coca-cola scholars foundation facilitator handbook
TRANSCRIPT
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Coca-Cola Scholars Foundation Facilitator Handbook
April 19–22, 2018
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The Golden Rule:
1. Mindset(above)2. CoreTools(above)3. ActivityLogistics(coveredinremainingpages)
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
Remember the 3 Key Aspects of Facilitating:
Core Tools: • Yes,and…• Confirm-Respondempathytechnique• Connectstatementswithinthegroup• Staymindfulofthegroup,don’tgettoosuckedintoanindividual• Noticewhathasn’tbeensharedyet:“Whatelse?”• Askquestionsinsteadofmakingassumptions• Appreciate
Facilitator Mindset: Yourtaskistocreateenoughsafetyforthegrouptotakerisks,learn,andconnect.Dothisby:
• Beingpresentandvulnerable–sharepersonallytotheextentthatitservesthegroup• Expressingagenuineinterestingettingtoknowyourentireunit• Beingcurioustoknowmore• Attendingtowhohasspokenandwhohasnotbycheckinginandencouragingparticipation• Interruptingandredirectingasneeded• Makingsurenooneis“lefthanging”afteranemotional/vulnerableshare
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Coca-Cola Scholars Foundation Leadership Development Institute Schedule
Banquet
Cocktail Reception
PART I: Self-Awareness (Michael only, no facilitation needed)
3:00 – 5:00 PM Facilitator Training & Orientation ! RevisitLDICoreFraming! ReviewKeyScheduleLogistics! AnswerFacilitatorQuestions
4:35 – 5:10 PM
6:00 – 7:00 PM
7:00 – 9:00 PM
THURSDAY – DAY 1
Group Photo (for Scholars only) 5:55 – 6:10 PM
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9:20 – 9:30 AM
PART III: Inspiration – Center for Civil & Human Rights ! InspirationDiscussion………………….……………………….……………………………pg.15
Facilitator Group Photo & Lunch
Continuing PART I: Self-Awareness ! AnonymousNotecard.……………………………………………………………….....…pg.7
8:15 – 8:40 AM Michael’s Welcome & Check-in ! Reactionstolastnight?! ContinuewithSelf-Awareness
FRIDAY – DAY 2
8:45 – 9:20 AM
9:30– 11:45 AM
1:45 – 4:15 PM
Coca-Cola Scholars Foundation Leadership Development Institute Schedule
11:45 – 12:50 PM
Break
PART II: Vision ! “TimelineofMe”ShareOut…………………….………………..……….….............pg.9! VisionDefined………………………………..................................……….……….…pg.11
Load Buses for Civil Rights Museum 12:50 – 1:00 PM
8:00 – 8:15 AM Unit Meet and Greet ! LDIBracelets&UnitIcebreakers.…………………………………………..........…pg.5
7:45 – 8:00 AM Facilitator Huddle in Main Ballroom
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Schedule: 8:00am–8:15amDesc: At8:00,MichaelwillbrieflyintroLDI,thenwillhandofftofacilitatorstopassout
LDIbracelets&startgettingtoknowyourunitsbydoingtheactivitybelow(facilitatorsparticipate):
Icebreaker:Name-GestureCircleStartingwithafacilitatorwhoexplainstheactivity,membersofthecirclestepinone-at-a-time,statetheirname,andmakeanimprovisedgesturebeforesteppingbackintotheirspotinthecircle.Aftereverythreepeoplewhogo,theintroductionspauseastheentireunit“typewriters”backtotheveryfirstperson(facilitatorwhoinitiated),performingeachname/gesturecombinationalongtheway.Oncethey’ve“typewritered”allthewayback,theunitpicksupwithname/gestureintroductionswheretheyleftoff.Keepdoingthisinbatchesofthreeuntiltheentiregrouphassharedtheirname/gesturecombinationandtheunithas“typewritered”fromthelastpersonallthewaybacktothefirst.
Aftereachunitisdone,Michaelwillleadthenextactivity.Ifyourunitfinishesearly,feelfreetoconnect/mingleasyouseefit(startweavingthoseconnections!).
Scholar Learning Outcomes
LDI Bracelets & Unit Icebreaker
Friday: Unit Intros
Remember:
• Yes, and… " Show up fully, share openly • Take appropriate risks " Appreciate
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
1. Gettoknowthenamesandpersonalitiesofthescholarsandfacilitatorsintheirunit
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Pages from Scholar Workbook leading up to Anonymous Notecard Exercise:
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Schedule: 8:15am–9:30am 8:15–8:40Michaelwelcomesback,continuewithSelf-Awareness 8:45–9:20AnonymousNotecardExercise 9:20–9:30BreakDesc: At8:40,Michaelwillaskthatyoucombineyourunitwithapartnerunit(fora
totalof6facilitatorsand30scholars)andhandoutanotecardtoeachscholarandfacilitator.Michaelwillthenguideeveryonethroughareflectiveexercise(seebottomrightslideonpage6)thatexaminesthesaboteursweeachgrapplewithinternally.He’lltheninstructeveryone(includingfacilitators)toanonymouslywriteonanotecardtheanswerto:
- Whatisonefear,vulnerability,ordetractingvoicethatgetsinyourway?
Facilitatorswillcollectnotecards,thendistributethemamongthe6ofyoutoreadaloudtoyourgroupof30,pausingforafewsecondsbetweeneachcard.Afterallcardsareread,pausefor30secondstoletthemallsinkin,thenreturntooriginalunitsfora10-15minutedebriefconversationexploring:
- Havingjustheardthesevulnerabilitiesandinsecurities,howdoyoufeel?Aboutyourself?Aboutthepersonnexttoyou?Whatdoyoufindyourselfthinking/noticing?
FacilitatorRole:- Passoutpensandnotecards,participate,collect,readaloud.- Facilitatedebriefconversation.Teaseouthowwe’reconnectedthroughour
vulnerability.
Scholar Learning Outcomes
Anonymous Notecard Exercise
Friday: Self-Awareness
Remember:
• Safety emphasis " Appreciate • Who hasn’t spoken? " Connect the dots
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
1. Improvedmindfulnessandemotionalawareness2. Anunderstandingofwhatgetsintheirwayaswellastheconnectingpower
ofthevulnerabilityweallcarrywithus
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Pages from Scholar Workbook on Peaks and Valleys & Timeline of Me:
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Schedule: 9:30am–10:25am 9:30–9:35IntroductionofVision 9:35–9:45PeaksandValleys–seetopslideonpage8 9:45–9:55TimelineofMe–seebottomslideonpage8 9:55–10:25TimelineofMe–ShareOutDesc: Comingbackfrombreak,sitwithsub-unitsof5(with1facilitatorpersub-unit).
MichaelwillguideeveryonethroughthestagesofcompletingPeaksandValleys,andthenTimelineofMe.Thenduring“ShareOut”,goaroundyoursub-unitwitheachscholarsharingonepeakandonevalleyfromhisorhertimeline.Facilitatorswillsharetoo.Witheachevent,sharershouldtrytoanswer:
- Howdidthisaffectmethen?- Howdoesitaffectmetoday?
FacilitatorRole:
- Encourageacknowledgmentaftereachshare.- Keepstricttime(communicateclearlyatthebeginning).Useasofttimerat
the3.5minutemarktoindicatethattheyshouldwrapuptheirsharewithinaminute.
- Makesureeveryscholarfeelsacknowledgedandheard.- Shareopenly.
BeAwareOf:
- Ifthegroupissittingina“Whatdowepossiblysay?”silenceaftersomeone’sshare,youneedtobereadytocomeinwithsomething.Forexample,“Thankssomuchforsharing.Iwasreallytouchedasyouspoke,especiallywhenyoumentioned________.”Remember,althoughthismayseemlikeaspeakingexercise,it’spredominatelyalisteningexercise.Howcanyoumakeeachotherfeelheardandsupported?
Timeline of Me – Share Out
Friday: Vision
Scholar Learning Outcomes
1. Agreatersenseofwhotheyare,wherethey’vebeen,andwhatmatterstothem
Remember:
• Safety emphasis " Make sure no one is dropped • Confirm-Respond " Appreciate
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
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Pages from Scholar Workbook on Core Values and Vision:
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• Make sure no one is dropped " Connect statements within the group • Be curious to know more " Appreciate
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.” Schedule: 10:30am–11:45am
10:30–10:35Introduction10:35–10:55ExploringCoreValues–seefirstthreeslidesonpage1010:55–11:15CoreValuesSub-UnitDiscussion11:15–11:22VisionStatement&C3POIntro11:22–11:40VisionStatementDraft–seelastslideonpage1011:40–11:45UnitClose
Desc: Michaelwillfacilitatealltransitionsduringthispartoftheschedule.Thescholarswillallreflectontheircorevaluesindividually,andwillthendiscusstheirvaluesinsub-unitsfrom10:55–11:15.Pleasebeginthisconversationbyhavingeveryscholarsharethevaluestheyendedupcirclingonpage8oftheirworkbooksalongwiththeiranswerto:
-“What’sonethingthatstoodoutorsurprisedthemastheydidtheirvaluesreflection?”
Aftertheyallshare,pleasefacilitateanopenconversationabouttheirvaluesandwhateveryonelearnedfromtheexerciseuntil11:15.Getcurious!
AstheScholarsworkontheirVisionDraftsfrom11:22-11:40,feelfreetospendalittletimeworkingonorupdatingyourownifyou’dlike.Scholarsarepreparingthesevisionstatementswithplanstodelivertheminfrontofthegrouptomorrow(nottoday).IfScholarsdon’tfinishtheirdraft,theycanusetheirfreetimetofinalizebeforetomorrow.
Between11:35-11:40,Michaelwillmakeannouncementforyoutotransitiontoaclosebycirclingupyourentireunit,makingafewofyourowncommentsaboutleadingfromtheInside,andaskingeveryScholartoshareinonesentencetheiranswerto:“What’ssomethingthattheylearnedtodayaboutthemselvesand/orleadershipthattheyintendtocarrywiththem?”Aimtoendby11:45.Whendone,collecttheirScholarWorkbooks.
FacilitatorRole:- Inviteeveryoneintothesub-unitdiscussions.- Bepreparedtosharesomeofyourcorevalues/wheretheycomefromifthe
opportunityarisesorganically.- Considerthefollowingquestions:
o Howdothesevaluestietothestoryyoutellaboutyourlife?o Arethereanynewonesyouwanttofocusongivenwhereyouwanttogo?
Vision Defined
Scholar Learning Outcomes
Friday: Vision
Remember:
1. Agreatersenseofwhotheyareandwhotheywanttobecome2. Aconcreteandcompellingvisionstatement
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“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.” FacilitatorGroupPhotointheBallroomat11:45
Time:11:45AM–12:50PM-Check-InLunchGoals:• PrepareforafternoonatCenterforCivilandHumanRights• Giveusachancetosupportoneanotheronanyurgenttopics• ProvidefeedbackthatisactionableduringrestofLDI• Enjoytimetogetherandrecharge
OurPlan:• Quickself-reflection:
o How’syourfacilitativemindset?o Areyouusingthefacilitatortoolsoutlinedonpage2?
• Discussion:1. Quickroundofhighlights:whatwasgreataboutthismorning?2. Whatfeedbackdoyouhaveforusthatwecouldrealisticallytake
actiononinthenext24hourstoimprovetheLDIexperience?(forscholars,forfacilitators,logistically,etc.)
3. Reviewafternoonagenda
Facilitator Check-In Meeting
Have We Met These Learning Outcomes?
1. Improvedmindfulnessandemotionalawareness2. Anunderstandingofwhatgetsintheirwayaswellastheconnectingpower
ofthevulnerabilityweallcarrywithus3. Agreatersenseofwhotheyare,wherethey’vebeen,andwhotheywantto
become4. Aconcreteandcompellingvisionstatement
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Notes
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A SCHOLAR HANDOUT: Tour Guide Table & Inspiration Questions
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Schedule: 1:45pm–4:15pm 1:45–2:10Primingsessioninauditorium 2:15–3:30Tourofcenter 3:35–4:15InspirationDiscussioninsub-unitsDesc: Michaelwillfacilitatetheprimingsessionandyouwilljoinyourunitonthetourofthe
center(seeexhibitsandreflectionquestionsintableontopofpage14).Tomakecorrallingyouruniteasierduringthetour,wewill:bringyourlaminatedunitnumbersforyoutoholdintheair,signalfloorswitchesusingtheGroupMeapp,andaskthatyousetupa3:30meetingpointforyourunitbeforestartingthetour.
ThefirstfewminutesoftheInspirationDiscussion(roughly3:35-3:45)willnotrequireanyactivefacilitationonyourpart—asthey’llpredominatelybespentwiththeScholarsinyoursub-unitwritingaboutthe“ForOurConversation”reflectionquestions(bottomofpage14).At3:45,youwillleadanopen-endedconversationwithyoursub-unitaroundthosethree“ForOurConversation”questions(reprintedhereforeasyreference):
1. Whatinspiredyouaboutwhatyoujustsawonthetour?
2. Whatimpactdoesthathaveonhowyouviewtheingredientsforcreatinginspiration?
3. AsaCokeScholarandasaleader,howmightyouincorporatethoseingredientsintoyourownleadershiptocontinuetoinspireyourselfandotherstogreatthings?
FacilitatorRole:
- Leadthediscussion—helptheScholarsteaseoutthemesandsimilaritiesaswellasdifferencesintheirexperienceofthecenterandinspiration
- Shareyourownexperienceofthetourandwithinspirationingeneralasithelps
Scholar Learning Outcomes
1. Whatmoves,touches,andinspiresothers?2. Inspiration’sconnectiontoinfluence3. ConnectingtorealworldexamplesofInside-Outleadership
Inspiration Discussion
Friday: Inspiration
Remember:
• Connect statements within the group " Interrupting and redirecting as needed • Empathetic inquiry " Be curious to know more
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
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9:50 – 10:05 AM
Lunch
PART IV: Empathy ! Confirm-RespondActivity.……………………………………………………….………..…pg.19! TopCard…………….…………………………………………………………….………………….pg.21
8:00 – 8:10 AM Welcome & Check-in ! Today’smainfocusisonthe“Out”-sidepartofleadership
SATURDAY – DAY 3
8:10 – 9:50 AM
10:05 – 11:45 AM
11:45 AM – 1:00 PM
Coca-Cola Scholars Foundation Leadership Development Institute Schedule
Break
Circling Back, Takeaways & Closing ! VisionStatementShare…………….........................................……………..……pg.23! Thankyous! Putlearningintoactionthisafternoon
7:45 – 8:00 AM Facilitator Huddle in Main Ballroom
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Page from Scholar Workbook on Empathy: Confirm-Respond Technique:
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Schedule: 8:10am–9:00am 8:10–8:40Empathydefinition,Videos
8:40–9:00Confirm-RespondActivityDesc: MichaelandCoreywillfacilitatethisactivityforthewholeroom.Please
participatewithyourunit.TheactivitywillbeyouandthescholarspracticinglisteningtoeachotherempatheticallyandthengivingeachotherfeedbackasoutlinedonaslidebyMichaelandCorey.
FacilitatorRole:- Participatefully.
Scholar Learning Outcomes
1. Heightenedunderstandingofempathyandwhyitmatters2. Howtouseittoconnectandtolead
Confirm-Respond Activity
Saturday: Empathy
Remember:
• Appreciate " Show up fully, share yourself • Empathetic inquiry " Ask questions instead of making assumptions
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
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Schedule: 9:00am–9:50am 9:00–9:10TransitionandIntention-Setting 9:10–9:50TopCard 9:50–10:05BreakDesc: MichaelwillputTopCardguidingrulesuponaslide.Facilitatorstakeitfrom
there:Sub-unitswillpassaroundastackofcardswithopen-endedquestionsonthem.Uponreceivingthestack,aunitmemberorfacilitatordrawsthetopcardandeither:
- Answersthequestiononthecard- Shareswhytheydon’twanttoanswerthequestion- Answersaquestionpreviouslydrawninthecircle
Group’sgoalistolistenopenlyandpracticeconfirm-respond.
Trytogetaroundthecircleatleasttwicebetween9:10-9:40,whichgivesa2.5minuteaverageforeachshareandsub-unitresponse.After30minutes(at9:40),thewholeunitcomestogetherfor10minutestodiscuss:
- Whatwasitliketotrytoexpressempathy?Inwhatwaysdiditleadtoconnection?Whattypesofbehaviorswereparticularlyhelpful?Whatwasmoredifficult?Howcouldyouusetheseinsightsgoingforward?
FacilitatorRole:
- Createawelcomingandsupportivesub-unitforsharing.- Modelconfirm-respondasneeded.- Noticewhattypesofrisksothersaretaking.- (Optional)Atend,sub-unitcansigneachotherscardsifmeaningful.
Scholar Learning Outcomes
1. Heightenedunderstandingofempathyandwhyitmatters2. Howtouseittoconnectandtolead
Top Card
Saturday: Empathy
Remember:
• Confirm-Respond " Connect the dots • Appreciate " Make sure no one is dropped
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
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Page from Scholar Workbook on Vision and Inspiration:
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Schedule: 10:05am–11:45pm 10:05–10:30Michaelintroduceslastsegment
10:30–10:45VisionStatementPrep10:45–11:20VisionStatementShare11:20–11:35TakeawaysandClosing11:35–11:45UnitCelebration
Desc: Michaelwillgivescholarstimetoupdate/honeVisionStatementsfrom10:30-
10:45.At10:45,eachscholarwillhave2-3minutestosharetheirVisionStatementwiththewholeunit.Michaelwillpromptthemtoincorporate:
- Astoryoranecdote- Emotion- Pausingforeffect- Heroicneutralposture
At11:20,MichaelwilltransitionScholarsintoreflectingonthepastfewdays.Afterhefinishes,you’llhaveanopportunitytocloseandcelebrateasaunithoweveryoulike.Note:FoundationStaffwillgiveyouScholarPenstohandoutduringthistime.Beyondthat,werecommendastandingcirclewithyourunitwhereeveryonesharestheirLDIlearningsandappreciationsinafewsentences—orwhateveryouthinkwouldbemostfittingandmeaningfulforyourgroup.
FacilitatorRole:- Supportandencouragetherestoftheunittosharetheirpersonalvision
statementsinanauthenticandinspiringway.- Noticethingstoappreciateabouteveryone’sshare.- Keeptime.Wewantall15scholarstohaveachancetoshareintheallotted
35minutes(setasofttimerfor2mins/share).- Ifthereistimeattheend,bepreparedtoshareyourownvisionstatement.- Thiscouldbeaveryvulnerableexerciseforsome.- Foranywhostruggle,appreciatetheireffortandrisk,andacknowledgethe
learningtakingplace.
**We’llhaveanotherFacilitatorsupport/hangout/feedbacklunchfrom11:45–1p.
Vision Statement Share
Saturday: Circling Back
Remember:
• Appreciate " Hold the group, don’t get sucked in by one person • Make sure no one is dropped " Appreciate!
“Remember that the biggest thing they want to do is bond with each other. If you do that, you will succeed.”
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Notes
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Extra Activities (as needed)
Extras
WordataTimeStories(quieter)Inacircle,tellastorywithyourgroupinwhicheachpersoncontributesonewordatatime.Storiesshouldtypicallybetoldinthepasttenseandfeatureaprotagonist.Note:youmayneedtoclusterincloselyforyourwholeunittobeabletoheartheevolvingstory.DiscussionQuestionsinUnitsorSubunits(quieter)
• Whatarethetoplessonsfromthefacilitatorabout…o Life?o Career?o Relationships?o Leadership?o College?
• Whatarethescholarsmostproudofthusfarinlife?• Whatdothescholarswishtherewasmoreofintheworld?• Whatarethescholarscurioustoknowabouteachother?Thefacilitator?
SoundBallStandinginacircle,participantsthrowpretendballsaccompaniedwithsoundstooneanother,repeatingthesoundthatwasthrownwhenitiscaught.Category,Category,DieAgroupofplayersaregivenacategoryfromwhichtheymustthinkofanexamplewhenaconductorpointsatthem(categorycanbemadeupbyconductororofferedfromscholarsplayingthegame).Aplayeriseliminated,andanewcategorychosen,whenhepausesunduly,repeatsanitem,orsaysanitemoutsideofthecategory.Hiseliminationisdecideduponbytheaudiencewhoseresponsibilityitistoshout“Diiiiiiiee!”whenamisstepismade.MetamorphicCirclePlayersstandinacircle.Oneplayermakesagestureandnoisewhichisthenrepeatedaroundthecircle,likeaudiovisualtelephone.Thegoalistoreplicateexactlythenoiseandmovementsofthepersondirectlyprecedingyouinthecircle.
Usethesewhenyouneedtofilltransitionordowntimewithyourunit.Pleasedon’tchooseloudactivitieswhenotherunitsarestillworkingorareinconversationnearby.