Fall 2020

comfortzone

PERSONALLY SPEAKING

Daren and David Parker

a Microsoft Surface Pro 7!Win

© Copyright 2020 Warm Thoughts Communications, Inc. Reproduced with permission of Warm Thoughts Communications.

Dear Friends,

Everyone has safety concerns during these stressful, unprecedented times. All of us have been affected, and our deepest hope is that you and your family are staying well, and have not lost someone close to you.

As a Parker Gas customer, two things you definitely don’t have to worry about are propane supply and getting safe service from us. We do everything possible to protect you.

With all of us spending so much more time at home these days, in many cases, your propane equipment may have started to feel the strain of overuse. It may be on the verge of a breakdown, or perhaps you’ve seen a diminished supply of hot water. You also may be worried that you cannot get more

propane in your tank

if you’re running low.As an essential business, we are on the

job to take care of our customers. During this time, we continue to follow all of the CDC’s recommended safety protocols.

Please keep in mind that we may need extra time to respond or make deliveries. If you normally call for your fuel to be delivered,

please contact us about other delivery options.

These are trying times for all of us, yet we remain

committed, as always, to responding to the needs of our customers — keeping your safety as our highest priority.

Warmly,

Daren Parker David Parker

customer safety always comes first

PFAL

20-1

6381

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expand your propane power,

get rebates too!There are no shortages of quality-of-life benefits that come with expanding your use of propane. These include longer showers, cleaner, longer-lasting clothes, protection against power outages, a longer outdoor season, extra money in your pocket, a healthier planet and a warmer, comfortable home.

Many propane appliances can be installed for great savings right now, thanks to generous state rebates that can save you hundreds of dollars on your purchase. You’re eligible to receive a maximum of $500 in rebate funds per household or single location. Here are the current rebates, available while funds last.

Dual fuel system*: $250Furnace or gas pack: $250Vented room heater or wall furnace: $250Tankless or storage water heater: $150Clothes dryer or cooktop/range: $50

You can also qualify for a rebate of up to $100 from Rinnai for the purchase of qualifying tankless water heaters, direct-vent wall furnaces and condensing boilers.

Visit PropaneNorthCarolina.com to learn more and then contact us.

*Electric heat pump and propane furnace.

More Dangerous Than PoppiesThe wicked witch attempted to use poppies to send Dorothy into a permanent

sleep. Carbon monoxide (CO) can do that for real.

CO is created when any kind of fuel is burned, but it’s vented safely to the

outside. That’s why it’s important to have all fuel-burning devices serviced regularly by a professional. This will ensure that your equipment is operating properly.

Because CO is a toxic, invisible and odorless gas, you should already have CO detectors installed around your home, especially near all bedrooms. Remember to test the detectors about once a month.

A faulty burner or furnace can cause a CO leak. Other causes of CO leaks can include:

unvented appliances running for long periods of time.

back drafts caused by pressure imbalances near the heating system.

a vehicle left idling in an attached garage.

a gasoline-powered generator left running in a basement or attached garage.

a blocked flue.

CO poisoning symptoms include fatigue, dizziness and nausea. If you suspect a CO leak, get fresh air right away by opening doors and windows and leave the house before calling for help.

5 Ways to Feel Right at Home with PropaneThere are many ways you can take advantage of propane’s efficiency and versatility to make your home more comfortable. Here are five ideas.

1. Install a propane fireplace or log set . Vented propane hearths give you all the benefits of wood fireplaces without the chimney, mess or cleanup—at a fraction of the installation cost.

2. Warm up to a propane space heater. Do you have rooms that are drafty and cold? Do you do a lot of work in your garage? Vented propane gas space heaters are easy to install, efficient and safe. They also burn cleaner than electric and oil space heaters.

3. Upgrade to a new propane furnace. Propane gas furnaces are best in their class in terms of efficiency, with ratings from 90% to 98% efficient. A propane furnace can provide affordable warmth and comfort for any size floor plan.

4. Go tankless. Swap out your old electric tank water heater for an innovative tankless

propane unit. You’ll cut down on your water heating bills and enjoy a virtually endless supply of hot water.

5. Upgrade your old electric stove to a propane range/cooktop. This will give you much better temperature control and heat distribution than electric models. Why not discover all the benefits of a propane cooktop for yourself?

Propane — the more appliances you have, the more you’ll love it! For more upgrade ideas, contact us and we’ll be glad to give you expert advice.

Your Propane Tech Can Do That—You Shouldn’t

While propane is a remarkably safe fuel, it’s important to call a professional for assistance if you need a propane heating system repair or want to install a gas appliance. Don’t start watching “how-to” videos on YouTube!

Repairing or installing a complex propane appliance can often present unique challenges that require extensive training and sophisticated diagnostic equipment.

Certified propane technicians have the training, experience and tools to get the job done — quickly, correctly and safely — thanks

to the Certified Employee Training Program (CETP), which is run under the direction of the Propane Education & Research Council. Ongoing technician training includes seminars and hands-on demonstrations from manufacturer representatives and others, who discuss safe installation and repair of the latest appliances.

So remember, if you need a repair or an installation, your propane service technician can do that. (But you shouldn’t.)

Watch your petsSigns of CO poisoning can show up in pets before they appear in humans. If a pet seems sick or is unusually slow to wake up, take it outside, check your carbon monoxide detectors and open the

windows in your home. Also, get your pet to the veterinarian right away.

What You Can Do: 4 Tips1. Keep the area around heating appliances as clean and clutter free as possible.

Keep combustible materials (newspapers, bedding, clothing, rugs) at least three feet away from heat sources.

2. Change or clean the filter in your furnace a few times during the heating season; a dirty filter compromises efficiency and can even result in a shutdown.

3. Keep registers, baseboards or radiators clean and unobstructed to ensure maximum heat flow.

4. Get to know which circuit breaker (or fuse) controls your heating system. You should also know the location of your system’s power switches. This will be helpful if you lose your heat and need to troubleshoot.

There’s No Place Like HomeHome is our haven, an escape from the turbulent outside world. That’s why we’ve filled these pages

with information that we hope will make you as safe and comfortable as possible — all the time.

snapshot

Tess SmithClinton office manager

can we reach you right away?

words of praiseMary M. of Godwin, NC, recently shared how pleased she was with our service.

“Steven, a tech from Newton Grove, installed a tankless water heater for me after my tank water heater failed. He installed the water heater the way he would have in his own home, paying attention to every detail, and treating me like family, even though I’ve never met him before.

“He shared his knowledge, educated me as a customer, and was incredibly efficient. His work ethic was incredible and he displayed a “can-do” mindset as soon as

he arrived, treating the situation as urgent and quickly finding a solution. He built trust and I valued his opinions. Steven went far above and beyond. Thank you!”

We are blessed to have employees like Steven! If you’re happy with the service we provide, please take a few minutes to let us know on our Facebook page or another online review site like Google or ReviewBuzz.

saluting all the heroesThank you to the nurses and doctors, firefighters, first responders, police, truck drivers, grocery store workers, our own service team and all of the essential workers who have put their own safety at risk every day to help others.

We also appreciate the hard work and dedication of our teachers too! And all of our customers who have been following recom-

mended safety practices are heroes as well. By working together and

never losing hope, we can overcome this

public health crisis.

Tess Smith joined our team three years ago and for the past year, has been the office manager for our Clinton branch.

“My father-in-law, Calvin Smith, worked for Parker Gas for 25 years as a driver and my house ran off propane so I knew a lot about propane and Parker Gas,” said Tess.

As office manager, Tess handles billing, posts delivery routes and coordinates appliance service appoint-ments, among other tasks.

“I also help customers troubleshoot minor problems over the phone, like how to relight a pilot.”

Away from work, Tess likes riding horses and taking her two German Shepherds for walks in the park.

These days, it’s more important than

ever to make sure we have your

correct email and cell phone number on file so we can contact you immediately. We won’t share this information with anyone else. To provide us with your current contact information, just call our office or go to our website and send us an email.

See inside:

• safety first • propane rebates still available

Clinton 910-592-3942 Newton Grove 910-594-0932 Wilmington 910-681-0901 Fayetteville 910-323-8283 Smithfield 919-989-6189 Mt. Olive 919-658-2455

Visit Us! ParkerGas.com

Call Us!

1504 Sunset Ave., Clinton, NC 28328

Propane • Water Heaters • Space HeatersFireplace Inserts • Gas Logs • Grills

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