comarch telecoms business unit - overview

Copyright Comarch 2012

Comarch Company Profile

Telecommunications Business Unit


2 Copyright Comarch 2012

COMARCH GROUP – FACTS AND FIGURES



Comarch Group facts and figures

• Public company founded in 1993

• Organic growth over the past 19 years: a portfolio

of in-house products – no acquisitions

• Nearly 3700 employees worldwide

(including almost 1000 in the Telecom Business Unit)

• Over 3000 successfully completed projects

• Global presence: Western & Eastern Europe, Middle East, USA, Latin

America, China & Vietnam

• Diversified product and service portfolio:



Industries served by Comarch

• Non-telco references include:– Skagen Funds, Norway

– CitiFinancial (Citigroup)

– Allianz (Allianz SE)

– DnB NORD

– BPH (GE Capital Group)

– BNP Paribas Fortis

– Carlsberg

– Procter & Gamble

– BP Germany, France, UK

– Credit Suisse Life & Pensions



Offices worldwide



Comarch Software Factory



Stabilization of employment

*Including SoftM Group and MKS Cracovia SSA

1857

2464

2853

3316 32463462

3650

0

500

1000

1500

2000

2500

3000

3500

4000

2005 2006 2007 2008 2009 2010 2011



Market sales structure*

*In millions of GBP / EUR / USDSource: Consolidated Report 01.01.2011-31.12.2011



Sales Revenues – Comarch Group Globally

*In millions of GBP/EUR/USDSource: Consolidated Report 01.01.2011-31.12.2011



Sales Revenues – Revenues from the Telecom, Media and IT Sector

*In millions of PLN/EUR/USDSource: Consolidated Report 01.01.2011-31.12.2011



COMARCH TELECOM BUSINESS UNITPRODUCTS AND CUSTOMERS



Strong fundaments in telecommunications

• The most technologically advanced sector in Comarch

• Comarch BSS / OSS Suites Rated as “STRONG” in Gartner’s Strategic Scorecards for BSS and OSS vendors

• COTS Solutions, Data Center, Professional Services

• Over 50 global Telco references

• First Billing delivery in 1994

• Experience in processing high volumes of data



COTS product portfolio

– 4G/LTE Network Planning / Design– Network & Service Inventory– Service Fulfillment Automation– Network & Service assurance– Service Quality Management– Customer Experience Management– Mediation– Process Management

– Convergent Charging & Billing– CRM & Self Care– Centralized Product Management– Wholesale and interconnect billing– M2M Communications– Document Management– App Market & Enterprise Mobility– Field Service Management

End-to-end portfolio covering all strategic areas as defined in the TMF Applications Map

PRODUCTS DEVELOPED IN ACCORDANCE WITH INDUSTRY STANDARDS



Comarch products mapped on TAM



Dynamically adjusting to market requirements

TIME-TO MARKET

SERVICE INNOVATION

CUSTOMER EXPERIENCE

NETWORK CONGESTION

REVENUE LEAKAGES

CENTRAL PRODUCT CATALOGNG SERVICE FULFILLMENT

CEM / SQM / CRM

NG NETWORK PLANNINGSON

CONVERGENT BILLINGBILLING QUALITY ASSURANCE

POLICY MANAGEMENT

M2M PLATFORM

NG B/OSS FRAMEWORK

TMF FRAMEWORX (SID) , ITILv3SILO BASED B/OSS

MARKET NEEDS COMARCH SOLUTIONS

BUSINESS TRANSFORMATIONS

A NEED TO INCREASE REVENUES

FLAT RATES VS DYNAMIC PRICING MODELS



Various delivery options• Delivery models (licenses, setup, configuration, integration, maintenance

change management)– ISV + Internal IT (Polkomtel)– SI + ISV (Bouygues Telecom)– End-to-end (KPN, Auchan Telecom, Vodafone, T-Mobile, E-Plus)– Turnkey (Orange, P4, Telenor)– Managed service (E-Plus, Auchan Telecom)– SaaS (KPN MMS, Fring)

• As an owner of the IPR for products we can easily adapt our delivery models

• End2End delivery: We have established the highest levels of partnership with hardware manufacturers (IBM, HP) and third party software vendors (Oracle, Veritas, CISCO)

• We have a fully equipped data center, with disaster recovery and virtualization options available to host your systems



Telecommunications customers worldwide51 global references on 4 continents, including:OSS• Vodafone Germany – Next Generation

Service Assurance• E-Plus Gruppe, Germany – Next

Generation Network Planning• T-Mobile Austria – Resource & Service

Inventory • Telekom Deutschland (T-Mobile) -

Resource & Service Inventory • Telefónica O2 Germany –Configuration

Management and Provisioning for Transport Network

• T-Mobile Poland - Fault Management• WildBlue Communications, USA – Field

Service Management• Mobile TeleSystems OJSC - MTS

(Russia) – Next Generation Service Assurance, Service Inventory Management

• NetWorks! – an infrastructure sharing initiative of Orange Poland and T-Mobile Poland

BSS• KPN, the Netherlands – Comarch

Convergent Billing, Comarch Corporate Self Care

• Polkomtel S.A. (Plus), Poland – InterPartner Billing

• GTS, Poland – Convergent Billing• OnePhone Deutschland, Germany –

Convergent Billing, InterPartner Billing, Billing Mediation

• Auchan Telecom, France - Solution for MVNOs

• Crnogorski Telekom (T-Mobile Group), Montenegro – Convergent Billing, InterPartner Billing, Billing Mediation

• Bouygues Telecom, France - InterPartner Billing



Comarch BSS compared to other vendors



Comarch OSS compared to other vendors



Comarch OSS compared to other vendors

COMARCH’S STRENGHTS

•A strong framework approach, and an open and flexible architecture based on service-oriented architecture and business process management principles, ensure ample interoperability with legacy systems.

•Among Comarch’s differentiators is the intrinsic process modeling functionality of its suite, which is offered as process-driven, integrated inventory management and next-generation service assurance products.



Comarch’s Partner Network

• Open to partnerships in Billing & OSS Projects• Comarch Partnership Program is a unique

offer for the following organizations:– System Integrators, looking to widen their

offer with Comarch telecom solutions

– Resellers, searching for a solution tailored to their customers’ needs

– Software Vendors, in need of additional benefits by including their modules in Comarch telecom solutions

– Consultants, Researchers and Market Analysts, seeking to cooperate with Comarch in developing new software ideas according to the latest market trends



Why choose Comarch? - Summary

• 19 years of market presence – experience accumulated in various projects• Diversified activity – low-risk cooperation and a stable business partner• Offices accross Europe – close to the majority of our customers• Renowned brands as customers (also outside of telco) – trusted partner• A proven track record on the European telecom market with references from such Tier

1 operators as Telefónica O2, T-Mobile or Vodafone (44 telecom customers worldwide altogether) – best practices to use in future projects

• A comprehensive portfolio of solutions that grow together with your business• Flexible and customized workflows and business processes, solutions designed in

accordance with industry standards (SID, eTOM, ITIL, MTOSI, 3GPP)• Presence in leading industry organizations (TMF, ETIS, UPnP)• Products designed and developed in house = rapid and secure delivery• Pre-integrated BSS/OSS products with various deployment options available• Easy integration with external systems (wide range of open interfaces)• High SLA parameters and low costs of ownership • Products & solutions supported by professional services from technical assistance alone

to full outsourcing, with addition of consulting, integration, maintenance and support

comarch telecoms business unit - overview

Technology

figures2 copyright comarch

customers11 copyright

itilv315 copyright comarch

tam14 copyright comarch

systems16 copyright

comarch comarch bss

comarch nontelco references

comarch corporateeplus