commercial loading zones - vancouver · completed online from september 6 - 30, 2016. other: •...

For more information, visit vancouver.ca/commercial-complete-streetDecember 2016

The City of Vancouver Street and Traffic By-law regulates traffic, the use of streets and the size and weight of vehicles on roads.

Three types of loading zones are regulated under the Street and Traffic By-law:

1. Commercial Loading Zones

2. Loading Zones

3. Passenger Zones

Overview

“Commercial Loading Zone” is the area or space, defined by signage, for the loading or unloading of materials, to be used exclusively by licensed commercial vehicles.

“Commercial Vehicle” is a vehicle that displays a valid plate or decal identifying it as being registered and licensed.

“Lane” is any street not more than 10.06 metres in width.

Any lane that abutts a commercial property, such as a store, hotel, restaurant, or parking lot, is classified as a commercial lane. It is illegal to stop in a commercial lane unless you have a commercial vehicle permit.

» There are 7 commercial loading zones on Commercial Drive between Venables St and East Broadway.

» Commercial loading zones are heavily used and are reported as inaccessible by some businesses.

» Commercial loading and deliveries often occur on-street in metered parking spaces.

» There is a desire for more commercial loading zones, but not if it means loss of customer or metered parking.

» Discontinuous lanes or alleys mean not all businesses have rear or side access.

Licensed commercial vehicles can:

• Stop in commercial loading zones and commercial lanes for up to 30 minutes to load or unload materials

• Stop in passenger zones for up to 30 minutes (until 12 noon only) to load or unload materials

• Use a metered space for free on any day up to 10:30am, excluding 7:00am - 9:30am rush hour zones

All drivers, whether in commercial vehicles or not, must obey “No Stopping” and “No Parking” signs, and other rules on leaving clearances at corners, lane intersections, and driveways.

» Adjust the size and location of commercial loading zones.

» Convert regular loading zones to commercial loading zones to restrict stopping to valid permit vehicles only.

» Combine commercial loading zones and on-street metered parking for certain time periods by adjusting the times commercial zones are in effect.

T:\13-1400-30\Commercial Drive (0000090)\13 - Communications\5 - Business Goods Movement Survey\Drop-In Business Event\ENG - TPL - Commercial Drive - Phase 1 - Business Drop-In Event Presentation Boards_ Nov 9.indd

Commercial Loading Zone

Issues

Opportunities

Commercial Loading ZonesCommercial DR


Loading zone regulations:

• Stopping in loading zones for anything other than loading or unloading of materials is illegal

• Loading zone signs without times or days are in effect 24 hours a day, including holidays

• Loading zones can be used to load/unload:

» Passengers for up to 3 minutes

» Materials for up to 30 minutes

Exception: People driving displaying a valid permit for people with disabilities.

Note: Loading zone rules only apply to regular loading zones, not to commercial loading zones.

N

TRINITY ST

MCGILL ST

ETON ST

CAMBRIDGE ST

OXFORD ST

DUNDAS ST

TRIUMPH ST

PANDORA ST

FRANKLIN ST

E HASTINGS ST

E PENDER ST

TURNER ST

E GEORGIA ST

ADANAC ST

VENABLES ST

PARKER ST

NAPIER ST

WILLIAM ST

CHARLES ST

KITCHENER ST

GRANT ST

GRAVELEY ST

E 1ST AVE

E 2ND AVE

E 3RD AVE

E 4TH AVE

E 5TH AVE

E 6TH AVE

E 7TH AVE

E 8TH AVE

E BROADWAY

E 10th Ave

E 11th Ave

E 12th Ave

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N GRANDVIEW HWY

E 13th Ave

LILL

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T

E GEORGIA ST

VENABLES ST

PARKER ST

NAPIER ST

WILLIAM ST

KITCHENER ST

GRAVELEY ST

E 2ND AVE

E 4TH AVE

E 11th Ave

E 13th Ave

PANDORAPARK

McGILLPARK

WOODLAND PARK

GRANDVIEW-PARK

MOSAIC CREEK PARK

ALICE TOWNLEY

PARK

VICTORIA PARK

McSPADDEN PARK

SHELLEYPARK

GARDENPARK

TEMPLETON PARK

OXFORDPARK

JOHN HENDRY

PARKCLARK PARK

BRITANNIA COMMUNITY

SERVICES CENTRE

LEGEND

Commercial Zone

Loading Zone

Passenger Zone

Temporary Closure

Overview

“Loading Zone” means the area or space, defined by signage, on a roadway established for the exclusive use of people in vehicles during the loading and unloading of materials. For use by anyone without a need for a licensed commercial vehicle.

LOADING ZONE MAP

» There are 7 loading zones on Commercial Drive and adjacent streets.

» Loading zones support businesses, residents, and customers.

» Loading zones are heavily used and are reported as inaccessible by some businesses.

» Loading and deliveries often occur on-street in metered parking spaces.

» There is a desire for more loading zones, but not if it means loss of customer or metered parking.

» Adjust the size and location of loading zones.

» Convert loading zones to commercial loading zones to restrict stopping to valid permit vehicles only.

» Combine commercial loading zones and on-street metered parking by adjusting permitted stopping times.


Loading Zones

Issues

Opportunities

Loading ZonesCommercial DR


Overview

“Passenger Zone” means the area or space, defined by signage, on a roadway established for the exclusive use of vehicles during the loading or unloading of passengers.

Passenger Zones

Passenger zones:

• Passenger zones are located in front of areas where large groups of people are being dropped off or picked up, including hotels, theatres, night clubs, and community halls.

• Passenger zones can be used to:

» Load or unload passengers for up to 3 minutes

• Stopping in passenger zones for anything other than loading or unloading people is illegal.

• Passenger zone signs without times or days are in effect 24 hours a day, including holidays.

• A commercial vehicle may stop in a passenger zone, before 12:00 noon on any day, for no more than 30 minutes, while loading or unloading materials.

Exceptions: Motorists displaying a valid permit for people with disabilities a—SPARC placard—can park in loading zones and passenger zones for up to 30 minutes while loading and unloading passengers.

» Review locations of passenger zones in coordination with a review of commercial loading zones.

» Combine passenger zone with commercial zone or on-street metered parking.

Issues

» There are 3 passenger zones along Commercial Drive.

» There is a desire for more passenger loading zones adjacent to medical or professional service offices.


Opportunities

Issues

Passenger ZonesCommercial DR


Overview

Any lane that is parallel to or behind a commercial property is classified as a commercial lane.

Blocking traffic, driveways, garage doors, waste containers, and fire escapes in lanes is prohibited.

Opportunities

» Monitor the lanes to understand the loading and access issues.

» Work with property owners and tenants, through the Commercial Drive Business Society, to improve signage and wayfinding to improve lane access.

Issues

» Discontinuous lanes mean not all businesses have access to a lane.

» There are competing uses in the lanes.

» The length and size of lanes vary, constraining access.

» Some businesses feel that lanes function poorly for loading.

Lanes

When stopping or parking in a lane, leave at least:

• 3 m clearance in lanes to allow traffic to continue to flow

• 1.5 m on either side of, and 5.5 m directly in front of private driveways, roads, garage entrances.

Refer to By-law 2849. 19.1 or vancouver.ca/street-transportation for full lane regulations.


LanesCommercial DR


Total responses = 99

Total responses = 98 Total responses = 98


1. Please choose the one category below that best describes your business:

OtherRecreation& Entertainment

Financial Services

Personal Services

Professional Services

Retail Food

Restaurant - Fast Food

CafeRestaurant - Full Service

Large Store

Furniture/Home Furnishings/Decor

Clothing &Accessories

SpecialtyRetail

22

7

55147

4

17

6

32

8

9

2. At your business, how are your commercial supplies or

goods delivered or picked up? 3. Do you have a dedicated loading zone available off-

street?

Other

Bike/Cargo bike

Car/Van

Light truck

Large vehicle

Large vehicle

Light truck

Car/Van

Bike/Cargo bike

Other

61%

56%

55%

5% 3%

6155 55

5 3 No

Yes

87%

13%

4. What types of loading zones does your business have available to use?0 5 10 15 20 25 30 35 40

Other

Commercial loading in the lane

Commercial loading zone on the next block

Commercial loading zone on the street on my block

38

14

29

24




Other

Other:

• No commercial loading available

• Metered parking in front of business

• Bus stop in front of business

• Parking lot

• N/A

5. When vehicles are delivering or picking up supplies or goods from your business, what type of parking do they use most often?

Other:

• Illegal stopping in lane / double parking

• Semi truck fills up the alley

• In front of 24hr “no stopping zone”

• Metered parking in front of business

• Bus stop in front of business

0

10

Other

Side street

Private parking & loading spaces

Metered parking spaces

Commercial loading zone in the lane



38%

11%

19%

58%

14%

29%

16%




Metered parking spaces

Private parking & loading spaces

Side street

Other

34

10

18

54

13

27

15

Business and Goods Movement Survey SummaryCompleted online from September 6 - 30, 2016.

Other:

• Tattoo and body piercing

• Cannabis dispensary and wellness

centre

• Business Improvement Area - offices

• Retail musical instrument store

• Auto Shop / motorcycle sales service ,

parts and riding gear

• Liquor store/ wine boutique

• Importer and distributor

• Storage



Business & Goods Movement Survey Results

Commercial DR








6. In a typical week, how often are commercial supplies or goods delivered or picked up from your business?

7. What time of day are commercial supplies or goods most frequently delivered or picked up from your business?

05

10152025303540

Other

More than 15 times/week

6-10 times/week

1-5 times/week

Less than once a week

0.0

0.2

0.4

0.6

0.8

1.0

Less than once a week

1-5 times/week

6-10 times/week

More than 15 times/week

5

36

2226

Other (n/a, everyday open)

3

0

10

20

30

40

50

60

Evening 6pm-10pm

Afternoon2pm-6pm

Midday 10am-2pm

Morning 6am-10am

5%Morning 6am-10am

Midday 10am-2pm

Afternoon2pm-6pm

Evening 6pm-10pm

34

74

64

15

8. Generally, how long does it take to have supplies or goods delivered and picked up from your business?

9. How often are the loading zones used by your business occupied by other users or customers?

0

10

20

30

40

50

60

More than 30 min

10-30 min

Less than 10 min

37%

Less than 10 min

10-30 min

More than 30 min

27

50

14

0

10

20

30

40

50

60

I don't know/unsure

NeverRarely 1-2 times/week

Sometimes 3-4 times/week

Frequently more than 5 times/week

Frequently more than 5 times/week

I don't know/unsure

NeverRarely 1-2 times/week

Sometimes 3-4 times/week

11%

19%

14%

56

17 152 1

10. Do you have dedicated customer parking spots available off-street?

11. Do you have dedicated employee parking spots available off-street?

No

Yes

NoYes

83%

17%

71%29%

No

Yes

NoYes

83%

17%

71%29%

12. If your business has direct access to a laneway, what statement best describes the function of the lane?

0 10 20 30 40 50

Lane functions poorly and does not support my business

Lane functions moderately well and supports my business sometimes

Lane functions well and supports my business

My business is adjacent to a lane, but I do not need/ require use of the lane

Lane functions poorly and does not supportmy business

Lane functions moderately well and supports my business sometimes

Lane functions well and supports my business

My business is adjacent to a lane, but I do not need/ require use of the lane

49

12

11

56

Commercial DR





13. Are there other aspects of your current commercial loading that work well for your business?

Commercial loading interfers with patient/customer access

On-street parking / bus lane work well/fine

No lane accessNo loading zone access

Need more parking

N/A

If loading zone occupied, metered spaces available

Loading zone works well/fine

No / Not really 44

185

4

5

5

2

2

1

14. Are there aspects of your current commercial loading that could be improved for your business?

Need a loading zone on the block/side street/area

Need more parking

N/A

Improve lane access (i.e. enforcement, more space)

Loading zone available works well

Loading zone available but over used

I'm not sure/ I don't know

Larger no stopping zone / larger loading zones

Everything/ Yes

Need loading but would take way customer parking

Keep as-is

Using metered parking works well

Need patient/passenger loading

Other 13

8

7

6

5

5

5

3

2

2

2

1

1

No 18

Loading zone available works well

No

Keep as-is2

1 Using metered parking works well

Works well

13 Need a loading zone on the block/side street/area

8 Need more parking

No18

1 Need patient/passenger loading

Needs work

5

Not working

15. Do you have other comments you would like to add? Total responses = 84

• “We would be willing to lose a metered parking spot in exchange for a loading spot on the street, as there is no back lane, and nowhere for delivery vehicles to park. Many of our delivery drivers get parking tickets while trying to deliver to us.”

• “We already have extremely limited parking available... A commercial loading zone that further limits available customer parking will be detrimental.”

• “As a business owner, I should be granted a parking permit and leave my space open for a visitor shopping in the neighbourhood. I sense that a lot of spaces are taken by staff and owners without parking.”

• “It’s not so much commercial loading that affects us but ‘human loading and unloading’ we have a lot of people in wheelchairs and with walkers and there is often no space for their caregivers to park either on Commercial Drive or 14th.”

• “Our recycling and garbage removal trucks often cannot access the alley due to high traffic, resulting in ‘blocked access’ charges for us and there is not much we can do except hope for more available free parking spaces so people wont have to block our space to try to get free parking. We cannot monitor and control who is blocking the laneway 24/7.”

• “My business would not exist on the street without parking.”

• “We receive deliveries from multiple suppliers throughout the week (M-F) that are critical to the efficiency of our business and ultimately to our customer. It can already be a challenge to receive deliveries effectively and for customers to find parking easily on The Drive close to our location. We hope that access for our deliveries and customers not be impacted negatively by any development or redesign of the street including bike lanes that are already within easy access and close proximity.”We need as much customer parking and commercial loading zones as possible to function efficiently.

• “Receiving our goods is always very difficult and we are subject to many delays because of other delivery trucks, customers trying to find parking and pedestrians.”

• “There is no ‘loading/unloading’ availability or lane behind our building. If our Commercial Loading zone was taken from us it would be devastating to our business and ability to operate.”

• “Not enough street parking availability.”

• “There is nowhere near enough customer parking as it is. There are all kinds of customers who come from outside the area who will NOT bike to Commercial Dr. There are local residents who also depend of parking as they are buying goods that cannot be transported on a bike.”


Commercial DR

commercial loading zones - vancouver · completed online from september 6 - 30, 2016. other: •...

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