Commonwealth Business Travel Group

May 9, 2013

Single Use Account Case Study – Blue Coat Systems

Rick Wakida, CTE, CCTE, GLPGlobal Travel ManagerAtmel Corporation

Background Problem and Solution Design Implementation and Refinement Benefits Questions and Answers

Single Use Account Case Study

Small P-Card program Limited small number of individual cards

Employees paid for hotels and expensed for reimbursement Using personal cards Difficult for international employees

Direct Bills at preferred hotels required reconciliation Standard reconciliation process

Background

Demand for hotel direct billing at preferred hotels with no direct billing set-up

Demand for hotel direct billing in locations with no preferred hotels

Problem

Purchase Log (P-Log) MasterCard acceptability – 31 million

merchants globally Control through limiting Merchant Category

Codes (MCC) Additional controls

Set needed limit Account expiration Ability to edit, cancel, review, refax

Fax front/back image of card on fax to hotel, customization available

Customized Reconciliation Report

Solution

Up to 10 user defined fields to meet individual company’s needs All user defined fields are available for reporting

needs in addition to standard fields

Drop down lists available for easy data capture

Ability to limit number of characters in a field

254 characters available per field

Processing can be done by agency or by company

Manual or automated based products are available

Design

Design

Design

Requested needed credit line

Defined reporting fields needed for reconciliation Traveler’s Name Cost Center Type of Traveler Trip Purpose Hotel Confirmation Number Approving Manager

Designed custom procedure

Implementation

No locator or confirmation number as Travel Office unable to book in GDS

Needed credit card to guarantee in GDS

Refinement

Eliminated existing direct bill accounts Eliminated new direct bill applications Customized reporting with User Defined

fields for reconciliation Consolidated multiple payments to a

single payment per billing cycle Vendors paid faster Moved direct bills to the P-Card

Benefits

Questions and Answers

Single Use Account Case Study Blue Coat Systems