communication matters
TRANSCRIPT
Your Communication
Matters
Leader, Serial Entrepreneur, Trainer
and Motivational Speaker, Business
Coach
About Me CEO of BEVA
Enterprise
Communication How to communicate well is paramount to your success
Skilled communication improves understanding
People don’t trust who they are unable to communicate with
Barriers to Communication PerceptionCultureLocalityLanguage Economic PrejudiceFear
MISS COMMUNICATION Liz is so lazyAlways
sitting about doing
nothing
I wonder how I might help
Jane out
LIZ
JANE
HAVE YOU EVER MET HER?
This is what she tends to do?
•She creates confusion based on assumption•She gives the wrong impression •She fails to communicate her needs•She believes everyone is suppose to know what she’s thinking•She wonders instead of asking•She misreads body language
PERCEPTION What’s yours?
Perceptionswhat can you see?
What does your answer demonstrate?We all see things differently. Be conscious of the power of
perception when attempting to communicate with others. Are you aware of the perception?
The Do’s of Communication Do remember peoples namesDo ensure you’ve done your homework Do remember communication is not just
about what you sayDo find opportunities to sharpen your
communication skillsDo give eye contact Do be conscious of your non verbal'sDo be conscious of your perceptionsDo Practice… practice, practice
The Don’ts of CommunicationDon’t talk too much, listen and observe more than you talk;
you’ll learn more Don’t talk too little, it will make you appear aloft,
uninterested, or unsociableDon’t make assumptions, they are typically always wrong.
If in doubt askDon’t expect people to understand, what you have failed to
effectively communicateDon’t stop practicing Be afraid to observe how others communicateDon’t be distracted when talking or listening to someone,
it’ll appear as though you are uninterested
The Best Communication is:
1. Clear2. Repetitive3. Attentive 4. Timely 5. Clarified6. Consistence 7. Considerate/sensitive8. Engaging 9. Two way10.Is not just about what said
Regardless of great your vision how well you communicate
will play a major part inwhether you achieve it
Thanks for joining me
To find out more about our workshops Please visit www.dawndavislawrence.comOr email us at: [email protected]
Tel: 0116 276 0822