Telephone Set Training

College of New Jersey

Stephen Winley

Dialing

• External: Press 8 + Number + PIN

• Internal: Press 4 Digit Extension

• Emergency: Press 911

4029 Telephone Set

Adjustable graphical grey display

10 soft keys (4039) & 6 soft keys

(4029)

Alphabetic keyboard

4 directions navigator

HandsFree

Mute key

Direct access to mailbox

72 Programmable keys

3.5 mm Headset plug

4029 Overview

F1 Hold

F2 Transfer

Redial

Mute

Volume

Controls

Back Key Navigator

Info Key

Message Key

End Key Hands-Free Key

OK Key

Adjust Contrast

There are two options to

adjust the contrast of

the display screen

1. Press the button

at the top of the

set to manually

move the display

2. Press the + and/or

– sign to adjust

the contrast

settings

Menu Main Info

Tue 23 July 2007 09:00

Settings

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1

2

Main

Main Tab/Screen

Call Handling Screen

1. Line Keys

2. Soft Keys

3. Speed Dials

Menu Main Info

Tue 23 July 2007 09:00

64700000

64700000

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Info

INFO Tab/Screen

Displays phone

information.

Menu Main Info

Tue 23 July 2007 09:00

No new message

1 unanswered call

No forward activated

Associate : Voicemail#

Name : Smith John

Phone : 64700000

Menu Tab/Screen To change your Ring

tones

1. Select Settings

2. Select Set

3. Select Ringing

4. Select Internal or

External

5. Press the button

next to the ring

tone to listen

6. Press OK to save

and exit

Menu Main Info

Tue 23 July 2007 09:00

Settings

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Menu

To Place a Call 1. Dial the Number on

the Keypad

Main Thu Feb 14 2008 9:56 AM

Callback

Smith Abby

Alerted

Text mail

1.

Placing Calls

2.

Dial by Name

Access System

Directory 1. Begin by entering the

party’s last name on

the alphanumeric

keyboard.

2. Select soft key Name

to search by last

name

3. To search by Initials

enter the first initial of

the first & last names

then select Initials.

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Main

Thu Feb 14 2008 9:56 AM

Dial by name

Name Initials

1.

2.

Dial by Name Cont.

Dial by Name

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Main

Smith Abby

Smith Alex

Smith Alice

6471

6472

6473

50 answers

Choose the name

Press the soft key

associated with the

party you wish to

call. You can select

the soft key next to the

name or extension.

Answering a Call

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Main

There are three ways

to answer a call.

1. Pickup handset

2. Press the Take call

soft key

3. Press the hands

free button

Smith John

Calling

Reject call Take call

Call Waiting

While in conversation, if a

second person calls your

line the phone beeps

indicating a second call.

Additionally, you are alerted

on your display the name or

phone number of

the calling party.

Answer the call by pressing

the top line key associated

with the call.

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New call Transfer Conference

Doe Jack

Conversation 00:15

Smith Jane

Calling

Hold

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Main

There are 2 options for

placing a call on hold:

1. Press the Manual Hold Soft

Key – Hold Time is indefinite

2. Press the F1 Hold Fixed Key

– Hold Time is 2 Minutes

To Retrieve Held Call:

Press the Soft Key next to the

Music Note .

New call Transfer

Smith Abby

Conversation 00:15

1.

2.

NOTE: If fixed key is used hit the left navigator key to

main page view the call on hold.

Transfer

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Main

Transferring is a simple 3 Step

Process:

1. Press New Call soft key

2. Enter the extension where

you’d like to send the call

3. Press the Transfer Soft Key or

the F2 Transfer Fixed key

New call Transfer

Smith Abby

Conversation 00:15 1. 2. 3.

To cancel and return to caller press cons call off soft key

Wait for the called party to

answer and announce the call or

press transfer while set is ringing

to immediately transfer the call

Best Practice

Conference

There are four steps to

initiating a conference

call. New Call +

Number + Down Arrow

+ Conference

1. Press New Call soft key

2. Dial the extension or

phone number

3. When the called party

answers press the down

arrow one time

4. Press the Conf key

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Main

New call Transfer

Smith Abby

Conversation 00:15

1. 4.

To cancel and return to caller press Cnsl/En Off soft key

Conference

2.

3.

Conference Options

To connect the two

parties and

disconnect yourself

press the transfer key.

To disconnect the

last active caller press

the End conference

soft key

Thu 06 May 2004 09:56

End conference Transfer

0123232323

DURAND Jeanne

Conference 00:01

Forwarding

Forwarding Options

Include…

1. Immediate forward

2. Immediate forward to

VM

Overflow on no

answer Immed fwd Imm Fwd to VM

Forward

To cancel forwarding

press the button again

While set is idle

Programming Speed Dials

Main

64700000

64700000

1. Select an empty key

2. Select Speed Dial

3. Enter the speed dial

Number (enter as if

dialing 8 or 8+1 for

external numbers)

4. Press Apply

5. Enter the Label for

the speed dial key

(using alpha keypad)

6. Press Apply

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Modifying Speed Dials

While on the Main Screen

Press the info button

Select the speed dial to

edit

Select delete or modify

Thu Feb 14 2008 9:56 AM

Main

Number:

Mnemonic: Delete Modify

Key program

6470000

6470000

Steve

Messaging Screen

This screen displays the

number and type of waiting

messages as well as the

number of call-back

requests and number of

unanswered calls.

Use navigator to view additional options

Thu Feb 14 2008 9:56 AM

Main Messaging

Voice mail

1 Text mail

Call back

VM First Time Set-up

- Enter passcode (default is 0000)

- Follow prompts to set-up greeting

i Temporary password is 0000

Use handset not

speakerphone