collection-based ontinuing educ cation & decision support ...crs.arch.tamu.edu/proceedings...
TRANSCRIPT
C o l l eC t i o n - b a s e d C o n t i n u i n g e d u C at i o n & d eC i s i o n s u p p o r t i n a r C h i t eC t u r a l p r o g r a m m i n g
C RS C e n t e R , t e x a S a & M U n i v e RS i t yP R o C e e d i n g S f R o M a Wo R kS h o P o n
october 3 – 4, 2014
page 3page 2
Co l l eC t io n - b a s ed Co n t in u in g ed u C at io n & d eCisio n s u p p o r t in a r Chi t eC t u r a l p ro g r a m min g
P r o c e e d i n g s f r o m w o r k s h o P h o s t e d b y c r s c e n t e r
Crs Center texas a&m universityCollege of architecture College station, texas 77843-3137october 3 – 4, 2014
aCknowledgements
college of Architecture
Jorge vanegas, Ph.d., dean, College of architecture
Ward Wells, department head of architecture
Larry Zuber, assistant vice President for development, texas a&M foundation
harold adams, faia, texas a&M institute for advanced Study faculty fellow
crs center
valerian Miranda, Ph.d., fiiaWallie. e. Scott Jr, Professor of architectural Practice & Management and director, CRS Center for Leadership & Management in the design & Construction industries
Susie Billings, Coordinator
andrew gazda, archive assistant
kenieth Laforest, archive assistant
course gateway
Bruce guile, President
hok
Steve Parshall, faia, organizer
Sofia fonseca, facilitator
eberhard Laepple, advisor
Lauren gibbs, knowledge Manager
ashley Chiarelli, Researcher Ben Mengden, Researcher
truc Bui, Researcher Laura huacuja, Researcher & editor
Stephanie Rocha, Publisher
Published by hok for the CRS Center
page 5page 4
purposedevelop and deploy a digital collection of architectural programming tutorials and tools able to support:
• self-paced continuing education courses for beginners
• in-house company training programs
• continuing education certification
Form an online community of experts that allows current and comprehensive content to be created and reviewed in collaboration
deliver a service for individuals worldwide who directly engage in architectural programming (e.g. students, instructors, and business professionals).
w i l l i A m m . P en A FAIA, Fellow American Institute of
Architects
THE IDEAAssemble a group of Willie Pena-trained professionals,
and others, to form a “wiki-like” knowledge community. — A wiki is a web application which allows people to add,
modify, or delete content in collaboration with others.
course gateway
crs center
k nowl edgecommunit y
Coll abor ationthrough collaboration and cooperation among:
page 7page 6
workshop partiCipants
Jerri CaringtonCarington & Carington
Robert CaringtonCarington & Carington
Suon ChengLinkedIn
Sofia fonseca HOK
Lauren gibbsHOK
Bruce guileCourse Gateway
Laura huacujaHOK
Cagri kanverPerkins + Will
kevin kellyPage
Jim kollaerKollaer Advisors
eberhard LaeppleHOK
Lawrence LanderPDR
doug LoweFP&C
Ben MengdenHOK
Rodger MesserJacobs
Steve ParshallHOK
William PeñaCRS
terry PhillipsFP&C
Joyce WheatonPDR
Laban WingertLaban Wingert Associates
ichiro yoshiaTokyo
heather Jordon*Genentech
armando nunez*CBRE
Chris Parshall*BRG
Melinda Parshall*JLL
Syd Spain*Consultant
Leslie Strnadel*San francisco
* Participated by teleconference
page 9
GOALS
s e c t i o n o n e
page 11page 10
g o a l s
knowledge Communit y goals
knowledge Community goals include:
to form an inclusive, open knowledge community that is
• formal
• sustainable
• relevant
• global
to support
• continuing education
• in-house training, and
• certification
for pre-design professionals in built environment .
to develop and deploy a digital collection of programming tutorials and tools.
to provide “residuals” for retirement funding of grey-haired knowledge community.
A group of people who engage in knowledge-sharing activities in support of a common work interest.
page 13page 12
established at texas a&m in 1990
purpose is to advance innovation and leadership in the design and construction industry.
acts as the repository of business archives, slide archives, publications and architectural program library of the architecture engineering and planning firm Crs, and its successor firm Crss.
goals include:
• to make archived programming material easily accessible
• to be involved in continuing development of programming tools & techniques
• to generate student awareness and interest in programming
• to offer educational opportunities (students, professionals, society)
• to be compensated for services (beyond being a repository)
The purpose of the CRS Center is to advance innovation and leadership in the design and construction industry.
Crs Center goals
g o a l s
page 15page 14
provides strategic advice and works with clients to create purpose-built solutions for education, decision support and knowledge management.
goals include:
• to test commercial viability of collections-based education and decision-support system
• to expand professional services in architectural programming
Course Gateway provides strategic advice and works with clients to create purpose-built solutions for education, decision support and knowledge management.
Course gateway goals
g o a l s
page 17
CONCEPTS.
s e c t i o n t w o
page 19page 18
Contributing Firms &
proFessionals
ColleCtion ColleCtdevelop
distribute CertiF y
p r o C e s s
groups & Communities
deCision support
appliCations
proFession a ls
eduCation progr ams
l e a rners
c o n t r i b u t i n g f i r m s & P r o f e s s i o n A l s
the knowledge Community includes “legacy Crs” firms / professionals that would contribute to the collection.
the Components
c u r Ato r
Curator manages the public collection, oversees its distribution, and certifies that students and professionals know how to use the information.
P r o d u c er
producer further develops the collection and enrolls users in the distribution of the knowledge 1) for educational programs, or 2) for decision support applications. the producer will seek channels to expand the community on a global scale.
the proCess
page 21page 20
on-line eduCation ConCepts
9. knowledge Representation – in an educational context, knowledge representation underlies the ability to create question answering capability, derive summaries of material, and form the basis for automated tutoring systems (see adaptive learning technology above and Cognitive assistance below).
10. Cognitive assistance – learning support provided by computer-based reasoning, usually manifest as personalized guidance for learners in the form of responses to individual queries.
4. Content and Media Management Systems – as digital content has exploded, many enterprises adopted systems to manage and control the content used in their work. media management systems, pioneered by organizations whose product was digital content, are able to gracefully deal with the large file sizes of rich media, their complex intellectual property, and include many other features specifically for managing rich media.
5. Learning Management Systems – specialized content management systems which organize digital content for courses, support class discussions and interaction, and help with class administration.
6. Learning Community – this term was coined (or re-purposed) to describe an online community of learners, especially those that emerged as an aspect of a mooC or created by online class discussion forums in a learning management system.
7. adaptive Learning technology – adaptive learning technology refers to the use of educational engagement and performance data to adapt, customize or personalize the learning experience for a group or individual.
8. gamification – this is the use of techniques and platforms from computer and online gaming for purposes of education or problem solving.
t e n i m P o r tA n t c o n c e P t s A n d t h ei r d e s c r i P t o rs
in 2012 most of us learned that mooC was an acronym for a massive open online Course, an online course format designed for widespread access and consisting of online video lectures, assessments, and discussions. today, ten of the most important new concepts, and their new or re-purposed descriptors, include:
1. Learning object – a video lecture, text file, graphic or picture, game, simulation, or other item designed for presentation, and often interactivity, as tutorial or learning activity.
2. Repositories and Collections – a repository is a location where digital learning objects are stored. a repository may be indexed, like a library or archive, but is not necessarily structured for a purpose. a collection is a set of digital learning objects that is structured for teaching and learning purposes. a collection may reside in a single repository, in a set of links to digital objects not resident in a single repository, or be a blend of both.
3. Curator – the person, persons or organization responsible for determining what is included, and what is excluded, in a collection. like the editor and publisher of a reference work, textbook, or manual the curator of a collection bears responsibility for the scope, currency, veracity, and functional performance of the items in a collection.
p r o C e s s
page 23page 22
system. in a decision support context, knowledge representation underlies the ability to create question answering capability, derive summaries of material, and form the basis for automated just-in-time learning systems (see recommendation engines above and Cognitive assistance below).
c o g n i t i v e A s s i s tA n c e decision support provided by computer-based reasoning, usually manifest as personalized guidance for users in the form of responses to individual queries.
s e A r c h A n d r ec o m m e n dAt i o n e n g i n e s (s i m i l A r t o A dA P t i v e l e A r n i n g t ec h n o l o gy )increasingly sophisticated search approaches allow an individual to access usable information in digital repositories or collections. a recommendation engine mines search and use data to adapt, customize or personalize the decision support experience for a group or individual. includes collaborative filtering: “others who bought this item also bought items x, y and z.”
g A m i f i c At i o n gamification is the use of techniques and platforms from computer and online gaming for purposes of education or problem solving. it is based on the recognition that computer gaming in all its forms (e.g. online, pC, consoles, casual, etc.) have tremendous reach in terms of usage, and the concomitant technologies of simulation, communication, shared objects, and data can be used to enhance just-in-time learning and decision making.
k n ow l e d g e r e P r e s e n tAt i o n based on a long history as a research field in artificial intelligence, knowledge representation (kr) focuses on machine readable representation of knowledge such as facts, definitions, relationships, causal factors, and implications. typically kr systems are able to use a set of facts and knowledge to derive new relationships or knowledge via a reasoning or inference
c o n t e n t A n d m e d i A m A n Ag e m e n t sys t e m sas digital content has exploded, many enterprises have adopted systems to manage the content used in their work. For basic content management, a very common system is sharepoint from microsoft but new cloud based models from the likes of dropbox, box.net, and google are increasingly popular. in content management, vendors abound as do open source options. media management has some similarities to content management but was pioneered by organizations whose product was content. now also widely used in marketing departments, media management systems are able to gracefully deal with the large file sizes of rich media, their complex intellectual property, the need to track derivative works, and include many other features specifically for managing rich media such as transcoding among formats and packaging multi-part products.
d ec i s i o n s u P P o r t sys t e m s ( A n A l o g o u s t o l e A r n i n g m A n Ag e m e n t s ys t e m sspecialized content management systems with search, recommendation, and cognitive assistance features (see below). decision support systems organize and present selected digital content as usable knowledge.
k n ow l e d g e c o m m u n i t y (s i m i l A r t o A l e A r n i n g c o m m u n i t y ) an online community that enables both peer-to-peer exchange and expert-to-learner exchanges. these are common in customer support, open source software, and corporate knowledge management activities.
d i g i tA l o b j ec t a special purpose calculator, video tutorial, text file, graphic or picture, game, simulation, or other item designed for presentation and often interaction as tutorial or just-in-time learning activity. a good example of a digital object for decision support is this new york times app for comparing, and learning about, rent vs. buy economics in residential real estate.
r e P o s i t o r i e s A n d c o l l ec t i o n s a repository is a location where digital learning objects are stored. a repository may be indexed, like a library or an archive, but is not necessarily structured for a purpose. a collection is a set of digital objects that is structured for decision support purposes. a collection may reside in a single repository, consist entirely of a set of links to digital objects not resident in a single repository, or a blend of both. uptodate.com is a decision support collection that provides clinicians with “medical knowledge at the point of care.”
c u r At o r the person, persons or organization responsible for determining what is included, and what is excluded, in a collection. like the editor and publisher of a reference work, textbook, or manual the curator of a collection bears responsibility for the scope, currency, veracity, and functional performance of the items in a collection. For example, uptodate “combines an advanced publishing platform with the rigor of a sophisticated editorial process managed by a faculty of accomplished physician authors and editors, renowned leaders [a.k.a. curators] in their specialties.”
p r o C e s s
deCision-support ConCepts
page 25page 24
inQuire : intellegent textookA prototype of an intelligent textbook that answers students’ questions, engages their interest, and improves their understandinghttps://www.youtube.com/watch?v=fTiW31MBtfA
khAn AcAdemy khan academy is a non-profit educational organization created in 2006 by educator salman khan to provide “a free, world-class education for anyone, anywhere.”https://www.khan academy.org
the uPshot APPlicAtion a new york times website with analysis and data visualizations about politics, policy and everyday life. interactive data visualizations are excellent examples of digital learning objects.https://www.facebook.com/upshot
duolingo duolingo is a free language-learning and crowdsourced text translation platform. the service is designed so that, as users progress through the lessons, they simultaneously help to translate websites and other documents.https://www.duolingo.com
e-cornell eCornell is a subsidiary of Cornell university that provides online professional and executive development to students around the world. eCornell offers more than 30 award-winning professional certificate programs in a wide variety of disciplines. http://www.ecornell.com
bAsecAmP basecamp is a web-based application that facilitates project-management .https://basecamp.com/tour
linkedin linkedin is a business-oriented social networking service. launched on may 5, 2003, it is mainly used for professional networking. in 2006, linkedin increased to 20 million viewers.https://www.linkedin.com
uP to dAte up to date is the premier evidence-based clinical decision support resource, trusted worldwide by healthcare practitioners to help them make the right decisions at the point of care.http://www.uptodate.com/home
page 27page 26
set of objects from the collection, perhaps using suggested courses of study (from author). self-paced learning assessments are static and visible to all so instructors may choose to create their own assessments to determine student mastery.
an instructor can create a class of students enrolled in a course by providing students with a login to a class community that enables student-to-student and student-to-teacher interaction within a class. with permission from the enrolled student, an instructor has access to student use data (time on collection, objects viewed or studies, performance on self-paced assessments, etc.). the instructor and their parent institution are responsible for certifying student mastery and granting certificates or degrees.
instructor-created class communities are visible to the author and class community members have access to a forum where they can ask questions of the author, suggest or request revisions, and propose new material to be added to the collection. instructors who use the collection to support a course will be asked for explicit feedback on the collection during and following course completion. with student login, as self-paced student or as part of a class, the student can search and browse the collection or follow a path laid out in the curriculum guide, using the self-paced assessments to determine mastery. student login provides access to a student contribution forum for suggestions to author or authors. with professional login, an individual can search and browse the collection or follow a path laid out in the curriculum guide, using the self-paced assessments to determine mastery. professional login provides access to a professional community for peer-to-peer interaction and forum for suggestions to author or authors. using the knowledge map and tags, the search function will recommend objects as direct or related. with use by larger numbers of professionals the quality and depth of recommendations for in-the-field use will improve.
an author creates, publishes, and curates a structured collection of digital information objects related to continuing education and practice in a specific occupation or profession. these include:
• knowledge map (which represents the major bodies of knowledge relevant to the profession or occupation as well as relationships and dependencies among those bodies of knowledge) that delineates what is included in the collection and what available through links;
• Curriculum guide (which equates mastery of accumulations of bodies of knowledge and mastery, at different levels, of the occupation and profession);
• suggested courses of study• tagged video, audio, text, and graphical tutorial objects designed
to teach knowledge in the field (includes links to same)• tagged video, audio, text and graphical objects designed to
instruct or refresh professionals in the field about techniques or procedures (includes links to same)
• tagged video, audio, text and graphical objects that are reference documents or tools for professionals in the field
• tagged assessments for self-paced learners to evaluate their progress relative to bodies of knowledge or mastery (includes links)
tags for all objects are searchable, plain language use guides and/or teaching notes that are visible to all users. the author or authors curate the collection by:1. editorial decisions to accept or reject changes or additions to
collection of objects2. decisions to expand or contract the collection by new creation or
acquisition of objects3. updating the knowledge map and curriculum guide to reflect
changes to collection and/or changed practices in the field.
a continuing education instructor’s access to and use of the collection mirrors his or her use of textbooks, manuals, reference works, professional tools, and other supporting teaching materials. instructors create a course by structuring a student’s path through a
publiCation authoring responsibilities and use Cases For instruCtors, students and proFessionals
page 29
NEEDS
s e c t i o n f o u r
page 31page 30
sys t e m
there is a need for a system that will increase value in
– selling
– improving
– training
• promote a repeatable common process
• be reinforced by oJt (on Job training)
• provide access to knowledge and information
• efficient way to work on far-flung projects
• attract the next generation of professional
e d u c At i o n
the eduCation component of the system should
• address multiple career tracks
– foundational
– expert
– master
• educate stakeholders/owners
• improve how the profession values programming
• Convey problem seeking process as a ‘decision support method’ that has application beyond architecture
– For example, ted lectures – why problem seeking is a useful tool
n e e d s
needs
• provide CertiFiCation – of pre-design capabilities that owners require
– educate stakeholders/ owners on the need for formalized credentials
– similar to leed accreditation that indicates levels of proficiency
– like “merit badges”
vA l u e P r o P o s i t i o n
the system should promote the value proposition
• For programming and pre-design services – measure performance – get message out – professionals (internal audience) – Clients (external audience)
• For the problem seeking method
– a thinking process that will give company a competitive advantage that is fast & economical to use
– that can be adapted to a wide range of applications
page 33page 32
n e e d s
Programming Knowledge Community – Survey Responses
Collection-Based Continuing Education & Decision Support in Architectural Programming Page 2 CRS Center, TAMU, College Station, TX | October 3-4, 2014
3. What is your opinion of the CRS Center and Course Gateway collaborating to provide collection, educational and decision support services to the programming knowledge community?
# Answer
Response %
1 Like
11 92%
2 Dislike
0 0%
3 I do not know
1 8%
Total 12 100%
4. What benefits would this collaboration be able to provide you or your organization? List three (3).
Benefit 1. Benefit 2. Benefit 3.
experts knowledge training
It could enhance my problem seeking skills
It could provide me with certification
Camaraderie with like-minded professionals
Credentialing "Keep the flame" Promote and share best practices
to connect and communicate with same professionals to share knowledge to use tool for work and training
as an outlet of my knowledge, experience and observations
to develop greater respect for the architectural community
to promote better decision-making in all arenas
Online community and access for the future of PS.
Staying in touch with other users
Helping move the legacy into the next level
Continuing Education, Training, Certification
Resource for reference materials and bench marking data
Networking potential for collaboration, consulting service, joint ventures
a gateway to the digital world sharpen my professional skills work with smart folks
NA as Course Gateway is a unique participant
NA as Course Gateway is a unique participant
NA as Course Gateway is a unique participant
Access to the community Access to tools and benchmarks New PR for the Pre-D group
Provide continuing education for Prob. Seeking practitioners
Provide easy access to historical information re. Prob. Seeking
Improve the quality of Prob. Seek. ("pre-D") services & design products
Establish an on-line continuing education system
Certification of architectural programming training
Establish a knowledge community to promote and develop Problem Seeking and Architectural Programming
Programming Knowledge Community – Survey Responses
Collection-Based Continuing Education & Decision Support in Architectural Programming Page 3 CRS Center, TAMU, College Station, TX | October 3-4, 2014
5. Would you or your firm be in a position to support this initiative financially? # Answer
Response %
1 Yes
2 17%
2 No
6 50%
3 Maybe
4 33%
Total 12 100%
Programming Knowledge Community – Survey Responses
Collection-Based Continuing Education & Decision Support in Architectural Programming Page 1 CRS Center, TAMU, College Station, TX | October 3-4, 2014
1. Which category best describes your participation? # Answer
Response %
1 Representing a Firm
3 25%
2 Representing yourself (Individual)
5 42%
3 Representing a Company
0 0%
4 Representing a University
0 0%
5 Other
4 33%
Total 12 100%
OTHER
industry group
forwarding the concept of problem seeking
Expert on online education and decision support
U of H
2. What do you think of forming a Programming Knowledge Community?
# Answer
Response %
1 I would participate as a member.
11 92%
2
A good idea but not something I would do.
0 0%
3
The idea is not clear...not sure how I would participate.
1 8%
Total 12 100%
survey report survey
the following survey solicits feedback from the workshop participants.
page 35
PRE- DESIGN
s e c t i o n f o u r
page 37page 36
p r e - d e s i g n
the Charter For pre-design knowledge Communit y
w h o We, practitioners, educators and owners, that are engaged in architectural programming and pre-design process.
w h At agree to:
• form a knowledge community
• establish a web application for virtual collaboration
• organize initiatives
• Provide resources for financial support
w h y for the purpose of:
• fostering Problem Seeking Principles
• Providing education
• Promoting the discipline
• defining & Communicating value Proposition
• advancing the art & Science of the Method
• improving the Quality of design & Construction of Built environment
• Making Money
h ow l o n g over staged time periods required to establish a self-sustaining knowledge community.
• Start-up: october — december 2014
• Pilot projects and ramp up: Begin 2015
page 39page 38
steering Commit tee
members
a Steering Committee of the pre-design knowledge community was formed on october 3rd and 4th, 2014 during a meeting in College Station, texas.
Members have been tasked with the following actions over the next three months:
• Launch Pre-design knowledge Community
• organize and Prepare action Plan for Start-Up
• define initiatives:
– Support team formation
– value Proposition & Brand
– Programming of Requirements for an on-line System
kevin kelly Page
eberhard Laepple HOK
Lawrence Lander PDR
doug Lowe FP&C
Steve Parshall HOK
Rodger Messer Jacobs
Suon Cheng LinkedIn
advisors
Bruce guileGateway
valerian MirandaTexas A&M University
steering Commit tee
p r e - d e s i g n
linkedin website
page 41page 40
Jim Baker
greg Barbour trammell Crow Company
tim Barry
Page
Beth Beloff
Robert (Bob) Billington Resource Planning group inc.
Robert (Bob) Brooks
U.S. green Building Council
Boston
Charlie Brown
houston
Conny Brown
Jacobs
Jerri Carington
Carington & Carington, LLC
Robert Carington
Carington & Carington, LLC
Suon Cheng
edith Cherry
Cherry/See/Reames architects PC
donna Colbourn
genentech
Michael Colton
iRM international
Robert Cox
Purdue University, College of technology
Laura de La fuente
JLL
donna dickinson
donna durk
tom duke
thomas duke architect
tom fannin Strategic health facilities Consulting
kilian fehr
John focke
Sofia fonseca
hok
Lauren gibbs
hok
eva Cecilia gil
Jacobs
Sven govaars
gensler
enrique hernandez
Leslie hoenecke-harper
Los angeles
Laura huacuja
hok
Chuck hagemeier
gensler
gunter henn
henn, germany
Jennifer henrikson
Stantec
olive ho
Mike Johnson
Carrier Johnson
Chappell Jordan
Jacobs
heather Jordon
genentech
kevin kelly
Page
Jim kollaer
kollaer advisors
Curtis knapp
Micron
Robert kumlin
eberhard Laepple
hok
eberhard. [email protected]
Lawrence Lander
PdR
Jacqueline Lavigne
Pepper Construction
doug Lowe
facility Programming and Consulting
fred Lowrance
Jacobs
Robert Mattox
Mattox . aRChiteCt
Michael Mcenany
houston
knowledge Communit y direCtory
p r e - d e s i g n
page 43page 42
p r e - d e s i g n
katherine Mcguyre
facility Programming and Consulting
Ben Mengden
hok
Rodger Messer
Jacobs
yuji Mizoue
Johnson Controls, tokyo
andie Moeder
JLL
kurt neubek
Page
Chris nims
University of Colorado
armando nunez
CBRe
Robert olasov
Pankaj duggal
Jacobs
Chris Parshall
BRg
Melinda Parshall
JLL
Steve Parshall
hok
John Petronis [email protected]
William Peña
CRS founder
houston
Jerry Pfeffer
terry Phillips
facility Programming and Consulting
Barbara Price
Wisconsin
Jim Rice
JLL
John Reid
JMR Consulting and design
david Rhodes
aCS architectural Construction Services
dennis Roth
Roth & Seelen, inc.
dwight Rozier
Rozier design Studio
Rob Sannella
hok
Samantha Sannella
Ryerson University
tim Scarbrough
Jacobs
Reinhardt Schneider
owner at RS Roof Consulting
Syd Spain
alabama
gagan Singh
goldman Sachs
Ron Skaggs
hkS
Clay Stafford
atlanta
tabor Stone
Richard Stanton
karl Stauss
Leslie Strnadel
Cresa
Philip Sun
david thorman
Ray tyson
Clarence Wadkins
BLoC-atlantic LLC, dC
Jeff Waters
CBRe
Joyce Wheaton
PdR
kevin Williams
Microsoft
Phil Williams
Spencer ogden
Sam Wilson
Jacobs
Laban Wingert
Laban Wingert associates
Ray Wobbe
Jerry Woods
application architect at iBM
ichiro yoshia
iS Parners, tokyo
knowledge Communit y direCtory
page 45page 44
THAnk you WIllIE!!