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All About Change Coaching, consulting, mentoring. Support for Professional Service Firms

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All About ChangeCoaching, consulting, mentoring. Support for Professional Service Firms

Who we are

e: [email protected]

k

t:  08448 484853

m:  07815 889790

John Wade

Professional services consultant specialising in Change Leadership and Change Management

Experienced Practice Manager and Practice Director for legal service firms; and Operations Director and COO for financial services firms

Professionally trained Coach and Mentor

Law Society approved Lexcel consultant

MBA. PRINCE2®, CMCE and CBCI qualifications; FILM; AIC; AMBCI

Coaching – what it is; and isn’t

From performance to systems: moving from one to many

Coaching types

The GROWTH model: the method

The GROWTH model: in action!

Session outcomes

Coaching: why?

“Employees are more engaged with their work when they are able to do what they do best.” Buckingham & Coffman 1999: First Break all the Rules

“The art of facilitating the performance, learning and development of another” (Downey, 2003)

“Coaching is …developing … skills and knowledge … job performance improves, … leading to [and achieving] organisational objectives… targets high performance and improvement at work… usually lasts for a short period… focuses on specific skills and goals.” (CIPD 2009)

“….unlocking a person’s potential to maximise their own performance. It’s more often about helping them learn rather than teaching them” John Whitmore

Coaching: what exactly is it?

The intervention spectrum

Client leads;Intervention follows:•Non-directional•Non-judgemental•Confidential •Implemented by…

Intervention leads;Client follows:•Direction•Analysis •Judgement•Implemented for…

Situational CoachingTransformation changes

Improvement changes

Ind

ivid

ua

l

Org

an

i satio

nPerformance Coaching

•Organisation focus•Business goals•Individual improvement for business benefit

Engagement coaching

•Individual focus•Adoption of company goals; align with personal•Increased employee engagement

Developmental Coaching

•Individual focus•Personal goals and growth•Executive coaching

Systemic Coaching

•Coaching culture•Corporate coaching•Systemic change•Business transformation

Situational CoachingTransformation changes

Improvement changes

Ind

ivid

ua

l

Org

an

i satio

n

Coaching interventions

GROW(TH)

G Goals What do you need to achieve?

R Reality What is happening now?

O Options What could you do?

W Will What will you do?

T Tactics How and when will you do it?

H Habits How will you sustain success?

Relationships Building the trust

Results Celebrating the results

Group coaching

GROW(TH)

Where are you going?

DesiredState

Existing State

Organisational barriers

Experiences

Limiting beliefs

Circumstances

How will you get there?

Where are you today?

Vision without action is but a dream.

Action without vision is a waste of energy.

But a vision with action can move mountains.

Session outcomes

Vision without action is but a dream.

Action without vision is a waste of energy.

But a vision with action can move mountains.

All About ChangeCoaching, consulting, mentoring. Support for Professional Service Firms

Vision without action is but a dream.

Action without vision is a waste of energy.

But a vision with action can move mountains.

(Lao-Tze)