coach development programme facilitated by marion parris parris king developing potential ltd 01332...
TRANSCRIPT
Coach Development Programme
Facilitated by Marion ParrisParris King Developing Potential Ltd
01332 381888/[email protected]
A sample of 10 slides from a 3 day programme
Discuss principles of self-mastery
Identify managing upwards influence
strategies
Identify guidelines for joint problem solving
Respond appropriately to challenging
situations
Objectives
A sample of 10 slides from a 3 day programme
Programme Purpose
To enable our managers to develop a ‘coaching’ approach to leadership, in order to unlock more of our people’s potential and enhance individual and
business performance
A sample of 10 slides from a 3 day programme
Benefits of Coaching
In three groups identify the benefits of coaching; For yourself For individuals in your team For the organisation as a whole
Prepare on flipchart to present back to the group
A sample of 10 slides from a 3 day programme
Unknown Impact
Unknown Intention
ME
BRIDGEBRIDGE
Known Intention
Known Impact
Feedback is…
… revealing the intent and understanding the impact
Others
A sample of 10 slides from a 3 day programme
Performance & Coaching
“If people don’t feel valued for their contributions, all the hard work and high
expectations in the world will not be enough for a company to be high performing."
Susan Lucia Annunzio, “Contagious Success”Hudson Highland Center for High Performance
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A sample of 10 slides from a 3 day programme
Spectrum of Management Styles
Non-Directive
Directive
Telling what to do
Solving someone’s problem
Giving advice
Offering guidance
Asking questions
Helping anothersolve own problems
PUSH
PULL
A sample of 10 slides from a 3 day programme
COACH LEAD
MANAGE
Coaching in Context
Help individuals to learn/ get the
solution themselvesrather than tell/ teach
them.
Set the vision,
describe what things
the team should
do
Make sure the team is doing things
correctly; i.e. task & discipline.
A sample of 10 slides from a 3 day programme
The Precision Model…’
SELF - LIMITATION‘I must attend the Management Review every week’What would happen if you did/did not?
NOUN / PRONOUN‘The finance leadership team are set in their ways’……….What/who specifically is that?
VERB‘ I need to improve how I communicate/facilitate/influence’Encourage to be more specific, gather examples
COMPARISON…’I need to be better ….than who/what?’Challenge with respect….’do you, who says?’
GENERALISATION‘I always use too much humor in my presentations’…..challenge with respect
A sample of 10 slides from a 3 day programme
specific judgement
broad judgement
Levels of Feedback
personal criticism
“you are useless”
“this report is useless”destroys
confidence
“the layout of your report is too downmarket for its readership”
generates no ownership
generalised self assessment
“how do you feel about this report?”
generates ownership but limited specific
action
focused self assessment
“what was the purpose of the report? To what extent do you think this draft achieves that?”
generates ownership & action
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