collaboration architecture design: designing end-to-end pervasive conferencing solutions
DESCRIPTION
As pervasive Collaboration Solutions explode out of the boardroom and disrupt our workspace, we are challenged to provide cost effective and scalable conferencing solutions to accommodate these unprecedented levels of continuous growth. More so, the Enterprise is equally torn between how to efficiently deliver both ad hoc and scheduled Conferencing Solutions without oversubscribing their resource base. Cloud vs On-Prem solutions are equally an important factor to consider as part of the overall design. For more information please visit our website here: http://www.cisco.com/web/CA/index.htmlTRANSCRIPT
Collaboration Architecture Design (Part 2 of 2):
Designing End-to-End Pervasive Conferencing Solutions T-CL-11-I
Robert Bouchard
Collaboration Consulting Systems Engineer (CSE)
Cisco and/or its affiliates. All rights reserved. T-CL-11-I Cisco Public
Collaboration Architecture Design Track
Session ID Session Title Session Time Presenter
B-CL-08-B Make Collaboration Simple 11:00 AM Rowan Trollope
T-CL-12-I Collaboration Architecture Design:
Cisco Collaboration Administration – Easy as 1-2-3 11:00 AM Shawn Cardinal
T-CL-09-I
Collaboration Architecture Design (Part 1 of 2):
Unified Call Control and Dial Plans for Voice and Video Centric Networks
01:30 PM Johnny Jagroo
T-CL-13-I
Collaboration Architecture Design:
Workspace or Workplace – It’s all about the USER Experience
01:30 PM Nicky Kearns
T-CL-11-I
Collaboration Architecture Design (Part 2 of 2):
Designing End-to-End Pervasive Conferencing Solutions
03:30 PM Robert Bouchard
T-CL-14-I
Collaboration Architecture Design:
Connected Consumers and the Omni Channel Experiences
03:30 PM Joseph Bassaly
Cisco and/or its affiliates. All rights reserved. T-CL-11-I Cisco Public
Agenda
Welcome!
Cisco Conferencing: Strategy & Vision
Collaboration Conferencing 101
Optimized Conferencing 2.0
Collaboration Conference Architecture in Review
Collaboration Conferencing Design Guidance
Configuring Personal CMRs
Key Takeaways
4
Cisco Conferencing: Strategy & Vision
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Collaboration is a
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Market Transitions are Compounding the Problem
Mobility Cloud Video Social Consumerization
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Source: GMV May 2013, IDC
3
10 4
1
2 2
1
2
1 2
1
4
2
4
7 3
3
TPaas
Conta
ctCent
er
Voice
Gateway
UC Endpoints
Voice
Cloud
Services
TP
Endpoints A/V
Conferencing
Services
Enterprise
IM/
Presence
Cloud File
Sync &
Share
Email and
Calendaring
Saas
Email and
Calendaring
On Prem
Portal/
User Interaction
Tools
Enterprise
Content
Manageme
nt
Enterprise
Social
Software Video
Streaming
$B Market Size
FY16
Web
Conferencin
g
Saas TP
Infrastructure
UC
Infrastructure
Data
Analytics
Software
20
13—
20
16
CA
GR
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Value Extended Experience Centric
Our Objective, Scope and Advantage
Strategy
Fuse our unique hardware, software and network capabilities to deliver a seamless and comprehensive collaboration solution that builds on our customers’ existing investments.
Cloud Connected
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Cisco Collaboration Portfolio
Collaboration
Endpoints Conferencing
Customer
Collaboration
Unified
Communications
Mobile, Video, Cloud
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Collaboration Infrastructure Vision Pervasive Conferencing
Strategy that enables comprehensive multiparty conferencing to any user on any device with a consistent user experience and rich collaboration environment over a common architecture.
Simplifies the delivery of scalable multiparty business collaboration for voice, video and web conferencing
One Experience
One Software Architecture
Flexible Deployment Model
One User Centric License model
Cloud On Premises Hybrid
Conferencing Solution 101
12
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For your reference….
Product versions referenced during this presentation:
13
Product Version Number Availability*
TelePresence Management Suite (TMS) 14.4 End of April 2014
TMS Provisioning Extensions (TMSPE) 1.2 End of April 2014
TelePresence Conductor XC 2.3 End of April 2014
TelePresence Server (TS) 4.0 End of April 2014
Smart Desk, Collaboration Room, and Integration Solutions Endpoints
TC 7.1 Now Available
*Availability subject to change
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Personal CMR A personalized, always-available
collaboration meeting resource for
every user – Just Meet – Anytime
Cisco Collaboration Meeting Room Types Deployment Flexibly, Reach Anyone, Collaborate Effectively
Scheduled CMR For reserving conference rooms and
guaranteed bridge resources plus
OBTP – using Outlook or web based
Scheduling
Instant (Ad-hoc) CMR On-demand meeting – when you
need to add a third person into your
conversation or start as needed
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TelePresence Server Platforms Deployment Choices
TS on MPM 310/320 TS Virtual Machine TS MSE 8710
Hardware type Stackable Appliance Virtual Large Chassis
Customer Segment SMB or Mid-Market Mid-Market
Use with CUWL Pro Enterprise
HD Participants per unit/blade
10/20 16 24
Max Conference Size (HD)
40 16 (Initially) 96
Key differentiators Small, low power Total Virtual Solution Scale, Resilience
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Simple natural conferencing
Reduce Complexity for Users and Administrators
• Pool conferencing resources and their capabilities
• Centralized Administration of all CMR Types
• Personalization to satisfy user preferences
• Service level differentiation maximizes the value of conferencing resources
• Get more capacity using Resource Optimization with TelePresence Server
TelePresence Server and Conductor One Experience
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EXTRA
Optimization of resources Conductor + TelePresence Server
Without Conductor
Full HD (1080p30) SD (480p30)
With Conductor
Once full, additional
endpoints cannot join
12 19
Locally Managed mode Remotely Managed mode
Optimized Conferencing 2.0
18
Conductor
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What’s new XC2.3
New APIs
Capacity Management
Provisioning
Increased scale on aliases and templates
B2BUA enhancements
Support for almost all TS4.0 features
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What’s new XC2.3 New APIs
Capacity Management API *
• Allows management applications (such as Cisco TMS) to obtain information about a conference and its associated resources.
• API returns information about the capacity of a conference bridge that will be used for a conference with a given dialed alias.
Provisioning API
• Allows management applications (such as Cisco TMS) to configure conferences on TelePresence Conductor.
• The API allows the client to create a new ConfBundle on the TelePresence Conductor. A ConfBundle consists of a conference template with associated aliases and auto-dialed participants, as well as a conference name.
*Conductor is not recommend for TMS scheduling till future software releases of TMS and Conductor
Today – We recommend TMS manage scheduled bridges directly, Conductor control separate ad hoc/rendezvous bridges
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Conductor and TMSPE
1 2
New db Existing db
New Call request comes to Conductor
Alias Match?
• Search new db first for match
• If yes, proceed with rest to the workflow
• If no, go to existing db for search
• Search existing db for match
• If yes, proceed with rest of the workflow
• If no, reject the call
Alias Match ? Alias Match ?
Conductor
TMS+TMSPE
API calls
WebUI
New DB – Direct Match db
Existing DB – Regex db Direct match lookup
New integration between Conductor and TMSPE
Will require XC2.3, TMSPE 1.2 and TMS14.4
Utilizes new provisioning API on Conductor
Easy provisioning of user Rendezvous conferences and configuration of personal meeting rooms for up to 100,000 users
Conductor has new database
Optimized for scale of aliases and templates
Optimized for faster lookup
Conductor will have 2 databases
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What’s new XC2.3 Increased scale on aliases and templates
Supported Capabilities
Services/Configuration XC2.2 **XC2.3
Utilised Conference Bridges 30 MCUs or TelePresence
Servers (2400 concurrent calls)
30 MCUs or TelePresence
Servers (2400 concurrent calls)
Concurrent Active Conferences 1,200 Conferences 1,200 Conferences
Preconfigured Conference Template 1000 Conferences **100,000 Conferences
Preconfigured Conference Aliases *1,000 Aliases **100,000 Aliases
Preconfigured Auto-dialed Participants 20,000 Users **100,000 Users
Preconfigured Auto-Dialed Participants per Conference Template 5,000 participants per
conference template
Same as XC2.2 or 10 Active
per conference in new Instant
CMR configuration
*Lecture conferences require 2 aliases
** Target numbers for release, check official release notes for actuals
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What’s new XC2.3 B2BUA enhancements and misc.
B2BUA enhancement
• Support for H.264 - SVC signaling pass-through
*This will be used when TS supports multi-streaming and hybrid functionality
• Support for H.265 pass-through
*For future enhancements in TS software
• Support for Encrypted iX pass-through
Certificate management
• CA certificates has been improved, allowing you to view, upload and delete individual CA certificates
• New installations of TelePresence Conductor software now ship with a temporary trusted CA
TelePresence Server
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What’s new TS 4.0
User experience improvements
Segment Switching
Active Speaker indicator and new name label
Video Announce
New technology
Scalability improvements
Security improvements
Resilience and diagnostics improvements
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User Experience Improvements Basic Switching Behavior
Someone in active presence speaks
Audio is instantaneously switched in and heard from the segment where the video is located
After 2 seconds then the segments swap
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User Experience Improvements ActivePresence Overflow - Switching
Segment in the overflow speaks
Audio is instantaneously switched in and heard from the assigned segment
After 2 seconds:
– New active speaker moves to main display
– Least active speaker replaces the least active speaker in active presence
– Least active speaker moves to overflow
AP Overflow
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Customers love the value of the filmstrip but do not like the amount of movement as speakers change and don’t like having to look around for where participants are
Placeholders provides a more consistent predictable filmstrip
Placeholder (gap) in
filmstrip for Active
speaker
User Experience Improvements ActivePresence Placeholders (HD)
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Conference has started and the Active
Presence filmstrip is full
New Participant joins the conference
The least active speaker moves to overflow
New participant replaces the least active
speaker in the filmstrip presence
Overflow
User Experience Improvements Video Announce (HD)
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• See indicator for the active speaker
• See indicator for participant mute
• Click to remove participant from the
conference
• Control the layout you receive from TS
Cisco ActiveControl
Allow users to see participant lists & control conference settings on endpoints
Benefit – Simplifies and creates a single Cisco Collaboration experience
Available with TelePresence Server 3.1 or later, and for endpoints running TC 6.2 or later
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What’s new TS 4.0 New technology
Support for mixed IP scheme networks
now negotiate IPv4 and IPv6 destinations for media in SIP
supports the ANAT semantics (Alternative Network Address Types) to establish
media streams to both IPv4 and IPv6 addresses within a SIP call
API improvements
API maintains backward compatibility with version 3.1
Reporting on the state of conferences and participants has been improved
New methods have been added to control the feature keys and license keys
Third Party Interop feature key requirement lifted
Not needed now for Webex Enabled TelePresence for 3rd party audio
Not needed now for non TIP multiscreen systems.
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What’s new TS 4.0 Scalability Improvements
Increases calls
Increased from 104 to 200 participants per TS
Limited to maximum of 104 participants in a single
conference.
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What’s new TS 4.0 Scalability Improvements (continued)
Resource Optimization Improvements
TS 3.0 and TS 3.1 uses endpoints maximum resolution advertised
TS 4.0 introduces a new method that compares the resources required for a particular call based on two aspects of the endpoint's advertised capabilities; the maximum resolution (TS 3.x) and the receive bandwidth.
Optimization Profile Value Description
maximizeEfficiency Screen licenses are conserved aggressively. This value gives the most calls for the available resources.
favorEfficiency This is a balance of efficiency and experience that favors conserving screen licenses over attempting to
grant the requested resolution.
favorExperience Default. This is a balance of efficiency and experience that favors granting the requested resolution over
conserving screen licenses.
maximizeExperience Screen licenses are more readily allocated. This value gives the best experience of the four profiles.
If you disable the optimization by bandwidth (by setting optimizationProfile to capabilitySetOnly), calls
will be capable of higher resolutions at lower bandwidths but the inefficency in allocation could well
outweigh the benefit.
capabilitySetOnly This is the behavior of TelePresence Server 3.1.
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What’s new TS 4.0 vTS Today
Two different OVAs:
– 8-core/16vCPU
– 10-core/20vCPU
C240 M3
CPU #1 - E5-2680 @ 2.70 GHz CPU #2 - E5-2680 @ 2.70 GHz
1
1 2
8
15 16
2
3 4
3
5 6
4
7 8
5
9 10
6
11 12
7
13 14
9
17 18
16
31 32
10
19 20
11
21 22
12
23 24
13
25 26
14
27 28
15
29 30
Cores:
vCPUs:
Options for
Deployment:
vTS – 12 HD ports
vTS – 8 HD ports
vTS – 8 HD ports
vTS – 8 HD ports
A:
B:
C:
Spec based server or
Port Capacity All port numbers assume the following relationship
between main video resolution and total capacity:
1 Full HD = 2 HD = 4 SD* = 8 nHD* ports
*assumes content in main video
10-core is being deprecated, customers can migrate to new options
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What’s new TS 4.0 vTS Roadmap
Now vTS requires 1:1 mapping of physical CPU to vCPU and comes in two versions:
– 8-core/8vCPU
– 16-core/16vCPU
C240 M3
CPU #1 CPU #2
1
1 2
8
15 16
2
3 4
3
5 6
4
7 8
5
9 10
6
11 12
7
13 14
9
17 18
16
31 32
10
19 20
11
21 22
12
23 24
13
25 26
14
27 28
15
29 30
Cores:
vCPUs:
Options for
Deployment:
vTS – 16 HD ports
vTS – 8 HD ports
vTS – 8 HD ports
vTS – 8 HD ports
A:
B:
C:
Spec based server or
BE6k (MD or HD) or
Other UC apps
TMS
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TMS 14.4 New Features
Conductor
Scheduling for CUCM deployments (9.1+)
Scheduling Service Preference Pool & new alias definitions
Improve Application Redundancy (active/passive, reduces overhead by 20-30%)
Recurring meeting data model improvements (prep for Exchange Online)
Best effort join 5 minutes early global setting
Auto-extend meeting without resource consideration
Phone books for CUCM provisioned TC7.0 endpoints
Reporting changes (minor improvements & remove old)
New endpoint support
Add support for SQL server 2012, remove support for SQL server 2005
SQL Express not pre-packaged
Support only MS Server 2008 R2 and 2012 R1
TMSPE
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TMSPE 1.2 New Features
Collaboration Meeting Rooms (CMR)
Automated AD & LDAP import users for entitlement up to 100,000 CMRs
New user portal to enable room and modify room settings (host PIN, guest PIN, default
layout, dial-outs, etc.)
Address book for auto-connect dial-outs
Smart Scheduler Improvements
Schedule users with email sent on behalf
Address book for auto-connect dial-outs
Internationalization & localization of Smart Scheduler & CMR Self-care Portal
Collaboration Conferencing Architecture in Review
41
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Architectural Evolution Circa 2010 – At The Close Of The TANDBERG Acquisition
UC Manager (Voice)
VCS Expressway
CTS
Triple MXP, SX, Profile Series
IP Phones
CTMS
CUPC
Video Advantage
IP Communicator
SIP
H.323
SCCP, MGCP,
ISDN
CTSMAN
Internet
UC Manager
(TelePresence)
PSTN
CTS
Single T3
EX T1 Movi
B2B Exchange
CUBE
ISDN Prime
42
call control, B2B connectivity, bridging, scheduling and management
Different dial plans (numerical vs. alpha-numeric centric)
Different methods of provisioning, management and monitoring
Feature inconsistency across the portfolio
TelePresence and UC endpoints typically deployed on separate UCM clusters
Limited interoperability between endpoints (TelePresence Server was the bridge between these formerly non-interoperable worlds)
Lots of product functional overlap in every category: endpoints,
VCS Control MCU
TS
TMS
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Architectural Evolution Circa 2011 – 2013
VCE Expressway
TX Series
MXP, SX and C Series
IP Phones
Jabber Windows
Jabber Mac OS X
SIP
H.323
SCCP, MGCP,
ISDN
PSTN
EX Series
Movi
IP PSTN CUBE
Any Endpoint
EX
Series
Lync
Prime
43
TelePresence and traditional UC (telephony and SD video) all collapsed on a converged UC Manager cluster. Former TANDBERG endpoints predominantly still on VCS Control
Full native any-to-any interoperability between all endpoints and bridges. Ad hoc bridges under Conductor on UCM, scheduled bridges still on VCS Control
Product functional overlap diminished; roles clarified but not all consolidation fully realized yet
Homogenized dial plans: both numeric and alphanumeric now fully supported across most of the portfolio
Provisioning, management, monitoring coming together – Prime Collaboration growing in functionality
Feature and User Experience consistency across the portfolio getting better and better
New compelling solutions like WebEx-enabled TelePresence
VCS Control
TMS
TS and/or MCU
for scheduled
TS and/or MCU for
ad hoc and rendezvous
Conductor
UC Manager 8.6 – 9.0
(Combined Voice & TelePresence)
TMS
Internet
WebEx-enabled
TelePresence
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Architectural Evolution 1st Half CY 2014
Expressway-C Expressway-E
IP Phones
DX Series
Jabber Win,
Mac, iOS and Android
SIP
H.323
SCCP,
MGCP,
ISDN
Jabber Win,
Mac, iOS and
Android
Any Endpoint
EX
Series
SX, MX and
C Series
TX Series
EX Series
PSTN
IP PSTN
CUBE
Lync
or
44
All endpoints and infrastructure collapsed onto a converged UC Manager call control with Expressway (C&E) for Remote & Mobile Access to UCM, B2B and WebEx/Cloud-enabled TelePresence connectivity
Multiparty bridging for audio and video, for all types of conferences now trunked through UC Manager (TMS scheduled resources still separate from Conductor ad hoc and CMR resources)
Several exciting new endpoints!
Jabber now available on Windows, Mac, iOS and Android using Expressway for VPN-less access to UC Manager and related UC services (directories, presence, visual voicemail)
Video now a table-stakes feature: infused in a growing number of applications like Cloud-enabled TelePresence, Unity messaging, Contact Center with new enabling technologies like Jabber Guest and WebRTC, H.265 and Scalable Video Coding (SVC)
UC Manager 9.1 – 10.x
(Combined Voice & TelePresence)
Prime
TS and/or MCU for
Instant and Personal CMR
Conductor
TMS
TS and/or MCU
for scheduled
Internet
WebEx-enabled
TelePresence
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Architectural Evolution 2nd Half CY 2014
Expressway-C Expressway-E
IP Phones
DX Series
Jabber Win,
Mac, iOS and Android
SIP
H.323
SCCP, MGCP, ISDN
Jabber Win,
Mac, iOS and
Android
Any Endpoint
EX
Series
SX, MX and
C Series
TX Series
EX Series
PSTN
IP PSTN
CUBE
Lync
or
45
Multiparty bridging for audio and video, for all types of conferences now consolidated under Conductor with TMS for scheduling and meeting management
Best Effort Early Offer in UC Manager 10.5
Full provisioning of TC endpoint device-specific parameters in UC Manager 10.5
Introduction of SVC/AVC and H.265 support in single-screen endpoints and bridges
TS and/or MCU for Instant,
Personal, and scheduled
Conductor
UC Manager 10.5
(Combined Voice & TelePresence)
Prime
TMS
Internet
WebEx-enabled
TelePresence
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TelePresence, Video and UC Collaboration Preferred Architecture
Conferencing Design Guidance
47
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Design Guidelines
Conferencing design guidelines must be viewed through 1 of 3 deployment lens:
– Existing VCS Deployment
– Existing CUCM Deployment
– Greenfield Deployment
Audio & Video Conferencing resources can begin to be consolidated
Physical, Virtual, or Hybrid deployments options available
Redundancy should be implied to align with LoB SLAs
Leveraging Flexible Resources should be an integral part of the design
Recommendations are continuously evolving based on ongoing release cycles
Alignment to Preferred Architecture and supported deployment scenarios should be considered independent of one another
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Design Scenarios
Instant CMR
Personal CMR
Scheduled CMR
WebEx Enabled Telepresence (WXeTP)
Conferencing Architecture Holistic View
TelePresence Server (TS) Customizations
49
Instant CMR
50
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Cisco Personal Multiparty CUWL Licensing
Personal Multiparty (Named Host, 4 Party) + + + +
WebEx Meetings (named host) + + + +
Unity Connection + + +
Jabber Clients N/A N/A
Expressway (remote worker support) N/A N/A
Jabber IM/Presence (includes firewall traversal)
# of Device Support Multiple Multiple Two / One One One
Device Type Support Video Video Video Voice Analog / Voice
Prime Collab (Standard Edition)
License Type CUWL
Professional CUWL
Standard
UCL Enhanced+ /
Enhanced
UCL Basic
UCL Essential
CPE & Hosted
CPE & Hosted
= included w/ license
+ = optional add-on w/ license N/A = not available w/ license
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Cisco Personal Multiparty What is it?
Cisco will provide 0$ TelePresence Server licenses when 50 or more CUWL-Pro licenses are purchased, to be used for enabling those users with personal conferences.*
CUWL-Pro users will be entitled to:
– Named host, four-party conferences for video and audio with content sharing
– Flexible service levels from 360p to HD 720p30
– Enables users with a personal ad hoc/rendezvous conference
What about existing CUWL-Pro customers?
– Existing CUWL-Pro customers with a deployed TS + Conductor, a valid support contract, and CUCM 9.x or later can take advantage of this
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Cisco Personal Multiparty Alignment with Existing Screen-Based License Model
Feature and Function Personal Multiparty (New) Screen License Model (Existing)
Tied to a Named Host Yes No
Minimum Order 50 host licenses One
Maximum Conference Size 4 connections Unrestricted
Number of Conference IDs Per Named Host 1 Unrestricted
Requirement That Host Be Present in the
Conference Yes No
Maximum Resolution 720p30 (HD) for video and 720p5 for
content Based on hardware capability
Support for ad-hoc Escalation from Cisco®
Unified Communications Manager (UCM) Yes Yes
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Cisco Personal Multiparty Deployment Scenarios
Customer has existing Conductor and TS
Conductor
• Receive VM version
• Receive full license and option keys (Mid market -> Full or add a 2nd Conductor for Multiparty Only)
• Customer responsible for hardware
Virtual TelePresence Server
• Receive VM version
• Customer responsible for hardware
• Receive activation key and purchased screen licenses (Uses CUWL PRO License Ratio)
Customer without Conductor or TS
Conductor
• Receive VM version
• Receive full license and option keys
• Customer responsible for hardware
Virtual TelePresence Server
• Receive VM version
• Customer responsible for hardware
• Receive activation key and purchased screen licenses (Uses CUWL Pro License Ratio)
Option 1 Personal Multiparty
Personal Multiparty Shared Multiparty
Personal
Multiparty Shared Multiparty
Option 2
Dedicated Pools
for Personal Multiparty
Personal CMR
55
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Personal CMR Provisioning Process
①
Administrator
Set automated user import
for enabling entitlement
• Up to 100,000 users
• Works automagically
Set configuration template
①②③④⑤⑥⑦⑧ ⑨ ⑩ ⑪ ⑫ ⑬ ⑭ ⑮ ⑯ ⑰ ⑱ ⑲ ⑳
②
TMS
Email sent automatically to
auto-imported users
• Admin configurable
• Admin can manually
send email
③
User
Link to self-service page to
personalize their CMR
• Educational text
• Customize banner
• Enter required PIN
• Teach where to go to
update settings and
layouts
• User-specific
information page
④
User
Shares their CMR alias
and PIN or clicks to send
via email
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Personal CMR Design Guidelines
Same architecture for existing VCS/CUM or Greenfield deployments
Directory synchronization options via TMS PE include AD & LDAP, or manual creation
TMS can send email notifications to any SMTP server
Once synchronized with Conductor, conferences are only created on TS resources once the first user dials in
57
TelePresence Server
VCS
Conductor AD
Exchange
TMS
or
CUCM
Scheduled CMR
58
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Schedule CMR Booking Options
TMS Admin Interface (Helpdesk/Support)
Smart Scheduler (Self-Help Portal)
Exchange/Notes Integration
TMS API
WebEx Productivity Tools (WXeTP Deployments only)
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Scheduled CMR TMS Smart Scheduler
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Scheduled CMR Smart Scheduler Updates
Smart Scheduler
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Scheduled CMR Design Guidelines
TMS 14.4 now provides support for scheduling conferencing resources trunked to CUCM
Assured scheduling can be provided for directly registered/trunked conferencing resources only (currently)
Conferencing platforms suitable for Assured Conferencing include: – MCU: 4500 series, 5300 Series, 8510
– TS (Locally Managed Mode): 8710, 7010
Conductor currently provides limited support for scheduling, however dedicated resources are recommended to avoid oversubscription between Scheduled and Instant/Personal CMRs
62
TelePresence
Server/MCU TMS
CUCM VCS
TelePresence
Server/MCU TMS
TelePresence Server
VCS
Conductor TMS
or
CUCM
WebEx Enabled TelePresence
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TelePresence and WebEx Working Together
Live, face-to-face communication experience over the network
Share content
Personal, desktop, multipurpose, integrated, and immersive endpoints
Meet anytime, anywhere, in real time
Deliver presentations, show documents, and demonstrate applications
Pass meeting control or control a remote desktop
Cisco TelePresence Cisco WebEx
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1. Schedule
2. Launch
3. Meet
WebEx Productivity Tools
Click to join, One button to Push
Voice, Video and Content
End - to - end security
B2B and B2C Simplicity – Connect TelePresence to the world via WebEx
Synchronized Audio Experience
Easy Content Sharing
Secure Collaboration Across All Video Endpoints
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WebEx Enabled TelePresence Updated Productivity Tool with Outlook for Windows
First Launch How To Tutorial: Collapsible Panels: Status Indicators:
NOTE: NBR warning box not shown
with T29 Recording Option Enabled
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WebEx Enabled TelePresence Design Guidelines
WXeTP still requires that Conferencing Resources be directly registered to VCS and that a VCS Control/Expressway pair be deployed for Firewall Traversal
Solution alignment for native CUCM, Expressway-C, and Expressway-E support will be available within CSR 10.5*
Conductor support for WXeTP is planned for the 2H CY14 Release in conjunction with CSR 11*
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TelePresence
Server/MCU
VCS Control
TMS
VCS Expressway
WebEx-enabled
TelePresence
Internet CUCM
*Subject to change
Conferencing Architecture Holistic View
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Conferencing Architecture Holistic View – April 2014
Instant and Personal CMR: Pool of TelePresence Server(s) (remote managed mode), managed by Conductor and trunked to CUCM
Scheduled CMR: TelePresence Server(s) (local managed mode) directly registered to VCS, managed/scheduled by TMS
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VCS Control VCS Expressway
WebEx-enabled
TelePresence
Internet
TMS TelePresence Server
Conductor
CUCM
TelePresence
Server/MCU
TS Customizations
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TelePresence Server Customizations
It’s possible to provide certain customizations on the TelePresence Server using it’s
rich API
API parameters can be passed to TelePresence Server on meeting creation via the
Custom Parameters section of a Conductor Template in JSON format
Key parameters that can be modified include:
– Customized Text Prompts
Welcome Screen Message
Custom PIN Entry Message
Custom PIN Incorrect Message
Custom Waiting for Chair Message
Custom Only Video Participant Message
Custom Conference Ending Message
– Optimized Resource Profile
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TelePresence Server Customizations Example
72
{
"welcomeScreen":true,
"welcomeScreenMessage":"Welcome to Cisco Demo CMR Service - Bienvenue au service demo SRV de Cisco",
"useCustomPINEntryMessage":true,
"customPINEntryMessage":"Please enter the security PIN followed by # - Entrez le code de sécurité suivit du #",
"useCustomPINIncorrectMessage":true,
"customPINIncorrectMessage":"PIN Incorrect - Please try again | Code de sécurité invalide - veuillez réessayer",
"useCustomWaitingForChairMessage":true,
"customWaitingForChairMessage":"Waiting for conference chair to join - En attente pour l'animateur de la conférence",
"useCustomOnlyVideoParticipantMessage":true,
"customOnlyVideoParticipantMessage":"You are the only video call in this conference - Vous êtes la seule participant à cette conférence",
"useCustomConferenceEndingMessage":true,
"customConferenceEndingMessage":"The Conference is ending - La conférence se termine“,
“optimizationProfile”:” maximizeEfficiency”
}
Configuring Personal CMRs Demo
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Key Takeaways
New naming for Collaboration Meeting Room types:
– Instant CMR
– Personal CMR
– Scheduled CMR
Experience Centric, Cloud Connected, and Value Extended
approach
One Experience, One Software Architecture
Flexible Deployment Model
Scalable, affordable Conferencing Solutions
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Configuring Personal CMRs Cisco CMR Administration
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Configuring Personal CMRs Cisco CMR Administration
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Collaboration Meeting Room
Setup your Collaboration Meeting Room
Collaboration Meeting Room Collaboration Meeting Room Collaboration Meeting Room
Collaboration Meeting Room
Configuring Personal CMRs CMR User Portal Wizard
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Configuring Personal CMRs End User Portal Information
© 2013 Cisco and/or its affiliates. All rights reserved.