CASE STUDY Rule Based Order Processing, Customized Logistics & Multi-Vendor Management

Challenges/ Requirement• Automate ordering and order processing spread

over multi departments and locations

• PSP wanted to simplify, streamline and automateorder processing, as print products offered hadbatch production and strict delivery timeline,production had dependency on both client’s andPSPs’ teams inputs on payment, content, design,and approval process.

• PSP was looking for rule based predefined processtriggers depending on options selected duringordering.

• Post order placed, they wanted system to sendauto updates to both end client and internal teamfor next steps with timelines.

• Efficiently communicate and manage teammembers at several locations in different timezones

Solution• Base Solution – Platinum License Multi-Stores with

Central Admin + Custom made Modules (OrderingInterface + Rule Based Order Management +Logistic Module + Third party Integrations)

• Third Party Integrations – Shipment- FedEx, UPS,DHL, Autorize.net, PayPal, MIS, Accounting modules

• Inland shipping carrier selection as per weight ofthe package to ensure timely & safe productdelivery.

• Pre-defined reminders for action item on preconfigured trigger events.

• Customized Order Management for easy search viaOrder Status, Salesperson, Customer, etc.

• Different Access Roles and features for Admin,Salesperson, Design, Warehouse, Dealer.

USA voip : +1-718-715-1551 Call Us : +91-9510903371 Email : sales@onprintshop.com www.onprintshop.com

Print Service Provider (PSP) is a large sized NorthAmerican Commercial Printing company specialized inprinting of consumer packaging, high quality books formore than 75 years. They offer services fromconception, designing, prepress, mailing and fulfillmentacting as a complete printing solutions company.

Automate print ordering and rule based order proc-essing spread over multi departments & locations

Company Background

CASE STUDY Rule Based Order Processing, Customized Logistics & Multi-Vendor Management

• Client had exhaustive list of requirements, we helpedhim break down into phase wise to quickly launchsolution.

• Detailed documentation to capture complex businessprocess and showcase in excel for faster approval

• Dedicated team from Sales, Business Analysis,Development, Quality were assigned

• Continuous improvement & updates for changingbusiness processes for more than 3 years

• Separate Staging server for beta testing & approvalsin parallel with production server

• Weekly Calls and daily update on project.

USA voip : +1-718-715-1551 Call Us : +91-9510903371 Email : sales@onprintshop.com www.onprintshop.com

Our Process

Challenges/ Requirement• Integrate MIS, accounting and third party tools to

automate backend operations to reduce manualtouch points

• Custom develop Logistics module involvingoverseas shipment management, warehousemanagement, Freight management for inlandshipping with multiple carriers, along with trackingupdates