community conference 2013 - muuse, isabella hemmersbach

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BUILDING BUSINESS ON VISUAL COMMUNITIES

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Page 1: Community conference 2013 - MUUSE, Isabella Hemmersbach

BUILDING BUSINESSON VISUAL COMMUNITIES

Page 2: Community conference 2013 - MUUSE, Isabella Hemmersbach

Isabella Hemmersbach@L_ampoule

[email protected]

MUUSE’S ONLINE COMMMUNITY

MANAGER

Page 3: Community conference 2013 - MUUSE, Isabella Hemmersbach

MUUSE IS NEW FASHION

The world’s 100 best up&coming fashion designers

Recruiting with Vogue Talents

Community Based Business Model

Page 4: Community conference 2013 - MUUSE, Isabella Hemmersbach

YOU NEED TO SEGMENT YOUR AUDIENCE

Three target groups

Combine Taste makers & Designers

Customers directly & through tastemakers

Customers

DesignersTaste makers

Page 5: Community conference 2013 - MUUSE, Isabella Hemmersbach

CHOSE THE RIGHT CONTENT FOR THE RIGHT CHANNEL & SEGMENT

CUSTOMER SEGMENTS USE OF SOCIAL MEDIA PREFERRED CONTENT

Page 6: Community conference 2013 - MUUSE, Isabella Hemmersbach

SERVE IT SIMPLE & POLISHED ON FACEBOOK

Keep it simple

Keep it native

Be social

DON’T DO

Page 7: Community conference 2013 - MUUSE, Isabella Hemmersbach

MAKE CONTENT COME ALIVE ON PINTEREST

MAKE CONTENT AVAILABLE

ENCOURAGE SHARING

DON’T TRY TO CONTROL YOUR IMAGES

Page 8: Community conference 2013 - MUUSE, Isabella Hemmersbach

BE AUTHENTIC ON INSTAGRAM

Keep inside tone

Keep it authentic

Stick to the rules

DON’T DO

Page 9: Community conference 2013 - MUUSE, Isabella Hemmersbach

THINK BRANDING ON VINE

Keep it native

Focus on products

Be original

Page 10: Community conference 2013 - MUUSE, Isabella Hemmersbach

CREATE SYNERGIESIN CHANNELS

1.6 million impression

15% growth in Danish Community

Trust & expectations

Page 11: Community conference 2013 - MUUSE, Isabella Hemmersbach

THIS DOES HAVE BUSINESS VALUE

Earned media

Low budget

Community IS Competitive Advantage

Page 12: Community conference 2013 - MUUSE, Isabella Hemmersbach

THE NEW BRANDIS SHARED STORIES

Interesting content

Make it accessible

LISTEN & BE SOCIAL

Traditionalpush

communi- cation

Page 13: Community conference 2013 - MUUSE, Isabella Hemmersbach

MUUSESankt Getrudsstræde 6E

1129 København K

MUUSE.com

THANK YOU