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Websites Settlement.org Services: Useful site to search for services and online links for North Bay and Area Website: http://settlement.org/findhelp/ontario/north-bay/ In my language By Citizenship and Immigration Canada Services: Useful documents available in Arabic Website: www.inmylanguage.org

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North Bay and District Multicultural Centre Services: Provides information and referral services for all aspects of immigrant support and provides a computer, photocopier, telephone and fax service for immigrants wanting to do their own research. Interpretation by volunteers and translation on a fee for service basis Address: 100 Main Street East North Bay, Ontario P1A 1A8 Contact: Phone: 705-495-8931 Fax: 705-495-6747 Email: info@nbdmc.ca Website: www.nbdmc.ca Opening hours: Monday to Friday 8:30 am - 4:30 pm (excluding holidays)

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North Bay City Hall Services: Various city services, including those covered by the following departments: building service, city clerk, economic development, engineering, environmental services, financial services, fire prevention services, human resources, information systems, legal department, parking department, parks recreation and leisure, planning services, police services, public works and services, transit Address: 200 McIntyre Street East PO Box 360 North Bay, Ontario P1B 8H8 Contact: Phone: (705) 474-0400 Toll Free: (800) 465-1882 Email: customerservice@cityofnorthbay.ca Website: http://www.cityofnorthbay.ca Opening hours: Monday to Friday 8:30 am - 4:30 pm (excluding holidays)

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Service Ontario Services: Health: health card application and renewal Driving: driver’s license, vehicle registration, plate sticker renewal, driver records, buy or sell a used vehicle, vehicle records, accessible parking permits Business: not-for-profit businesses, private security and investigators, register and renew a business name Identification and certificates: change your name, change your address, birth certificates, marriage certificates, Ontario photo card, newborn baby registration, death certificate Outdoors: hunting license, fishing license Main address: 392 Airport Road, Unit 7 North Bay, Ontario P1B8X1 Service Canada Centre 107 Shirreff Avenue North Bay Services: Unemployment insurance and child benefit Social Insurance number Service Ontario Driver’s License Office 392 Airport Road, unit 7 Services: Health card and driver’s licence Contact: Phone: 705-495-3481 Health card: 1-888-376-5197 Ministry of Transport: Website: http://www.ontario.ca/welcome-serviceontario Opening hours: Monday to Friday 9:00 am to 5:00 pm Saturday 9:00 am - 1:00 pm

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North Bay Police Service Services: Emergency aide, collision reporting, traffic safety, record checks, request reports, claim property that has been seized, turn in firearms, freedom of information requests, autism registry Address: 135 Princess Street West PO Box 717 North Bay, Ontario P1B 8J8 Contact: General inquiries: 705-497-5555 Emergency phone number: 9-1-1 Non-emergency calls (requiring police response): 705-472-1234 Fax: 705-497-5591 Email: nbps@northbaypolice.on.ca Website: http://northbaypolice.ca Opening hours: Open for emergencies 24 hours a day, 7 days a week

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North Bay Transit Services: Bus service in North Bay Address: 190 Wyld St. North Bay, Ontario P1B 1Z2 Contact: Phone: 705-474-0419 Email: transit@cityofnorthbay.ca Website: http://www.cityofnorthbay.ca/cityhall/department/transit/ Opening hours: See bus schedules North Bay Transit does not operate on the following statutory holidays: New Year’s Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving Day, Christmas Day North Bay Transit does operate a Sunday Schedule on the following statutory holidays: Family Day, Easter Monday, Civic Holiday, Boxing Day

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Ontario Northland Services: Bus service between cities in northern Ontario Address: 555 Oak Street East North Bay, Ontario P1B 8L3 Contact: Phone: 705-472-4500 Phone: 1-800-363-7512, extension 0 Fax: 705-476-5598 Email: info@ontarionorthland.ca Website: http://www.ontarionorthland.ca Terminal: 100 Station Road North Bay, Ontario P1B 8G4 Contact: Phone: (705) 495-4200 Fax: (705) 495-4650

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North Bay Taxi Services Services: Rapid transit in and around North Bay U-Need-A-Cab 17 Commerce Crescent North Bay, Ontario P1A 0B3 Phone: 705-497-7777 Website: http://uneedacab.ca 5-0 Cab 107 Greenwood Ave North Bay, Ontario P1B 5E8 Phone: 705-494-5050

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The Muslim Society of North Bay Services: The community of members that make up The Muslim Society of North Bay began congregating for major religious occasions in the late 1970's and has now grown to a community whose organization is a source of inspiration to other religious communities in Northern Ontario. The membership is comprised of a blend of Muslims from all over the world, including Kenya, South Africa, Egypt, Morocco, West Africa, Iran, Iraq, Syria, India, Pakistan and Bangladesh. Membership has a deep history of worship, congregation and community service. Contact: Phone and email: Br. Shane Merali, 705-744-5981, skmerali@onlink.net Br. Ainul Ahmed, 705-476-0346, ainul.ahmed@yahoo.ca Br. Lukmaan Waja, 705-840-7300, L.waja@sympatico.ca Website: http://www.northbaymuslims.com/index.php North Bay Mosque Address: 423 Mcphail Street North Bay, Ontario P1B 5Z1 Contact: Phone: 705-476-0346

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Grocery stores No Frills Services: Has halal chicken, frozen products, and potentially other goods Small kosher selection available Low cost Address: 975 McKeown Ave North Bay, Ontario P1B 9P2 Contact: Phone: 705-495-4884 Website: http://www.nofrills.ca/en_CA.html Opening hours: Closes at 7:00 pm Sobeys Services: Possibly Halal cheese No other Halal or kosher goods Moderate to high cost Address: 1899 Algonquin Avenue North North Bay, Ontario P1B 4Y3

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Contact: Phone: (705) 472-4001 Fax: (705) 476-6539 Website: http://www.sobeys.com/en/stores/sobeys-algonquin/?f=881 Opening hours: 24 hours a day Closed on most holidays Food Basics Services: Halal (frozen lamb and occasionally chicken) available Some kosher goods available Low cost Address: 1901 Cassells Street North Bay, Ontario P1B 4E1 Contact: Phone: 705-472-8031 Website: http://www.foodbasics.ca/en/index.html Opening hours: Daily, 8:00 am – 9:00 pm Independent Grocer Services: Halal (frozen burgers, chicken, some fresh goods) available

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Some kosher goods available Moderate to high cost Address: 1 Laurentian Avenue North Bay, Ontario P1B 9T2 Contact: Phone: 705-472-8866 Website: http://www.yourindependentgrocer.ca/en_CA/store-list-page.ON.North%20Bay.html Opening hours: Monday to Friday 8:00 am - 10:00 pm Saturday 8:00 am - 9:00 pm Sunday 8:00 am - 8:00 pm Orchards Fresh Food Market Services: Halal and kosher chicken available High cost Address: 2621 Trout Lake Road North Bay, Ontario P1B 7S8 Contact: Phone: 705-478-9731 Website: http://www.orchardsfreshfoodmarket.com/en/ Opening hours:

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Monday to Saturday 9:00 am – 7:00 pm Sunday 10:00 am – 6:00 pm Closed on most holidays Taste the World Foods Services: No halal or kosher goods available Moderate to high cost Address: 137 Main Street East North Bay, Ontario P1B 1A9 Contact: Phone: 705-494-4864 Website: http://www.twfoods.ca/catering/ Opening hours: Monday to Friday 8:30 am – 6:00 pm Saturday 9:00 am – 5:00 pm Closed Sundays

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Restaurants Burger World Address: 1308 Algonquin Avenue North Bay, Ontario P1B 4Y5 Contact: Phone: 705-497-9755 Website: http://burgerworld.ca/#home Opening hours: Monday to Wednesday 7:00 am – 8:00 pm Thursday to Saturday 7:00 am – 9:00 pm Sunday 8:00 am – 8:00 pm Montana’s BBQ and Bar Address: 1899 Algonquin Avenue North Bay, Ontario P1B 4Y8 Contact: Phone: 705-840-2087 Website: http://www.montanas.ca Opening hours: Monday to Thursday 11:00 am – 11:00 pm Friday to Sunday 11:00 am – midnight

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Casey’s Bar & Grill Address: 20 Maplewood Avenue North Bay, Ontario P1B 5H2 Contact: Phone: 705-476-3373 Website: http://www.caseysgrillbar.com Opening hours: Monday to Saturday 11:00 am – 1:00 am Sunday 10:00 am – 1:00 am Kentucky Fried Chicken Address: 1400 Algonquin Avenue North Bay, Ontario P1B 4Y5 Contact: Phone: 705-474-3320 Website: http://www.kfc.ca Opening hours: Sunday to Monday 11:00 am – 9:00 pm Tuesday to Saturday 11:00 am – 10:00 pm

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Tim Hortons *coffee, other drinks, dessert items, and small meals Address: 975 McKeown Avenue North Bay, Ontario P1B 9P2 Contact: Phone: 705-495-0764 Website: www.timhortons.com Opening hours: 24 hours a day, 7 days a week The Sub Place Address: 955 McKeown Avenue North Bay, Ontario P1B 9P3 Contact: Phone: 705-472-6730 Website: http://www.thesubplace.com Opening hours: Monday to Saturday 9:00 am – 10:00 pm Sunday 9:00 am – 8:00 pm

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Boston Pizza Address: 50 Josephine Street North Bay, Ontario P1B 0A7 Contact: Phone: 705-494-9191 Website: https://bostonpizza.com/en Opening hours: Sunday to Wednesday 11:00 am – midnight Thursday to Saturday 11:00 am – 1:00 am Mr. Sub Address: 1307 Algonquin Avenue North Bay, Ontario P1B 4Y5 Contact: Phone: 705-476-7712 Website: http://mrsub.ca Opening hours: Monday to Saturday 10:00 am – midnight Sunday 10:00 am – 11:00 pm

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McDonalds Address: 999 McKeown Avenue North Bay, Ontario P1B 9P3 Contact: Phone: 705-494-8929 Website: www.mcdonalds.ca/ Opening hours: 24 hours a day, 7 days a week Twiggs Coffee Roasters Address: 501 McKeown Avenue North Bay, Ontario P1B 0B2 Contact: Phone: 705-478-6927 Website: www.twiggs.ca/ Opening hours: Monday to Thursday 6:00 am – 11:00 pm Friday to Saturday 6:00 am – midnight Sunday 6:00 am – 10:30 pm

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The Cedar Tree Lebanese Restaurant *Halal meat available Address: 183 Main Street East North Bay, Ontario Contact: Phone: 705-472-2405 Website: http://cedartreelebaneserestaurant.com Opening hours: Monday to Saturday 11:00 am – 8:00 pm Indra’s Curry House Address: 454 Main Street East North Bay, Ontario P1B 1B5 Contact: Phone: 705-478-6000 Website: http://www.indrascurryhouse.com Opening hours: Tuesday to Sunday 4:00 pm – 9:00 pm Closed on Mondays

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The Pita Pit Address: 112 Main Street West North Bay, Ontario P1B 2T5 Contact: Phone: 705-476-7482 Website: www.pitapit.com/ Opening hours: Sunday to Thursday 11:00 am – 10:00 pm Friday 11:00 am – 3:00 am Saturday 11:00 am – midnight

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The Gathering Place Services: The Gathering Place is a not-for-profit charitable organization. They deliver programming to address food issues in the community, with programs including daily drop-in meals, a community garden space, cooking education, food rescue, and numerous volunteer opportunities. Address: 392 Algonquin Avenue North Bay, Ontario P1B 4W3 Contact: Phone: 705-474-7687 Email: info@thegatheringplacenorthbay.ca Email: soup@thot.net Website: http://www.thegatheringplacenorthbay.ca Opening hours: Office hours: Monday to Thursday 8:30 am – 3:00 pm Friday 8:30 am – 2:00 pm Soup kitchen hours: Monday to Friday 11:30 am – 1:30 pm

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Food Banks North Bay Food Bank Address: 1319 Hammond Street North Bay, Ontario Phone: 705-495-3290 Opening hours Monday and Friday 9:00 am – 2:30pm Wednesday 4:00 pm – 8:00 pm Criteria: You may only access this food bank once a month. When accessing the North Bay Food Bank, you must bring with you: a valid piece of identification, a rent receipt, proof of income Redeemer Lutheran Church Address: 2nd Avenue East and Ferguson North Bay, Ontario Phone: 705-472-9169 Opening hours: Tuesdays, 9:30am First come, first serve basis You may pick up every week St. Brice’s Anglican Church Address: 1225 Cassells Street North Bay, Ontario Phone: 705-474-4005 Opening hours: Thursdays 9:00 am – 11:00 am You may pick up every week.

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Also available through St. Brice’s High School Lunch Program which runs on Fridays 11:30 am – 1:00 pm Catholic Charities Address: 480 McIntyre Street West North Bay, Ontario Phone: 705-472-3970 Opening hours Tuesdays 9:00 am – 12:00 pm St. Vincent de Paul Address: 280 Fifth Ave East North Bay, Ontario Phone: 705-497-9784 Opening hours: Thursdays 12:00 pm – 1:30 pm *Fresh Fruit and Vegetables are available every week *Closed July and August Gospel Fellowship Café; Salvation Army Address: 134 McIntyre Street East North Bay, Ontario Phone: 705-474-7859 Opening hours: *Dinner is served every Sunday at 6pm, except the first Sunday of the month Trinity United Church Address: 111 McIntyre Street East North Bay, Ontario Phone: 705-474-3310

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Opening hours: Daily 9:30 am – 11:00 am You may pick up once a month St. Peter’s Roman Catholic Address: 299 Airport Road North Bay, Ontario Phone: 705-472-1817 Opening hours: Tuesdays, 9:00am phone requests, first 8 callers only (do not accept messages) Delivered west of O’Brien Street and North of High Street St. John’s Anglican Address: 301 Main Street East North Bay, Ontario Phone: 705-472-6070 Opening hours: Wednesdays 9:00 am – 10:00 am *Can choose 6 items every week St. Andrew’s United Address: 399 Cassells Street North Bay, Ontario Phone: 705-472-7680 Opening hours: Thursdays 8:30 am – 10:30 am *Every two weeks, can choose 5 items Corpus Christi Church Address: 1781 Cassells St

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North Bay, Ontario Phone: 705-472-2127 Opening hours: Daily 1:00 pm – 3:00 pm Phone requests only on Fridays, must live east of O’Brien Delivered on Tuesday; once a month West Ferris Community Brunch Address: 301 Main Street East (St. John’s Anglican) 395 Lakeshore Drive (Emmanuel United Church) North Bay, Ontario Phone: 705-472-1806 or 705-472-6070 Opening hours: 9:00 am – 10:30 am Service Description: The West Ferris Community Brunch is open every fourth Saturday, from 900am-1030am at 395 Lakeshore Drive. St. John’s Anglican at 301 Main Street East is open every second Saturday, from 900am-10:30am Infant Food Cupboard of Nipissing Ontario Early Years Centre Address: 171 Chippewa Street West North Bay, Ontario Phone: 705-474-8910, extension 65 *Call before noon Tuesday to inquire; program runs 100pm-400pm

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Consignment Stores Kidz Korner (children 0-16 years) 555 McKeown Avenue North Bay, Ontario Opening hours: Monday to Saturday 9:30 am – 5:30 pm Phone: 705-472-0440 Mainly Clothes 1385 Hammond Street North Bay, Ontario Opening hours: Monday to Saturday 9:00 am – 6:00 pm Phone: 705-497-9951 New to You Shoppe 1025 Cassels Street North Bay, Ontario Phone: 705-474-5230

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Used Items (Clothes and household items) Rebuilt Resources 1356 Regina Street North Bay, Ontario P1B 2L3 Phone: 705-497-7878 Valu Village Thrift Store 390 Lakeshore Drive North Bay, Ontario P1A 2C7 Phone: 705-476-1888 Shopping Malls Northgate Shopping Plaza 1500 Fisher St North Bay, Ontario P1B 2H3 Phone: 705-472-8110 Services: Over 100 stores with various items available North Bay Mall 300 Lakeshore Drive North Bay, Ontario P1A 3V2 Phone: 705-472-2133

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Banks TD Canada Trust 240 Main Street East North Bay Phone: 705-472-4370 RBC Royal Bank 105 Main Street West North Bay Phone: 705-472-5470 Alterna Savings 107 Shirreff Avenue North Bay Phone: 705-472-9700 BMO Bank of Montreal 222 McIntyre West North Bay Phone: 705-472-2620 Caisse Populaire 630 Cassells Street North Bay Phone: 705-474-5650

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North Bay Walk-In Clinics Ferris Medical Clinic at Northgate Shopping Centre 1500 Fisher Street, # 202 North Bay, Ontario Opening hours: Monday to Friday Noon – 6 pm Phone: 705-495-4000 By appointment only Same day booking – call at 9 am No advanced booking Head to Toe Clinic Guardian Drugs Building 1950 Algonquin Avenue, # 306 North Bay, Ontario Phone: 705-495-0300 Website: walkinclinicnorthbay.com By appointment only Short wait times Medview MD Pharmasave Algonquin 1221 Algonquin Ave, Ground Floor North Bay, Ontario Opening hours: Monday to Friday, 8 am – 6 pm Saturday, 9 am – 1 pm Phone: 705-478-7150 Website: www.MedviewMD.com Near North Medical Clinic 66 Josephine Street, # 201 North Bay, Ontario

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Opening hours: Monday to Friday 5 pm – 8 pm Phone: 705-495-2685 Limited to first 18 - 25 patients Blue Sky After Hours Clinic For Blue Sky Family Health Team patients ONLY 685 Bloem Street North Bay, Ontario Opening hours: Monday to Friday, 5 pm – 8 pm Saturday & Sunday, 10 am – 1 pm Phone: 705-476-1413 Must register no later than 1 hour before closing time Closed on statutory holidays Other Holiday hours vary. Call to confirm One Kids Place 400 McKeown Avenue North Bay, Ontario P1B 0B2 Phone: 705-476-5437 Offers outpatient rehabilitation services with a wide range of programs and services to children and youth with physical, communicative and developmental needs. Screening, assessments, consultations and intervention services are provided as part of a multi-disciplinary team approach

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Emergencies If you have an emergency, visit your local hospital. North Bay Regional Health Centre’s emergency room 50 College Drive North Bay, Ontario P1B 5A4 Phone: 705-474-8600 To speak to a nurse about an emergency and find out what may be helpful: Telehealth: 1-866-797-0000 If you are unable to make it to the emergency room and need emergency assistance outside of the home (medical, police, fire, other emergency), Call 9-1-1

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Pharmacies Guardian Drugs 1950 Algonquin Avenue North Bay, Ontario P1B 4Z2 Phone: 705-472-5500 Phil’s Lakeshore Pharmacy 41 Lakeshore Drive North Bay, Ontario P1A 2A1 Opening hours: Monday to Friday, 9:00 am – 5:30 pm Saturday 9:00 am – 1:00 pm Phone: 705-476-4016 Website: www.pharmasave.com Shoppers Drug Mart 66 Josephine Street North Bay, Ontario P1B 0A7 Phone: 705-497-8542

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Mental Health Services North Bay Regional Health Centre’s Mental Health Clinic 120 King Street West North Bay, Ontario P1B 5Z7 Phone: 705-494-3050 Offers free mental health services for adults – wait list is 2-12 months, depending on required service Hands-The Family Help Network 222 Main St East North Bay, Ontario P1B 1B1 Phone: 705:476-2293 Offers free mental health services for children (up to age 18) and their parents. Wait list is 1-2 years Services in mental health, autism, developmental disabilities North Bay Community Counselling 361 McIntyre Street East North Bay, Ontario P1B 1C9 Phone: 705-472-6515 Provides professional counselling services and community programs to individuals, couples, and families. The Centre also has public education and consulting services available to community organizations and industry Amelia Rising Sexual Assault Centre Women's Organization & Services 101 Worthington Street East North Bay, Ontario P1B 1G5 Phone: 705-840-2403

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Supports for Children Big Brothers Big Sisters 169 Lakeshore Drive North Bay, Ontario P1A 2B3 Phone: 705-474-2041 As Canada’s leading child and youth mentoring charity, Big Brothers Big Sisters facilitates life-changing relationships that inspire and empower children and youth to reach their potential, both as individuals and citizens Early Years Centre 171 Chippewa Street West North Bay, Ontario P1B 6G3 Phone: 705-474-8910 The Ontario Early Years Centre – Nipissing is an interactive program for children and their families, from birth to six years of age. Early Years programs play an important role in supporting children’s learning, development, health and well-being. Children succeed in programs that focus on active learning through exploration, play and inquiry. Children thrive in programs where they and their families are valued as active participants and contributors. All our programs are free.

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Activities YMCA 186 Chippewa Street West North Bay, Ontario P1B 6G2 Phone: 705-497-9622 Community-focused non-profit established in 1844 with recreational programs & services for all ages North Bay Heritage Train and Carousel Memorial Drive (North Bay Waterfront) North Bay, Ontario P1A 1T5 Phone: 705-476-2323 Partners Billiards and Bowling Centre 361 Main Street East North Bay, Ontario P1B 1B3 Phone: 705-474-1420 Art: North Bay Potter’s Guild 674 Laurentian Avenue North Bay, Ontario P1B 7V2 White Water Art Gallery 150 Main Street East North Bay, Ontario Phone: 705-474-1944, extension 231 Capitol Centre Performance & Theatre 150 Main Street East North Bay, Ontario P1B 1A8 Phone: 705-474-4747 Website: http://www.capitolcentre.org

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History: Canadian Forces Museum of Aerospace 22 Wing/Canadian Forces Base North Bay North Bay, Ontario P0H 1P0 Phone: 705-494-2011 Discovery North Bay Museum 100 Ferguson Street North Bay, Ontario P1B 1W8 Phone: 705-476-2323 Beaches: Amelia - North Bay, Ontario Champlain - North Bay, Ontario Kinsmen - North Bay, Ontario Silver Beach - North Bay, Ontario Sunset - North Bay, Ontario Marathon Beach - Supervised - Lake Nipissing - North Bay, Ontario Olmsted Beach - Supervised - Trout Lake - North Bay, ON Birchaven Cove - Trout Lake - North Bay, Ontario Hiking: Laurier Woods Conservation Area Brule Street North Bay, Ontario P1A 3Z5 Phone: 705-474-5420 Duchesnay Falls Trails East Duchesnay Falls Road North Bay, Ontario P1B 8G5 Kate Pace Biking Trail Memorial Drive (waterfront)

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North Bay, Ontario P1A2G6 Pinewood Park Golf Course 201 Pinewood Park Drive North Bay, Ontario P1B 8Z4 Phone: 705-472-2264 Osprey Golf Course 207 Osprey Crescent Callander, Ontario Phone: 705-752-5225 Skiing: Laurentian Ski Hill (Downhill skiing) 15 Janey Avenue North Bay, Ontario P1C 1N1 Phone: 705-494-7463 North Bay Nordic Ski Club 630 Northshore Road North Bay, Ontario P1B 8G4 Phone: 705-495-0332 Grump & Grumpy's Ice Fishing Adventures Offers day huts and overnight bungalows on Lake Nipissing for great winter ice fishing North Bay, Ontario Phone: 705-495-0941

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Education Canadore College College programs 100 College Drive P.O. Box 5001 North Bay, Ontario P1B8K9 Website: http://www.canadorec.on.ca Nipissing University University programs 100 College Drive P.O. Box 5001 North Bay, Ontario P1B8K9 Website: http://www.nipissingu.ca Literacy Nipissing Provides opportunities for adults in the Nipissing District to improve English literacy and numeracy skills 347 Sherbrooke Street, Suite 301 North Bay, Ontario P1B 2C1 Phone: 705-494-9416 Library: North Bay Public Library 271 Worthington Street East North Bay, Ontario P1B 1H1 Phone: 705-474-4830