community of practice - self care for change practitioners
TRANSCRIPT
Self Care For Change Practitioners Presented by: Catherine Smithson Managing Director December 7 2016
Change Community of Practice Webinars
Introducing Being Human
• Founded in 1993 • Our mission: develop
change-capable people and organisations so they achieve the benefits of change
• Prosci Primary Affiliate Australia and New Zealand since 2006
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Where to find today’s slides and recording
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Being Human Company Linked in Profile – Follow us!
Being Human Pty Ltd page - Like us!
Search for Being Human Pty Ltd. Recorded version. Follow us for notifications on new posts
www.slideshare.net/BeingHumanAustralia/presentations Slides and recording Follow us for notifications on new posts
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Don’t Log in!
Agenda
• Resilience and the change practitioner
• Looking back at 2016 • Top 5 tips • Your experiences?
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Why is resilience so important for the change practitioner? • Change jobs are demanding:
• Size and scope • Responsibility • Hours and intensity of work • Constantly changing • Influencing people 24/7
• We can be held to a higher standard • Role model for change and
leadership - walk the talk • Can’t ever have a bad day at
the office! • Facilitating and supporting
other people - emotionally demanding
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On the upside • Playing a part in major
changes • Once in a lifetime
experiences – changes that matter
• Make the impossible, possible
• Being part of a first class team
• Building lasting relationships
• Personal learning • Others?
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What is resilience?
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It’s the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress… …. It means "bouncing back" from difficult experiences.
Research has shown that resilience is ordinary, not
extraordinary. People commonly demonstrate resilience.
It is is not a trait that people either have or do not have. It involves behaviors, thoughts and actions that can be
learned and developed in anyone.
Source: American Psychological Society
Optimism – Dr Martin Seligman and the Positive Psychology Program
• Key element of resilience • Not hardwired! • Can be learned • Benefits:
• manage stress more efficiently
• less cases of moderate to severe depression ‘
• decreased levels of anxiety • more successful in the world
of business - in the full optimistic attitude, energy increases, and so does productivity.
• Take the Optimism Test
10 Source: https://positivepsychologyprogram.com/learned-optimism/
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What builds resilience? 1. Having caring and supportive
relationships within and outside the family.
2. The capacity to make realistic plans and take steps to carry them out.
3. A positive view of yourself and confidence in your strengths and abilities.
4. Skills in communication and problem solving.
5. The capacity to manage strong feelings and impulses.
12 Source: American Psychological Society
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Tip 1: Focus: don't try and do everything
• Focus on your priorities. • Go back to your
assessments and tools and see what you should be doing at this point.
• Are you trying to do everything for everyone?
• Try: “Yes, I can, but that means I won't be able to do the following… which one do you want me to focus on?”
Tip 2: Find a change buddy • Find a colleague you can
bounce ideas off • Inside or outside your
organisation • Change practitioners are
very generous • Most people will provide a
sounding board to help you work through an issue or change
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Tip 3: Don’t take it personally • When you encounter people who
are being resistant or difficult to deal with, remember it's not you they don't like, it's the change and how it's impacting them.
• "Most people are mostly good most of the time and when they’re not it's due to either fear or frustration.” –Anonymous Prosci graduate
• Focus on what they are scared or frustrated about rather than think it's aimed at you.
16 © Prosci Inc. All rights reserved www.change-management.com
Tip 4: Pragmatist or perfectionist? • Sometimes we care too
much & expect too much • As change practitioners there
is only so much we can do – some things are out of ourscope!
• Beware of your inner perfectionist!
• A perfect solution is often not possible
• Focus on what you can actually achieve.. lay track for the future
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Tip 5: Keep your perspective
• We need to live to fight another day - in the end, some changes are just not going to go well.
• Do your best and take care of yourself - both mentally and physically.
• Take time out to rest and rejuvenate over the break.
• Set your work/life boundaries!
End of year reflection 1. What have you done that
you are most proud of? 2. Is there anything you
would do differently? 3. What is your #1 learning
about the people side of change?
4. What 3 qualities (character, values) do you bring to your “change work”, apart from your technical expertise?
5. How will you replenish during the break?
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Resilience and Optimism Resources • Resilience: Bounce Back From Whatever Life Throws At
You by Dr John Nicholson and Jane Clarke • Books and articles • Resilience on line Self Assessment
• http://www.nicholsonmcbride.com/resilience/
• Learned Optimism – Martin Seligman • https://positivepsychologyprogram.com/learned-optimism/ • Get through the tough stuff by Charlotte Blair • https://www.psychologies.co.uk/self/get-through-the-tough-
stuff.html.
• American Psychological Association • http://www.apa.org/helpcenter/road-resilience.aspx
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More info
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beinghuman.com.au • Free Prosci Webinars • Free Change Community of
Practice Webinars • Prosci Users Group Australia
and New Zealand on LinkedIn Have a peaceful Christmas and
New Year And best wishes for all your
dreams in 2017! Thank you for joining our
Change Community of Practice Webinars in 2016!
Email your ideas for topics to [email protected]
Where to find today’s slides and recording
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Being Human Company Linked in Profile – Follow us!
Being Human Pty Ltd page - Like us!
Search for Being Human Pty Ltd. Recorded version. Follow us for notifications on new posts
www.slideshare.net/BeingHumanAustralia/presentations Slides and recording Follow us for notifications on new posts