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Ontario Tourism Summit 2012 October 23, 2012 The Rebirth of Neighbourhoods to Create Vibrant Destinations Rob Spanier Senior Vice President

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What is Community Tourism?Rob Spanier, Senior Vice President of LiveWorkLearnPlay, an international urban advisory and development firm, will present at the Ontario Tourism Summit on October 23, 2012 an approach to bolster Ontario’s tourism through Community Tourism. Data and trends show that Ontario’s tourists are increasingly Ontarians that travel over 40km, the United Nations standard for a tourist that has been adopted by the Government of Ontario, within their own province for experiences shaped by local retail, dining, amenities, events and festivities – rather than major anchor attractions. These experiences are already found in Ontario’s town centres and downtowns but are generally unrealized as tourism assets. By creating a product development and investment strategy that invests in communities themselves, Community Tourism proposes that Ontario’s greatest opportunity is to target Ontarians through a rigorous process of consensus building, asset leverage, business planning, partnership building, and implementation to drive tourism. LiveWorkLearnPlay has extensive experience in the revitalization and creation of vibrant downtowns and tourist destinations throughout North America, including Ontario’s internationally recognized destination: Blue Mountain.About LiveWorkLearnPlayLiveWorkLearnPlay is an international real estate advisory and development firm, dedicated to creating and redeveloping iconic mixed-use environments. LiveWorkLearnPlay’s experts focus on conceptualization, planning, development, marketing, leasing, sales, activation, governance and asset maximization of large-scale mixed-use real estate projects and neighbourhoods.Our work is integral to the development or revitalization of authentic, timeless communities built on dynamic real estate projects that deliver diverse main streets, plazas, squares, town centres, urban villages and mixed-use neighbourhoods. We apply strategic and collaborative processes to every mixed-use project, to arrive at feasible solutions for today’s market realities.Please enter your email address below if you would like to stay up to date as we continue to explore Community Tourism.

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Page 1: Community Tourism by LiveWorkLearnPlay

Ontario(Tourism(Summit(2012(October(23,(2012((((The Rebirth of Neighbourhoods to Create Vibrant Destinations

(((

Rob(Spanier(Senior(Vice(President(

Page 2: Community Tourism by LiveWorkLearnPlay

Delivering(Thriving(Places(Resort(Towns(&(RecreaBonal(Villages(Downtown(&(Urban(RevitalizaBons(

College(Towns(&(University(Districts( MixedIUse(New(Urbanist(CommuniBes((Health(Care(Centres(&(Medical(Districts(

1( 3( 4(2( 5(

WWW.LWLP.COM(

Page 3: Community Tourism by LiveWorkLearnPlay

3

Downtown(&(Urban(RevitalizaBons(

Place(Montreal((Trust,(QC(

Polo(Park,(Winnipeg,(MB(

Boca(Raton,(FL(

Newburgh,(NY(

Mueller,(AusBn,(TX(

Presidio,(San(Franciso,(CA((

Riviera(Beach,(FL(

Rockford,(IL(

New(Haven,(CT(

Barrie,(ON((

Moncton,(NB(

Guelph,(ON(

Le(Roc(Fleuri,(QC(

ReneILevesque((&(Drummond,(QC(Vaughan,(ON((

Mississauga,(ON(

Toronto(Entertainment(District,(ON(

PanAm(Games(Village,(Toronto,(ON(

Waterfront(Toronto,(ON(

Defining'a'Province…'

Page 4: Community Tourism by LiveWorkLearnPlay

College(Town(&(University(Districts((

Florida(State(University(Tallahassee,(FL((

University(of(Ontario(InsBtute(of(Technology(Oshawa,(ON(

McGill(University(Montreal,(QC(

Sheridan(College((Mississauga,(ON(

Rutgers(University(Piscataway,(NJ(

Rowan(University(Glassboro,(NJ(

University(of((ConnecBcut(Mansfield,(CT(

Indiana(University(I(Perdue((Indianapolis,(IN(

University(of(Chicago,(Hyde(Park(Chicago,(IL(

Indiana(University(I(Bloomington(Bloomington,(IN(

Page 5: Community Tourism by LiveWorkLearnPlay

Resort(Towns(&(RecreaBonal(DesBnaBons(

Whistler,(BC(

Copper(Mountain,(BC(

Squaw(Valley,(CA(

SandesBn,FL(

Blue(Mountain,(ON(Tremblant,(QC(

Horseshoe((Valley,(ON(

Port(McNicoll,(ON(

Orange(Country(Great(Park,(CA(

Chateau(Vaudreuil,(QC(

Mammoth(Lakes,(CA( Snowshoe,(WV(

February(Point,((Bahamas(

Les(Arcs,(France(

Page 6: Community Tourism by LiveWorkLearnPlay

MixedIUse(New(Urbanist(CommuniBes((

Currie(Barracks((Calgary,(AB(

Friday(Harbour(Barrie,(Ontario(

Cercle(des(Cantons(Bromont,(QC(

PointeINord(Nuns’(Island,(QC(

East(Garrison(Monterey,(CA(

Seaside(Walton(County,(FL(

Hammond’s(Ferry(Augusta,(SC(

Habersham(Beaufort,(SC(

Nexton(Charleston,(SC(

Great(Pond(Windsor,(CT(

East(Beach(Norfolk,(VA(

Ni(Village(Spotsylvania(

MixedIUse(New(Urbanist(CommuniBes(

Saxony(Fishers,(IN(

Page 7: Community Tourism by LiveWorkLearnPlay

Health(Care(Centres(&(Medical(Districts(

Westmount(Medical(Clinic(Montreal,(QC(

Clinique(MedicIelle((Montreal,(QC(

FondaBon(Anna(Laberge((Montreal,(QC(

West(Island(MRI(Montreal,(QC(

Health(Group(Physimed(Montreal,(QC(

Page 8: Community Tourism by LiveWorkLearnPlay

Advisors(

Targeted(Leasing(and(Cas.ng™((TLC)((

New(Haven,(CT(Community(Drivers(and(Anima.on™((CDA)(

Demand=Based((Market(Analysis! Le(Roc(Fleuri,(QC(

ImplementaBon(Specialists(&((DealIMakers(

Development(Experts(

Funding(&(Financing(

Public(

Private(

Physical(Programming(((And((Business(Planning(

Areas(of(ExperBse((

Page 9: Community Tourism by LiveWorkLearnPlay

MACRO(•  At(the(beginning(of(the(20th(century(there(were(11(ci;es(globally(with(a(popula;on(

exceeding(one(million(people.(By(2015,(there(will(be(550(globally(with(a(populaBon(over(one(million.(

•  CreaBve(class(communiBes(and(knowledgeIbased(ciBes(will(thrive,(emerging(as(the(new(1st(world(communi;es((

•  Demographic(shi`s(in(age,(ethnicity,(household(composi;on,(gender(and(educa;on,(create(new(and(clear(opportuniBes(the(tourism(sector(I(if'we'truly'understand'our'customers'

•  Emerging(markets(in(Asia(and(North(Africa(are(generaBng(more(tourists(and(desBnaBons(((

MICRO(•  Social(connecBvity(is(shaping(travel:(Facebook,(Trip(Advisor(and(Travel(Blogs(are(all(cited(

as(key(determinants(in(travel(planning((•  With(rising(travel(costs,(Canadians(are(increasingly(travelling(within(their(own(province(•  Young(travellers(are(more(influen;al(than(ever(before:(Canadians(that(fall(within(the(18I24(

age(range(plan(to(travel(more(o`en(and(spend(more(on(travel(than(any(other(age(group((•  Business(travel(is(diminishing(with(the(rise(of(digital(connecBvity((

(

Trends(Driving(Tourism(

Page 10: Community Tourism by LiveWorkLearnPlay

In(2012( (Trips((Will(Hit(1'Billion'

0(

200,000,000(

400,000,000(

600,000,000(

800,000,000(

1,000,000,000(

1980( 1990( 2000( 2010(

InternaBonal(Trips(

277m(

674m(

435m(

940m(

1(Billion((in(2012(

Source:(United(Na;ons(World(Trade(Organiza;on(

Page 11: Community Tourism by LiveWorkLearnPlay

(had(15,576,000(InternaBonal((Overnight(Visitors(in(2011(!

InternaBonal(Overnight(Tourists(to(Canada((Millions)!

Source:(Canadian(Tourism(Commission(

Page 12: Community Tourism by LiveWorkLearnPlay

2011( (Tourism(Snapshot(

Tourism Snapshot2011 Year-in-review

Facts & Figures | 6th editionwww.canada.travel/corporate

(Between(2010(to(2011…(

(InternaBonal(overnight(tourism(to(Canada(was(down(=1.8%(between(2011(and(2010('

US(overnight(tourism(to(Canada(declined(by(=2.4%('

'Yet(there(was(an(overall(growth(of(+3%(of(tourists(to(North(America((Canadian(tourism(demand(reached($78.8(billion(in(2011((up(+7.8%(from(2010),(with($63.7(billion(from(domesBc(travellers(alone((up(+8.9%(from(2010)(

(

(

Source:(Canadian(Tourism(Commission(

Page 13: Community Tourism by LiveWorkLearnPlay

Tourism(in(Ontario((

A(QuesBon(for(the(Audience(

Ontario’s(Opportunity(

Places(to(Learn(From(

Thoughts(for(ConsideraBon((

Page 14: Community Tourism by LiveWorkLearnPlay

Inbound(SameIDay(and((Overnight(Tourists(to(Ontario'

0(

20,000,000(

40,000,000(

60,000,000(

80,000,000(

100,000,000(

120,000,000(

1980(

1983(

1986(

1989(

1992(

1995(

1998(

2001(

2004(

2007(

2010(

Total((

Ontario(

Other(Canada(

USA(

Overseas(

Source:(Ontario(Ministry(of(Tourism,(Culture(and(Sport(

104,400,000((SameIDay((

and(Overnight(Tourists(in(2011(

Page 15: Community Tourism by LiveWorkLearnPlay

Ontario’s(Tourist(Mix(as(of(2011:((Dominated'by'Ontarians''

Source:(Ontario(Ministry(of(Tourism,(Culture(and(Sport(

Ontario(83%(

USA(11%(

Overseas(2%(

Rest(of(Canada(4%(

Between(2010I2011:((

+2.3%(Increase(in(Ontarians(as(Tourists(in(their(own(Province(

([10.6%(Decrease(in(Canadians(Visi;ng(

Ontario(((

Page 16: Community Tourism by LiveWorkLearnPlay

How(is(Ontario’s(tourism(popularly(defined?(

Natural(Wonders(

Rideau(Waterway(

Wine(Country(

Theatre(Companies(

History(&(Heritage(

Vibrant(FesBvals(

Ski(DesBnaBons(

Parks(&(RecreaBon(

Concerts( Museums( Casinos( Comage(Country(

How(is(tourism(in(Ontario(perceived?(

Beaches( Built(AmracBons(

Page 17: Community Tourism by LiveWorkLearnPlay

A R E P O R T O N T H E F U T U R E O F T O U R I S M

D I S C O V E R I N G O N TA R I O

2009'

Set(New(Standards(and(Goals(

Page 18: Community Tourism by LiveWorkLearnPlay

How(is(an( (Tourist(defined?(

General(PercepBon:(Anyone(from(outside(of(

Ontario(or(outside(of(Canada((

Ontario(Adopted(the(United(NaBons(Standard(DefiniBon(of(a(Tourist:((Anyone(who(travels(more(than(40km(one[way(within(Ontario(to(travel(for(a(non[rou;ne(trip(

VS.(

Page 19: Community Tourism by LiveWorkLearnPlay

The(opportunity:(Recognize(your(endIusers,(and(understand(what(they(are(seeking(when(and(where(

Page 20: Community Tourism by LiveWorkLearnPlay

From'2006D2011,'Ontarians'60D69'and''85+'grew'by'over'27%'

Ontarian’s'median'age'of'39''is'less'than'the'naKonal'average'

44.5%'of'Ontario'couples'have'children'under'24'at'home,'above'the'naKonal'avg.'of'39.5%'

Over'29%'of'Ontarians''selfDidenKfy'as'a'visual'minority'

Understand(what(defines(your(endIusers(

Page 21: Community Tourism by LiveWorkLearnPlay

Understanding(your(target(market((and(draw(areas(

Page 22: Community Tourism by LiveWorkLearnPlay

Tourism(in(Ontario((

A(QuesBon(for(the(Audience(

Ontario’s(Opportunity(

Places(to(Learn(From(

Thoughts(for(ConsideraBon((

Page 23: Community Tourism by LiveWorkLearnPlay

What(is(Your(Goal(for(Tourism((in(Ontario?(

Page 24: Community Tourism by LiveWorkLearnPlay

Increasing(Tourists?(

Page 25: Community Tourism by LiveWorkLearnPlay

Economic(Development?(

Page 26: Community Tourism by LiveWorkLearnPlay

MarkeBng(Natural(Advantages?(

Page 27: Community Tourism by LiveWorkLearnPlay

Event(Management(and(FesBvals?(

Page 28: Community Tourism by LiveWorkLearnPlay

PromoBng(Small(Business(Growth?((

Page 29: Community Tourism by LiveWorkLearnPlay

Community(Spirit?((

Page 30: Community Tourism by LiveWorkLearnPlay

Acknowledging(Historic(Character?(

Page 31: Community Tourism by LiveWorkLearnPlay

Cultural(Advancement?((

Page 32: Community Tourism by LiveWorkLearnPlay

Return(on(Investment?(

Page 33: Community Tourism by LiveWorkLearnPlay

Ego?(

Page 34: Community Tourism by LiveWorkLearnPlay

The(Whole((is(Greater(Than((the(Sum(of((its(Parts(

Page 35: Community Tourism by LiveWorkLearnPlay

Common(((((

Goals((

Vision(&(

Page 36: Community Tourism by LiveWorkLearnPlay

Ontario’s(Thirteen(Regional(Tourism(OrganizaBons((RTOs)((

Page 37: Community Tourism by LiveWorkLearnPlay

((((

We(Asked(the(RTOs((3(QuesBons…(

1.  What(do(you(consider(to(be(your(top(five(tourism(amractors(from(a(visita;on(perspec;ve?((

2.  What(do(you(consider(to(be(your(greatest(undeveloped(assets(from(a(tourism(perspec;ve?((

3.  If(an(investor(were(to(come(to(your(community(to(build(a(tourism(development(or(a_rac;on,(what(would(be(the(top(five(new(projects(that(you(would(like(to(see(completed(in(the(next(3([(5(years?((

Page 38: Community Tourism by LiveWorkLearnPlay

Outdoor(Experiences(

QuesBon(One:(What(is(going(well(in(Ontario?((

IBeaches(((IRoyal(Botanical(Gardens(IAngling(Lodges(ITourist(routes(via(train,(car,(bike(IProvincial(and(NaBonal(Parks(ICounty(Fairs(I1000(Islands(IRideau(Canal(IPolar(Bear(Express(

IScience(North(ISarnia(Bayfest(IWarplane(Museum(IMarine(Land(ICesears(Windsor(INiagara’s(Casinos(IWine(Country(IAfrican(Lion(Safari(ISt.(Lawrence(Historical(AmracBons(

IManitoulin(Island(IBlue(Mountain(IPrince(Edward(County(INiagara(Falls(

AuthenBc(Towns(

DesBnaBons(

Page 39: Community Tourism by LiveWorkLearnPlay

DesBnaBons(

IIndoor(sport(complex(IAboriginal(tourism(IGated(amracBons(INascar(Raceway((((((IRefurbish(power(plants(for(tourism(IMulBIuse(amracBons(ICulinary(Tourism(IWaterfront(resorts(IBiosphere((((((ICasino((((((IWater(park(ILuxury(waterfront(ameniBes(IRevitalize(Agawa(Canyon(Tour(Train(

ITouring(infrastructure(IHighIend(hunBng(lodge(IAgricultural(tourism(IMotosport(adventures(IGolf(vacaBons(ISki(vacaBons(IWorld(garden(event(IAllIseason(hovercra`(adventures(IWaterfall(touring(route(IGrand(River(improvement(

Outdoor(Experiences(

Very'liPle''

menKon'of'Towns'

or'CommuniKes'

QuesBons(Two(and(Three:((What(are(the(opportuniBes(for(Ontario?(

Page 40: Community Tourism by LiveWorkLearnPlay

Create'unique'experiences' Connect'with'natural'assets'

Develop'the'right'infrastructure'Create'iconic'aPracKons'

Common(Themes(Heard(from(the(RTOs(

Page 41: Community Tourism by LiveWorkLearnPlay

Tourism(in(Ontario((

A(QuesBon(for(the(Audience(

Ontario’s(Opportunity(

Places(to(Learn(From(

Thoughts(for(ConsideraBon((

Page 42: Community Tourism by LiveWorkLearnPlay

But(what(is(achievable?((

(

How(do(we((grow(tourism(in(

Ontario?(

Page 43: Community Tourism by LiveWorkLearnPlay

Mass(PopulaBon(Growth( Rising(Cost(of(Housing(

Demand(for(Urbanity(

11,000,000(

11,500,000(

12,000,000(

12,500,000(

13,000,000(

13,500,000(

Aug.(2011( Aug.(2012( Change(((

Canada( $349,150( $350,192( +0.3%((

Ontario( $347,695( $366,797( +5.5%(

Toronto( $451,663( $479,095( +6.1%(

Desire(to(get(away(from(the(“big(city”(

Trends(in(Ontario(PopulaBon(Growth(in(Ontario( The(Rise(of(Housing(Prices(

Page 44: Community Tourism by LiveWorkLearnPlay

(((The(rebirth(of(neighbourhoods(to(create(vibrant(desBnaBons((

(

Page 45: Community Tourism by LiveWorkLearnPlay

A(Proven(Process(A(Proven(Process(Step(1:(Business(Plan(&(((((((((((((((ImplementaBon(Strategies(•  Vision(and(parameters(for(subsequent(((((((((((((((((((((((((

decisionImaking(•  Value(proposiBon(•  Market(demand((•  Revenue(potenBal(•  Scope,(Bming,(and(next(steps(of(the(project(•  Leveraging(opportuniBes(and(soluBons(to(

challenges(

Step(2:(Planning(&(Approvals(•  Public(support(and(consensus(from(key(

stakeholders(•  Physical(and(Strategic(plans(•  ImplementaBon(Strategies(•  Mix(and(scale(of(uses(•  Phasing(•  Regulatory(framework(•  ProIInvestment(program(and(packages((

(

Step(3:(Resources(&(ImplementaBon(•  Defines(the(first(phase(of(development(•  IdenBfies(and(obtains(funding(•  IniBates(the(commercial,(residenBal,((

civic,(cultural(and(social(components(of((the(project(

•  MarkeBng(programs(•  Implements(new(business(development(

through(quality(commercial,(retail,(recreaBonal(and(residenBal(deal(making(

•  Organizes(community(animaBon(acBviBes(•  Miscellaneous(acBonable(iniBaBves(

((

Step(4:(OperaBons(&(Governance(•  Commercial(occupancy(and(asset((

management(•  ResidenBal(property(management(•  Property(owner(and(merchant(associaBon(

governance(•  OnIgoing(community(programming(•  Exit(strategy(planning(•  Sustainability(strategies(•  Metrics(and(new(planning(•  InteracBve(communicaBon(program(•  Plaqorms(for(acBon(oriented(parBcipaBon(

(

Page 46: Community Tourism by LiveWorkLearnPlay

A(Complete(Approach((

Build(upon(a(solid(

foundaBon(

Common(vision(and(consensus(

Develop(a(walkable(urban(

grid(

Understand(the(targeted(“endI

users”(

DifferenBate(between(supply(and(demand(

IdenBfy(anchor(opportuniBes(

Establish(a(business(plan(

Affirm(public(and(private(partnerships(

Facilitate(community(ownership(

Get(the(word(out(

Community TourismTM:(A(Complete(Approach(

Page 47: Community Tourism by LiveWorkLearnPlay

Events'in'Orangeville'

Waterways'in'Perth'A'MeeKng'Place'in'Kingston'

A'Mill'in'Fergus'

Build(Upon(a(Solid(FoundaBon(

Page 48: Community Tourism by LiveWorkLearnPlay

Common(Vision(and(Consensus(

Gaining'Stakeholder'Agreement'

Building'the'Right'Team'

Page 49: Community Tourism by LiveWorkLearnPlay

Develop(a(Walkable((Urban(Grid(

Guelph,'Ontario'

Tie(in(Natural((Assets(Create((a(strong(

Sense(of(Arrival(

Connect(Important(Thoroughfares(

Provide(a(balance(of(indoor(and(outdoor(

Public(Spaces(

Create(OpportuniBes(for(ExploraBon(and(

connecBon(

Page 50: Community Tourism by LiveWorkLearnPlay

(

Understand(the(Targeted(“EndIUsers”(

Who(are(they?(

What(experiences(are(they(seeking((when(and(where?(

How(much(Bme(and(money((will(they(spend?(

Page 51: Community Tourism by LiveWorkLearnPlay

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8

2011 2012 2013 2014 2015 2016 2017 2018

Total Estimated Viable

Commercial Square Footage 51,133 75,705 101,465 129,614 157,005 179,094 196,700 203,462

Feasible Phasing Plan 15,464 18,000 30,000 - 30,000 30,000 - 30,000

Cumulative Commercial

Development 15,464 33,464 63,464 63,464 93,464 123,464 123,464 153,464

# Commercial Retail Units

(CRU's) (1) 10 22 42 42 62 82 82 102 The average CRU size 1,500

Commercial Development Potential and Feasible Phasing Plan

(Category(Mix((((Ground(Floor(

GLA(((SF)(((%(Ground(Floor(GLA(( (#(CRUs((

Food & Beverage 78,666 15% 42

Treats/ Quick-Serve Food 50,052 9% 30 Amenities & Services 151,179 29% 59 Retail 246,120 47% 130 Education 2,238 0% 1 Multi-Use Commercial 95,986 18% 1 Multi-Residential 58,311 11% 6 Vacant 29,722 6% 17 TOTAL 528,255 100% 269

What(does(end[user(behaviour(reveal(about(the(

amount(of(supportable(commercial((economy?(

DifferenBate(Between((Supply(and(Demand(

Page 52: Community Tourism by LiveWorkLearnPlay

A'Marina'in'Port'Credit'

A'Farmers'Market'in'North'Bay'

A'Brewery'in'Creemore'

IdenBfy(Anchor(OpportuniBes(

A'University'in'Kingston'

Page 53: Community Tourism by LiveWorkLearnPlay

IdenBfy(Programming(

ImplementaBon(Plan(Financial(Planning(

CompeBBve(Landscape(

(

Develop(a(Business(Plan(

Page 54: Community Tourism by LiveWorkLearnPlay

Affirm(PublicIPrivate(Partnerships(

…and(create(mutual((opportunity(

Understand(the(realisBc(contribuBons(of((the(public(sector…(

Page 55: Community Tourism by LiveWorkLearnPlay

Facilitate(Community((Ownership(

(Create(catalysts(for(economic(vitality(

(

(Create(memorable(and(sustainable(places(

(Achieve(Commercial(

excellence((

(Drive(events(and(

fesBviBes((

Develop(StreetIlevel(acBvaBon(

Enlist(unique(local(operators(that(create(original(endIuser(experiences((((((((((

Drive(visitaBon(and(community(engagement(

55(

Page 56: Community Tourism by LiveWorkLearnPlay

Get(the(Word(Out(

Wayfaring(and(Signage(Web,(Social(Media(&(Apps(

Share(the(Experience(MarkeBng(&(AdverBsing(

Page 57: Community Tourism by LiveWorkLearnPlay

Phase(1(Developing(a(Vision,(Business(&(ImplementaBon(Plan(

The(community(locks(arms(to(create(a(unified(vision.(A(strategic(master(plan(and(business(plan((are(born(that(will(create(a(heart(and(soul(for(the(enBre(community.(

Phase(2(Developing(a(Nucleus(of(Thriving(Experiences(and(CreaBng(Daily(Rituals((

The(community(demonstrates(significant(change(and(is(starBng(to(become(a(‘place’(to(gather,(connect,(see(and(be(seen.(The(community(becomes(a(local(hub(and(a(preferred(desBnaBon(for(its(residents.((The(community(is(“knimed”(together(with(services,(joint(messaging(and(markeBng(and(a(collecBon(of(truly(wonderful(uses,(seasonal(fesBviBes,(and(takes(advantage(where(possible((of(nature(and(the(outdoors.(

Phase(3(CreaBng(Vibrant(Local(CommuniBes(

The(community(has((successfully(implemented(its(iniBaBves(and(begins(to(Be(these(successes(into(delivering(a(downtown(with(a(wonderful(variety(of(home,(restaurants(and(shopping(experiences(that(appeal(to(residents(and(visitors(alike.(InviBng(the(outside(in(and(the(inside(out,(the(community(is(home(to(year(round(events(and(acBviBes.(Visitors(from(the(region(abound!(

Phase(4(Invite(the(World(in…(

(The(community(has(realized(its(goal(with(a(Bmeless((and(organically(grown(mixedIuse(downtown(filled(with(vibrancy.(Monthly((and(annual(events(become(rituals(for(locals(and(returning(visitors.(People(gather(in(a(place(that(they(can(truly(call(“their'own”.((The(community(becomes(a(preferred(desBnaBon(and(‘enduring’(place(to(visit(and(to(stay(for(those(travelling(within(the(Province(and(from(outside(Canada.((((

The(Four(Phases(of((Community TourismTM

Page 58: Community Tourism by LiveWorkLearnPlay

Tourism(in(Ontario((

A(QuesBon(for(the(Audience(

Ontario’s(Opportunity(

Places(to(Learn(From(

Thoughts(for(ConsideraBon((

Page 59: Community Tourism by LiveWorkLearnPlay

Case'Study:'(Farmer’s(Markets(&(Public(Markets(((

Page 60: Community Tourism by LiveWorkLearnPlay

!

!

Public(Markets(

(

Act(as(alterna;ve(anchors(

(

(

Support(the(local(economy(

(

(

Provide(social(

gathering(places(

(

(

Revitalize(downtowns(and(neighborhoods(

(

(

Form(the(‘heart’(of(communi;es(

(

Page 61: Community Tourism by LiveWorkLearnPlay

(Public(Markets:(Economic(Drivers(

(•  High(frequency(

shoppers(spend(over($40(per(trip,(on(average(

•  60I80%(of(neighbouring(businesses(report(higher(sales(with(the(presence(of(a(market(

•  Shoppers(spent(an(average(of($18.44(in(addi;onal(expenditures(per(visit(

•  1I5(jobs(created(per(vendor(

(

(

Sources:(Ontario(Study:(Greenbelt(Farmers’(Market(Network(2010(Shopper(Survey,(Jan.(2011(

Page 62: Community Tourism by LiveWorkLearnPlay

(Public(Markets:(Community(Drivers((

(•  Encourage(social(

interacBon((•  Establish(a(community(

gathering(place(•  Seeing(other(people(and(

opportuni;es(for(impromptu(conversaBons(among(top(reasons(people(say(they(use(markets(

•  Shoppers(with(children(say(they’re(drawn(to(the(market(for(community(events(and(an(opportunity(to(meet(friends(

Sources:(Greenbelt(Farmers’(Market(Network(2010(Shopper(Survey,(Jan.(2011;(Project(for(Public(Spaces(

Page 63: Community Tourism by LiveWorkLearnPlay

!

!

(

Regional(Marketplace((

(

End(User(Analysis(((

CreaBng(a(Successful(Public(Market((

Goals(and(ObjecBves((

(

Stakeholder(Consensus((

Business(Case(

Program(and(Design(

Financing(and(Management(

Tenant(Mix((

Market(Format((

Physicality((

(

Policies((

Governance((

Finances((

(

OperaBonal(Strategies(((

Vision(and(Principles(

Page 64: Community Tourism by LiveWorkLearnPlay

Rockford,'IL'

Glassboro,'NJ'

Saxony'Market,'Saxony,'IN'

Habersham,'SC' Pine'Mountain,'GA'

Promenades'StDBruno,'QC'

Public(Markets:((Driving(Successful(Downtown(RevitalizaBon(

Page 65: Community Tourism by LiveWorkLearnPlay

Case'Study:''

Rockford,(Illinois(

Page 66: Community Tourism by LiveWorkLearnPlay

PopulaBon:((152,222(in(2011((Pop.(Growth:((0.37%(from(2001(to(2011(Home(Values:((38.9%(below(state(average(Vacant(/(Abandoned(Homes:((9,798(Net(Retail(AbsorpBon:([412,860(SF(since(2000(Unemployment:((13.7%((US(Avg.(7.8%)(in(2012(

Mayor(Larry(Morrissey(

Rockford,(Illinois(

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A(CollaboraBve(Process(

Page 68: Community Tourism by LiveWorkLearnPlay

•  Redevelopment(targets(over(60[(month(period((

•  Commercial(uses,(ac;on(items(and(ini;a;ves(for(each(district(

•  Specific(strategic(recommenda;ons(

•  Redevelopment(roadmap(

A(Feasible(Strategy(&(ImplementaBon(Plan(

Page 69: Community Tourism by LiveWorkLearnPlay

A(thriving(community(that(will(become(closely(connected(to(its(historic(downtown(and(natural(assets,(the(City’s(remarkable(natural(advantages(will(be(brought(to(the(fore(through(a(series(of(closely(inter[connected(public(and(private(ini;a;ves(to(encourage(Rockfordians(to(use(the(river,(parks,(heritage(properBes,(local(businesses,(and(public(spaces(on(a(daily,(weekly(and(annual(basis.((

A(Vision(for(Rockford(

Page 70: Community Tourism by LiveWorkLearnPlay

Stakeholder(groups(idenBfied(priority(revitalizaBon(areas(by(assigning(scores(to(each(district.((

District(DelineaBon(and(PrioriBzaBon(by(Stakeholders(

ShortIterm((Feasibility(

Percent((Complete(

ExisBng((Assets(

Community((Impact(

Consensus(Total''Score'

Page 71: Community Tourism by LiveWorkLearnPlay

Target(Market(Analysis((

Commercial(Market(Analysis((

Over(600(Rockfordians(were(consulted(during(the(development(of(the(Implementa;on(Plan(

Community(ConsultaBon((

RRDP(SetIUp((

Reconnaissance(&(Analysis(

Page 72: Community Tourism by LiveWorkLearnPlay

Realizing(the(Benefit(of(an(ImplementaBon(Strategy(

Page 73: Community Tourism by LiveWorkLearnPlay

Rockford(City(Market(

Over(40,000(people(visited(the(market(in(2011.((Started(with(25(vendors(from(within(a(150Imile(radius.(

Page 74: Community Tourism by LiveWorkLearnPlay

Case'Study:''Blue(Mountain,(Ontario((

Page 75: Community Tourism by LiveWorkLearnPlay

Vision(&(Challenges(

Project(Vision(To(create(a(four[season(pedestrian[only(mixed[use(Ontario(Village(for(the(en;re(Collingwood(Region.(

(Project(Challenges(•  Located(in(an(area(that(was(considered(to(be(

a(winterIonly(desBnaBon(•  CompeBBon(of(the(Muskoka(Region(as(�the(

Northern(Des;na;on�((•  A(ski(hill(with(only(720(verBcal(feet(•  Not(the(real(estate(investment(region(of(

choice(for(the(Greater(Toronto(Area(

Page 76: Community Tourism by LiveWorkLearnPlay

Strategy:(Targeted(Leasing(&(CasBng(CreaKng'A'DesKnaKon'

Local(and((Regional(Retailers(

AcBvated(Mixed(Use((Village(Town(Center(

Local(and(Regional(Grab(&(Go(Treats(

TM#

Local(and(Regional(Restaurateurs((&(Bar/Nightlife(

WesBn(Trillium(House(at(Blue(Mountain(

Blue(Mountain(Conference(Centre(

Page 77: Community Tourism by LiveWorkLearnPlay

Create(Demand(&(Drive(VisitaBon(

Drive(VisitaBon(•  From(718,000(in(1998,(visits(increased(87%(to(

1.3(million(in(2005(and(are(projected(to(reach(over(2.5(million(

((

“Get'people'to'''stay'one'more'''night.”''

•  75(Shops,(Restaurants(&(Nightlife((125,(000(sq.(m.)(mostly(run(by(local(entrepreneurs(

•  2,300(ResidenBal(Unit(Sales(ini;ally(ranging(from($500(to($660(per(sq.(m.(

•  Restaurants(averaged($500(sales(per(square(foot(in(first(year(of(opera;on(

((((((

Create(Demand(

Page 78: Community Tourism by LiveWorkLearnPlay

CreaBng(Economic(Impact(

Regional(Economic(Impact((•  Projected(growth(will(generate(6,200(direct(and(

indirect(fullIyear(equivalent(jobs(in(Ontario,(as(well(as(generaBng($99.5(million(in(annual(government(revenue((federal,(provincial(and(local).(

•  At(full(build(out(completed(2011,(total(capital(expenditures(topped($857.4(million,(contribu;ng(extensively(to(the(economy(of(the(region(and(of(the(province.(

Tourism(Economic(Impact((•  On[site(tourist(expenditures(have(increased(from($23.3(

million(in(1998(to($80.5(million(in(2005,(and(are(es;mated(to(rise(to($218.5(million(in(2011.(

•  By(2011,(visitors(to(the(resort(are(projected(to(bring(an(addi;onal($112.6(million(in(expenditures(while(they(are(away(from(the(resort.(

Page 79: Community Tourism by LiveWorkLearnPlay

Create(a(DesBnaBonIFilled(Community((–(Not(Just(a(Resort(

Page 80: Community Tourism by LiveWorkLearnPlay

Tourism(in(Ontario((

A(QuesBon(for(the(Audience(

Ontario’s(Opportunity(

Places(to(Learn(From(

Thoughts(for(ConsideraBon((

Page 81: Community Tourism by LiveWorkLearnPlay

Maintain,(Improve(and(Evolve(‘Tourism’'to(Develop(Ontario’s(CommuniBes'

Page 82: Community Tourism by LiveWorkLearnPlay

Toronto(

40km(

80km(

120km(

160km(

Think(Locally,(Not(Globally:((Your(Opportunity(is(Only(40km(Away'

Page 83: Community Tourism by LiveWorkLearnPlay

Every(Place(Has(a(Unique((Experience(to(Offer(–(Leverage(it'

Page 84: Community Tourism by LiveWorkLearnPlay

Build(Local(Consensus((&(Develop(a(CollecBve(Strategy'

Page 85: Community Tourism by LiveWorkLearnPlay

Build(an(EffecBve(Business(Case(for(Every(Project(and(Develop(Strong(Partnerships(

Page 86: Community Tourism by LiveWorkLearnPlay

Create(a(powerful(value(proposiBon(to(promote((your(community(as(a(

desBnaBon(of(choice(for(tourism(investment(

Support(investment(leads(with(an((allIofIgovernment(approach(

Develop(an(investor(outreach(approach(to(promote((

your(community’s(value(proposiBon(and(generate(

investment(leads(

ConBnue(to(idenBfy(your(community’s(assets(as(opportuniBes(

Establish(tourism(as(a(priority(sector(in(your(

community’s(investment(amracBon(approach(

(

Adopt(an(Investment(Approach(

Page 87: Community Tourism by LiveWorkLearnPlay

Develop((a(Community TourismTM approach…'

ImplementaBon(

AcBvaBon(

Page 88: Community Tourism by LiveWorkLearnPlay

…And(desBnaBon(visitors(will(follow'

Page 89: Community Tourism by LiveWorkLearnPlay

Remember:(No(two(communiBes(are(alike(

Develop'a'vibrant'downtown'that'fits'your'community'

Page 90: Community Tourism by LiveWorkLearnPlay

Defining'a'Province…'

Ontario this SummerThere are 444 municipalities in Ontario with an

unending amount of history, charm, and things to discover. This summer, make it a point to see just a

few. You won’t be disappointed.

Discover 444 Reasons to Visit

One(Approach(to(Consider…(

Page 91: Community Tourism by LiveWorkLearnPlay

Ontario(Tourism(Summit(2012(October(23,(2012((((The Rebirth of Neighbourhoods to Create Vibrant Destinations

(((

Rob(Spanier(Senior(Vice(President(