commit to rubrics: a connecting factor that impacts healthcare interpreting from the classroom to...

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NATIONAL COUNCIL ON INTERPRETING IN HEALTH CARE www.ncihc.org/homefortrainers February 19, 2015 Guest Trainers: Zarita AraújoLane, MSW, LICSW Vera Duarte, MA Andrew Jerger, CHI™, CMI Webinar Work Group Hosts: Eliana Lobo & Rachel Herring Rubrics 101 Commit to Rubrics: A Connec?ng Factor that Impacts Healthcare Interpre?ng from the Classroom to the Workplace Home for Trainers Interpreter Trainers Webinars Work Group An iniQaQve of the Standards and Training CommiSee

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Page 1: Commit to Rubrics: A Connecting Factor that Impacts Healthcare Interpreting from the Classroom to the Workplace

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WWW.NCIHC.ORG  www.ncihc.org/home-­‐for-­‐trainers  

February  19,  2015  

Guest  Trainers:    Zarita  Araújo-­‐Lane,  MSW,  LICSW  Vera  Duarte,  MA  Andrew  Jerger,  CHI™,  CMI    

Webinar  Work  Group  Hosts:      Eliana  Lobo  &  Rachel  Herring      

 

Rubrics  101  Commit  to  Rubrics:  A  Connec?ng  Factor  that  Impacts  Healthcare  Interpre?ng  from  the  Classroom  to  the  Workplace  

Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

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 You  can  access  the  recording  of  the  live  webinar  presentaQon  at    

www.ncihc.org/trainerswebinars    

Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

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Housekeeping  -­‐   This  session  is  being  recorded  -­‐   CerQficate  of  ASendance          *must  aSend  full  90  minutes          *[email protected]  

-­‐   Audio  and  technical  problems  

 

 

-­‐   QuesQons  to  organizers    -­‐   Q  &  A  -­‐   TwiSer  #NCIHCWebinar    Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup  

An  iniQaQve  of  the  Standards  and  Training  CommiSee  www.ncihc.org/home-­‐for-­‐trainers  

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Welcome!     Guest  Trainers:  

Zarita    Araújo-­‐Lane,    MSW,  LICSW  

Vera  Duarte,  MA  

Andrew  Jerger,  

 CHI™,  CMI  

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Although  We  Can  not  See  Each  Other    We  Can  Learn  Together!    

Commit  to  Rubrics:    A  Connec?ng  Factor  that  Impacts  HealthCare  Interpre?ng  from  the  Classroom  to  the  Workplace  

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How  do  learners…learn?  Another  perspecQve  Visual  =  show  me  how  Auditory  =  tell  me  how  KinestheQc  =  let  me  try  

     

Straight into the Deep End?  

A Systematic Approach to Skill Acquisition and Goal-Setting in Interpreter Training      By Guest Trainer:  Rachel E. Herring, M.A.    July 24, 2014    

Page 7: Commit to Rubrics: A Connecting Factor that Impacts Healthcare Interpreting from the Classroom to the Workplace
Page 8: Commit to Rubrics: A Connecting Factor that Impacts Healthcare Interpreting from the Classroom to the Workplace

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WWW.NCIHC.ORG  

 • Understand  the  importance  of  rubrics  

•   Understand  the  different  components  of  rubrics  

• Apply    this  new  knowledge  to  develop  rubrics  for  healthcare  interpreQng  trainings  

Learning  Objec?ves  

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K   W   L  

What do you think you KNOW about Rubrics for healthcare interpreter trainings?  

What do you WANT to know?  

What did you LEARN?  

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•   What do you think you KNOW about Rubrics for healthcare interpreter trainings?    

   POLL  -­‐Take  a  few  seconds  and  think!  

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Poll  #1            

 What  do  you  think  that  you  know  about  Rubrics  for  healthcare  interpreter  trainings?  

 

 

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Poll  #1  Results  

       

   

…..Knowledge    of  Rubrics  

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•  Why  The  Apple?  

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Our    Experiences:  Pre  quizzes  (True-­‐  False)    Role-­‐Plays  (AddiQons,  omissions,  distorQons,  register,  flow)    Mid  term  paper  (Looked  for  clarity  and  support  informaCon)    Final  wriWen  and  oral  exams  (True-­‐  False,  applicaCon  of  standards  that  supported  open  ended  ethical  and  cross  cultural  quesCons)    Other  Ac)vi)es  (Variables,  homework,  class  parCcipaCon)      

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Sample  Rubric-­‐Role  Play  PracQce  

Was the interpreter prepared for the vocabulary?

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Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

Oral  Exam-­‐One  point  per  word  

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Sample  Oral  Exam  (segment)  

______/128  

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GOAL  ONE  

Understand  the  importance  of  rubrics  

 

Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

 

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Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

Student  Evalua?ons  

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What  Are  Rubrics?  

   “A  rubric  defines  the  features  of  work  that  consCtute  quality.  It  is  the  mechanism  for  judging  the  quality  of  student  work.”    

Arter  and  Chappuis  

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What  Are  Rubrics?  

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Two  Major  Types  1)  Holis?c    2)   Analy?cal  

What  Are  Rubrics?  

 What  are  the    

             differences?  

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HOLISTIC  RUBRICS  •    single  score  for  an  enQre  product  or  performance  

What  Are  Rubrics?  

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hSp://jfmueller.faculty.noctrl.edu/toolbox/howstep4.htm  

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ANALYTICAL  RUBRICS  •  divides  a  performance  or  assignment  into  separate,  specific  areas  that  are  to  be  evaluated    

       

 

What  Are  Rubrics?  

Page 26: Commit to Rubrics: A Connecting Factor that Impacts Healthcare Interpreting from the Classroom to the Workplace
Page 27: Commit to Rubrics: A Connecting Factor that Impacts Healthcare Interpreting from the Classroom to the Workplace

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help  teachers:    

•   idenQfy  and  define  learning  objecQves  

•   grade  consistently  and  objecQvely  

•  provide  feedback  

Why  Rubrics?  

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help  students:    

•  Understand  teacher  expectaQons  •  Understand  grading  process  •  Self  assess  their  progress  •  Improve  their  quality  of  work  through  descripQve  feedback  

 

Why  Rubrics?  

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1.  What  are  your  learning  objecQves  for  the  course?  

2.  What  do  you  want  to  measure?  

3.  Why  do  you  want  to  measure  this  piece?  

4.  How  osen?  5.  Who  will  use  it?  

Why  Rubrics?  

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•  Examples  o Essay  o Oral  PresentaQon  o Role-­‐play  pracQce  o WriSen  Exam    o Oral  Exam  

Why  Rubrics?  

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Rubric  of  Learning  Vs.  

Rubric  for  Learning  

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             Rubric  of  Learning  •  Measures  Proficiency  

Ø Exams,  Tests  Ø LeWer  grades    

q A,  B,  F  q Great    P  q Poor    O  

 

Why  Rubrics?  

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Rubric  for  Learning    

•  Defines  and  Outlines  desired  skills  or  results  •  Clearly  explains  what  you  expect  from  the  students  

•  Promotes  transparency  

 

Why  Rubrics?  

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Why  Rubrics?  

You did well!

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I was expecting more from you.

Why  Rubrics?  

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 “Guided  pracQce:  InstrucQon  dedicates  a  significant  amount  of  Qme  to  guided  pracQce,  gives  students  directed  feedback,  and  monitors  their  skill  development  (especially  in  message  conversion).”  

The  NCIHC  NaQonal  Standards  for  Healthcare  Interpreter  Training  Programs-­‐Page  17    

Why  Rubrics?  

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Poll  #2            

 In  order  to  measure  Interpre?ng  Skills  on  a  per  class  basis  would  you  use  a  …….?  

 

 

Rubric  of  Learning  Vs.  

Rubric  for  Learning  

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Poll  #2  Results  

       

   

Rubric  of  Learning  Vs.  

Rubric  for  Learning  

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Importance  of  Rubrics    

•  What  are  Rubrics?  •  Benefits-­‐Teachers  •  Benefits-­‐Students  •  Rubric  of  Learning                                      vs.            Rubric  for  Learning  

Review  

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WWW.NCIHC.ORG  

GOAL  TWO  

Understand  the  Components  of  a  Rubric  

Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup  

An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

 

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         “Do  I  know  the  difference  between  successful  and  unsuccessful  performance  and  can  I  convey  that  difference  in  meaningful  terms  to  my  students?”  (R.J.  SQggins)  

Steps  to  Develop  Rubrics  

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   1.  Choose  a  learning  target    2.  Brainstorm  quality  performance  3.  Collect  samples  of  exisQng  rubrics  

&  Gather  samples  of  student  work  

Steps  to  Develop  Rubrics  

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 4.   Analyze  and  sort  samples  of  

student  work  5.   Decide  on  a  scale  of  

performance  6.   Test  the  rubric  and  revise  it  as  

needed    

Steps  to  Develop  Rubrics  

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Steps  to  Develop  Rubrics  1.  Choose  a  Learning  Target  

§  What  is  the  task  you  are  asking  students  to  perform?  

§   Define  your  assignment  or  project  –  what  do  you  want  your  students  to  know  and  be  able  to  do?  

 

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Steps  to  Develop  Rubrics  

2.    Brainstorm-­‐quality  performance        

§   Describe  the  characterisQcs  of  a  quality  performance  –  the  criteria  of  the  task  

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Steps  to  Develop  Rubrics  3.  Collect  Samples  of  Exis?ng  Rubrics  &    

Gather  Samples  of  Student  Work  

•  Collect  available  exisQng  rubrics  and  descripQons  of  performance  

•   Gather  actual  rubric  language  •   Gather  at  least  20  samples  of  student  work  

that  represent  the  broadest  range  of  student  performance  for  that  learning  target  (assessment)  

•   A  variety  of  samples  helps  ensure  that  all  important  general  criteria  end  up  on  the  final  rubric  

 

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Steps  to  Develop  Rubrics  

4.  Analyze  and  Sort  Samples  of  Student  Work  

•   Examine  the  samples  of  student  work  •   Sort  the  samples  into  three  stacks,  

represenQng  your  evaluaQon  of  them  as  strong,  medium,  and  weak  (or  proficient,  developing,  and  beginning)  

•   Write  down  your  reasons.  Be  as  descripQve  as  possible.  

•   BeSer  if  done  in  teams.  Each  member  does  this  independently  and  then  determine  the  consensus  

   

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Steps  to  Develop  Rubrics  

4.  Analyze  and  Sort  Samples  of  Student  Work  

•  Goal  of  this  acQvity:      develop  a  list  of  the  reasons  why  you  place  each  sample  in  its  respecQve  stack  

•   These  reasons  or  descripQve  statements  will  form  the  core  of  your  rubric  descriptors.  

 

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Steps  to  Develop  Rubrics  

5.  Decide  on  a  scale  of  performance  

•  Develop  a  raQng  scale  with  the  levels  of  mastery  

q Excellent q Very Good   q Good q Average q Poor

P

Expert  

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Steps  to  Develop  Rubrics  

6.  Test  the  rubric  and  revise  it  as  needed  

•   Test  the  rubric  •   Write  down  how  it  can  be  improved  •   Revise  

Remember:      Rubrics  are  always  works  in  progress!  

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Components  of  a  Rubric  

1.  Criteria  2.    Descriptors  3.    Scale    

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Components  of  a  Rubric  

1.   Criteria  

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Components  of  a  Rubric  

2.  Descriptors  

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Components  of  a  Rubric  

3.  Scale  

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1.  Choose  a  learning  target    2.  Brainstorm  quality  performance  3.  Collect  samples  of  exisQng  rubrics  

&  Gather  samples  of  student  work  4.  Analyze  and  sort  samples  of  

student  work  5.  Decide  on  a  scale  of  performance  6.  Test  the  rubric  and  revise  it  as  

needed  

Review  

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WWW.NCIHC.ORG  

GOAL  THREE  

   

Apply    this  new  knowledge  to  develop  rubrics  for  

healthcare  interpreQng  trainings  

   

Home  for  Trainers    Interpreter  Trainers  Webinars  Workgroup  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

 

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•  Examples  o Essay  o Oral  PresentaQon  o Role-­‐play  pracQce  o WriSen  Exam    o Oral  Exam  

Of

Of Of

For

Of

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•  Examples  o Oral  PresentaQon  o Role-­‐play  pracQce  o Oral  Exam   Of

For

Of

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•  Set  expectaQons  for  students  •  Easy  to  understand  •  Promotes  transparency  •  Saves  Qme  and  frustraQon  

Rubric  for  Learning  

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Rubric  for  Role-­‐play  Prac?ce  •  What  are  the  skills  that  the  student  needs  to  have  in  order  to  become  a  skilled  healthcare  interpreter?  

Rubric  for  Learning  

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List  of  Wants  Properly  use  memory  aids  

•  Note-­‐taking  •  Anchoring  

Rubric  for  Learning  

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List  of  Wants  Ethical  Accuracy  Roles  of  the  Interpreter  

Rubric  for  Learning  

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   List  of  Wants  

 

Presenta?on  Style  •  Speak  clearly  •  Appropriate  Flow  •  Posture  •  Professional  Manner  •  No  gum  or  food  

 

Rubric  for  Learning  

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Sample  Rubric-­‐Role  Play  PracQce  

Was the interpreter prepared for the vocabulary?

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Rubric  for  Role  Play  Prac?ce    

•  Clearly  define  “Well”  or  “Excellent”  •  What  would  a  perfect  interpreQng  performance  look  and  sound  like?  

•  Write  it  down  

Rubric  for  Learning  

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Rubric  for  Role  Play  Prac?ce    

•  Clearly  define  “Poor”  or  “Inadequate”  •  What  would  a  poor  interpreQng  performance  look  and  sound  like?  

•  Write  it  down  

Rubric  for  Learning  

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 Rubric  for  Learning  

•  Set  expectaQons  for  students  •  Easy  to  understand  •  Promotes  transparency  •  Saves  Qme  and  frustraQon  

Review  

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WWW.NCIHC.ORG  

   • Final  Oral  Exam  

 

• Oral  PresentaQon  

Rubric  of  Learning  

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 Final  Oral  Exam  

 

•  What  do  you  want  to  measure?  •  What  is  measureable?  

•  Syllabus-­‐Learning  ObjecQves  1)  Accuracy  2)  PresentaQon  Style  3)  Technique  

Rubric  of  Learning  

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Final  Oral  Exam  •  Grading  

Ø Group  effort-­‐make  take  some  Qme  Ø Complicated  (Grade  needs  to  reflect  performance)  

•  Final  Oral  Exam  Ø What  does  a  quality  performance  look  like?  

Ø What  should  be  the  passing  grade?  Ø How  important  is  PresentaCon  Style  and  Technique?  

Rubric  of  Learning  

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Sample  Oral  Exam  (segment)  

______/128  

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Oral  Presenta?on    

Rubric  of  Learning  

 1.  PresentaQon  methods  

•  d.  Student  presentaQons  

The  NCIHC  Na?onal  Standards  for  Healthcare  Interpreter  Training  Programs-­‐Page  17    

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Oral  Presenta?on  •  What  do  you  want  to  measure?  •  What  is  measureable?  

o Syllabus-­‐Learning  ObjecQves  1)  PresentaQon  Style/Delivery  2)  Content  

Rubric  of  Learning  

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1)  Presenta?on  Style/Delivery  •  OrganizaQon  •  Eye  Contact  •  Voice  Quality  •  Interest  Level/Enthusiasm  •  PronunciaQon  •  Visuals  •  Time  

 

Rubric  of  Learning  

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2)  Content-­‐ER  Presenta?on  •  Explained  the  disease  •  Causes  •  Clinical  Symptoms  •  Diagnosis  (Tests)  •  Treatment  •  PrevenQon  •  Risk  Group  

Rubric  of  Learning  

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90  

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Challenges Associated with Converting Rubric Scores to Grades

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Poll  #3            

 What  issues  can  you  foresee  when  conver?ng  the  score  into  a  tradi?onal  grade?  

 

 

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Poll  #3  Results  

       

   

Comments……..  

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How  do  I  measure  (grade)  a  paper  or  presenta?on  using  a  rubric?  

Minimal (1 point)

Adequate (2 points)

Strong

(3 points)

Outstanding

(4 points)

Mechanics

Ideas & Content

Peer

Interaction

2+3+4=9  Points                                                        75%  

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How  do  I  measure  (grade)  a  paper  or  presenta?on  using  a  rubric?  

Beginner (1 point)

Developing (2 points)

Intermediate

(3 points)

Superior (4 points)

Expert

(5 points)

Item #1

Item #2

Item #3

Item #4

4+3+2+3=13  Points                                                        65%  

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How  do  I  measure  (grade)  a  paper  or  presenta?on  using  a  rubric?  

Expert

(5 points)

Superior (4 points)

Intermediate

(3 points)

Developing (2 points)

Beginner (1 point)

Item #1

Item #2

Item #3

Item #4

3+3+3+3=12  Points                                                        60%  

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   Careful    with    

limiting  your  options  

Expert

(5 points)

Superior (4 points)

Intermediate

(3 points)

Developing (2 points)

Beginner (1 point)

100%

A+ 80% C-

60% D-

40% F

20% F

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Let’s do one together!

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Let’s do one more!

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One more reason to use Rubrics!

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Advantages-­‐Communica?on  Tool  

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 Rubric  of  Learning  

•  Outlines  expectaQons  •  Measures  consistently  •  Conversion  of  score  into  grade  •  CommunicaQon  Tool  

Review  

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WWW.NCIHC.ORG  

 q   Understand  the  importance  of  rubrics    

q   Understand  the  different  components  of  rubrics    

q   Apply    this  new  knowledge  to  develop  rubrics  for  healthcare  interpreQng  trainings  

Learning  Objec?ves  

Review  

P  P  

P  

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Q&A  

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Announcements    

•  Next  webinar:  April  9,  2015  at  11:00  AM  Central  

•  Session  EvaluaQon  

•  Follow  up  via  email:  

[email protected]    

Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

www.ncihc.org/home-­‐for-­‐trainers  

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Home  for  Trainers    Interpreter  Trainers  Webinars  Work  Group  An  iniQaQve  of  the  Standards  and  Training  CommiSee  

Thank  you!  Rubrics  101  Commit  to  Rubrics:  A  Connec?ng  Factor  that  Impacts  Healthcare  Interpre?ng  from  the  Classroom  to  the  Workplace  

Guest  Trainers:    Zarita  Araújo-­‐Lane,  MSW,  LICSW  Vera  Duarte,  MA  Andrew  Jerger,  CHI™,  CMI  

www.ncihc.org/home-­‐for-­‐trainers  

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 You  can  access  the  recording  of  the  live  webinar  presentaQon  at    

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