com 110 interview questions
DESCRIPTION
TRANSCRIPT
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Interviewing Interview Questions – not in text
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Interview Questions
Knowledge
Skills
Abilities
Content Skills
Functional Skills
Adaptive Skills
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Content Skills
“Knowledge”
“Hard skills”
Job-specific
Specific to your job
◦ Software
◦ Typing
◦ Read a blueprint
◦ Drive a forklift
◦ Laws
HIPAA
FERPA
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Functional Skills
“Soft Skills”
Skills that transfer to
many situations
Involve people or
information
Skills that transfer to
many situations
◦ Organizing
◦ Prioritizing
◦ Managing
◦ Communicating
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Adaptive Skills
“Abilities”
Personality traits
Potential
Self-management
Dependable
Self-sufficient
Positive
Helpful
Creative
Energetic
Curious (willing to
learn)
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To prepare: Ask yourself
What skills are important to this job?
What skills will be assessed?
How will they phrase questions to
assess these skills?
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Unstructured Questions
Describe yourself in 3 words
What is your greatest strength?
What is your greatest weakness?
What do you believe is the most
important quality for someone to
succeed in this position?
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Theoretical Questions
How would you handle an angry
customer?
How would you handle a conflict with a
co-worker?
How would you prioritize your tasks?
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Behavioral Questions
Also known as…
◦ Behavior Description Interviews (BDI)
◦ Targeted Selection
Ask for specific examples that demonstrate
skills they seek
“Tell me about a time…”
“Give an example of…”
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Give an example of…
… a project you completed as a
member of a team.
… a customer that was not satisfied
with his/her experience.
… a workplace conflict you have
encountered.
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Preparing for
Behavioral Questions
Take some time to think through your
Job History
Need positive as well as negative
examples
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Answering Behavioral Questions
STAR technique
◦ Situation
◦ Task
◦ Action
◦ Result