1. Collaboration Tools and Wireless Networking
Managers strategic view

2. Why managers must understand networking and collaboration tools
Collaboration is essential for getting closer to customers when:
Launching a new product
Identify issues
Improve products or services
Networking is essential to get together employees, business partners, shareholders, and customers around the world by
Virtual meetings
Delivery of distance learning trainings
Mobile commerce
Anytime anywhere
3. IBMs Innovation Factory
Supports highly competitive companies
By help managing the innovation process from the ideas incubation through commercialization
Its goal is to accelerate innovation by enabling collaboration among employees, partners, and customers through online communications
4. IBMs Innovation Factory
It includes social networking such as:
Blogs
Wikis
Surveys
Pools
others
It is a collection of software and services from IBM to support the innovation process from start to put into practice.
5. Sprint Nextel: An Example of a Communication Provider Company
It is a global provider of voice, data, and Internet services.
Mobile data, walkie-talkie capabilities, and wireless networks.
IBMs innovation factory
6. Collaboration Tools: Electronic Collaboration
Bulletin Board
Blog
Calendaring
Desktop sharing
Instant Messaging (IM)
Podcast
Really Simple Syndication (RSS)
Shared Workplaces
Web conferencing
Wikis
E-mail
Collaboration tools are based on
Web 2.0 technologies, which are:
A combination of computing platforms that supports software applications and the sharing of information between users.
7. Bulletin Board
8. Bulletin Board
Support discussions among different groups
Allows users to leave messages and read public messages about specific topics
Capture comments, issues, and suggestions at the time of the discussion
Yahoo! Bulleting board
9. Blog
10. Blog
Allows to share images, links to other blogs and web sites, and its readers can leave comments.
Provides informal updates on products and projects
Capture customer opinions and feedback anytime
Blogdigger, Feedster, and Technorati are search engines for finding blog contents
11. Calendaring
12. Calendaring
Determines resource availability
Schedule people for meetings and events
Identify open time slots of participants
Notifies and reminds participants
Google Calendar, IBM Lotus Notes, Microsoft Exchange, and Now Up to Date & Contact from Novell Group Wise.
You can create automatic event reminders, including mobile notifications.
13. Desktop sharing
14. Desktop sharing
15. Desktop sharing
16. Desktop sharing
Provide technical support and product demos for customers
Supports virtual meetings among employees and business partners
It includes a number of technologies and software to allow remote access and remote collaboration on a persons computer.
Remote log-in and real-time collaboration are the most common forms of desktop sharing.
Remote log-ins allow users to connect to their office computer while away from the office.It includes:
Desk top remote control
Data backup
File sharing
Remote systems administration
On-demand customer support
Certified technicians can perform setups, training, diagnosis, and repair.
It is related to Web conferencing and to second life
17. Instant messaging (IM)
18. Instant messaging (IM)
Offers real-time, informal communication based on rapid exchange of messages
Provide timely updates
Link key resources to address a problem
It is less formal than e-mail
It is considered less intrusive than phone calls
It can send a link to a URL, electronic attachments such as documents or spreadsheets
It can include web cams
It is vulnerable to hackers
Business should install security software to monitor and inspect all IM traffic.
19. Podcasting
20. Podcasting
Enable digital content such as training material, company announcements, and music to be distributed over the Internet for playback on a portable media player like the iPod and personal computer
It is a digital media file distributed over the Internet
PodcastAlley and Podcast.com index and facilitates the finding of and the subscription to podcasts according to subject matter, source, and other criteria.
21. Really Simple Syndication
22. Really Simple Syndication
23. Really Simple Syndication (RSS) feeds
Enable people to receive automatically new posting to their favorite blogs or Web sites
It is a data format that help people automatically receive feeds anytime there are new postings to their favorite blog sites, updates in the news headlines, or new information posted on a specific Web site.
BlogStreet, myRSS, NewsIsFree and Purple Page, Syndic 8.com are sites that offers RSS feeds
24. Shared workplaces
25. Shared workplaces
26. Shared workplaces
Provide ease of access to documents
It is an area hosted by a Web server in which project members and colleagues can share documents, models, photos, and other forms of information to keep each other current on the status of the projects or topics of common interests
Reviewers can access a shared team workplaces to view and to post comments
Over the course of few days, the reviews can go through all applications and even vote to choose the most appropriate interacting by instant messaging.
It is a restricted server that ensures privacy and control access to the applicant and associated data
It cuts traveling expenses and speed up projects
All the comments are done during a specific time session.There can be more comments in other time defined sessions.
It is more formal than Wikis.
27. Web Conferencing
28. Web Conferencing
It conducts live meetings or presentations over the Internet
Each participant sits at its own computer and connect to other participant via the Internet.
To connect, each participant either download an application or link to an on-line address.
29. Web Conferencing
Its features can include:
Rich media presentations
Live video via Webcam
Panoramic video
Personal recordings
Whiteboard with annotations, which allows the presenter and the attendees to highlight or mark items on the slide presentation
Text chat for live questions and answer sessions
Polls and surveys, which allow the presenter to pose questions with multiple choice answers to the audience
30. Webcast
31. Webinar
32. Web Conferencing
Webcast
It is a presentation of information in only one direction
Webinar
It is a presentation in two directions.The audience can ask questions to the presenter in an interactive way, usually at the end of the presentation.
33. Web Conferencing
Public services for the connection:
GoToMeetings, Live Meeting, Netviewer, SkypePro, WebEx, and Yugma
Usually, they charge in a per-minute basis
Software to install in a private server:
Adobe Acrobat Connect,Genesys Conferencing, GoToMeeting, Lotus Sametime, Microsoft Office Live Meeting, Unyte, and WebEx.
Time connection is free this way.
34. Wikis
35. Wikis
It is a collaborative Web site that allows users to create and edit Web page content freely using any Web browser.
Wikipedia is an example.Not all the opinions found there are made by experts in the topic.
It reduces e-mail traffic by publishing a document to be review by all its participants.
Wikis can allow sharing documents such as spreadsheets, Microsoft Word documents, Power Point, PDFs, and anything that can be displayed on a Web browser.

Comments to the documents can be made anytime by the people involved.