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Delivering Systems that the Users Don't Hate:

Why Office and SharePoint will change the way you work

(Alistair Speirs – Technology Specialist Office http://blogs.msdn.com/alspeirs )

Andrew Coates – Developer Evangelist http://blogs.msdn.com/acoat

You spend a lot of time building and supporting disparate applications

Lots of different systems, lots of different skill sets, lots of problems

You need to deliver more value to the business without buying any more stuff

A safe environment, where your systems work for you

Deliver systems in a familiar interface, faster and easier to use

Expose more functionality in Office, without overloading

the users

Evolution

Content Management

Workflow & Portal

Business Intelligence

SearchSearch

Communications & Collaboration

Word Processing Spreadsheets

Presentations Databases

PIM

Office as a Platform

Comparing Documents

Office of the past was a tool for it’s time

The result was the Fluent UI

In reality workflow is like an iceberg

CreateLead Qualified?

RetireLead

CreateOpportunity

CreateQuote Closed?

CompleteSale

Create Invoice

CRM ERP

Get specs from

customer

Validate specs with Tech Sales

Estimate custom design

Cost out the

solution

Assemble proposed response

Approve proposed response

Unstructured

Real world Information Work

Integrating the hardest system of all…

CRM?ERP?

Procurement?Payroll?

Demo

Building on the Office Platform

Office is being extended to reflect business practices (and not vice versa)

Analyse Maintenance History in Excel

Prepare Job Documents in Word

Plan and Assign Maintenance Work in Outlook

>80% info in individual hard drives

20% of work time is spent on email per

day

50-75% info from other people

>40% of ERP implementations haveuser adoption issues

55% CRM projects failed to meet

users’ expectations

The reality of Office work

… But 450M Office users worldwide

Solve Business Issues With OBAs

Ribbon Designer

Ribbon Control Toolbox

Property Grid

Rapidly Creating ApplicationsRibbon Designers

Standard Windows User Control

Rapidly Building ApplicationsCustom Task Panes

Outlook Form Region

Rapidly Creating ApplicationsOutlook Forms Regions

Developers are extending the interface to meet unique requirements

“We now not only have the flexibility of XchangeLive (our web based product) integration with Excel services but we have built our whole report engine directly into Excel.”

“The functionality that VS 2008 provides us to integrate our products is exceptional ... we now have our full report engine (both report designer and viewer) integrated into the Excel ribbon.”

Task Retail Technology PTY LTD

SPECIALISING POS SOFTWARE DEVELOPMENT

Tools For Any Skill Level

Workflow is a core component of .NET, SharePoint and Office

Visual Studio support

• Deployment• Tooling• ALM – real .NET development

Reference Application Packs

• Loan Origination• Supply Chain Management• Price Management• Manufacturing plant floor analytics• Public Sector forms processing

Plenty of guidance at TechEd

• September 3-5 Sydney• Office System track full of goodness

Resources

• Jensen Harris’ blog (Office UI)• MSDN OBA Dev Centre • OBA Central• OBA Sample Application Kits • .NET 3.5 Training Kit• Alistair’s Blog• Andrew’s Blog

Summary

“If I have seen a little further it is by standing on the shoulders

of Giants”

- Isaac Newton 1676

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.