1580
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Slovenia is the home of the TALLEST INDUSTRIAL CHIMNEY IN EUROPE - chimney of the Trbovlje Power Station is 362 meters tall
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Slovenian alpine skier Tina Maze holds the RECORD FOR OVERALL POINTS in the world cup, collected in one season - 2414 points
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”Slovenian mountain climber and skier Davo Karničar was the first in the world to CONTINUOUSLY SKI DOWN MOUNT EVEREST and also the highest peaks on all seven continents
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… IS SPECIAL
the only country with LOVE IN ITS NAME and the first country in the world that was declared a green destination as a whole
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Slovenia is the juncture point of FOUR MAJOR GEOGRAPHICAL UNITS: the Mediterranean, Dinaric Alps, the Alps and the Pannonian Basin
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Slovenian language is one of the most ancient languages, the ONLY ONE IN THE WORLD THAT USES DUAL FORM, and is actually the language of lovers
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USA’s First Lady MELANIA TRUMP comes from Slovenia, from Sevnica to be precise
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in 1923, Slovenian Friderik Pregl won a NOBEL PRIZE IN CHEMISTRY for discoveries in the field of chemical analysis
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PRESIDENT OF THE UNION OF EUROPEAN FOOTBALL ASSOCIATIONS (UEFA) Aleksander Čeferin comes from Slovenia
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Slovenian football goalkeeper Jan Oblak is the MOST EXPENSIVE GOALKEEPER IN THE WORLD according to the CIES analysis (January 2017)
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S T R U C T U R E O F C U S T O M E R S
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PHARMACY
HEALTH CARE
SCHOOLS
INDUSTRY
INSTITUTES
OTHER
1982 - Beginning of coil production.
VOJKO PODGORNIK
1983 - The first craft workshop for coil winding and transformer production.
1986 - Beginning of production of laboratory instruments and devices.
1989 - Move to our first own premises.
1989 - Registration of the MIKRO+POLO Company.
1990 - Beginning of the sale of laboratory equipment and instruments.
1991 - Introduction of chemicals into the sales programme.
1992 - Expansion of the sales programme with diagnostic devices and reagents.
1992 - Beginning of cooperation with pharmaceutical companies Krka and Lek.
1996 - Publishing of our first catalogue of laboratory instruments, equipment and chemicals.
1998 - Beginning of consulting and furnishing of laboratories.
1999 - Acquisition of ISO 9001 certificate.
2005 - Move to new business premises.
2006 - Accreditation of own calibration laboratory.
2007 - Acquisition of basic Family Friendly Enterprise Certificate.
2008 - Implementation of new SAP information system.
2008 - Expansion of business into the territory of Bosnia and Herzegovina.
2009 - Acquisition of AOE status.
2009 - Shortening of delivery date for chemicals to 48 hours.
2010 - Acquisition of full Family Friendly Enterprise Certificate.
2011 - Ownership transformation of the company (company continues to be owned by family members).
MARKO MATJAŽ TINA ANJA PODGORNIK PODGORNIK PODGORNIK URŠIČ
2011 - Environmentally conscious company - paperless business.
2012 - First Pan-Slovenian cleaning action “Clean Slovenia - clean laboratories.”
2013 - Publishing of the first interactive catalogue of products for laboratories.
2013 - SAP information system CRM upgrade.
2014 - Registration of the LAB INTERIOR Company.
2015 - Independent participation at the ACHEMA trade fair.
2016 - Filming of our company’s first corporate video.
C O M PA N Y M I L E S T O N E S
EDITION 06/2017
IF YOU’RE GOOD, YOU’RE GOOD!
MIKRO+POLOHEAD OFFICEMikro+Polo d.o.o.Zagrebška cesta 22SI-2000 MariborT +386 2 614 33 00F +386 2 614 33 20E [email protected] www.mikro-polo.si
MIKRO+POLOREPRESENTATION IN BHMikro+Polo d.o.o.Kolodvorska 11aBH-71000 SarajevoT +387 33 976 960F +387 33 976 969E [email protected] www.mikro-polo.com
LAB INTERIORHEADQUARTERSLab Interior GmbHHirsch-Gereuth Straße 32D-81369 MünchenT +386 2 614 33 33F +386 2 614 33 20E [email protected] www.labinterior.de
LAB INTERIORSALES AND PRODUCTIONLab Interior d.o.o.Zagrebška cesta 22SI-2000 MariborT +386 2 614 33 33F +386 2 614 33 20E [email protected] www.labinterior.eu