comcare1 emergency services enterprise framework: a service-oriented approach sukumar dwarkanath,...
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COMCARE 1
Emergency Services Enterprise Framework: A
Service-Oriented Approach
Sukumar Dwarkanath, Technical Director, COMCARE
Emergency Services SDO Workshop
Columbia University, October 4-5, 2006
COMCARE 2
Roadmap
Concepts Emergency Services/Stakeholders
Current Initiatives - COI Standards Conclusion
COMCARE 3
COMCARE Overview
A national advocacy organization of over 100 organizations dedicated to advancing emergency communications and response
Seamless information sharing for the most advanced response to emergencies
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Concepts Emergency Services?
It is the set of agencies that are involved in emergency preparedness, planning, response and recovery functions.
Diverse set of entities – from public safety to private industry Stakeholders
Diverse Varied needs and requirements No single entity – in charge
Community of Interest: a collaborative group of users/stakeholders with a common
business objective and mission Helps to provide shared perspective
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Current Initiatives - Emergency Services Community of Interest (COI) Recently Launched – COMCARE/NCOIC Goals:
Serve as a forum to facilitate collaboration and resource/information discovery
Identify core/shared services that can enable ease of inter-domain emergency communications
Scope International
Workgroups Business Requirements Workgroup Technology Workgroup Policy Workgroup
Call to Join
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Emergency Services Enterprise: A Framework
Emergency Services Enterprise Framework
Enterprise Infrastructure
Enterprise Platform
Shared
Operation
Technology
Technology
Line of Business
Enterprise Services
Governance
Core
People
Process
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Services in the Enterprise
Core ServicesLine Of Business
(LOB) ServicesShared Services
ENTERPRISE SERVICES
• Provisioned as a common shared capability across the enterprise
• Ex: Identity and Access Management
• Governed by the community - COMCARE/NCOIC Emergency Service Community Of Interest (COI)
• Shared by a subset of the enterprise – a group of domains
• May be offered as competitive services
• Ex: Hospital Bed Availability Service - shared between hospitals, EMS, and EM.
• Vertical, intra-domain
• Domain Specific
• Ex: A traffic advisory LOB services - the regional domain.
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Standards – The glue in the framework
The OASIS Emergency Management TC
Enabling information exchange to advance incident preparedness and response to emergency situations http://www.oasis-open.org/committees/tc_home.p
hp?wg_abbrev=emergency
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Standards – “The Glue of the Framework”
Capacity and Resources
OASIS DRAFT EDXL Hospital AVailability Exchange
(HAVE)OASIS DRAFT EDXL
Resource Messaging (RM)
OASIS EDXL Distribution Element (DE)
Message Distribution
Alerting and Notification
OASIS Common Alerting Protocol (CAP)
Vehicular Emergency Data Set (VEDS)
Resource: http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=emergency
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OASIS EM TC Standards- Common Alerting Protocol (CAP)
Standardizes the content of alerts and notifications Alert Info Resource Area
All-hazards Can be used for citizen-authority communication
Resources:
OASIS Emergency Management TC http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=emergency
Incident.com http://www.incident.com/cookbook/index.php/Welcome_to_the_CAP_Cookbook
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OASIS EDXL Distribution Element (DE)
Facilitates the routing of emergency messages Distribution Type Geography Incident Sender/Recipient Type
‘Envelope’ with payloads (CAP, EDXL-RM etc)
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Vehicular Emergency Data Set (VEDS) Not an OASIS Standard The Vehicular Emergency Data Set (VEDS) is an XML standard for
the transmission of telematics data to emergency response agencies. Source of Data Incident Data Agencies Notified Automated Incident Data Post Crash On-scene data Personal medical data
Currently used in pilots and trials Department of Transportation sponsored test being conducted in Minnesota. It is also being tested in Orlando, FL where OnStar is sending crash data
directly into its 9-1-1 Computer Aided Dispatch (CAD) system.
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Conclusion
Sukumar DwarkanathTechnical Director, [email protected]
Resources:
COMCARE - http://www.comcare.orgOASIS EM TC -
http://www.oasis-open.org/committees/tc_home.php?wg_abbrev=emergency
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Backup Slides
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Use Case
Core Services Shared Services
LOB Service
Agency Locator Service Intelligence and Information Analysis Service
Traffic Advisory Service
look up authorized emergency responder agencies in the area
provides a detailed analysis of nearby schools, critical infrastructure etc.,
Provides best and alternate route information
Response Agencies