college technology services
DESCRIPTION
College Technology Services. College TA Technology Training - Agenda CTS Support Services Overview – 15 Minutes Featured Services Demo – Wiki, Adobe Connect & Qualtrics – 20 Minutes What’s New In Blackboard 9 – Marly Miller (ITS) – 20 Minutes Q & A – 5+ Minutes Important Links: - PowerPoint PPT PresentationTRANSCRIPT
College Technology ServicesCollege TA Technology Training - Agenda
- CTS Support Services Overview – 15 Minutes
- Featured Services Demo – Wiki, Adobe Connect & Qualtrics – 20 Minutes
- What’s New In Blackboard 9 – Marly Miller (ITS) – 20 Minutes
- Q & A – 5+ Minutes
Important Links:
CTS Homepage – http://college.usc.edu/ctsTA Tech Training PPT – http://college.usc.edu/cts - Quicklinks sectionQualtrics Survey Tool Signup – http://college.usc.edu/qualtricsBlackboard Login – http://blackboard.usc.eduBlackboard Training Webcasts – http://college.usc.edu/bbtraining
John [email protected]
College Technology Services
Introduction
- Our Approach
- Our Scope
- Our Team
- CTS and the USC IT Community
College Technology Services
CTS Core Support Services
- College & Libraries Help Desk – CLHD
- Distance Learning
- Technology Enhanced Learning
- Web Services
- Other Services
College Technology Services
College & Libraries Help Desk – CLHD
- Customer Service Oriented Approach to IT Support
- Help Desk – PC, Mac, Linux – Laptops, Desktops, Smartphones
- Network & Phone Activations
- Near 24/7 Support via [email protected]
- On-site, Remote and Walk-in Service
- Spare Parts Stock
- Apple & Dell Warranty Service
- Classroom Multimedia Support
College Technology ServicesDistance Learning
- 1000’s of Course Captures / 100’s of Video Conferences
- HNB 100 & ACB 238 Studio Classrooms- Live / Archived Webcasts- Audio Podcasts- Starboard / Virtual Whiteboard- Dual Projectors- Document Camera- Built-In PC / Laptop Connection- DVD / VHS
- Adobe Connect Web Conferencing
- Traditional Video Conferencing
- Portable Webcasting Kits
College Technology Services
Technology Enhanced Learning
- College Wiki
- Blackboard Support / Training
- Luna Insight – Image Management / Scanning Services
College Technology Services
Web Services
- Manage 150+ Departmental, Center & Lab Sites
- Department Site Redesigns
- Lab / Personal Sites
- Adobe Contribute Web Editing Tool
- College YouTube Channel – http://www.youtube.com/usccollege
College Technology Services
Other Services
- Technology Consulting / Price Quotations
- Personalized and Group Training
- Laptop, Projector, Wireless Data Modem Checkout
- Final Cut / Adobe Premier Apple Editing Station
- Qualtrics Survey Tool – http://college.usc.edu/qualtrics
- College Collaboration System – http://college.usc.edu/ccs