communicating across generations
TRANSCRIPT
The People Group
A217
Communicating Across Generations CAG_BP17
Seth Hufford April 5, 2017
Credit(s) earned on completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.
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© The People Group 2017
Copyright MaterialsIntroductions
• Name • Affiliation • Why you came to this workshop?
Expectations
What do you hope to get out of this workshop?
Do you wish that people could better understand you?
Do you sometimes feel like you are speaking a different language when speaking to people who are from a different generation than you?
Working with other people is not always easy...and yet, we are never provided with training on how to interact with others in better ways.
Not only is working with people from different backgrounds and ages now a given, it makes good business sense.
The good news is that there are some practices that you can put in place that will support communication across generations.
At this interactive session, you will have an opportunity to learn from others and leave with specific ways to improve communication.
Course Description
Learning Objectives
At the end of the this course, participants will be able to:
1) Understand the context for working across generations
2) Identify assets of different generations
3) Create strategies for communicating across generations
4) Build relationships with fellow architects
Ground Rules
What rules need to be in place to make this workshop effect?
Generations in the Workplace
• Silent Generation (1928-1945) • Baby Boomers (1946-1964) • Generation X (1965-1980) • Millennials (1981-1996) • Generation Z (1997-now)
Generations: US Population
GenZ23%
Millennial24%
GenX20%
Baby Boom24%
Silent9%
Census Bureau
Generations: US Workforce
GenZ1%Millennial
34%
GenX34%
Baby Boom29%
Silent3%
*Pew Research
How would you describe your generation?
1) Form groups by generation
2) Create a list of five values of your generation.
1) Similarities
2) Differences
Generational Values
What will help you work across generations?
1) Form groups across generations
2) Create a list of five strategies that will support working across generations.
What is one thing you can take back to your firm tomorrow?
Strategies
1. Build collaborative relationships - find common ground, don’t dwell on differences
2. Create opportunities for cross-generational work and mentoring
3. Consider life experiences and individual needs
Takeaways
*Harvard Business Review: Managing People from 5 Generations 9/25/14
This concludes The American Institute of Architects Continuing Education Systems Course
The People Group www.thepplgrp.com
Seth Hufford, Partner
mobile: 917.573.4504