code of conduct - navex global · our definitive guide to ethics and compliance training is an...

Code of Conduct

DELIVERING WORLD-CLASS EMPLOYEE EDUCATION .........................................................................11

WHO WE ARE .......................................................................................................................................12

THE NAVEXENGAGE™ TRAINING SOLUTION .....................................................................................14

THE RISK AREAS YOU NEED TO COVER ..............................................................................................16

COURSEWARE OPTIONS ......................................................................................................................18

HOSTING, DELIVERING AND MEASURING TRAINING SUCCESS .........................................................20

TRANSLATIONS .....................................................................................................................................22

AVAILABLE TRAINING CUSTOMIZATIONS ............................................................................................23

TRAINING PARTNERS ............................................................................................................................24

CONDUCT TRAINING 28

CODE OF CONDUCT ............................................................................................................................29Ethics & Code of Conduct ............................................................................................................................ 29

Standards of Conduct for Third Parties: Partnering with Integrity ................................................................ 30

CONFLICTS OF INTEREST (COI) ............................................................................................................31Conflicts of Interest ....................................................................................................................................... 31

EFFECTIVE COMMUNICATIONS ...........................................................................................................32Careful Communications: Being Clear & Careful .......................................................................................... 32

ETHICAL LEADERSHIP & MANAGEMENT .............................................................................................33Ethical Leadership: Managing with Integrity ................................................................................................. 33

FINANCIAL INTEGRITY .........................................................................................................................34Financial Integrity: Working with Honesty & Transparency ........................................................................... 34

PRIVACY ................................................................................................................................................35Workplace Privacy ........................................................................................................................................ 35

Table of Contents

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Code of Conduct

SOCIAL MEDIA ......................................................................................................................................36Social Media: Your Responsibilities ............................................................................................................... 36

Social Media: Making Responsible Connections .......................................................................................... 37

SPEAKING UP & REPORTING ................................................................................................................38Ethics Reporting: Speaking Up About Misconduct ....................................................................................... 38

Whistleblowing, Reporting & Retaliation ...................................................................................................... 39

THIRD-PARTY COMPLIANCE .................................................................................................................40Third Parties: Controlling Risks ...................................................................................................................... 40

USE OF ASSETS & TECHNOLOGY ........................................................................................................41Technology Use & Security ............................................................................................................................ 41

COMPLIANCE TRAINING 44

ANTITRUST & COMPETITION LAW .......................................................................................................45Antitrust & Competition Law (Basics) ............................................................................................................ 45

Antitrust & Competition Law (Advanced) ...................................................................................................... 46

BRIBERY & CORRUPTION ......................................................................................................................47Anti-Bribery & Corruption (Basics) ................................................................................................................ 47

Anti-Bribery & Corruption (Advanced) .......................................................................................................... 48

Anti-Bribery for Business Partners: Doing Business Fairly ............................................................................. 48

GOVERNMENT CONTRACTING ............................................................................................................49Government Contracting Series: Bribery, Gifts & Gratuities ......................................................................... 49

Government Contracting Series: Labor & Material Charging ....................................................................... 50

Government Contracting Series: Procurement Integrity ............................................................................... 50

Gifts, Contributions & Lobbying: Following the Rules on Our Government Contracts ..................................51

Working with the Government: Ethical Contracting ..................................................................................... 51

HEALTH CARE FRAUD ...........................................................................................................................52Health Care Fraud Prevention: Avoiding Improper Referrals, Kickbacks & Claims ....................................... 52

INSIDER TRADING ................................................................................................................................53Insider Trading............................................................................................................................................... 53

MONEY LAUNDERING (AML)................................................................................................................54Anti-Money Laundering: Combating Financial Crimes ................................................................................. 54

RECORDS MANAGEMENT ....................................................................................................................55Records Hold: Preserving Information .......................................................................................................... 55

TRADE COMPLIANCE (IMPORT & EXPORT) ..........................................................................................56Trade Compliance: Understanding U.S. Exports for Global Companies ...................................................... 56

Trade Compliance: Understanding Key Concepts in Imports & Customs ........................................................57

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Code of Conduct

EMPLOYMENT LAW TRAINING 60

HARASSMENT .......................................................................................................................................61Workplace Harassment ................................................................................................................................. 61

Workplace Harassment on Campus .............................................................................................................. 63

Global Workplace Harassment ...................................................................................................................... 64

Harassment, Abusive Conduct & Discrimination: Maintaining Respect ........................................................ 64

Complaints & Investigations ......................................................................................................................... 65

ABUSIVE CONDUCT & BULLYING .........................................................................................................66Violence & Bullying Prevention ..................................................................................................................... 66

Workplace Violence: Being Alert to High-Risk Behavior ............................................................................... 67

DISABILITY ACCOMMODATION (ADA) .................................................................................................68Disability Discrimination & Accommodation ................................................................................................. 68

DISCRIMINATION ..................................................................................................................................69Discrimination-Free Workplace ..................................................................................................................... 69

Employment Law: Leading with Integrity ...................................................................................................... 70

Race, National Origin & Age Discrimination ................................................................................................. 71

Religious Discrimination & Accommodation ................................................................................................. 71

Sex & Gender Discrimination ........................................................................................................................ 72

DIVERSITY & INCLUSION ......................................................................................................................73Diversity & Inclusion ...................................................................................................................................... 73

Respect & Inclusion: Valuing Our Differences ............................................................................................... 74

EMPLOYEE RELATIONS & UNION AWARENESS ...................................................................................75Positive Employee Relations & Union Awareness ......................................................................................... 75

FAMILY & MEDICAL LEAVE (FMLA) .......................................................................................................77Family & Medical Leave Act (FMLA).............................................................................................................. 77

HEALTH & SAFETY ................................................................................................................................78Environmental Health and Safety (EHS): Protecting Proactively ................................................................... 78

INTERVIEWING, HIRING & FIRING ........................................................................................................79Interviewing & Hiring Lawfully ....................................................................................................................... 79

Lawful Hiring & Performance Management .................................................................................................. 80

Terminating Lawfully & Reductions in Force ................................................................................................. 80

WAGE & HOUR .....................................................................................................................................81Wage & Hour................................................................................................................................................. 81

Wage & Hour: Health Care ........................................................................................................................... 82




Code of Conduct

INFORMATION SECURITY TRAINING 84

CYBER SECURITY ..................................................................................................................................85Cyber Security – Protect & Prevent ............................................................................................................... 85

Cyber Security – Manage & Lead .................................................................................................................. 86

CONFIDENTIAL INFORMATION ............................................................................................................87Confidentiality: Protecting Confidential Information .................................................................................... 87

DATA PRIVACY ......................................................................................................................................88Global Data Privacy: Protecting Personal Information .................................................................................. 88

HIPAA ....................................................................................................................................................89HIPAA Fundamentals for Business Associates .............................................................................................. 89

HIPAA Fundamentals for Covered Entities.................................................................................................... 90

HIPAA & Employee Medical Privacy ............................................................................................................. 90

HIPAA: Protecting Health Information (Business Associates of Covered Entities) ........................................ 91

HIPAA: Protecting Health Information (Covered Entities) ............................................................................. 91

INFORMATION SECURITY .....................................................................................................................92Information Security: Safeguarding Our Business ......................................................................................... 92

PCI DSS Basic Security Awareness ................................................................................................................ 93

INTELLECTUAL PROPERTY ....................................................................................................................94Intellectual Property: Protecting Innovation .................................................................................................. 94

MICRO LEARNING 96

COMPLIANCE CITY ...............................................................................................................................97Phishing Attacks: If Only It Were Really True ............................................................................................... 97

Computing Fundamentals: On the Go ......................................................................................................... 97

The Tailgating Risk: A Kind Gesture .............................................................................................................. 98

Mobile Computing: Anytime Anywhere ....................................................................................................... 98

Cyber Risks & Cloud Computing: It’s in the Cloud ...................................................................................... 98

Online Security: You’re Buying Lunch .......................................................................................................... 98

ETHICS STREET .....................................................................................................................................99Conflicts of Interest: Outside Employment ................................................................................................... 99

Honesty & Integrity ....................................................................................................................................... 99

Gift Giving & Receiving ................................................................................................................................. 99

Respecting Privacy ...................................................................................................................................... 100

Social Media ................................................................................................................................................ 100

Reporting & Retaliation ............................................................................................................................... 100

Asset Protection .......................................................................................................................................... 100

Antitrust ....................................................................................................................................................... 100




Code of Conduct

Bribery & Corruption ................................................................................................................................... 100

Workplace Harassment ............................................................................................................................... 101

Bullying........................................................................................................................................................ 101

Handling Confidential Information .............................................................................................................. 101

MYREPORT ..........................................................................................................................................102Code of Conduct Basics .............................................................................................................................. 102

Conflicts of Interest ..................................................................................................................................... 102

Ethical Decision Making .............................................................................................................................. 102

Third-Party Relationships ............................................................................................................................. 103

Financial Integrity ........................................................................................................................................ 103

Fraud & Misappropriation ........................................................................................................................... 103

Sarbanes-Oxley ........................................................................................................................................... 103

Gift Giving & Receiving ............................................................................................................................... 103

Social Responsibility .................................................................................................................................... 103

Environmental Responsibility ...................................................................................................................... 104

Reporting & Raising Questions ................................................................................................................... 104

Asset Protection .......................................................................................................................................... 104

Technology Use ........................................................................................................................................... 104

Antitrust Basics ............................................................................................................................................ 104

Antitrust – Advanced ................................................................................................................................... 104

Competing & Dealing Ethically ................................................................................................................... 105

Foreign Corrupt Practices Act (FCPA) ......................................................................................................... 105

Foreign Corrupt Practices Act (FCPA) Advanced ........................................................................................ 105

Government Contracting ............................................................................................................................ 105

Insider Trading............................................................................................................................................. 105

Anti-Money Laundering .............................................................................................................................. 105

Political Activities ........................................................................................................................................ 106

Documentation & Records Protection ......................................................................................................... 106

Record Keeping .......................................................................................................................................... 106

Export Control ............................................................................................................................................. 106

Harassment & Discrimination ...................................................................................................................... 106

Health & Safety ........................................................................................................................................... 106

Wage & Hour Compliance .......................................................................................................................... 107

Confidential Information ............................................................................................................................. 107

Pretexting .................................................................................................................................................... 107

Privacy ......................................................................................................................................................... 107

Information Security .................................................................................................................................... 107

Intellectual Property .................................................................................................................................... 107




Code of Conduct

THIRD PARTY MYREPORT ...................................................................................................................108Code of Conduct Basics .............................................................................................................................. 108

Conflicts of Interest ..................................................................................................................................... 108

Ethical Decision Making .............................................................................................................................. 108

Gift Giving & Receiving ............................................................................................................................... 109

Anti-Corruption Basics for Third Parties ...................................................................................................... 109

Anti-Corruption Records & Reporting for Third Parties .............................................................................. 109

Political Activity ........................................................................................................................................... 109

Documents & Records Protection ............................................................................................................... 109

Health & Safety ........................................................................................................................................... 110

Confidential Information ............................................................................................................................. 110

LEARNING BLOCK ..............................................................................................................................111Conflicts of Interest ..................................................................................................................................... 111

Careful Communications ............................................................................................................................. 111

Ethical Leadership (Manager) ...................................................................................................................... 111

Sales Ethics .................................................................................................................................................. 112

Financial Integrity ........................................................................................................................................ 112

Fraud ........................................................................................................................................................... 112

Financial Integrity (Manufacturing/Warehouse) ........................................................................................... 112

Gifts, Gratuities & Entertainment ................................................................................................................ 112

Social Media ................................................................................................................................................ 112

Ethics Reporting .......................................................................................................................................... 112

Third Parties ................................................................................................................................................ 113

Company Assets.......................................................................................................................................... 113

Antitrust ....................................................................................................................................................... 113

Global Competition Law ............................................................................................................................. 113

Antibribery .................................................................................................................................................. 113

Working with the Government .................................................................................................................... 113

Gifts, Contributions & Lobbying ................................................................................................................. 114

False Claims Act .......................................................................................................................................... 114

Insider Trading............................................................................................................................................. 114

Anti-Money Laundering .............................................................................................................................. 114

Records Hold ............................................................................................................................................... 114

Export Controls ........................................................................................................................................... 114

Imports and Customs .................................................................................................................................. 114

ITAR ............................................................................................................................................................. 115

Harassment & Discrimination ...................................................................................................................... 115

Sexual Harassment ...................................................................................................................................... 115




Code of Conduct

Abusive Conduct ......................................................................................................................................... 115

Workplace Violence .................................................................................................................................... 115

Employment Law: Americans with Disabilities Act (ADA) ........................................................................... 115

Employment Law: Equal Employment Opportunity (EEO) ......................................................................... 116

Respect & Inclusion ..................................................................................................................................... 116

LGBT ........................................................................................................................................................... 116

Employment Law: Family Medical Leave Act (FMLA) ................................................................................. 116

Employment Law: Wage & Hour, Employee Version .................................................................................. 116

Employment Law: Wage & Hour, Manager Version .................................................................................... 116

Confidentiality ............................................................................................................................................. 117

Data Privacy................................................................................................................................................. 117

Data Privacy (Manufacturing/Warehouse) ................................................................................................... 117

HIPAA .......................................................................................................................................................... 117

Information Security .................................................................................................................................... 117

Intellectual Property .................................................................................................................................... 117

INDEX .................................................................................................................................................118




Delivering World-Class Employee Education

At NAVEX Global®, we understand the challenges organizations face with their ethics and compliance programs. Our compliance ecosystem consists of tools and solutions specifically designed to drive efficiencies, improve program quality, address your most pressing risks and change behavior rather than just check a box. Whether it’s our training, our hotline, our policy solution, our reporting tools or risk management offerings, each of our essential solutions enable organizations to build a culture of ethics and respect that results in a productive, engaged workforce.

Training is a cornerstone to your ethics and compliance program efforts. Increasingly, it is a mandated or essential requirement by legislators and regulators. Many enforcement agencies are adopting guidelines that recognize the importance of high-quality, effective training on key ethics and compliance risks.

And organizations are seeing the return on investment when they invest in the right training for their employees. Our 2017 Training Benchmark Report shows that nearly 60 percent of survey respondents say building a culture of ethics and respect is their primary objective when investing in a training program. Strong cultures permeate the workplace, the market and the community. They deliver long-term value to your organization. An engaging ethics and compliance education program connects employees to the organization and what matters to it.

Effective training and education programs achieve multiple objectives simultaneously.

MITIGATE ORGANIZATIONAL RISKTraining provides your employees with the knowledge and skills they need to comply with relevant policies, laws and regulations. It is one of the most effective strategies to prevent compliance missteps and help organizations build a legal defense in an era of heightened scrutiny.

ADDRESS THE RIGHT TOPICS WITH THE RIGHT CONTENTAn effective program provides training to employees with the right breadth, depth and relevance that ensures they know what matters today in their specific roles.

CHANGE EMPLOYEE BEHAVIORMitigating risk is not dependent on deploying training; it is dependent on the behavioral changes training produces. This requires training that supports knowledge retention, user engagement and practice adoption.

NAVEX Global delivers highly engaging, topical and timely ethics and compliance training that our clients use to accomplish these important training goals.




Who We Are

NAVEXEngage™Training, whether in person or online, is an essential element of an effective ethics and compliance strategy, particularly in terms of driving behavioral changes and aligning the organization with cultural objectives and legal obligations. Our Definitive Guide to Ethics and Compliance Training is an indispensable resource that can help you construct the most effective training program for your organization.

Our approach to employee education is built upon decades of experience in the compliance eLearning space and reflects our commitment to effective training and exceptional return on investment. We pride ourselves on the quality of our training solution and its ability to deliver education that resonates with learners and meet the training needs unique to your organization.

HOW WE SOLVE YOUR ETHICS & COMPLIANCE CHALLENGES WITH EDUCATION & TRAININGToday, organizations must not only work to comply with regulations but to also have an ethical culture that proves commitment to compliance is not an accident. This means having a culture that not only complies with the written word of regulations, but also builds ethics and compliance programs that exemplify the spirit of the law. It also creates workplaces in which employees feel part of the organization, where all stakeholders understand that ethics and respect matters. This, in turn, delivers exceptional organizational performance and distinct measures of success.

Employees at highly ethical organizations have been shown to be more productive, more loyal and more eager to stay with the organization. Ethical organizations are also shown to enjoy better financial performance than organizations at which ethics and compliance are not core values. When thinking of success, it’s paramount to invest in an ethics and compliance program that includes the vehicles through which you can take action to improve culture.




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HOW WE HELP YOU MITIGATE ORGANIZATIONAL RISK Today, the global regulatory environment is fluid and enforcement activity and scrutiny is common. It is therefore increasingly important for organizations to be confident that they are educating their employees on the latest legal requirements. Organizations put themselves at unnecessary risk if they train employees with out-of-date content on critical topics.

NAVEXEngage courseware is built to empower clients to address their most critical ethics and compliance risks. From harassment to bribery to cyber security and your Code of Conduct, our courseware is focused on the topics that matter to you. NAVEXEngage training content is developed by internal teams with deep expertise in this space, and with the support of and vetting by Baker McKenzie, one of the world’s leading employment and compliance legal firms.

Further, our courseware is updated on a regular cadence to ensure that clients are training employees on current obligations and risks. For example, our Workplace Harassment (page 61) course has been updated every 24 months for more than 15 years, enabling many clients to plan their harassment training around our update schedule. When legislation impacts existing courseware, applicable changes are made quickly and comprehensively.

HOW WE HELP YOU ADDRESS THE RIGHT TOPICS WITH THE RIGHT CONTENTDeploying a successful training program requires a delicate balance between the limits of learner attention and time, against the obligation to educate a diverse internal audience on an increasing number of subjects. Program leaders are under intense pressure to make the most of limited seat-time and limited budget while respecting evolving learner preferences.

NAVEX Global works with organizations across industries and around the world to build and execute on training programs that meet today’s program challenges. Our training focuses on conveying the right messages to the right learners at the right time. With our broad selection of full-length and micro learning solutions, clients can build a multiyear training program that is comprehensive and effective at addressing their key risks. Whether your learners require full-length training, or simply need general awareness-level training, NAVEXEngage will help your organization address critical risks and knowledge gaps.

HOW WE HELP YOU DRIVE POSITIVE CHANGES IN BEHAVIOROrganizations have choices in how they approach training. While rudimentary training solutions may help an organization check-the-box, the benefits of these trainings are limited. They do not help change behaviors or help employees understand the risks they face in the modern workplace. NAVEXEngage is different. Our unique design, attention to detail and highly engaging and interactive content helps drive culture and behavior changes.

NAVEXEngage employs intensive scenario-based video and animated storytelling in our online training solution. Learners are introduced to key ethics and compliance challenges through true-to-life characters and real world situations. Employees are tasked to solve challenges and make decisions in real time. Through interactive storytelling, learners are able to relate to, connect with and better understand the meaning and implication of each lesson. Our storytelling methodology delivers high value training that employees will embrace, enjoy, retain and remember when it counts.

Combined with a highly visible and accessible Code of Conduct and multi-touch awareness solution, your complete employee training education program can power the success of your ethics and compliance strategies.




The NAVEXEngage™ Training Solution

We support your training needs through Online, Offline and In-Person Training.

ONLINE TRAININGOur Online Training educates and inspires employees, helping you strengthen organizational culture, meet legal requirements and change behavior. Our course offerings support programs of all sizes, flexing to any education plan and addressing the needs of diverse audiences. Our learning content sets the industry standard for quality.

OFFLINE TRAININGWhile online training is our principal delivery method, NAVEX Global can also provide course content on CD-ROM for learners who have computer access but do not have access to the internet. Employees who do not have access to computers may participate in the training via a classroom method. With this method a trainer/facilitator would project the course content on a screen viewable by multiple learners.

IN-PERSON TRAININGSome clients prefer in-person training on certain topics or for specific audiences like their senior executives and boards. We offer live training experiences on select topics, sure to leave a lasting impression. Our ethics and compliance experts in our Advisory Services group have developed and conducted many high-impact, in-person training consultations on critical ethics and compliance topics, including investigations training, for clients of all sizes around the world.

AUDIENCE-SPECIFIC CONTENTYour learner population is diverse, with different needs, presenting different risks. Our solutions have content tailored to meet the needs of different audiences. With manager, all learner, and employee-level training available for many of our most popular courses, you can be sure that your entire employee population is educated on the issues important to their roles within the same context and approach.

IN A LENGTH THAT MEETS YOUR NEEDS Our extensive library of full length courses (20 to 120 minutes) addresses a variety of the most critical ethics and compliance topics. We also offer micro learning that can be deployed to reinforce foundational training lessons, raise awareness on particular topics and allow you to quickly respond to issues facing your organization.

Combined, our modular full-length and micro learning course structure helps you construct highly effective and efficient multi-topic and multi-year ethics and compliance training programs for your organization.




SOLUTIONS FOR MULTIPLE DEPARTMENTS & STAKEHOLDERSYour department is likely not the only one in your organization looking to deploy training. Training and employee education has been proven to be most effective when it is consistent across teams and initiatives. NAVEX Global’s training library provides courses relevant to departments across your organization, including Human Resources (HR), Legal, IT, Finance and Ethics and Compliance. Our solution allows your organization to create a synergistic approach to your employee education efforts across the organization.

UNPARALLELED PARTNERSHIPSNAVEX Global partners with leading ethics and compliance organizations around the world. High profile organizations that contribute to or endorse our courseware include the Society of Human Resource Management (SHRM), the ACC and Baker McKenzie. Please see our partner pages for more information.

GLOBAL IMPACTIf your organization has global reach in terms of employees, third party providers or other buyers or suppliers closely linked to you, NAVEXEngage is built to address your needs. Many regulatory and legal requirements necessitate organizations to monitor the activities and behavior of all of the organizations through which they do business. Our training solution helps educate your global employees and third parties on your compliance policies and code of conduct.

COURSES THAT ARE UP TO DATEOur library of courses is refreshed at a regular cadence that ensures that your learners get a current and relevant training experience.

Please note: the print edition of this catalog is updated once a year. We have noted planned 2017 course updates as applicable in the catalog. However, we recommend referring to our web site, at NAVEXGlobal.com, for our most up to date course offerings.




The Risk Areas You Need to Cover

Our robust library of online ethics and compliance training courses, full-length and micro learning courses covers numerous topics and learning objectives for your program. To help you find the courses you need, we’ve organized the library into four categories that align with common needs:

» Conduct Training » Employment Law Training

» Compliance Training » Information Security Training

Within each of the four categories, there are a number of topics covered. In many cases, we also offer micro learning courseware that may supplement full-length courses or help you address gaps in training. Our micro learning is included in this catalog, after the four category course listings.

CONDUCT TRAINING – BRING OUT THE BEST IN PEOPLESustaining an ethical and compliance-minded culture is a top priority for organizations of all sizes in all industries. However, with a diverse and often dispersed workforce, finding common ground and understanding takes commitment. Establishing a set of values and a shared understanding of behavioral norms is of paramount importance. This important area of training is designed to help establish clear expectations, drive ethical behaviors, and teach employees about the importance of positively impacting the culture of their organization. Some of the topics offered in this category include:

» Code of Conduct » Privacy

» Conflicts of Interest (COI) » Social Media

» Effective Communications » Speaking Up & Reporting

» Ethical Leadership & Management » Third-Party Compliance

» Financial Integrity » Use of Assets & Technology




COMPLIANCE TRAINING – PROTECT YOUR REPUTATIONIn today’s workplace, employees are expected to help manage and mitigate regulatory and compliance risk – but doing so requires education and insight into today’s complex regulatory and enforcement environment. Courses designed to educate employees about the key risk areas facing their organization, delivered in a way that helps them understand their own unique obligations and responsibilities is the key to developing a successful compliance training program. Proper training on important regulatory topics can help employees avoid fines, penalties and sanctions. Some of the topics covered in this category include:

» Antitrust & Competition Law » Insider Trading

» Bribery & Corruption » Money Laundering (AML)

» Government Contracting » Records Management

» Health Care Fraud » Trade Compliance (Import & Export)

EMPLOYMENT LAW TRAINING – COMPLY WITH EMPLOYMENT & LABOR LAWSRespect, trust and fair treatment are cornerstones of a healthy employment relationship. A wide variety of laws impact the relationship between employer and employee; and an even larger number of policies help guide employees about what is expected of them in the workplace. Effective training on labor and employment law topics is vital to ensure that managers and employees understand what is expected of them and the consequences that flow from violations of law and policy. Critical training topics offered in this category include:

» Harassment » Wage & Hour

» Abusive Conduct & Bullying » Family & Medical Leave (FMLA)

» Diversity & Inclusion » Employee Relations & Union Awareness

» Disability Accommodation (ADA) » Interviewing, Hiring & Firing

» Discrimination » Health & Safety

INFORMATION SECURITY TRAINING – KEEP INFORMATION SECUREAmong the most pressing and most rapidly evolving risk areas today, information security has surged in importance for organizations of all sizes and in all industries. Proper management of this pressing risk requires more than a technological solution; rather, employers must address the human dimension that is at the heart of many of the most significant breaches and missteps. Training in this category is designed to help your employees, executives and board understand the key role they play in managing and mitigating risks associated with technology and data. Courses include:

» Cyber Security » HIPAA

» Confidential Information » Information Security

» Data Privacy » Intellectual Property

Want to take a look? Reach out to your Account Executive, get a demo, at http://www.navexglobal.com/training-demo, or call us at (866) 297 0224 (US) or 44 (0) 20 8939 1650 (Europe).




Courseware Options

FULL-LENGTH LEARNINGOur full-length courses offer a selection of delivery methodologies that include host-driven instruction, scenario-based learning, manager simulations and highly interactive models that are sure to engage your learners and drive learning retention.

MICRO LEARNINGMany organizations are challenged to provide adequate education to employees, given limited seat time available for training. Micro learning solutions range from five-to-ten minutes in length and enable organizations to cover additional risks, reinforce foundational training lessons, respond promptly to incidents and focus on pin-point issues or risks that apply to a target audience.

Please see the micro learning section in this catalog for additional information.




Hosting, Delivering and Measuring Training Success

All NAVEX Global full length courses are designed to be deployed and managed on a learning management system (LMS), an online software tool that lets you manage all of your organization’s users and the courses they view. It also allows you to run reports, and track learner progress and completion. An LMS is an essential tool for documenting and proving compliance and establishing legal defenses.

With an LMS you can:

» Enroll users in various courses

» Create detailed reports (e.g., who has started and completed the course)

» Obtain learner training history (e.g., start date and completion date)

» Automate email for user enrollments or reminders

» Preview courses

With an LMS, learners receive:

» Simple and quick access to training courses

» Bookmarking (the ability to exit the course and restart again at the same screen)

» Access to their training history

» Ability to review completed courses

» Continued access to courseware resources (e.g., online resource guides)




THE NAVEX GLOBAL LMSNAVEX Global’s LMS features market leading capabilities that enable administrators exceptional learner management, record upload and collection, and reporting that helps deliver efficient training programs. It can be set up quickly and has a minimal impact on an organization’s IT infrastructure and resources. Prior to launch, the NAVEX Global Client Care team will provide an in-depth LMS training session on how to perform the day-to-day tasks of administering training. NAVEX Global’s Client Care team is available throughout each training initiative for ongoing support.

Key Features of NAVEX Global’s LMS:

» Client-branded training portal

» Administrative access that allows you to manage your training curriculum

» Simple, mobile-enabled learner interface

» Automated email notifications and reminders

» Real-time training reports generated with Microsoft® Excel®

» Secure access and storage of your data

» Automated data exchange capabilities to synch with your HRIS system

» A client setup wizard to make LMS administration easy to start

» A license dashboard providing details on employee enrollment

» A powerful, yet simple, batch engine to streamline enrollment

» Global reporting capabilities to track completions

» Support for hierarchical group structure to manage access to global data

» Notification engine for automating emails

» Live training tracking

» A Super CTA (Corporate Training Administrator) role which provides the ability to manage subordinate CTAs, allowing for tier-based group-level learning management

» SAML 2.0 Single-sign-on (SSO) makes it simple for clients to integrate with their intranet or other business functions

CLIENT LMSClients may also choose to track and manage NAVEX Global’s courseware on their own LMS. NAVEX Global’s implementation team has extensive experience implementing courseware on multiple third-party LMSs, ensuring a seamless transfer of content and tracking information. NAVEX Global has successfully integrated its AICC- and SCORM-compatible courseware on hundreds of different LMSs.




Translations

NAVEX Global works with leading translation vendors around the world to deliver courseware that meets the needs of your learners anywhere around the globe. Our globally-relevant library is available in numerous languages, allowing us to offer the most up-to-date and refreshed localized training content.

Contact your NAVEX Global Account Executive to learn more about our robust translation capabilities.

TRAINING TRANSLATIONSNAVEX Global offers all of its courses translated into standard languages. These include:

» Arabic » Hindi

» Chinese (Simplified) » Italian

» Chinese (Traditional) » Japanese

» Dutch » Korean

» English (U.S.) » Portuguese (European)

» English (UK) » Portuguese (Brazilian)

» French (Canadian) » Russian

» French (European) » Spanish (European)

» German » Spanish (Latin American)

Translations into other languages are also available for a nominal fee. Please inquire with your Account Executive.




Available Training Customizations

CUSTOMIZATION OPTIONSThe NAVEXEngage™ courses are designed to flexibly fit your ethics and compliance program and training needs. With decades of experience with real clients and their unique needs, we have developed simple and effective customization solutions that allow you to make a course uniquely your own.

STANDARD CUSTOMIZATIONSMost clients find that our standard customization offerings provide just the right level of customization for their needs. The highly effective and impactful customization options help turn our NAVEXEngage courseware into solutions that look and feel like they were created for your own learners. These options include:

» Your logo on every screen within the training

» Integrating your policies in the training, allowing for quick and easy learner access

» Integrating your preferred reporting instructions

» Integrating your personnel resources and contact information

» Integrating brand-specific custom certificates

» An introduction from an executive at your organization

» An outro from an executive at your organization

» Learner attestation features

ADDITIONAL AVAILABLE CUSTOMIZATIONSFor those clients who need greater customization options, we offer more advanced customizations. These customizations may include:

NON-STANDARD CUSTOMIZATIONSFor clients needing more customization, non-standard customizations can be scoped with our sales and implementation teams to ensure course content is designed to client needs.

» Additional course configuration

» Custom Spotlight screens that showcase an organizational policy or approach (up to 12)

» Custom stock images (up to 12) or video clips

» Add or update certification text

» Add or update logos

» Add or update policy




Training Partners

NAVEX Global is proud to partner with industry-leading organizations that help protect businesses, grow positive corporate cultures and provide key learning opportunities for our client base. Included below are the organizations with whom we partner and produce our award-winning, legally-vetted content and with whom we have exclusive relationships for our training solutions.

Baker McKenzie is the first truly global law firm. Since their founding in 1949, they have been advising leading multinational and domestic companies on the issues of an integrated global market.

As a community of citizens of 60 nations, Baker McKenzie has a deep under-standing and appreciation for the language and culture of business all over the world. This provides a distinctive ability to help clients anticipate and address the nuances of local markets as they pursue their global and regional business objectives with confidence.

Baker McKenzie is a trusted partner of NAVEX Global and helps to ensure that our solutions are legally sound.

The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China and India.

NAVEX Global is the exclusive online ethics and compliance training partner of the Society for Human Resource Management (SHRM).




The Association of Corporate Counsel (ACC) is the world’s largest organization serving the professional and business interests of attorneys who practice in the legal departments of corporations, associations, nonprofits and other private- sector organizations around the globe. The ACC is the premier association for 34,000+ in-house counsels in over 85 countries. They are a highly-respected organization whose mission is to provide their members education, networking and practical resources.

The ACC exclusively endorses NAVEXEngage™ Ethics and Compliance Training as their training vendor of choice. The ACC selected NAVEX Global in 2016 for both the legal accuracy of our content and the impact of its delivery.

Ridge Global was founded by Tom Ridge, the first U.S. Secretary of Homeland Security and 43rd Governor of Pennsylvania, to help organizations decrease security risks. He has assembled a team of globally-recognized experts who offer clients strategic counsel on identifying, preparing for and mitigating cyber risk. In addition, Ridge Global is continually evaluating cyber security tool sets in order to make the latest technology available to clients.

Ridge Global has partnered with NAVEX Global to develop several powerful cyber security courses that effectively mitigate risk and drive compliance minded behaviors for all employees.




CONDUCT TRAINING

CONDUCT TRAININGBring Out the Best in People

Sustaining a culture of ethics and compliance is a top priority for organizations of all sizes and in all industries. With learners often having unique needs and spread across the globe, establishing a common set of rules and values can be challenging. Nonetheless, doing so is critical to building a successful training program. Our Conduct Training solutions are designed to help your organization drive this important objective. Conduct Training solutions will help establish clear expectations, drive ethical behaviors and teach employees about the importance of positively impacting the culture of their organization. Some of the topics offered in this category include:

» Code of Conduct

» Conflicts of Interest (COI)

» Effective Communications

» Ethical Leadership & Management

» Financial Integrity

» Privacy

» Social Media

» Speaking Up & Reporting

» Third-Party Compliance

» Use of Assets & Technology

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CONDUCT TRAINING: CODE OF CONDUCT

Updated Course Coming Soon

Ethics & Code of ConductYour Code of Conduct course should address the risk areas that are most relevant for your organization. NAVEX Global’s Ethics and Code of Conduct (ECOC) course gives you the opportunity to do exactly that with a highly configurable course.

An opening introduction section covers important and universal lessons about your commitment to ethics and compliance.

KEY CONCEPTS COVERED IN THE INTRODUCTION: » Your organization’s commitment to doing business with integrity, upholding the law and maintaining an ethical culture

» Why organizations have a Code of Conduct, what it covers and who must comply with it

» Employees’ and managers’ responsibilities under the Code

» How to make ethical decisions

» What happens when the Code is violated

» Resources available for questions and for reporting misconduct

» A commitment to non-retaliation

» OPTIONAL TEST-OUT FEATURE, allowing learners to demonstrate competency and skip basic introductory content

Code of Conduct

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CONDUCT TRAINING: CODE OF CONDUCT

Ethics & Code of Conduct, continuedOrganizations can include up to 16 five-minute distinct Code modules as part of their course. The result is a code that is unique to your organization. Available modules cover the following topic areas:

» Anti-Bribery

» Competition Law

» Confidential Information

» Conflicts of Interest

» Data Privacy

» Discrimination

» Financial Integrity

» Gifts and Entertainment

» Harassment

» Information Security

» Insider Trading

» Political Activities

» Protecting Company Assets

» Speaking on Behalf of your Organization

» Working with Third Parties

» Workplace Violence and Abusive Conduct

The course also includes certification/attestation of your Code.

Standards of Conduct for Third Parties: Partnering with IntegrityYour third parties are an extension of your workforce. Ethical conduct by your third parties is integral to the success of your own organization. This course is designed to help you clearly communicate your organization’s expectations to suppliers, distributors, consultants, agents, service providers and other third parties that do business with you or on your behalf. It addresses a range of critical compliance issues including: anti-bribery and anti-corruption, antitrust and competition, confidential information, environmental compliance, discrimination and harassment and health and safety. It reinforces a commitment to honesty and compliance to the law.

KEY CONCEPTS COVERED IN THIS COURSE: » Expectation that third parties will not give or receive bribes

» Rules for gifts and entertainment

» Importance of transparency and accountability in recordkeeping

» Compliance with antitrust and competition laws

» Importance of protecting confidential information

» Upholding import and export laws

» Compliance with fair labor and workplace practices

» Committing to a harassment-free, discrimination-free workplace

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CONDUCT TRAINING: CONFLICTS OF INTEREST (COI)

Conflicts of Interest (COI)

Updated Course Coming Soon

Conflicts of InterestThis course is designed to provide employees with information to help them identify the kinds of situations where conflicts typically arise and the actions they must take to disclose a conflict if they have or suspect one. It also emphasizes the importance of avoiding situations that could create – or appear to create – a conflict and encourages them to seek help if they are ever unsure about what to do.

KEY CONCEPTS COVERED IN THIS COURSE: » Definition of a conflict of interest and how conflicts can hurt an organization and its reputation

» Situations where conflicts typically arise

» Seeking guidance and disclosing real or apparent conflicts when they arise

» Recognizing and reporting concerns

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CONDUCT TRAINING: EFFECTIVE COMMUNICATIONS

Effective Communications

Careful Communications: Being Clear & CarefulCommunication is more than what we say. It involves what we write, type, send and express through tone and body language. Careful communication is about sending the right message the right way, while protecting vital information. Employees need to understand communication risks as well as best practices for ensuring messages are not only clear, but secure.

KEY CONCEPTS COVERED IN THIS COURSE: » Potential consequences of careless communication

» The vital role of clear, simple and direct communication

» Best practices for safeguarding protected information both internally and with competitors, business partners and customers

» A close examination of confidential, personal and third-party information

» Best practices for protecting confidential, personal and third-party information

» Using the appropriate method of communication

» Best practices when using social networks, digital storage, electronic devices and instant messaging

» A comprehensive review of guidelines and best practices for safe and effective communication

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CONDUCT TRAINING: ETHICAL LEADERSHIP & MANAGEMENT

Ethical Leadership & Management

Ethical Leadership: Managing with IntegrityEveryone in an organization has a responsibility to follow policy, act ethically and protect organizational assets and reputation; however, managers set the example. Employees look to leadership for guidance, and nothing is more important than modeling correct behavior. Ethical Leadership: Managing with Integrity drives home critical topics managers need to know in order to lead with integrity and respect. This course elevates awareness of effective communication techniques and best practices for handling employee reports. Strong emphasis is placed on keeping an open door and properly handling reports and investigations, while avoiding any form of actual or perceived retaliation.

KEY CONCEPTS COVERED IN THIS COURSE: » Setting high standards and leading with integrity

» Leadership obligations to follow policies and protect the organization, its assets and its people

» Best practices for maintaining an open door policy so employees can raise concerns

» Important steps to take when an employee shares a concern

» Identifying, addressing and/or reporting any potential ethical violations

» The importance employee reports play in helping uncover potential issues

» The prohibition on retaliation in any form, and examples of retaliation

ANIMATION

25 MIN


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CONDUCT TRAINING: FINANCIAL INTEGRITY

Financial Integrity

Financial Integrity: Working with Honesty & TransparencyEmployees who maintain the accuracy of records and comply with internal controls help ensure the proper oversight and accountability of your organization’s assets and help you meet your financial, legal and regulatory obligations. This course emphasizes that financial integrity isn’t just the responsibility of the accounting team – it’s the responsibility of every employee at every level of your organization. From filling out expense reports and benefits enrollment forms to time cards, invoices, payroll and safety records – it sends the message that maintaining good record keeping practices is good business.

KEY CONCEPTS COVERED IN THIS COURSE: » Definition of financial integrity

» Why the integrity of business records is critical

» How financial integrity is a shared responsibility

» Definition of record

» Importance of maintaining timely, accurate and complete records

» Obligations of accounting and finance employees

» Protecting information from unauthorized disclosure

» Compliance with records management policy

» Ethical sales practices

» Financial misconduct: fraud, bribery and money laundering

» Reporting violations

40 MIN

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CONDUCT TRAINING: PRIVACY

Privacy

Workplace Privacy As the line between work and personal time blurs, personal matters like calling a doctor or a family member, emailing a friend or shopping on the internet happen at work. How much private life remains private while at work? This course sets clear expectations about workplace privacy rights and the limits of those rights.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version: » Obligation to protect the organization’s confidential and personal information » Type of information that is considered personal information » Limits on personal privacy while at work, including an employer’s rights » Not disclosing confidential business information without management approval » Protecting personal information used as part of an employee’s job duties » Respecting co-worker privacy » Limitations on personal use of an organization’s electronic resources » Employee obligation to immediately report lost or stolen personal information

Manager Version: » Following the organization’s privacy policies » Right of employers to take corrective action when employees violate policy » Respecting co-worker privacy, including not prying or gossiping » Properly handling employee reports and complaints » Educating employees about privacy policies » Enforcing policies consistently and fairly » Getting HR or senior management involved to investigate policy violations » Properly disposing of confidential documents and personal information

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CONDUCT TRAINING: SOCIAL MEDIA

Social Media

Social Media: Your ResponsibilitiesMore than 75 percent of employees belong to one or more social networks. What employees do while online can impact the workplace and working relationships and can be a potential liability for the organization. Organizations that train employees about proper social media use and their associated policy see an increase in compliance-minded behavior. This course educates employees about high-risk online behaviors, and employee responsibilities related to social media use.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version: » Definition of social media » Importance of being thoughtful when posting » Importance of honesty and integrity when online » “Astroturfing” » Obligation to comply with workplace policies such as the harassment policy » Importance of protecting confidential and proprietary information » Consequences of improper use and disclosure of information

Manager Version: » Importance of being thoughtful when posting » Importance of honesty and integrity when online » Obligation to comply with workplace policies » Importance of protecting confidential and proprietary information » Consequences of improper use and disclosure of information » Common manager pitfalls, including recruiting challenges » Dealing with complaints related to online misconduct » Rules related to requesting employee social media passwords

20 MIN

25 MIN

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VIDEO

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CONDUCT TRAINING: SOCIAL MEDIA

Social Media: Making Responsible ConnectionsSocial media can, if misused, seriously damage an organization’s reputation and bottom line. Your organization may be challenged to provide training that both encourages the positive, productive use of social media and offers guidance on responsible networking. This course provides your employees with an overview of social media risks and opportunities and encourages them to use good judgment online.

KEY CONCEPTS COVERED IN THIS COURSE: » Guidelines and policies for using social media during work hours and on work equipment

» Limitations on what can be shared on social media

» Common social media mistakes

» The prohibition on sharing personally identifiable information (PII) and business secrets

» Restricted behaviors on social media, such as harassment

» Proper use of intellectual property on social media

» Key questions to ask before making a work-related post

» Sample disclaimer for personal posting

» Sharing concerns or speaking up about social media misuse

30 MIN

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CONDUCT TRAINING: SPEAKING UP & REPORTING

Speaking Up & Reporting

Ethics Reporting: Speaking Up About MisconductEmployees have an obligation to not only do the right thing when it comes to their own behavior, but to speak up when they see or suspect that others have violated their organization’s code of conduct, its policies or the law. New and existing laws make communicating with employees about your internal complaint procedures and mechanism vital. This course reinforces your reporting structure and provides information employees need to know about the proper channels for reporting illegal and unethical activity as well as your organization’s commitment to non-retaliation.

KEY CONCEPTS COVERED IN THIS COURSE: » What a culture of integrity is and why it matters

» The employee responsibility to speak up about unethical and illegal conduct

» Critical questions to ask when you’re not sure what action to take

» The role of the manager or supervisor to assist employees

» The ability to raise concerns without fear of retaliation

45 MIN

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CONDUCT TRAINING: SPEAKING UP & REPORTING

Whistleblowing, Reporting & RetaliationMore than 40 federal laws and many more state laws extend protections to whistleblowers. Highly publicized whistleblowing protections and benefits, like those available under Dodd-Frank legislation, have created an increased need for organizations to educate their employees and managers about how to best resolve complaints. The employee version of the Whistleblowing, Reporting and Retaliation course is specifically designed to build trust in the organization’s internal reporting procedures.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version: » Obligation to understand and comply with policies

» Benefits of complying with the law and policy

» Importance of internal reporting about suspected misconduct

» Negative consequences from failing to make a report

» Types of suspected misconduct that should be reported

» Policy against retaliation

» Importance of asking questions and seeking advice

Manager Version: » Covers content included in the employee version of the course

» Importance of making an immediate internal report

» Negative consequences from failing to make a report

» Strict prohibition of retaliation

» Creating an environment that is receptive to reports

» Knowing when to escalate a complaint to an internal resource

» Manager’s role in an internal investigation

» Tips for preventing and addressing suspected retaliation

50 MIN

30 MIN

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CONDUCT TRAINING: THIRD-PARTY COMPLIANCE

Third-Party Compliance

Third Parties: Controlling RisksPutting trust in the hands of third parties is a potential risk for any organization. However, there are guidelines and best practices that can help mitigate that risk to ensure a more productive and harmonious relationship. This course gives key guidance to learners who work with third parties. The course identifies potential pitfalls of working with third parties, but also provides best practices for conducting due diligence, protecting confidential information and combating corruption.

KEY CONCEPTS COVERED IN THIS COURSE: » Risks associated with third parties

» Third-party obligations and examples of improper third-party activity

» The importance of ensuring third-party compliance with data privacy law and policy

» Potential consequences of third-party data breaches

» Following all initial due diligence protocols before contracting with a third party

» Key evaluation strategies for assessing third parties, third-party transactions and subcontractors

» The importance of ongoing management and relationship review

» The consequences of bribery and corruption

» Warning signs of possible corruption

25 MIN

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CONDUCT TRAINING: USE OF ASSETS & TECHNOLOGY

Technology Use & SecurityTechnologies have delivered tremendous advances to the workplace, enabling employees to work faster and more productively. But these advances have also created security challenges. This course is designed to expose learners to policy and expectations governing technology use, inform them about important responsibilities and introduce best practices designed to boost security and reduce risks.

KEY CONCEPTS COVERED IN THIS COURSE: » Proper use of electronic devices

» Examples of conduct that can violate policy

» An employer’s right to access and review electronic communications

» Obligation to report misuse of technology

» Misuse of technology outside the workplace

» Blogging and social networking

» Inappropriate downloads and copying of employer software

» Managing employee misconduct and expectations, including privacy

Use of Assets & Technology

40 MIN

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COMPLIANCE TRAINING

COMPLIANCE TRAININGProtect Your Reputation

Employees today are tasked with understanding a wider array of important compliance topics; employees are also expected to help manage and mitigate regulatory and compliance risk. Doing so should not require in-depth legal training, but rather can be achieved with carefully designed, high-quality training. NAVEX Global’s Compliance Training solutions focus on the risks that your employees are likely to face on the job, and provides your employees with practical tips and advice about how they are expected to behave. Our behavioral approach to learning helps position your employees to reduce and mitigate risk. Some of the topics covered in this category of courses include:

» Antitrust & Competition Law

» Bribery & Corruption

» Government Contracting

» Health Care Fraud

» Insider Trading

» Money Laundering (AML)

» Records Management

» Trade Compliance (Import & Export)

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COMPLIANCE TRAINING: ANTITRUST & COMPETITION LAW

Antitrust & Competition Law

New Course

Antitrust & Competition Law (Basics)Using practical, real-world guidance, this course focuses on how to identify and avoid anti-competitive behaviors. It provides an overview of core antitrust and competition law principles – what they are, why they’re important and, most critically, how to comply with them. Employees will have the information they need to help minimize legal and reputational risk.

KEY CONCEPTS COVERED IN THIS COURSE: » The benefits of competition and a thriving marketplace

» Examples of anti-competitive behavior

» The definition of an improper agreement

» Price fixing, bid rigging, dividing of markets and group boycotts

» Situations (such as trade shows and industry events) that present high risk for anti-competitive behavior

» Spotting anti-competitive practices in a competitive bidding process

» Best practices for avoiding and preventing anti-competitive activity

» Ways to promote free and open competition

» Recognizing and reporting anti-competitive activity

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COMPLIANCE TRAINING: ANTITRUST & COMPETITION LAW

New Course

Antitrust & Competition Law (Advanced)This course dives deeper into antitrust and competition law topics for employees whose role, responsibilities or job location put them at greater risk for anti-competitive behavior. It also reinforces and builds on the message delivered in the Global Competition Law (Basics) course – that healthy, fair and open competition drives innovation up and prices down.

KEY CONCEPTS COVERED IN THIS COURSE:» The benefits of competition and a thriving marketplace

» The consequences of violating antitrust and competition laws

» Competitive intelligence gathering – the right way and the wrong way

» Protecting the confidential information of former employers

» Vertical agreements, including tying arrangements, exclusivity arrangements, resaleprice maintenance and price discrimination

» Market dominance and examples of conduct that could be considered abusive


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COMPLIANCE TRAINING: BRIBERY & CORRUPTION

Bribery & Corruption

New Course

Anti-Bribery & Corruption (Basics)The course features best-practice essentials to help employees gain a basic understanding of important anti-corruption concepts, be proactive in mitigating bribery risk and comply with global laws and international standards, including the UK Bribery Act, the Foreign Corrupt Practices Act (FCPA) and the ISO 37001.

KEY CONCEPTS COVERED IN THIS COURSE: » The impact of corruption

» The definition of a bribe and the many forms a bribe can take

» The types of situations that present bribery and corruption risk

» The importance of knowing and complying with your organization’s gifts, entertainment and hospitality policies to avoid even the appearance of something improper

» Due diligence in selecting and working third parties

» The definition of a foreign official

» The higher standard of care required in transacting business with the public sector

» The importance of accurate recording

» Recognizing and reporting suspicious activity

25 MIN

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COMPLIANCE TRAINING: BRIBERY & CORRUPTION

New Course

Anti-Bribery & Corruption (Advanced)Designed for employees whose role, responsibilities or job location put them in a position to be exposed to situations that could violate bribery and corruption laws and standards, this course delivers practical information employees can use to successfully identify, assess and navigate more complex situations.

KEY CONCEPTS COVERED IN THIS COURSE: » The impact of corruption

» The consequences of taking shortcuts or bypassing internal controls

» The definition of facilitation and personal safety payments, the circumstances under which they may be requested and how to respond

» The definition – and examples – of commercial bribery

» The challenges of working in/with countries where there is a higher risk of corruption

» Identifying “high-risk countries” and the steps to take to mitigate risk

» Recognizing and reporting suspicious activity

Anti-Bribery for Business Partners: Doing Business FairlyThis course is designed as a tool for organizations to communicate to business partners about critical anti-bribery issues and to provide the information they need to meet your organization’s high standards, wherever in the world you operate.

KEY CONCEPTS COVERED IN THIS COURSE: » Ways in which bribery is bad for business

» How laws punish acts of bribery

» The importance of maintaining a reputation for integrity through a zero-tolerance policy and due diligence

» The obligation of business partners to know and follow organization policies

» Best practices for determining whether a payment is a facilitating payment

» Proper due diligence for screening those who work on an organization’s behalf

» Red flags that suggest a third party may not follow the law or best ethical practices

25 MIN

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30 MIN

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COMPLIANCE TRAINING: GOVERNMENT CONTRACTING

Government Contracting

Government Contracting Series: Bribery, Gifts & GratuitiesFor organizations that work with the U.S. government it is critical to understand the unique rules and obligations that define the relationship. This course covers an organization’s policies and the specific rules that apply when working with U.S. government officials. Because the penalties for violating the law can be significant and can result in liability for an organization, its employees and government officials, training on this critical topic is essential.

KEY CONCEPTS COVERED IN THIS COURSE: » Key statutes

» Handling personal friendships and avoiding even the appearance of improper conduct

» Application of rules and policy to training events and sponsored events

» Internal resources available to answer questions

» Obligations to report suspected misconduct


» Working relationships with third parties and the prohibition against kickbacks

» Understanding “favorable treatment”

35 MIN

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Government Contracting Series: Labor & Material ChargingAs a government contractor, an organization and all of its employees are required to follow specific rules about charging time and expenses to government projects. This course covers the basics of labor charging, including how to charge time accurately, report suspected misconduct and access the many internal resources available to employees.

KEY CONCEPTS COVERED IN THIS COURSE: » Obligations to properly charge time and materials when working on government contracts

» Consequences of mischarging and falsifying time entries

» Importance of resolving errors immediately

» Rules related to material charging

» Rules related to qualification of personnel assigned to contracts

» Proper conduct during government audits

» Obligations to report suspected misconduct

Government Contracting Series: Procurement IntegritySpecific rules apply to information exchanged and used during the government bid and proposal process. These restrictions, part of the Procurement Integrity Act (PIA), help ensure that organizations and individuals who are competing for federal contracts are treated equally and are on a level playing field.

KEY CONCEPTS COVERED IN THIS COURSE: » Overview of the Procurement Integrity Act (PIA)

» Prohibition of improper disclosure of bid and proposal information

» Rules against obtaining and using competitor bid and proposal information

» Definition of source selection information

» Importance of confidentiality and proper handling of information

» Obligation to report suspected violations of policy and the law


» Consequences of violating policy and the law

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Gifts, Contributions & Lobbying: Following the Rules on Our Government ContractsThis course is designed to help employees who manage or work on contracts with government agencies – at any level – understand the strict requirements that must be followed when it comes to gift-giving (or receiving), political contributions and lobbying.

KEY CONCEPTS COVERED IN THIS COURSE: » Consequences of violating a government contract term or condition – even if inadvertent

» Rules for giving gifts to government employees (including members of Congress and their staff)

» Rules for giving gifts to employees of the federal legislative branch

» Rules for giving gifts to state and local government employees

» Prohibition of gifts for Contracting Officers

» Importance of accuracy in recordkeeping

» Rules related to political contributions and lobbying

» Overview of pay-to-play laws

» Obligation to report violations

Working with the Government: Ethical ContractingFor organizations that participate in the U.S. Government contracting arena, this course emphasizes the obligation employees have to understand and comply with the laws and regulations that apply to the process.

KEY CONCEPTS COVERED IN THIS COURSE: » An overview of U.S. Federal Acquisition Regulation (FAR)

» A review of key regulations, including Procurement Integrity Act, Truthful Cost or Pricing Data Act and antitrust regulations

» Best practices for protecting classified information and securing government property

» Mandatory disclosures, including certain personal and financial interests

» Recognizing an organizational conflict of interest

» A review of government and organizational policies against corruption

» Restrictions on providing gifts to government employees

» The obligation to speak up against inappropriate behavior

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25 MIN


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COMPLIANCE TRAINING: HEALTH CARE FRAUD

Health Care Fraud

Health Care Fraud Prevention: Avoiding Improper Referrals, Kickbacks & ClaimsHelps employees recognize and prevent the most common types of health care fraud: physician self-referrals (Stark law), kickbacks and false claims. Employees learn about risks related to certain activities, and the role of exceptions and safe harbors. They also learn the importance of documenting financial relationships with physicians, the need for accuracy in filing claims with government health programs, the penalties for violations and what to do if a violation is discovered.

KEY CONCEPTS COVERED IN THIS COURSE:» Impact of health care fraud

» Types of health care fraud

» How physician self-referrals are prohibited unless they fit within certain exceptions

» Penalties for improper referrals

» Definition and types of kickbacks

» Penalties for kickbacks

» Payments and business practices that constitute safe harbors

» Importance of accuracy in claims for payment submitted to the government

» Definition and types of false claims

» Penalties for false claims

» Best practices for avoiding improper referrals, kickbacks and claims

30 MIN

ANIMATION

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COMPLIANCE TRAINING: INSIDER TRADING

Insider Trading

New Course

Insider TradingThis course provides employees with definitions of common insider trading terms and the ground rules for determining when it’s okay (and not okay) to trade. It emphasizes an employee’s obligation to protect material, nonpublic (“inside”) information and avoid even the appearance of something inappropriate.

KEY CONCEPTS COVERED IN THIS COURSE:» How insider trading creates an unfair playing field

» Definition and examples of material nonpublic (“inside”) information

» The rules against tipping

» Situations that can pose an insider trading risk

» Best-practice strategies for keeping confidential information confidential and avoidinginsider trading risk

» Restrictions during blackout periods

» The consequences of violating insider trading/insider dealing laws


25 MIN

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COMPLIANCE TRAINING: MONEY LAUNDERING (AML)

Money Laundering (AML)

Anti-Money Laundering: Combating Financial CrimesMoney laundering remains a pressing concern for businesses around the globe. Evolving methods, approaches and persistent criminal organizations continue to drive illegal billion-dollar enterprises. Tough laws around the globe make it imperative that organizations train employees about this topic and their obligations to identify and report questionable transactions. This course raises awareness about money laundering, teaches learners about their responsibilities under policy and the law and provides practical guidance designed to help identify and prevent money laundering.

KEY CONCEPTS COVERED IN THIS COURSE:» Office of Foreign Assets Control (OFAC) basics

» Forms of money laundering

» Importance of following procedures and policies

» Common scenarios that can lead to violations of policy and the law

» Identifying transactions that should be reported

» Obligation to record and report suspicious transactions

» Reporting and asking questions internally

20 MIN

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COMPLIANCE TRAINING: RECORDS MANAGEMENT

Records Management

Records Hold: Preserving InformationPreserving and protecting documents is critical for all employees especially in organizations that may be involved in litigation or audits. All learners need to understand best practices to ensure that these records are not altered or destroyed in violation of hold orders. This course will prepare employees to not only care for records, but also ask for help when records questions arise.

KEY CONCEPTS COVERED IN THIS COURSE:» What is a records hold

» Definition and examples of records

» Consequences for failing to cooperate with a hold

» Best practice tips for compliance

» Appropriate actions after a release

» The importance of seeking help with questions

20 MIN

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COMPLIANCE TRAINING: TRADE COMPLIANCE (IMPORT & EXPORT)

Trade Compliance (Import & Export)

Trade Compliance: Understanding U.S. Exports for Global CompaniesThis course includes content offered in the general course and provides the learner with more detailed and extensive content necessary to understand the basics relating to this complex area of compliance.

KEY CONCEPTS COVERED IN THIS COURSE:» Scope and goals of U.S. Export Controls

» Exploration of exports and re-exports

» Trade embargoes, sanctions and trade bans

» The importance of know-your-customer procedures and reviewing governmentlists for entity restrictions

» The important role employees play in recognizing issues

» A description of the three licensure categories: no license required, license requiredand export license exception

» Anti-boycott rules and how to recognize boycott issues

» Best practices for combating corruption

» Customer and order red flags indicating parties trying to avoid export controls

25 MIN

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COMPLIANCE TRAINING: TRADE COMPLIANCE (IMPORT & EXPORT)

Trade Compliance: Understanding Key Concepts in Imports & CustomsFor every import into a country, a filing for import taxes (duties) must be made to the Customs department. This course examines factors affecting duties and how to avoid costly mistakes. Topics include classification with the Harmonized Tariff Schedule, valuation, rules of origin, Free Trade Agreements and the “reasonable care” required by the U.S. Customs and Border Protection. Other topics include Importer Security Filings (10+2 filings), the Customs-Trade Partnership Against Terrorism (C-TPAT), bribery, anti-boycott rules and intellectual property.

KEY CONCEPTS COVERED IN THIS COURSE:» How a product’s classification and value determines the duty rates

» The regulatory agencies that oversee imports and the types of products they regulate

» Definition of informed compliance and reasonable care

» The penalties and hidden costs of non-compliance with import laws

» How products get classified in the Harmonized Tariff Schedule

» The formula for transaction value and additional factors in valuation

» Free Trade Agreements and the rules of origin

» Importance of complying with requirements related to security, financial crimes,bribery, sanctions, anti-boycott rules and intellectual property

40 MIN

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EMPLOYMENT LAW TRAINING

EMPLOYMENT LAW TRAININGComply with the EEOC & Labor Laws

Respect, trust and fair treatment are cornerstones of healthy organizational culture. A wide variety of laws impact the relationship between employer and employee; and an even larger number of policies help guide employees about what is expected of them in the workplace. Effective training on labor and employment law topics is vital to ensure that managers and employees understand what is expected of them, and understand the consequences that flow from violations of law and policy. Critical training topics in this category include:

» Abusive Conduct & Bullying

» Disability Discrimination & Accommodation (ADA)

» Discrimination

» Diversity & Inclusion

» Employee Relations & Union Awareness

» Family & Medical Leave (FMLA)

» Harassment

» Health & Safety

» Interviewing, Hiring & Firing

» Investigating Complaints

» Wage & Hour

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EMPLOYMENT LAW TRAINING: HARASSMENT

Harassment

Updated Course

Workplace HarassmentNAVEX Global’s seventh-generation Workplace Harassment course is the industry- leading training solution for employees and managers. Our course content reflects your modern workplace and teaches your learners not about the law, but rather about how to spot, respond to, report and prevent harassment of all types. This updated course teaches your learners about sexual harassment, bullying and other common forms of harassment, much of which will be familiar to you. Our contemporary scenarios also cover the most pressing and challenging issues we face today, such as social media and technology in the workplace, religious and ethnic stereotypes, gender expression and political speech and the persistent challenge of sexual harassment. The Manager Standard version of this course is designed to comply with important state training mandates in California (AB1825, AB2053 & FEHA), Connecticut and Maine.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » The responsibility every employee has to own and protect a culture of mutual respect

» Key expectations for employees and the importance of knowing and following your organization’s policies and the law, wherever they operate

» Definition and examples of harassment, sexual harassment and bullying

» Common protected categories

» Spotting harassment and responding to it

» Best practices for preventing harassment

» Best practices for reporting harassment and retaliation

30 MIN

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Workplace Harassment, continuedManager Basic Version » Content covered in the employee version

» Best practices for preventing harassment and retaliation

» Gender identity and gender expression harassment

» Workplace dating and romance

» Bullying and its impact on the workplace

» Obligations to report suspected harassment and retaliation

» Managing employees who have made a complaint

» Available remedies under law

Manager Standard VersionThis version of the course is designed to comply with important state training mandates in California (AB1825, AB2053 & FEHA), Connecticut and Maine.

» Includes content covered in the Workplace Harassment Employee and Manager Basic versions

» Setting the proper tone

» Holding employees accountable

» Providing guidance

» Properly managing reports and not retaliating (or allowing others to retaliate)

» Recognizing and reporting concerns

60 MIN

120 MIN

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New Course Coming in 2017: Campus Harassment and Violence

Workplace Harassment on CampusProvides an innovative and immersive learning experience, where faculty and employees explore situations that tend to result in common mistakes. They view eye-opening perspectives on harassment in academic settings; distinguish appropriate, casual behavior from inappropriate behavior; and consider “gray areas” to determine the best course of action.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Forms of harassment

» Situations that tend to result in common mistakes

» Eye-opening perspectives on harassment in academic settings

» Distinguishing appropriate, casual behavior from inappropriate behavior

» Considering “gray areas” and determining the best course of action

» Obligations to report suspected harassment

» Responding when subjected to offensive conduct

Manager Version » Definition and forms of harassment

» Situations that tend to result in common mistakes

» Eye-opening perspectives on harassment in academic settings

» What the law and internal policies actually say and mean

» Distinguishing appropriate, casual behavior from inappropriate behavior

» Considering “gray areas” and determining the best course of action

» Obligations to report suspected harassment

30 MIN

60 MIN

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New Course

Global Workplace HarassmentDesigned for a global audience, this course speaks to employees at any organization in any location about creating a culture of respect and inclusion, free of unlawful discrimination or harassing behaviors (including bullying, mobbing and sexual harassment). The course delivers additional content to managers that emphasizes their responsibility in promoting a respectful workplace, properly handling concerns and preventing retaliation.

KEY CONCEPTS COVERED IN THIS COURSE: » Definition and examples of harassment, sexual harassment, bullying and mobbing

» Common protected groups

» Spotting harassment and responding to it

» Best practices for preventing harassment

» Best practices for reducing the risk of and reporting harassment and retaliation

Harassment, Abusive Conduct & Discrimination: Maintaining RespectAddresses one of the most sensitive and potentially damaging workplace issues that employers face today. The course provides quick-hit information and real-life examples that help raise awareness of a variety of discrimination, harassment and abusive conduct issues. It also explores the “do’s” and “don’ts” of creating a respectful, inclusive work environment. It provides your managers with the information they need to be proactive in recognizing and reporting misconduct.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Key expectations for employees, including speaking up about concerns

» A definition of harassment and protected characteristics

» Guidelines for identifying potentially harassing situations and actions

» Definitions of “quid pro quo” and “hostile work environment” harassment

» Abusive conduct

» A look at the negative effects of discrimination on the workplace

Manager Version 1 » Key expectations for employees, including speaking up about concerns



» The impact of harassment



30 MIN

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Harassment, Abusive Conduct & Discrimination: Maintaining Respect, continuedManager Version 2 » Key expectations for employees, including speaking up about concerns




» Abusive conduct

» Other types of harassment


Manager Version 3This course is designed to comply with important state training mandates in California (AB1825, AB2053 & FEHA), Connecticut and Maine.

» Key expectations for employees, including speaking up about concerns




» Abusive conduct


Complaints & InvestigationsEmployee complaints of workplace misconduct, harassment, discrimination and retaliation are a regular occurrence for most organizations. Failing to handle complaints properly can result in significant legal liability and reputational harm to the organization. Training managers about the critical role they play in the complaint management process and how they may be asked to help with investigations is essential and key to building employee trust in leadership. This course helps managers learn about their key responsibilities and how they can avoid common legal missteps.

KEY CONCEPTS COVERED IN THIS COURSE: » Definition of a complaint and who can make one

» How to respond and whom to inform about complaints

» Manager’s role in the investigation process

» Using HR and management as resources

» Rules prohibiting retaliation

» Obligation to conduct fair and thorough investigations

» Best practices for handling investigative interviews

» Basic components of an investigation

60 MIN

120 MIN

30 MIN

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EMPLOYMENT LAW TRAINING: ABUSIVE CONDUCT & BULLYING

Abusive Conduct & Bullying

New Course Coming in 2017: Workplace Violence Prevention

Violence & Bullying PreventionThrough simple prevention techniques, employees can dramatically reduce the likelihood of serious workplace violence incidents and help ensure that employers have the ability to intervene early to prevent escalation. This course communicates the organization’s commitment to employee health and safety; gives employees practical skills for preventing, responding to and reporting incidents of workplace violence; and reduces the risk and the cost of lawsuits and fines related to workplace violence.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Understanding what constitutes workplace violence

» Importance of physical security

» Identifying potential risk factors or early-warning signs of workplace violence

» Knowing when to report questionable or threatening behavior

» Defusing threatening situations when they occur

» Knowing how to properly react to an episode of workplace violence

20 MIN

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EMPLOYMENT LAW TRAINING: ABUSIVE CONDUCT & BULLYING

Violence & Bullying Prevention, continuedManager Version » Covers content included in the employee version of the course

» Importance of physical security

» Assessing threats

» Identifying potential risk factors or early-warning signs of workplace violence

» Defusing threatening situations when they occur

» Knowing how to properly react to an episode of workplace violence

» Learning how to deal with bullying in the workplace

» Handling difficult conversions

» Importance of proper planning and preparation

Workplace Violence: Being Alert to High-Risk BehaviorWorkplace Violence: Being Alert to High-Risk Behavior provides employees with an overview of the signs and signals of potential violence and provides critical steps and best practices to prevent violence in the workplace. From situations that may trigger violence to the warning signs of violence, the course guides employees through a difficult topic with approachable scenarios and simple instruction that break down an often-uncomfortable topic into manageable steps that can save lives.

KEY CONCEPTS COVERED IN THIS COURSE: » Who can perpetrate workplace violence

» Common mistakes that lead to missed signs of violence

» Steps the organization will take after receiving a threat of potential workplace violence

» Key warning signs that indicate potential violence

» The affirmative duty to speak up and report safety concerns without fear of retaliation

» Guidelines for handling potentially violent situations and domestic violence situations

» Manager responsibilities

45 MIN

35 MIN

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EMPLOYMENT LAW TRAINING: DISABILITY ACCOMMODATION (ADA)

Disability Accommodation (ADA)

New Course Coming in 2017: Disability Discrimination

Disability Discrimination & AccommodationThe Americans with Disabilities Act (ADA) obligate employers to provide reasonable accommodations to qualified individuals with a disability and the act prohibits disability based discrimination. But for the accommodation process to work, employees must participate in this process. This course provides employees with an overview of the process and of their own obligations to communicate and provide their employer with information about their needs.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Policies on discrimination and accommodation

» How to request an accommodation

» Obligations to participate in the process

Manager Version » Includes content covered in the employee version of the course

» Stereotypes, assumptions and fear-based decisions

» Importance of confidentiality

» Types of conditions covered

» Who is qualified as an individual with a disability

» Reasonable accommodations and limits on employer obligations

» Definition of discrimination and how to make discrimination-free decisions

» Utilizing HR and managers as resources

20 MIN

30 MIN

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EMPLOYMENT LAW TRAINING: DISCRIMINATION

Discrimination

New Course Coming in 2017: Discrimination-Free Workplace

Discrimination-Free WorkplaceIntroduces employees and managers to the laws prohibiting discrimination and outlines protected categories. Helps managers recognize and respond to situations through realistic scenarios, practical tips and advice to help ensure that managers avoid common mistakes. Teaches managers how to deal with common Equal Employment Opportunity (EEO) issues that they are likely to face in the workplace.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Commitment to prevent discrimination and retaliation

» Policy against discrimination

» Understanding what it means to be treated differently because of a protected characteristic

» Stereotypes and assumptions

» Race, national origin and ethnicity

» Gender, pregnancy, age, disability and sexual orientation and gender identity

» Obligation to report suspected violations of policy

» Prohibition of retaliation

30 MIN

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Discrimination-Free Workplace, continuedManager Version » Includes content covered in the employee version of the course

» Definition of discrimination and protected characteristics

» Commitment to prevent discrimination and retaliation

» Stereotypes and assumptions

» Race, national origin and ethnicity

» Gender, pregnancy, age, disability and sexual orientation and gender identity

» Obligation to report suspected violations of policy

» Retaliation prevention

Employment Law: Leading with IntegrityEmployment Law: Leading with Integrity provides managers with critical guidance on some of the most important areas of employment law, including discrimination, harassment, the Americans with Disabilities Act (ADA), the Fair Labor Standards Act (FLSA), the Family Medical Leave Act (FMLA) and the Occupational Safety and Health Act (OSHA). These laws are complex, but a manager’s responsibilities are simple: follow legal guidelines and promote a safe and fair workplace. This course equips managers with the essential information they need to make that a reality for all employees.

KEY CONCEPTS COVERED IN THIS COURSE: » Important reasons to comply with employment laws

» Guidance on seeking assistance from organization resources

» The importance of a diverse workforce free of discrimination

» The obligation to respect others, follow polices and report concerns

» The law and policy concerning individuals with disabilities

» Timekeeping practices to ensure fair compensation and compliance with federal law

» Explore workplace policies designed to balance workplace and family demands, including FMLA benefits

» Explore key requirements that promote a healthy, safe and hazard-free workplace

45 MIN

50 MIN

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Race, National Origin & Age DiscriminationFederal and state laws prohibit discrimination on the basis of race, national origin and age. This course goes beyond the content in our Discrimination-Free Workplace course to teach learners about discrimination related to these specific protected categories.

KEY CONCEPTS COVERED IN THIS COURSE: » Same-protected-category discrimination

» Intersectional discrimination

» Reverse discrimination

» Challenging issues related to race

» Basics of age discrimination

Religious Discrimination & AccommodationFederal and state laws prohibit employment discrimination on the basis of religion and require employers to make reasonable accommodations for employees’ religious beliefs and practices, unless doing so would create an undue hardship for the employer. This course educates employees of their workplace rights with respect to religion and their obligations related to requesting accommodation. Managers also come away understanding how to properly respond to a request for a religious accommodation.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Accommodation process

» Limits on the obligation to provide accommodation

» Possible accommodations

» Intersection of religious expression and harassment

Manager Version » Covers content included in the employee version of this course

» Combining faith and work

» Stereotypes

» Limits on expression of religious beliefs

» Risks posed by managers who are openly religious

» Accommodation processes

» Limits on the obligation to provide an accommodation

» Intersection of religious expression and harassment

20 MIN

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Sex & Gender DiscriminationInstructs managers on the basics of preventing and addressing discrimination on the basis of pregnancy, family responsibilities, sexual orientation or gender identity. Managers gain greater awareness of actions that could constitute harassment or discrimination and learn how to respond to challenging situations.

KEY CONCEPTS COVERED IN THIS COURSE: » Gender norming and stereotypes

» Same-gender discrimination

» Intersectional discrimination (gender and race)

» Eliminating bias from the decision-making process

» Pay discrimination basics

» Pregnancy discrimination

» Family responsibilities discrimination

» Sexual orientation and gender identity discrimination

35 MIN

VIDEO

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EMPLOYMENT LAW TRAINING: DIVERSITY & INCLUSION

Diversity & Inclusion

Diversity & InclusionDiversity shouldn’t just be a slogan. From attracting top talent, to maintaining employee morale, to creating an environment where everyone feels like part of the team, diversity and inclusion initiatives are critical to how organizations compete and succeed in an increasingly global and diverse workplace. For both employees and managers, NAVEX Global’s Diversity and Inclusion training course delivers essential instruction on respecting different points of view, being conscious of stereotypes, appropriate communications and creating respectful workplaces.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » The importance of respecting different points of view

» Avoiding negativity

» Identifying subtle messages and actions

» Handling inappropriate jokes, stereotypical comments and disrespectful statements

» Examples of how to foster a respectful workplace

Manager Version » Appropriate ways to handle inappropriate comments

» Holding employees accountable for their actions and comments

» How to speak up for diversity

» How to best remedy mistakes

» Modeling proper behavior

» Practices that support diversity and inclusion

» Motivation techniques for employees

» How to recognize managerial biases

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35 MIN

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EMPLOYMENT LAW TRAINING: DIVERSITY & INCLUSION

Respect & Inclusion: Valuing Our DifferencesHaving an ethical workplace means not only complying with policies that promote equal opportunity and prevent harassment, but also treating others with dignity, compassion and respect. This course examines how some actions – even if well intended – can be interpreted as demonstrating a lack of respect. It explores nuances related to cultural, social and gender stereotypes, provides a fresh look at some everyday work situations and offers insight into decision-making that’s based on awareness, sensitivity and mutual respect.

KEY CONCEPTS COVERED IN THIS COURSE: » The organizational commitment to a diverse workforce

» The importance of respect

» The impact of words

» Positive approaches for handling different cultural points of view, including clear communication and asking questions

» Avoiding assumptions and generalizations about groups of people

» The dangers or reinforcing gender and lifestyle stereotypes

» Assigning work based on experience and ability, not on personal characteristics

20 MIN

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EMPLOYMENT LAW TRAINING: EMPLOYEE RELATIONS & UNION AWARENESS

Employee Relations & Union Awareness

Positive Employee Relations & Union AwarenessThis course is designed to help provide foundational knowledge to managers about the issues that are often a root cause of employee organizing efforts. By combining training on good management practices, labor law compliance and union awareness/organizing, organizations can help managers create a workplace where employees feel heard and respected.

KEY CONCEPTS COVERED IN THIS COURSE:Manager Basic Version » Respecting employees’ rights and following the law as well as employer policies

» Root causes of organizing

» Benefits of remaining union-free

» Realities of managing a unionized workplace

» Importance of good communication

» How unions organize workers

» Common signs of organizing activity

» Responding to signs of organizing

45 MIN

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EMPLOYMENT LAW TRAINING: EMPLOYEE RELATIONS & UNION AWARENESS

Positive Employee Relations & Union Awareness, continuedManager Standard Version » Includes content covered in the Basic version of this course

» Respecting employees’ rights and following the law as well as employer policies

» Realities of managing a unionized workplace

» Importance of good communication

» Rules against discrimination and retaliation

» Best practices for managing employees

» Handling employee complaints properly

» Lawful hiring

» Lawful termination

120 MIN

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EMPLOYMENT LAW TRAINING: FAMILY & MEDICAL LEAVE (FMLA)

Family & Medical Leave (FMLA)

Family & Medical Leave Act (FMLA)Under the federal Family and Medical Leave Act (FMLA), which requires covered employers to provide eligible employees up to 12 weeks of unpaid leave for certain family and medical issues, employees have some specific responsibilities. Educating employees about their role helps ensure that employees are notified of their rights and that organizations are better positioned to properly manage all requests.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » Types of leave that are available

» Utilization of HR and management as resources

» Importance of honesty and integrity

» Leave for service members and their families

» Proper notice of need for leave

» Consequences of failing to participate fully in the process

Manager Version » Includes content covered in the employee version of the course

» Specific rules related to confirming requests

» Terminating an employee who is on or has taken leave

» Abuse of intermittent leave

» Dealing with fraudulent medical certifications

» Return-to-work issues

» Concurrent use of other leave during an FMLA absence

15 MIN

30 MIN

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EMPLOYMENT LAW TRAINING: HEALTH & SAFETY

Health & Safety

Environmental Health and Safety (EHS): Protecting ProactivelyThis course provides a high-level overview of how employees can protect themselves, their workplace and their community from work-related environmental, health, safety and security hazards. The focus is on making safety a priority and emphasizing the role that each employee plays in preserving a safe workplace. Employees will learn how to spot and respond to various safety issues and explore topics such as OSHA requirements, personal protective equipment, emissions and wastewater, hazardous chemicals, emergency preparedness, diseases and workplace security.

KEY CONCEPTS COVERED IN THIS COURSE: » How safety is everyone’s responsibility

» Organization’s commitment to sustainable business practices and energy conservation

» Recognizing physical, chemical, biological and radiological hazards

» Policy on substance abuse

» Recognizing and responding to security risks

» Recognizing the risk factors for workplace violence

30 MIN

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EMPLOYMENT LAW TRAINING: INTERVIEWING, HIRING & FIRING

Interviewing, Hiring & Firing

Interviewing & Hiring LawfullyHiring and promotion decisions are some of the most critical employment decisions that managers make. This course is designed to educate managers and those involved in the hiring and promotion process about important legal rules. Learners gain invaluable insight and tips that they can apply in their own workplace to help reduce mistakes, build important legal defenses and protect their organization’s reputation.

KEY CONCEPTS COVERED IN THIS COURSE: » Making hiring decisions free from prohibited discrimination

» Avoiding comments and actions that can pose legal risk

» Asking appropriate questions about a candidate’s background and experience

» Avoiding common mistakes and pitfalls

» Determining whether a candidate can perform the essential functions of the job

» Interviewing and making hiring decisions lawfully

» Selecting the best candidate and properly documenting the selection

50 MIN

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EMPLOYMENT LAW TRAINING: INTERVIEWING, HIRING & FIRING

Lawful Hiring & Performance ManagementOne of the biggest challenges in the workplace is in hiring and keeping the right employees. Poor hires not only are a drain on resources but can pose unnecessary legal risk. This course is designed to help managers assess candidates legally, navigate legal risk and advance diversity in organizations. Managers also learn about the importance of good performance management and how to focus efforts on all employees, not just the poor performers.

KEY CONCEPTS COVERED IN THIS COURSE: » Best practices for defining a job and how to lawfully source for candidates

» Value of diversity

» Applicant fraud and misinformation

» Fundamentals of performance management

» Importance of timely, honest and consistent feedback

» Rules related to appropriate documentation

» Proper performance management

» Personal biases and decision-making

Terminating Lawfully & Reductions in ForceA difficult yet important part of any manager’s responsibilities is properly managing the termination process. Following the right procedures knowing what to say and what not to say and being able to spot the warning signs of a troubled employee can mean the difference between a well-managed termination and one that poses significant legal risk. This course helps managers learn about the importance of documentation, planning and appropriate communication for reductions in force.

KEY CONCEPTS COVERED IN THIS COURSE: » Common legal pitfalls associated with terminations

» Importance of past practice and following the organization’s process

» Handling the actual termination meeting and employee reactions and questions

» Defamation

» Potential for workplace violence

» Importance of being fair and consistent

» Basics of the Older Workers Benefit Protection Act (OWBPA) and release agreements

» Effectively communicating decisions

50 MIN

35 MIN

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EMPLOYMENT LAW TRAINING: WAGE & HOUR

Wage & Hour

Wage & HourThis course helps employees and managers at all levels of the workforce navigate the wage and hour labyrinth. The course emphasizes keeping accurate time records and specific definitions of work time. It covers the intricacies of rest breaks and meal periods, and provides crucial guidance on overtime pay and putting a stop to off-the-clock work. Manager content drives home the importance of focusing on managerial duties, even while assisting employees with routine tasks. The course also features state-specific content.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » An explanation of exempt and non-exempt employees

» The importance of sharing concerns

» How to handle reports and seek guidance

» Why accurate time records matter

» What the term “work” includes

» Guidelines on rest breaks and meal periods

Manager Version » How to address situations where employees work but do not record time

» Guidelines on updating time records

» Laws that govern overtime pay

» Prohibitions against retaliation

» Guidelines on making up missed work time

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EMPLOYMENT LAW TRAINING: WAGE & HOUR

Wage & Hour: Health CareThis course helps employees and managers at health care organizations navigate the wage and hour labyrinth. The course emphasizes keeping accurate time records and specific definitions of work time. It covers the intricacies of rest breaks and meal periods, and provides crucial guidance on overtime pay and putting a stop to off-the-clock work. Manager content drives home the importance of focusing on managerial duties, even while assisting employees with routine tasks. The course also features state-specific content.

KEY CONCEPTS COVERED IN THIS COURSE:Employee Version » An explanation of exempt and non-exempt employees

» Best practices on work time recording

» Why accurate time records matter

» What the term “work” includes

» Guidelines on rest breaks and meal periods

» Spotting violation and reporting to HR

Manager Version » How to address situations where employees work but do not record time

» Guidelines on adhering to rest break and meal period policies

» Laws that govern overtime pay

» Prohibitions against retaliation

» Guidelines on making up missed work time

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INFORMATION SECURITY TRAINING: CODE

INFORMATION SECURITY TRAINING

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INFORMATION SECURITY TRAININGKeep Information Secure

Among the most pressing and most rapidly evolving risk areas today, information security has surged in importance for organizations of all sizes and in all industries. Proper management of this pressing risk requires more than a technological solution; rather, employers must address the human dimension that is at the heart of many of the most significant breach and missteps. Training in this category is designed to help all your employees understand the key role they play in managing and mitigating risks associated with technology and data. Courses in this category include:

» Cyber Security

» Confidential Information

» Data Privacy

» HIPAA

» Information Security

» Intellectual Property

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INFORMATION SECURITY TRAINING: CYBER SECURITY

Cyber Security

Cyber Security – Protect & PreventDeveloped in collaboration with Ridge Global, this course is designed to help your organization rapidly elevate individual employee knowledge about their role in cyber security risks and threats, and drive key behavioral changes that will help your organization become more “cyber secure.” This is the first of two courses in a series on Cyber Security. For managers, this course should be delivered first, followed by the Cyber Security – Manage and Lead course. This course exposes your learners to some of the most pressing modern-day cyber security challenges facing your organization. With challenging interactivities and practical tips throughout the course, employees quickly come to appreciate the critical role they play in cyber security.

KEY CONCEPTS COVERED IN THIS COURSE: » Who can present a cyber-risk to an organization

» Which organizations and individuals are potential targets

» The importance of being personally vigilant and learning more about this risk area

» Malware and thumb drives/flash drives

» The types of information that cyber criminals are most interested in

» The importance of being vigilant

» Examples of physical and technical safeguards employees should utilize

» Reporting and getting help from internal resources

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INFORMATION SECURITY TRAINING: CYBER SECURITY

Cyber Security – Manage & LeadDeveloped in collaboration with Ridge Global, this second course in the cyber security series outlines unique responsibilities for managers and should be delivered to managers after they have completed the Cyber Security – Protect and Prevent course. Designed to quickly elevate individual manager knowledge about what is expected of them, and how they can support your organization’s efforts, this course combines powerful video-based scenarios with challenging interactivities and practical tips that will make your cyber security compliance efforts more effective.

KEY CONCEPTS COVERED IN THIS COURSE: » A manager’s role in helping build and sustain a cyber-secure environment

» The importance of educating employees throughout their entire employment lifecycle

» Working closely with HR and IT to ensure that access and electronic resources are properly handled

» Managing third-party relationships with network access and audits

» Risks associated with disregarding or downplaying a situation that should be reported

» The importance of reporting and benefits that flow from early reporting

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INFORMATION SECURITY TRAINING: CONFIDENTIAL INFORMATION

Confidential Information

Confidentiality: Protecting Confidential InformationFailure to protect confidential information can result in loss of business, loss of confidence and loyalty and, subsequently, financial loss. This course defines the kinds of information considered confidential, describes the role that your employees must play in safeguarding it and underscores the impact that inappropriate disclosure of confidential information can have on your organization. The course examines a wide spectrum of confidential information from employee’s personal information and proprietary business information to trade secrets and intellectual property including copyrights, patents and trademarks.

KEY CONCEPTS COVERED IN THIS COURSE: » How confidential information is generated and used in an organization

» Ways misusing confidential information can compromise business

» Reasons to protect confidential information

» Examples of intellectual property

» Legal ways to protect intellectual property, including copyrights, patents and trademarks

» Best practices and special considerations for protecting trade secrets

» Adhering to internal policies on protecting confidential information throughout its life cycle

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INFORMATION SECURITY TRAINING: DATA PRIVACY

Data Privacy

Global Data Privacy: Protecting Personal InformationIn our data-driven world, organizations are increasingly challenged to effectively safeguard the personal data they use and maintain. This course examines the kinds of personal information that need protecting and identifies common errors that can put information at risk. It explores the concepts of data acquisition and data mining. It also considers specific data storage and handling practices that serve to protect personal information – and those that can jeopardize information. It provides your employees with best-practice tips for protecting information on the road, in the office and around the world.

KEY CONCEPTS COVERED IN THIS COURSE: » An in-depth look at what constitutes personal information

» Best practices for acquiring necessary information

» The potential pitfalls of public information

» The presumption of privacy for personal information

» Best practices for proper use of information

» Restricting access to data

» The importance of following records management policies and proper storage procedures

» Best practices for avoiding online risks

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INFORMATION SECURITY TRAINING: HIPAA

HIPAA

HIPAA Fundamentals for Business AssociatesFor business associates, under the Health Insurance Portability and Accountability Act (HIPAA) training is now a critical and necessary element of an effective compliance program. Business associates must ensure that employees understand their obligations under the law to properly safeguard and control the use and the disclosure of personal health information (PHI). NAVEX Global’s HIPAA Fundamentals for Business Associates course was developed to help organizations meet HIPAA training requirements found in the Privacy and Security Rules and the new HIPAA Omnibus Rule.

KEY CONCEPTS COVERED IN THIS COURSE: » What constitutes a “business associate” and why compliance with the law is required

» Acceptable use of PHI

» Responsibility for handling PHI confidentially

» Minimizing security breaches and ensuring that PHI is physically secure

» Personal and corporate penalties for non-compliance and intentional violations

» Obligation to report suspected and known breaches and security lapses

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HIPAA Fundamentals for Covered EntitiesTraining employees who have access to personal health information (PHI) is a critical and required part of demonstrating compliance with the Health Insurance Portability and Accountability Act (HIPAA). Educating employees about their obligations under the law can help improve overall compliance and significantly reduce the number of unintentional and accidental violations. This course was developed to help organizations meet HIPAA training requirements found in the Privacy and Security Rules and the new HIPAA Omnibus Rule.

KEY CONCEPTS COVERED IN THIS COURSE: » Definition of PHI

» Responsibility for handling PHI confidentially

» Limiting disclosure and uses of PHI to a “need to know” standard

» Personal and corporate penalties for non-compliance and intentional violations

» Obligation to report suspected and known breaches and security lapses

HIPAA & Employee Medical PrivacyThis course is designed for organizations that are not considered covered entities but wish to provide their managers with general information about the Health Insurance Portability and Accountability Act (HIPAA). It explores the types of medical information that managers may be exposed to at work. It also provides learners with an overview of important laws that require employers to protect employee medical information, the organization’s policies and expectations and best practices for complying with policy and the law.

KEY CONCEPTS COVERED IN THIS COURSE: » HIPAA basics: the rules for protecting health information in the workplace and how they apply

» Key responsibilities and obligations under HIPAA with respect to personal health information (PHI)

» The organization’s policies regarding the handling of employee medical information

» Confidentiality obligations under ADA, GINA, FMLA legislation

» Obligations to report suspected violations of policy and the law

» Importance of physical and electronic security

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HIPAA: Protecting Health Information (Business Associates of Covered Entities)Provides business associates with critical information on maintaining the privacy and security of health records. Real-world scenarios and in-depth exercises will quickly elevate awareness of best practices that can shield organizations from significant risk and liability when it comes to health records.

KEY CONCEPTS COVERED IN THIS COURSE: » The definition of protected health information (PHI)

» A look at what constitutes PHI and how it’s created

» Best practices for keeping PHI secure

» Administrative, physical and technical safeguards

» An introduction to the Health Insurance Portability and Accountability Act (HIPAA) Security Rule

» The definition and scope of business associate agreements

» Required and permitted uses of PHI by business associates

» A definition of “breach” as it relates to PHI

HIPAA: Protecting Health Information (Covered Entities)Provides covered entities with critical information on maintaining the privacy and security of health records. It lays a foundation for understanding and complying with the Health Insurance Portability and Accountability Act (HIPAA) requirements and defines specific terms related to health information privacy and security including protected health information (PHI). Real-world scenarios and in-depth exercises will quickly elevate awareness of best practices that can shield organizations from significant risk and liability when it comes to health records.

KEY CONCEPTS COVERED IN THIS COURSE: » The definition of PHI

» An introduction to HIPAA regulation and who must protect PHI

» Best practices for keeping PHI secure

» An introduction to the HIPAA Security Rule

» Required and prohibited uses of PHI

» The critical elements of a Notice of Privacy Practices

» Best practices for preventing PHI breaches

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INFORMATION SECURITY TRAINING: INFORMATION SECURITY

Information Security

Information Security: Safeguarding Our BusinessAs technology evolves, so do the threats to an organization’s vital information. This course emphasizes that your organization’s best defense against internal and external breaches is not technology alone, but a culture of security where actions taken to protect information are automatic and intuitive. It covers the kinds of threats organizations face and educates employees on what they can do to protect your systems, information and access with sections on password management, mobile devices, viruses, data storage and tracking, reporting lost or stolen data and social media.

KEY CONCEPTS COVERED IN THIS COURSE: » Employee responsibilities when it comes to preventing security breaches

» The definition of information security

» The need to protect information through its life cycle from creation to disposal

» Best practices for protecting systems

» Proper password management

» The definition and examples of confidential information, including verbal, written or electronic information

» Guidelines for using confidential information only as necessary

» Key questions to ask to before using, sharing or sending confidential information

» Importance of controlling physical access

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INFORMATION SECURITY TRAINING: INFORMATION SECURITY

PCI DSS Basic Security AwarenessRecent headlines have shown that payment card data breaches are happening with greater frequency than ever before. The Payment Card Industry Data Security Standard or PCI DSS is an industry standard, developed to enhance cardholder data security and promote consistent standards and security measures. All organizations that store, process or transmit card data are expected to comply with the standard. PCI DSS compliance helps organizations prevent, detect and respond to security incidents.

KEY CONCEPTS COVERED IN THIS COURSE:» What is PCI DSS

» Important PCI DSS requirements

» Expectations for employees and managers related to PCI DSS compliance

» Why PCI DSS is important

» Obligation to report suspected violation of policies and procedures

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INFORMATION SECURITY TRAINING: INTELLECTUAL PROPERTY

Intellectual Property

Intellectual Property: Protecting InnovationNew ideas, designs, discoveries and innovations drive your organization’s success and its competitive advantage in the marketplace. This course defines intellectual property (IP) terms – including patents, trademarks, copyrights and trade secrets – and outlines the responsibilities that employees have to secure and maintain IP rights (of your organization and others). The course clarifies who “owns” IP and emphasizes the importance of understanding employment agreements. It also explores issues of IP infringement and the key ways in which employees can avoid infringing on the IP rights of others.

KEY CONCEPTS COVERED IN THIS COURSE:» Definition and examples of IP

» Importance of protecting IP

» Definition of key IP terms including: patents, trademarks, copyrights and trade secrets

» Best practices for safeguarding IP

» Who owns an organization’s IP

» How to avoid infringement

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MICRO LEARNING

MICRO LEARNINGMicro learning allows you to deliver short-form training to your employees on particular topics to reinforce foundational training or raise awareness. NAVEXEngage™ micro learning bursts are 5-10 minutes in length, cover a broad range of ethics and compliance topics and include integrated quizzes and questions that drive interactive engagement and learner retention. Micro learning should be an integral part of a multi-year training plan.

Please visit our web site for additional detail on each of these micro learning courses.

Our micro learning bursts are available in five different types:

» Compliance City

» Ethics Street

» MyReport

» Third Party MyReport

» Learning Block

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MICRO LEARNING: COMPLIANCE CITY

Compliance City

Designed to engage employees with a relevant video scenario followed by an interactive question, Compliance City bursts remind and reinforce important obligations and responsibilities relating to cyber security risks.

COMPLIANCE CITY MICRO LEARNING TITLES INCLUDE:

Phishing Attacks: If Only It Were Really True Observe two employees react to a phishing scam. Outlines the hallmarks of phishing and spear phishing attacks, risks associated with clicking on links from unknown senders, how personal information available online can be used to target individuals, what employees can do to mitigate risks associated with phishing attacks, best practices for safe online computing. This burst includes the content skip functionality that allows learners who demonstrate topic proficiency to skip past basic information.

Computing Fundamentals: On the GoWatch as an employee makes a series of common mobile computing missteps that expose his organization to a major cyber security incident. Learn lessons about mobile computing basics, protecting mobile devices and not leaving them unattended, the importance of protecting passwords and password fundamentals, the importance of reporting lost or stolen devices, the obligation to take care when discussing sensitive or confidential information and mobile computing best practices. This burst includes the content skip functionality that allows learners who demonstrate topic proficiency to skip past basic information.

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MICRO LEARNING: COMPLIANCE CITY

The Tailgating Risk: A Kind GestureLearners are tasked with assessing an employee’s performance with respect to reporting concerns and physical security issues. Explore the strong connection between physical building security and cyber security, what tailgating is and how it increases cyber security risks, what individual employees can do to prevent people from gaining unauthorized access to their workplace and best practice physical security tips that help reduce cyber security risk. This burst includes the content skip functionality that allows learners who demonstrate topic proficiency to skip past basic information.

Mobile Computing: Anytime Anywhere Watch as an employee unwittingly exposes himself and his organization to a hacker. Addresses risks presented by public Wi-Fi networks, the importance of taking care to ensure that other people are not able to see your computer screen, the obligation to limit the exchange of confidential information over unsecured networks and best practices that will improve mobile computing security. This burst includes the content skip functionality that allows learners who demonstrate topic proficiency to skip past basic information.

Cyber Risks & Cloud Computing: It’s in the Cloud Learners are tasked with evaluating a situation involving cloud-based computing. Covers what cloud-based computing is, how cloud-based computing can create risk for an organization, expectation to follow IT rules and policies regarding cloud computing, obligations to treat the organization’s confidential and proprietary information (regardless of form) with great care and cloud computing best practices. This burst includes the content skip functionality that allows learners who demonstrate topic proficiency to skip past basic information.

Online Security: You’re Buying Lunch Watch and assess as two employees engage in some very common online behaviors, some of which create risk for their organization. Demonstrates employee online behaviors that can expose an organization’s network to malware, best practices and risks associated with social media sites and online gaming, clicking links from unknown senders and downloading documents (including PDFs) from the internet. This burst includes the content skip functionality that allows learners who demonstrate topic proficiency to skip past basic information.

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MICRO LEARNING: ETHICS STREET

A humorous video-based training series that introduces learners to a recurring cast of characters facing ethical dilemmas and compliance challenges. Each Ethics Street burst covers a specific compliance topic. Learners are tasked with helping the main character, Jack, make ethical decisions in an interactive branching exercise.

ETHICS STREET MICRO LEARNING TITLES INCLUDE:

Conflicts of Interest: Outside EmploymentLearners explore how accepting a second job can create a conflict of interest. This exercise helps employees appreciate the importance of understanding and complying with the organization’s Code and policies, and the importance of seeking advice from an internal resource.

Honesty & IntegrityCovers the importance of understanding and complying with the organization’s Code, policies and the law, being honest and forthright, consequences of not being truthful during an investigation, the critical role of internal resources in helping resolve challenges and conflicts and the importance of asking questions and reporting concerns and potential violations internally.

Gift Giving & ReceivingExplores the issues that can arise when an employee improperly accepts a gift from a business partner, including the pressure to provide favorable recommendations, the pressure to provide continued business, creating the appearance of impropriety and violating disclosure rules related to gifts and business courtesies.

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Respecting PrivacyLearners must make important decisions about whether to share private information about a co-worker, learn the importance of understanding and complying with the organization’s Code, policies and the law, respecting personal privacy, of not disclosing personal information without permission, not gossiping or feeding the rumor mill and of asking questions and reporting concerns and violations internally.

Social MediaIn this interactive exercise, learners must decide whether or not it is okay to post a video online. They learn valuable lessons about social media use, including the impact that posting can have on important client/stakeholder relationships, the ease with which control over online content is lost and the consequences of inappropriate posting.

Reporting & RetaliationExplores the importance of reporting and the consequences of not speaking up, including the potential for misconduct to worsen, the consequences of remaining silent, the benefits of reporting and the importance of asking questions and reporting concerns and potential violations internally.

Asset ProtectionExplores the appropriate use of organizational assets, specifically a laptop computer that is slated for recycling, the importance of understanding and complying with the organization’s Code, policies and the law, potential privacy and data breaches, upset clients and customers and the loss of management confidence.

AntitrustLearners must make important decisions about how to respond to a competitor, the importance of understanding and complying with the organization’s Code, policies and the law, the consequences of not objecting, improper agreements with competitors and how to respond when a competitor suggests an improper agreement.

Bribery & CorruptionLearners experience first-hand the consequences of poor and unethical decision-making and get an overview of key organizational policies. Explores issues related to planning for an important foreign visitor, including the importance of understanding and complying with the organization’s Code, policies and the law, appropriate entertainment and hosting options. Also discusses the consequences of selecting improper entertainment options, and the importance of using internal resources for advice and guidance.

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Workplace HarassmentIn this innovative 5-8 minute branching exercise, Jack, one of the recurring cast of characters in Ethics Street, considers whether to intervene when co-workers engage in inappropriate or disrespectful conduct. Viewers will better understand how bad decisions create problems with customers, create uncomfortable situations with co-workers and violate policy.

BullyingExplores the importance of properly addressing employees who engage in bullying behaviors and covers the risks associated with ignoring or avoiding employees who engage in bullying, whether confrontation can help properly resolve a situation and the consequences of ignoring escalating misconduct.

Handling Confidential InformationIn this innovative branching exercise, learners experience first-hand the consequences of poor and unethical decision-making, learn the correct way to handle confidential information and the consequences of improperly sharing confidential information.


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MyReport

MICRO LEARNING: MyReport

Great for lesson reinforcement, MyReport allows viewers to identify and solve problems in critical areas of ethics and compliance.

MYREPORT MICRO LEARNING TITLES ARE SEGMENTED BY COURSE CATEGORY AND INCLUDE:

CONDUCT TRAINING – BRING OUT THE BEST IN PEOPLE

Code of Conduct BasicsIn this interactive, simulated news experience, learners review the importance of understanding and complying with the organization’s Code, policies and the law, what the code is and what it is intended to do, how employees can use the code to make better informed and more ethical decisions, the role that employees play in creating an ethical and compliance-minded culture, the consequences of violating the Code, policies or the law.

Conflicts of InterestLearners gain a basic understanding of conflicts of interest including common situations that may present either a real or perceived conflict of interest, the negative impact that a conflict can have on business decisions, peers and co-workers and the importance of disclosing conflicts of interest internally.

Ethical Decision MakingIntroduces learners to the fundamentals of ethical decision-making. Learners review the role of individuals in creating an ethical and compliance-minded culture, the fact that all employees, regardless of level or job, can face ethical dilemmas, the importance of individual decisions both big and small, questions that employees can ask themselves to test whether a decision is ethical and the impact that failing to report misconduct can have on an organization.

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Third-Party RelationshipsAddresses how to manage relationships with third parties, including reviewing the importance of holding third parties to high standards of ethics and compliance, the need to carefully select all third-party business partners, the obligation to work closely with management when selecting third-party business partners and the consequences of aligning with business partners that do not share similar values or the organization’s commitment to ethics and compliance.

Financial IntegrityExplores the importance of accurate and complete financial records. Learners review common forms of financial records, the importance of accurate and complete financial records, the obligation not to create false, misleading, or artificial financial records and the consequences of not keeping proper financial records.

Fraud & MisappropriationCovers the basics of fraud and misappropriation including what constitutes an asset, including physical and non-physical examples, the obligation to use assets properly and not take assets for one’s own personal use without permission, the individual obligations to protect and properly use the organization’s assets, improper taking and use of assets, including credit card misuse and expense reporting fraud and the consequences of misuse and theft of assets.

Sarbanes-OxleyIntroduces learners to Sarbanes-Oxley requirements including the purpose, scope and consequences of violating the law, primary obligations placed on publicly traded organizations, guidelines for employees who make or work with accounting or financial records or software, obligation to take all complaints seriously and cooperate with investigations, and the prohibition against creating vague or misleading financial entries, as well as prohibition against retaliation.

Gift Giving & ReceivingCovers the basic rules for giving and receiving business gifts including such topics as the purpose of gift giving and receiving rules, examples of items commonly viewed as gifts, including recreation, travel and services, situations where gift giving and receiving could violate the Code and policy, prohibition against giving gifts for an improper purpose, special rules relating to government officials and consequences of giving or accepting improper gifts.

Social ResponsibilityTeaches the basics about social responsibility and being a good steward of an organization’s reputation and brand. Reviews the importance of social responsibility programs, how programs add value for the organization, how individuals can help protect their organization’s values and advance important social responsibility initiatives, practical steps employees can take to have a positive impact on the communities served by their organization and how to respond if contacted by a third party.


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Environmental ResponsibilityCovers the basics of environmental responsibility and being a good steward of the organization’s reputation and brand. Learners review the importance of environmental programs, how programs add value for the organization, how individuals can help protect the organization’s values and advance important environmental initiatives, practical steps that employees can take and how to respond if contacted by a third party.

Reporting & Raising QuestionsAddresses procedures for asking questions and reporting potential violations of the Code and the law. Learners explore the prohibition against retaliation, consequences of failing to report suspected violations or use internal resources and their obligation to participate fully and honestly in an internal investigation.

Asset ProtectionExplores the importance of protecting an organization’s physical and non-physical assets including the individual obligations to protect and properly use the organization’s assets, including intellectual property, logos and reputation, the improper personal use of an organization’s assets and the consequences of mishandling assets.

Technology UseIntroduces learners to important rules about technology use including the scope and purpose of electronic resource use policies, personal use policy, prohibition against using any electronic resource in a way that would violate the Code, policy or the law, or interfere with work responsibilities, examples and consequences of electronic resource misuse and abuse and obligation to immediately report any lost or stolen electronic resource.

COMPLIANCE TRAINING - PROTECT YOUR REPUTATION

Antitrust BasicsCovers important concepts related to understanding the fundamentals of antitrust law including such topics as understanding and complying with the organization’s Code, policies and the law, the purpose of anti-competition laws, the general rules and prohibitions related to agreements with competitors, what can be used as evidence of an unlawful agreement with a competitor, the importance of reporting concerns and potential violations internally and the type of conduct that can violate the Code and the law.

Antitrust – AdvancedCovers important concepts related to employee participation in industry and trade association meetings including such topics as the importance of following policy, procedures and the law, general rules related to agreements with competitors, the obligation to report conduct that may violate policies and the law, discussions that may create antitrust risk and the critical nature of working closely with management before attending meetings.

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Competing & Dealing EthicallyTeaches learners about the importance of competing and dealing ethically with others. Including the importance of honesty and integrity in all business dealings, the expectation that employees will maintain ethical standards even during difficult times, the expectation that employees will not misrepresent facts or information and the consequences of unethical business practices.

Foreign Corrupt Practices Act (FCPA)Explores the basics of the Foreign Corrupt Practices Act when it applies, the application of rules to government-owned businesses, coverage or permissible payments, including facilitation payments and reimbursement for certain types of expenses, the prohibition of offering anything of value to a foreign official for an improper purpose and the concept of “value” under the law and consequences of violating the law.

Foreign Corrupt Practices Act (FCPA) AdvancedCovers the basic rules that apply when working with foreign business agents including the importance of understanding and complying with the organization’s Code, policies and the law, common red flags that may suggest a business agent is not reputable, gift giving and local custom, importance and value of written agreements, the obligation to keep accurate financial records and the importance of asking questions and reporting concerns/potential violations internally.

Government ContractingExplores the basic rules that can apply when doing business with the government including the importance of understanding and complying with the organization’s Code, policies and the law, the importance of not improperly using confidential information, unauthorized product or service substitutions, being honest and ethical, properly charging for all time and expenses, giving gifts to government officials and reporting concerns/potential violations internally.

Insider TradingHelps learners understand the fundamentals of insider trading including what constitutes insider trading and material, non-public information. Outlines rules against improperly sharing information and the obligation to protect confidential information related to clients and business partners, the application of rules to 401(k) and retirement accounts, the purpose of blackout dates and the consequences of violating insider trading rules.

Anti-Money LaunderingIntroduces learners to important concepts related to the topic of anti-money laundering including the potential consequences of non-compliance with such laws, the type of information that should be collected on business transactions, potential red flags and warning signs and the importance of following policy, procedures and the law.


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Political ActivitiesCovers restrictions on personal political activities, lobbying efforts, speaking on behalf of the organization, using the organization’s assets for personal political activities and the consequences of violating laws on political contributions, as well as individual obligations relating to political activities (including disclosure and approvals) that may impact the workplace.

Documentation & Records ProtectionIntroduces learners to the purpose of a record retention policy, the role of records in establishing legal compliance and a legal defense, common business records, including physical and electronic records, important employee obligations, including proper storage and destruction of business records and the importance of following procedures for the proper destruction of business records.

Record KeepingLearners review examples of common business records, including physical and electronic records, the purpose and benefits of business records and the role of records in establishing legal compliance and a legal defense, maintaining certain types of records that may be required by law and consequences of not properly protecting and retaining the organization’s documents and records.

Export ControlExplores basic rules related to export controls including what export controls are, the purpose of export control laws, how employees can help ensure compliance with laws and policy, common red flags that must be reported internally and situations that can pose legal risk.

EMPLOYMENT LAW TRAINING – COMPLY WITH EMPLOYMENT & LABOR LAWS

Harassment & DiscriminationExplores the fundamentals of harassment and discrimination including the role each individual employee plays in sustaining a culture of respect and inclusion, the breadth of employer policies, examples of harassment and discrimination, prohibition against retaliation and consequences of violating rules against discrimination and harassment.

Health & SafetyTeaches learners about the importance of creating and maintaining a healthy, safe and secure workplace. Addresses prohibitions against drugs and alcohol use, workplace violence (including threats and intimidation), workplace injuries and reporting, the importance of honesty and integrity, objecting to unsafe conditions and requests and the importance of understanding and complying with the organization’s Code, policies and the law.

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Wage & Hour ComplianceReminds learners of their obligations to be honest and accurate in all time reporting. Covers prohibitions against off-clock work, time record falsification, and under-reporting hours. Reminds learners of their responsibility to raise questions and concerns about pay or pay practices promptly and covers the prohibitions against retaliation.

INFORMATION SECURITY TRAINING – KEEP INFORMATION SECURE

Confidential InformationExplores the different kinds of information that may be considered confidential and the obligation to safeguard confidential information, to not disclose confidential information internally or externally without the organization’s permission, the prohibition of improperly accessing confidential information, the obligation to report suspected breaches, losses, misuse or theft of confidential information and the consequences of misusing or improperly sharing confidential information.

PretextingIn this interactive, simulated news experience, learners review what pretexting is and how pretexters gather information, their obligations to safeguard the organization’s confidential and personal information, to promptly report suspicious situations or attempts to access information, to get permission before disclosing confidential or personal information and consequences of improper disclosure.

PrivacyCovers the importance of and obligation to protect personal and private information. Learners review information on laws that can impact the information that is collected and how it is stored and used, individual responsibility to protect personal information, the importance of working closely with management, HR or another internal resource to understand what’s considered personal information and consequences for improper use and disclosure of personal information.

Information SecurityIn this interactive, simulated news experience, learners review the importance of using electronic resources properly, the impact that breaches can have on the organization and others, the importance of protecting user names and passwords, the importance of immediately reporting privacy breaches and theft of assets and the role that employees play in protecting the organization’s information and technology.

Intellectual PropertyIntroduces intellectual property fundamentals and teaches learners about their role in protecting this valuable organizational asset. Learners review content on what constitutes intellectual property, employees’ obligation to protect intellectual property and not share it without permission, the rules against the misuse of intellectual property, the importance of respecting the intellectual property rights of third parties and the consequences of improperly sharing or disclosing intellectual property.


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MICRO LEARNING: THIRD PARTY MyReport

Specifically designed for third parties (such as vendors, agents, suppliers, distributors and other business partners), these segments both introduce and solve ethical dilemmas, reducing key risks for your organization.

THIRD PARTY MYREPORT MICRO LEARNING TITLES INCLUDE:

Code of Conduct BasicsThird-party business partners (such as vendors, agents, suppliers, distributors and others) are introduced to important ethics and compliance obligations, this burst includes content on the importance of understanding the organization’s Code, policies and the law, and how employees can use the Code to make better-informed and more-ethical decisions, as well as the consequences of violating the code, policies or the law.

Conflicts of InterestIntroduces third-party business partners, (such as vendors, agents, suppliers, distributors and others) to the basics of conflicts of interest including common situations that may present either a real or a perceived conflict of interest, manager/subordinate relationships, working for a competitor, doing business with friends or family and certain types of financial investments.

Ethical Decision MakingIntroduces your third-party business partners (such as vendors, agents, suppliers, distributors and others) to the role of individuals in creating an ethical and compliance-minded culture, the fact that all employees, regardless of level or job, can face ethical dilemmas, the benefits of an ethical culture and the impact that failing to report misconduct can have on an organization.

Third Party MyReport

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Gift Giving & ReceivingIntroduces third-party business partners to the basic rules regarding giving and receiving business gifts. It includes content on the purpose of rules regarding giving and receiving gifts, situations in which gift giving and receiving could violate the Code and the policy, the prohibition of giving gifts for an improper purpose and specific rules related to government officials.

Anti-Corruption Basics for Third PartiesSpecifically designed for third-party business partners (such as vendors, agents, suppliers, distributors and others) to introduce them to the basics of anti-corruption laws. Covers fundamental concepts such as the roles and responsibilities of third-party business partners, the application of law and policy to third-party business partners, the obligation to conduct all business with integrity and in compliance with all applicable laws and the organization’s policies and the rule against bribing a foreign official and the rules against engaging in commercial bribery, both passive and active.

Anti-Corruption Records & Reporting for Third PartiesSpecifically designed for third-party business partners (such as vendors, agents, suppliers, distributors and others) to introduce them to the importance of keeping accurate business records and reporting suspected misconduct to the retaining organization. It covers such topics as the obligation to keep accurate business records and participate in audits, information that may be sought by the retaining organization and the obligation to reject bribes and report solicitations to the retaining organization.

Political ActivityIntroduces third-party business partners (such as vendors, agents, suppliers, distributors and others) to the issues that can arise when individuals engage in political activities. It includes content on restrictions on personal political activities that have an impact on the workplace, lobbying efforts, using the organization’s assets for personal political activities and limits placed on organizations that wish to engage in political activities.

Documents & Records ProtectionThird-party business partners (such as vendors, agents, suppliers, distributors and others) are introduced to the importance of proper document and records retention. It includes content on the purpose of a record retention policy, the benefits of proper record retention and destruction, the role of records in establishing legal compliance and a legal defense, and the important employee obligations, including the proper storage and destruction of business records.


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Health & SafetyIntroduces third-party business partners to the importance of creating and maintaining a healthy, safe and secure workplace. It includes content on the role each employee plays in creating and sustaining a healthy, safe and secure workplace, the prohibition on use of drugs and alcohol, workplace violence (including threats and intimidation), injuries and reporting and the importance of following safety procedures.

Confidential InformationIntroduces third-party business partners (such as vendors, agents, suppliers, distributors and others) to important ethics and compliance obligations. Covers the basics of confidential information including the types of information that may be considered confidential or proprietary, the obligation to safeguard confidential information, the prohibition of improperly accessing confidential information and the consequences of misusing or improperly sharing confidential information.

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MICRO LEARNING: LEARNING BLOCK

Learning Blocks are sequences of instructional content on key ethics and compliance topics related to your code of conduct. They leverage our highly engaging Vector Animation style featured in many of our full-length training courses. Learning Blocks include interactive exercises designed to engage the learner and reinforce foundational learning lessons. Customization options allow for you to meet multi-cultural and multi-lingual needs.

LEARNING BLOCK MICRO LEARNING TITLES ARE SEGMENTED BY COURSE CATEGORY AND INCLUDE:

CONDUCT TRAINING – BRING OUT THE BEST IN PEOPLE

Conflicts of InterestAddresses questions such as: What is a conflict of interest? What kinds of situations lend themselves to potential conflicts? What should employees do if they suspect they have a potential conflict between their own personal interests and those of the organization?

Careful CommunicationsHighlights the importance of using care in any form of workplace communication. Identifies possible communication risks and offers valuable tips to help employees: know what’s appropriate to send, use the proper medium and deliver the right message.

Ethical Leadership (Manager)Directs managers on how to set a good example and act as role models for employees. Emphasizes their obligation to follow organization policies and mentor others so they will do the same, communicate often and effectively regarding ethical behavior and properly address and handle integrity concerns.

Learning Block


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Sales EthicsEmphasizes the importance of building productive relationships and underscores the risks associated with unethical sales practices such as engaging in side agreements, offering concessions and altering sales documents.

Financial IntegrityBuilds awareness around what financial integrity is and why it is important – highlights the responsibility of all employees to be accurate and honest in what they record and report and also to speak up about potential financial misconduct.

FraudDefines fraud and how it happens. Describes some specific types of fraud – including corruption schemes, financial statement fraud and misuse of assets – and emphasizes not only the ways to recognize fraud, but also the importance of reporting it.

Financial Integrity (Manufacturing/Warehouse)Builds awareness around what financial integrity is and why it is important – highlights the responsibility of all employees to be accurate and honest in what they record and report and also to speak up about potential financial misconduct.

Gifts, Gratuities & EntertainmentEmphasizes employees’ responsibility to comply with organization policy on gifts, favors and entertainment, recognizing that, under appropriate circumstances, they can help build goodwill, but when inappropriate can undermine the integrity of business relationships and suggest something improper.

Social MediaEmphasizes how social media can be a powerful networking and communication tool for individuals and businesses, but if misused, can seriously damage an organization’s reputation and bottom line. Profiles opportunities and risks and how employees can protect themselves, their organization and others.

Ethics ReportingReinforces your organization’s reporting structure, the importance of your hotline program and what your employees need to know about: their responsibility to speak up about potential misconduct, the proper channels for sharing concerns and your organization’s commitment to non-retaliation.

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Third PartiesAddresses issues related to dealing with third parties, including the need to follow through on due diligence responsibilities and minimize risks associated with data security, bribery and other misconduct when hiring and managing third parties.

Company AssetsExplains the broad definition of “company assets” – including financial, information, physical and technology assets – and reinforces each employee’s responsibility to protect these assets in order to help the organization maintain its competitive advantage in the marketplace.

COMPLIANCE TRAINING – PROTECT YOUR REPUTATION

AntitrustSpeaks to the principle of a free, open marketplace and the critical need to avoid business practices that would violate antitrust/competition laws. Familiarizes employees with applicable laws and emphasizes avoidance of conduct that might even suggest that these laws are being violated.

Global Competition LawProvides awareness of the benefits of competition, the purpose of competition laws and the kinds of activities that illegally restrict competition, emphasizing that although laws differ from country to country, all share the same objective: to protect free and open competitive markets.

AntibriberyHelps employees comply with the FCPA, the UK Bribery Act and antibribery laws around the world, with information about how to: recognize a bribe, manage the complexities of working with government officials and practice due diligence when it comes to the third parties working on an organization’s behalf.

Working with the GovernmentUnderscores the obligation employees have to understand and comply with the laws and regulations that apply to the U.S. Government contracting arena. Highlights the Federal Acquisition Regulation (FAR) and explores topics such as: procurement integrity, “revolving door” restrictions and classified information.


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Gifts, Contributions & LobbyingDescribes what’s appropriate to give – and what’s not – for employees who work on or manage government contracts at the federal, state or local level, with an emphasis on gifts, political contributions and lobbying.

False Claims ActReviews the importance of filing accurate claims with government health care programs such as Medicare and Medicaid, explains the consequences of mistakes, and the importance of reimbursing any overpayments promptly.

Insider TradingDescribes the kinds of information considered “material, non-public” information, emphasizes the importance of safeguarding it and lays out the restrictions – and the consequences – associated with trading in securities (or tipping others to do so) based on that information.

Anti-Money LaunderingProvides a high-level overview of anti-money laundering measures common to vulnerable industries and covers: warning signs of money laundering, knowing your customer and customer identification programs, risk-based due diligence for screening and the importance of reporting suspicious activities.

Records HoldProvides employees with high-level information about why a records hold is issued and how it impacts an organization’s normal records retention procedures. Explains what a records hold is, how to comply with it and what to do after a records hold is released.

Export ControlsExamines the vast scope of U.S. export controls, including re-exports and deemed exports, to prepare employees to spot situations that may require an export license. Also introduces five key questions to ask themselves to promote compliance.

Imports and CustomsDescribes the factors that affect import taxes (duties) – including classification, valuation and country of origin – and how to avoid costly mistakes. Helps employees not directly involved in trade compliance understand how their work can affect import compliance and costs, plus introduces security issues.

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ITARProvides an overview of requirements for identifying, tracking and handling defense articles listed on the U.S. Munitions List (USML), as well as providing related technical data and defense services – useful for manufacturers, exporters and brokers.

EMPLOYMENT LAW TRAINING – COMPLY WITH EMPLOYMENT & LABOR LAWS

Harassment & DiscriminationReinforces an organization’s commitment to respect and diversity in the workplace, exploring situations that highlight discriminatory, bullying or harassing behaviors (including sexual harassment) to help employees better identify – and speak up about – misconduct.

Sexual HarassmentDefines sexual harassment and the kinds of conduct, both inside and outside of the workplace, which violate the law, giving employees a high-level overview of the information needed to recognize and report sexual harassment.

Abusive ConductExamines ways to recognize and prevent abusive conduct (as defined in California’s AB 2053) and bullying in the workplace – practices that affect employee morale and productivity, regardless of whether the behavior qualifies as “harassment” or is directed at an individual based on a protected characteristic.

Workplace ViolencePromotes awareness of workplace violence, including how to spot high-risk behaviors and potential warning signs associated with this behavior. Educates employees and managers about the topic to help them better understand, address and prevent violent behavior in the workplace.

Employment Law: Americans with Disabilities Act (ADA)Manager VersionExplores EEO law as it pertains to illegal discrimination against individuals with disabilities in the workplace, defining key terminology such as “disability,” “essential job functions,” “reasonable accommodation,” and “undue hardship.”


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Employment Law: Equal Employment Opportunity (EEO)Manager VersionExplores Title VII of the Civil Rights Act of 1964 and subsequent legislation as it relates to preserving the rights of “protected classes” and ensuring equal opportunity in all facets of employment practices including hiring, promotion, termination and compensation.

Respect & InclusionExplores nuances related to cultural, social and gender stereotypes – provides a fresh look at some everyday work situations and offers insight into decision-making that’s based on awareness, sensitivity and mutual respect.

LGBTProvides a basic overview of how to promote an inclusive work environment, including treating Lesbian, Gay, Bisexual and Transgender (LGBT) employees the same as non-LGBT employees under the Family and Medical Leave Act, and ensuring that LGBT employees are not subjected to discrimination, harassment, bullying or abusive conduct.

Employment Law: Family Medical Leave Act (FMLA)Manager Version Delivers hands-on information about the Family Medical Leave Act and the benefits it offers to employees who are unable to work because of a serious health condition or the serious health condition of a family member.

Employment Law: Wage & HourEmployee VersionUnderscores, for employees, the importance of following their organization’s recordkeeping practices to ensure full documentation of – and compensation for – hours worked as an hourly, “non- exempt” employee.

Employment Law: Wage & HourManager VersionUnderscores, for managers, the importance of following their organization’s recordkeeping practices to ensure full documentation of – and compensation for – hours worked by their hourly, “non-exempt” employees.

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INFORMATION SECURITY TRAINING – KEEP INFORMATION SECURE

ConfidentialityExplains what confidential information is, why it must be protected and what an employee’s role is in protecting it. Examines personal information, proprietary information and customer/vendor information and outlines the steps to take to safeguard this information.

Data PrivacyEmphasizes the kinds of personal information that employees must protect, the common errors that put personal information at risk, the risks associated with a privacy breach, specifics about data storage and best practices for keeping personal information safe.

Data Privacy (Manufacturing/Warehouse)For employees working in manufacturing and warehousing environments, this course emphasizes the kinds of personal information that employees must protect, the common errors that put personal information at risk, the risks associated with a privacy breach, specifics about data storage and best practices for keeping personal information safe.

HIPAASpeaks to the obligation of certain businesses to protect health information of individuals. Lays the foundation for better understanding of key definitions of terms such as Protected Health Information (PHI) and the rules around its use, disclosure and security.

Information SecurityEmphasizes the critical importance of information assets and the obligation every employee has to comply with organization policies and processes – as they relate to protecting systems, information and access – to keep information safe from loss or misuse.

Intellectual PropertyDefines intellectual property (IP) terms – including patents, trademarks, copyrights and trade secrets – and outlines the responsibilities that employees have to secure and maintain IP rights (of your organization and others).


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Index

AAbusive Conduct, Learning Block ............................................................................................................... 115

Antibribery, Learning Block ......................................................................................................................... 113

Anti-Bribery & Corruption (Advanced) .......................................................................................................... 48

Anti-Bribery & Corruption (Basics) ................................................................................................................ 47

Anti-Bribery for Business Partners: Doing Business Fairly ............................................................................. 48

Anti-Corruption Basics for Third Parties, Third Party MyReport .................................................................. 109

Anti-Corruption Records & Reporting for Third Parties, Third Party MyReport .......................................... 109

Anti-Money Laundering, MyReport ............................................................................................................. 105

Anti-Money Laundering, Learning Block ..................................................................................................... 114

Anti-Money Laundering: Combating Financial Crimes ................................................................................. 54

Antitrust, Ethics Street ................................................................................................................................. 100

Antitrust, Learning Block ............................................................................................................................. 113

Antitrust – Advanced, MyReport ................................................................................................................. 104

Antitrust Basics, MyReport .......................................................................................................................... 104

Antitrust & Competition Law (Advanced) ...................................................................................................... 46

Antitrust & Competition Law (Basics) ............................................................................................................ 45

Asset Protection, Ethics Street .................................................................................................................... 100

Asset Protection, MyReport ........................................................................................................................ 104

BBribery & Corruption, Ethics Street ............................................................................................................. 100

Bullying, Ethics Street .................................................................................................................................. 101




CCareful Communications, Learning Block ................................................................................................... 111

Careful Communications: Being Clear & Careful .......................................................................................... 32

Code of Conduct Basics, MyReport ............................................................................................................ 102

Code of Conduct Basics, Third Party MyReport .......................................................................................... 108

Company Assets, Learning Block ................................................................................................................ 113

Competing & Dealing Ethically, MyReport ................................................................................................. 105

Complaints & Investigations ......................................................................................................................... 65

Computing Fundamentals: On the Go, Compliance City ............................................................................. 97

Confidential Information, MyReport ........................................................................................................... 107

Confidential Information, Third Party MyReport ......................................................................................... 110

Confidentiality, Learning Block .................................................................................................................... 117

Confidentiality: Protecting Confidential Information .................................................................................... 87

Conflicts of Interest ....................................................................................................................................... 31

Conflicts of Interest, MyReport ................................................................................................................... 102

Conflicts of Interest, Third Party MyReport ................................................................................................. 108

Conflicts of Interest, Learning Block ........................................................................................................... 111

Conflicts of Interest: Outside Employment, Ethics Street ............................................................................. 99

Cyber Risks & Cloud Computing: It’s in the Cloud, Compliance City .......................................................... 98

Cyber Security – Manage & Lead .................................................................................................................. 86

Cyber Security – Protect & Prevent ............................................................................................................... 85

DData Privacy, Learning Block ....................................................................................................................... 117

Data Privacy (Manufacturing/Warehouse), Learning Block ......................................................................... 117

Disability Discrimination & Accommodation ................................................................................................. 68

Discrimination-Free Workplace ..................................................................................................................... 69

Diversity & Inclusion ...................................................................................................................................... 73

Documentation & Records Protection, MyReport ....................................................................................... 106

Documents & Records Protection, Third Party MyReport ........................................................................... 109

EEmployment Law: Americans with Disabilities Act (ADA), Learning Block ................................................. 115

Employment Law: Equal Employment Opportunity (EEO), Learning Block ................................................ 116

Employment Law: Family Medical Leave Act (FMLA), Learning Block ........................................................ 116

Employment Law: Leading with Integrity ...................................................................................................... 70

Employment Law: Wage & Hour, Employee Version, Learning Block ......................................................... 116

Employment Law: Wage & Hour, Manager Version, Learning Block .......................................................... 116

Environmental Health and Safety (EHS): Protecting Proactively ................................................................... 78

Environmental Responsibility, MyReport ..................................................................................................... 104




Ethical Decision Making, MyReport ............................................................................................................ 102

Ethical Decision Making, Third Party MyReport .......................................................................................... 108

Ethical Leadership (Manager), Learning Block ............................................................................................ 111

Ethical Leadership: Managing with Integrity ................................................................................................. 33

Ethics & Code of Conduct ............................................................................................................................ 29

Ethics Reporting, Learning Block ................................................................................................................ 112

Ethics Reporting: Speaking Up About Misconduct ....................................................................................... 38

Export Control, MyReport ........................................................................................................................... 106

Export Controls, Learning Block ................................................................................................................. 114

FFalse Claims Act, Learning Block ................................................................................................................ 114

Family & Medical Leave Act (FMLA).............................................................................................................. 77

Financial Integrity, MyReport ...................................................................................................................... 103

Financial Integrity, Learning Block............................................................................................................... 112

Financial Integrity (Manufacturing/Warehouse), Learning Block ................................................................. 112

Financial Integrity: Working with Honesty & Transparency ........................................................................... 34

Foreign Corrupt Practices Act (FCPA), MyReport ....................................................................................... 105

Foreign Corrupt Practices Act (FCPA) Advanced, MyReport ...................................................................... 105

Fraud, Learning Block ................................................................................................................................. 112

Fraud & Misappropriation, MyReport ......................................................................................................... 103

GGift Giving & Receiving, Ethics Street ........................................................................................................... 99

Gift Giving & Receiving, MyReport ............................................................................................................. 103

Gift Giving & Receiving, Third Party MyReport ........................................................................................... 109

Gifts, Contributions & Lobbying, Learning Block ........................................................................................ 114

Gifts, Contributions & Lobbying: Following the Rules on Our Government Contracts ..................................51

Gifts, Gratuities & Entertainment, Learning Block ...................................................................................... 112

Global Competition Law, Learning Block .................................................................................................... 113

Global Data Privacy: Protecting Personal Information .................................................................................. 88

Global Workplace Harassment ...................................................................................................................... 64

Government Contracting, MyReport .......................................................................................................... 105

Government Contracting Series: Bribery, Gifts & Gratuities ......................................................................... 49

Government Contracting Series: Labor & Material Charging ....................................................................... 50

Government Contracting Series: Procurement Integrity ............................................................................... 50




HHandling Confidential Information, Ethics Street ........................................................................................ 101

Harassment, Abusive Conduct & Discrimination: Maintaining Respect ........................................................ 64

Harassment & Discrimination, MyReport .................................................................................................... 106

Harassment & Discrimination, Learning Block ............................................................................................ 115

Health Care Fraud Prevention: Avoiding Improper Referrals, Kickbacks & Claims ....................................... 52

Health & Safety, MyReport .......................................................................................................................... 106

Health & Safety, Third Party MyReport ........................................................................................................ 110

HIPAA, Learning Block ................................................................................................................................ 117

HIPAA & Employee Medical Privacy ............................................................................................................. 90

HIPAA Fundamentals for Business Associates .............................................................................................. 89

HIPAA Fundamentals for Covered Entities.................................................................................................... 90

HIPAA: Protecting Health Information (Business Associates of Covered Entities) ........................................ 91

HIPAA: Protecting Health Information (Covered Entities) ............................................................................. 91

Honesty & Integrity, Ethics Street .................................................................................................................. 99

IImports and Customs, Learning Block ........................................................................................................ 114

Information Security, MyReport ................................................................................................................... 107

Information Security, Learning Block ........................................................................................................... 117

Information Security: Safeguarding Our Business ......................................................................................... 92

Insider Trading............................................................................................................................................... 53

Insider Trading, MyReport ........................................................................................................................... 105

Insider Trading, Learning Block ................................................................................................................... 114

Intellectual Property, MyReport ................................................................................................................... 107

Intellectual Property, Learning Block ........................................................................................................... 117

Intellectual Property: Protecting Innovation .................................................................................................. 94

Interviewing & Hiring Lawfully ....................................................................................................................... 79

ITAR, Learning Block ................................................................................................................................... 115

LLawful Hiring & Performance Management .................................................................................................. 80

LGBT, Learning Block .................................................................................................................................. 116

MMobile Computing: Anytime Anywhere, Compliance City .......................................................................... 98

OOnline Security: You’re Buying Lunch, Compliance City .............................................................................. 98




PPCI DSS Basic Security Awareness ................................................................................................................ 93

Phishing Attacks: If Only It Were Really True, Compliance City ................................................................... 97

Political Activities, MyReport ....................................................................................................................... 106

Political Activity, Third Party MyReport ....................................................................................................... 109

Positive Employee Relations & Union Awareness ......................................................................................... 75

Pretexting, MyReport .................................................................................................................................. 107

Privacy, MyReport ........................................................................................................................................ 107

RRace, National Origin & Age Discrimination ................................................................................................. 71

Record Keeping, MyReport ......................................................................................................................... 106

Records Hold, Learning Block ..................................................................................................................... 114

Records Hold: Preserving Information .......................................................................................................... 55

Religious Discrimination & Accommodation ................................................................................................. 71

Reporting & Raising Questions, MyReport ................................................................................................. 104

Reporting & Retaliation, Ethics Street ......................................................................................................... 100

Respect & Inclusion, Learning Block ........................................................................................................... 116

Respect & Inclusion: Valuing Our Differences ............................................................................................... 74

Respecting Privacy, Ethics Street ................................................................................................................. 100

SSales Ethics, Learning Block ........................................................................................................................ 112

Sarbanes-Oxley, MyReport .......................................................................................................................... 103

Sex & Gender Discrimination ........................................................................................................................ 72

Sexual Harassment, Learning Block ............................................................................................................ 115

Social Media, Ethics Street .......................................................................................................................... 100

Social Media, Learning Block ...................................................................................................................... 112

Social Media: Making Responsible Connections .......................................................................................... 37

Social Media: Your Responsibilities ............................................................................................................... 36

Social Responsibility, MyReport .................................................................................................................. 103

Standards of Conduct for Third Parties: Partnering with Integrity ................................................................ 30




TTechnology Use, MyReport ......................................................................................................................... 104

Technology Use & Security ............................................................................................................................ 41

Terminating Lawfully & Reductions in Force ................................................................................................. 80

The Tailgating Risk: A Kind Gesture, Compliance City ................................................................................. 98

Third Parties, Learning Block ....................................................................................................................... 113

Third Parties: Controlling Risks ...................................................................................................................... 40

Third-Party Relationships, MyReport ........................................................................................................... 103

Trade Compliance: Understanding Key Concepts in Imports & Customs ........................................................57

Trade Compliance: Understanding U.S. Exports for Global Companies ...................................................... 56

VViolence & Bullying Prevention ..................................................................................................................... 66

WWage & Hour................................................................................................................................................. 81

Wage & Hour Compliance, MyReport ........................................................................................................ 107

Wage & Hour: Health Care ........................................................................................................................... 82

Whistleblowing, Reporting & Retaliation ...................................................................................................... 39

Working with the Government, Learning Block .......................................................................................... 113

Working with the Government: Ethical Contracting ..................................................................................... 51

Workplace Harassment, Employment Law Training ...................................................................................... 61

Workplace Harassment, Ethics Street ......................................................................................................... 101

Workplace Harassment on Campus .............................................................................................................. 63

Workplace Privacy ........................................................................................................................................ 35

Workplace Violence, Learning Block ........................................................................................................... 115

Workplace Violence: Being Alert to High-Risk Behavior ............................................................................... 67




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