colin marshall - federation university australia - a globally connected student housing profession

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Global Perspectives on Student Housing Colin Marshall Globalisation Director for ACUHO-I Director Campus Life Federation University Australia A globally connected student housing profession 1

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Colin Marshall delivered the presentation at 2014 Student Housing Forum. The 5th annual Student Housing Forum brought together university planners and managers with designers and student accommodation experts to look at the ways in which universities can provide distinctive, affordable, secure, supportive and inclusive campus living. It examined the features that distinguish best practice, considers the challenges for supply and affordability and beyond that explores the ways in which student accommodation goes beyond a residence to an environment that offers the best campus experience. For more information about the event, please visit: http://www.informa.com.au/studenthousing14

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Page 1: Colin Marshall - Federation University Australia - A globally connected student housing profession

Global Perspectives on Student Housing

Colin Marshall Globalisation Director for ACUHO-I Director Campus Life Federation University Australia

A globally connected student housing profession

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Page 2: Colin Marshall - Federation University Australia - A globally connected student housing profession

Overview of session • About ACUHO-I

• Learn > Network > Grow > Discover >Succeed

• Standards and Core Competencies

• Campus Housing Management Book Series

• Researching Residential Impact

• 21st Century Housing Project

• Challenges for the profession

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Page 3: Colin Marshall - Federation University Australia - A globally connected student housing profession

ACUHOI’s mission

ACUHO-I aspires to be the leading global network & United States expert on College &

University housing, by providing access to knowledge & resources.

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Page 4: Colin Marshall - Federation University Australia - A globally connected student housing profession

ACUHO-I New Member Orientation

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Page 5: Colin Marshall - Federation University Australia - A globally connected student housing profession

• Who is ACUHO-I?

• What do we do?

• ACUHO-I is the association for you

• Membership benefits and privileges

• Membership types

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Page 6: Colin Marshall - Federation University Australia - A globally connected student housing profession

Learn > Network > Grow > Discover > Succeed

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Page 7: Colin Marshall - Federation University Australia - A globally connected student housing profession

CONNECT FACE-TO-FACE

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Page 8: Colin Marshall - Federation University Australia - A globally connected student housing profession

STARS COLLEGE

NHTI

MENTORSHIP

THE PLACEMENT EXCHANGE

INTERNSHIP PROGRAM

CONNECT FACE-TO-FACE

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Page 9: Colin Marshall - Federation University Australia - A globally connected student housing profession

• ACUHO-I Workgroups

• Facebook and Twitter

• ACUHO-I Online Network

• News Blog & Listservs

• Member Directory

CONNECT ONLINE

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Page 10: Colin Marshall - Federation University Australia - A globally connected student housing profession

ONLINE EDUCATION

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Page 11: Colin Marshall - Federation University Australia - A globally connected student housing profession

ONLINE EVENTS AND TOOLKITS

SELF-ASSESSMENT TOOLKITS FOR PROFESSIONAL STAFF • Identify professional development priorities and guide action plan

development • Create constructive conversations and coaching • Aggregate data for departmental planning

WEBINARS AND VIRTUAL ROUNDTABLES • Presentations by subject matter experts on hot topics in the profession • Virtual Roundtables allow for extended discussion with peers • Scheduled on a monthly basis

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Page 12: Colin Marshall - Federation University Australia - A globally connected student housing profession

RESOURCES

• ACUHO-I Library • Talking Stick magazine published six

times a year (both digital and online) • Journal of College & University Student

Housing (both digital and online) • ACUHO-I Bookstore

• ACUHO-I News Blog

• ACUHO-I Connections

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Page 13: Colin Marshall - Federation University Australia - A globally connected student housing profession

ACUHO-I’s Standards and Core Competencies

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Page 14: Colin Marshall - Federation University Australia - A globally connected student housing profession

STANDARDS AND ETHICAL PRINCIPLES FOR COLLEGE AND UNIVERSITY HOUSING PROFESSIONALS

• Mission • Functional Areas • Qualifications • Ethics

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Page 15: Colin Marshall - Federation University Australia - A globally connected student housing profession

12 KNOWLEDGE DOMAINS

• Ancillary Partnerships • Conference Services • Crisis Management • Dining Services • Evaluation and Planning • Facilities Management • Fiscal Resources and Control • Human Resources • Information Technology • Occupancy • Residential Education • Student Behavior

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Page 16: Colin Marshall - Federation University Australia - A globally connected student housing profession

ACUHO-I’s Campus Housing Management

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Page 17: Colin Marshall - Federation University Australia - A globally connected student housing profession

New from ACUHO-I is the six-volume book set Campus Housing Management. The most comprehensive campus housing resource.

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Vol. 1 Past, Present, & Future Vol. 2 Residence Life & Education Vol. 3 Facilities Construction & Management Vol. 4 Business & Information Technology Services Vol. 5 Auxiliary & Partnerships Vol. 6 Staffing & Management

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Researching Residential Impact

• ACUHO-I Library Research and Publications

• Student Residential Communities and their unique contribution • Chickering, 1969 & 1974 • Astin, 1973, 1978 & 1984 • Tinto, 1987 • Terenzini & Pascarella, 1991 • Schroder & Mable, 1994 • Kuh et al, 2005, 2007 • Blimling, 2003

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Page 20: Colin Marshall - Federation University Australia - A globally connected student housing profession

ACUHO-I’s 21st Century Project

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Page 21: Colin Marshall - Federation University Australia - A globally connected student housing profession

What was it? • Forward thinking in the design of students residences on

University campuses

• The 21 Housing Project Summit: A process of bringing a number of stakeholders into a conversation

• The goal was not to predict the future, but to look at trends, evaluate information and envision the future

• Student residences of the future

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Page 22: Colin Marshall - Federation University Australia - A globally connected student housing profession

The five tenets

COMMUNITY FLEXIBILITY SUSTAINABILITY TECHNOLOGY INNOVATION

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Page 23: Colin Marshall - Federation University Australia - A globally connected student housing profession

Community Security > Location > Mixed Use of Space

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Page 24: Colin Marshall - Federation University Australia - A globally connected student housing profession

Flexibility

Adjustable boundaries > Stowable furniture > Modification of space> and Accessibility

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Page 25: Colin Marshall - Federation University Australia - A globally connected student housing profession

Sustainability

Construction materials > Building management systems > Alternate energy sources and energy management > Efficient water use > Recycling > Technology

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Page 26: Colin Marshall - Federation University Australia - A globally connected student housing profession

Technology

Personalise their space > Deliver information and media > Intranet campus systems

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Innovation

Re-imagining modular construction and design > New uses for technology > Discovering new inspirations

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Page 28: Colin Marshall - Federation University Australia - A globally connected student housing profession

The building blocks

HOME BLOCK NEIGHBORHOOD VILLAGE

How do students gather & interact?

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Page 29: Colin Marshall - Federation University Australia - A globally connected student housing profession

The home Primarily a one- or two-person space:

• Privacy obtainable by closing a door

• Moving away from shared bathrooms and sleeping quarters

• Apartment or unit style that could hold as up to eight students, with one- or two -person rooms

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Page 30: Colin Marshall - Federation University Australia - A globally connected student housing profession

The block A grouping of a number of “homes”:

• Usually referred to as a “floor,” “wing,” or “pod”

• Population totals from 15 to 50, though about 30 students considered typical

• Includes residential support

• Community space

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Page 31: Colin Marshall - Federation University Australia - A globally connected student housing profession

The neighborhood A grouping of “blocks” and essentially a single building:

– Population of approximately 150 people

– Common amenities and shared public space such as a lobby and front desk, classroom, café, etc.

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The village An arrangement of “neighborhoods” plus a central commons:

– Population in the order of 500 to 1,000 or more

– Size depends on demand

– Community “connected” by geographical proximity, common spaces (such as dining halls), sense of location,

common civic concern.

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21st Century Project Today

COMMUNITY FLEXIBILITY SUSTAINABILITY TECHNOLOGY INNOVATION

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Page 34: Colin Marshall - Federation University Australia - A globally connected student housing profession

Global challenges for the profession

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Global challenge How is the profession responding?

Constantly evolving tertiary education landscape

Housing professional looking to their associations – eg ACUHO-I. Adapting, innovating , stretching and more for less

Supporting students whose needs are constantly changing

Building resilience, innovative programs and support The new norm Cost of living pressures

Alcohol and binge drinking Taking the lead with education programs and initiatives.

Occupancy challenges, fluctuating demand and “crystal balling”

Marketing focus, commercial orientation/diversification. Early offers, retention programs etc

Growth, new building developments and refurbishment

Financing and partnership models becoming more prevalent

Professional legitimacy - the impact of student residential experiences

Some countries and institutions recognise and support this but it’s not universal

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“Student housing professionals should have a world view, an international perspective, and global knowledge to understand what is going on around the world and be able to adapt to new trends and changes. Think global and act local”

Rebecca Chan, Director of Student Residence Office, City University of Hong Kong

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28 June 2014 – 1 July 2014 Learn more at www.acuho-i.org

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