collab onecontact features
DESCRIPTION
Audio and Screen recording OneSupervisor Intelligent Routing Customer Interaction Hub Lync Integration Predictive Dialer OneAgent OneQualityMonitoringTRANSCRIPT
DESCRIPTION
Audio and Screen recording OneSupervisor Intelligent Routing Customer Interaction Hub Lync Integration Predictive Dialer OneAgent OneQualityMonitoringTRANSCRIPT