co proposers in crowdfunding (muller et al. 2016)
TRANSCRIPT
Social Ties in Organizational Crowdfunding:Projects with Visible Members are More Successful
Michael Muller*, Mary Keough**, John Water**,
Werner Geyer*, Alberto Alvarez Saez**,
David Leip**, Cara Viktorov**
*IBM Research and **IBM
CSCW 2016 1
Outline
• Crowdfunding – quick introduction
– On the Internet
– Inside an organization: Democratizing innovation
• The myth of the solitary entrepreneur
– Teams of project proposers
• What happens if the team of proposers is highly visible?
– Project success– Project success
– Mediated by social ties
• Implications and conclusions
2
Crowdfunding on the Internet
• Sites like Kickstarter, Indiegogo, Rockethub
• Proposer creates a project description
– Publishes at a crowdfunding site
• Investors (“backers”) may contribute funds to the project
– Often small contributions
– Often motivated by rewards, such as
• Early access to the outcome• Early access to the outcome
• Discounted purchase of the proposed product
• Acknowledgement or thanks in product/literature
• Sometimes no reward
• If a project achieves its funding threshold, then it is “successful”
– Funds are allocated to proposer
3
Background
• Economic and business theorists [Belleflamme et al., 2012; Mollick, 2012;
Ordanini et al., 2011]
– “microfinance” [Mollick, 2012]
• Collaboration and competition in crowdfunding [Lin et al., 2014; Renault, 2014]
• Success factors [Belleflamme et al., 2012; Bock et al., 2014; Burtsch et al., 2013; Etter
et al., 2013; Greenberg & Gerber, 2014; Greenberg et al., 2013a, 2013b; Harburg et al., 2015;
Harms, 2007; Hui et al., 2013, 2014a; 2014b; Mollick, 2012; Muller et al., 2013, 2014;
Ordanini et al., 2011; Zvilichovsky et al., 2014]Ordanini et al., 2011; Zvilichovsky et al., 2014]
– Active promotion of ideas to strangers [Muller et al., 2013; Sakamoto and Nakajima, 2013]
– “Friends and family” [Agarwal et al., 2015; Bock et al., 2014; Burtsch et al., 2013]
– Exploit social ties [Agarwal et al., 2015; Lu et al., 2014], shown
ethnographically by Harburg et al. [2015], quantitatively by Mollick [2012]
• Social capital and social ties
– Theorized more generally by Granovetter [1973]
4
Myth of the Solitary Entrepreneur
• Attractive to individualist culture focused on leaders
– Reified in the design of crowdfunding platforms like Kickstarter
– A nearly “classic” example of concepts of Friedman (Value Sensitive
Design, e.g., [2006]) and of Winner (Do Artifacts Have Politics?)[1976]
• Hui and Gerber: Ethnographic analysis [2013, 2014a, 2014b]
– Projects often require a group of people to create a persuasive proposal [Hui et al., 2014a; Lin et al., 2014]
– Proposers help one another in an informal community of practice
• Mollick; Zvilichovsky: Quantitative analysis [Mollick, 2012; Zvilichovsky et al., 2014]
– Similar conclusions
• However, most Internet sites display only the name of a single
proposer
– Exception: RocketHub
• We also assumed that there was a unitary project proposer
– Until…
5
Organizational Crowdfunding
2012-2014
• Organization assigns
budget to each participant
• Proposer submits project
–
• Participants invest
• Funded project receive
immediate executive
support + operational
assistance
6
Organizational Crowdfunding
2012-2014
• Organization assigns
budget to each participant
• Proposer submits project
–
Mid-2015
• Organization assigns
budget to each participant
• Proposer submits project
– Proposer displays names of
co-Proposers in project
• Participants invest
• Funded project receive
immediate executive
support + operational
assistance
co-Proposers in project
description
• Peers invest
• Funded project receive
immediate executive
support + operational
assistance
7
Example of Projects with and without Members
Proposer and Co-Proposers
appear at top of page
C
Engaging
B
Project with
co-Proposers
Engaging
By Amy Blanks,Ling Shin, Bill Ranney, Sam Curmer, Nora Chen, and Rita Ferrar
Project with
no Co-Proposers
by Nora Chen
A
No
Co-Proposers
Has
Co-Proposers
Proposal
Details
8
Co-Proposers
Original
Proposer
detailed view of one proposal
Ling Shin
Bill Ranney
Sam Curmer
Nora Chen
Rita Ferrar
Amy Blanks
by Amy Blanks et al.
Are projects with Co-Proposers More Successful?
• More people to do the work
– However, they have always been involved (Hui and Gerber)
• More visible people � more opportunity for their social
networks to self-engage
• Social ties in crowdfunding
– “Friends and family” (Agarwal et al.)
– Importance of activation of social ties to elicit crowdfunding support
(Hui; Moisseyev; Mollick)
• Importance of social ties for collaboration and community
– Granovetter
10
Data Sets
• Crowdfunding service, ifundIT
– Activity log of proposals, investments, comments …
� For each project:
• Proposer
• Co-Proposers
• Investors
• Investments
• Social networking service, IBM Connections Profiles
– Features from the Beehive project (Di Micco, Geyer, Millen et al.)
� For each person:
• Friend links (bi-directional)
11
Data Issues (1)
• 201 projects analyzed
– Removed 3 outlier projects
• Can we predict success/failure based on number of Co-Proposers?
– Success/failure is a binary
– Add “Velocity” measures
with close to continuous
variables: Investors / Dayvariables: Investors / Day
Dollars / Day
15
Research Hypotheses: Focus on Co-Proposers
Core hypotheses
• RH1: Projects with more Co-Proposers will be more successful
– RH1a: … as measured by Success/Failure to raise targeted funding level
– RH1b: … as measured by Investors / Day
– RH1c: … as measured by Dollars / Day
• RH2: Projects with more Co-Proposers � more social ties
• RH3: Projects with more social ties � more socially-tied investors (people)
• RH4: Projects with more socially-tied investors � more socially-tied • RH4: Projects with more socially-tied investors � more socially-tied
investments (dollars)
Additional hypotheses
• RH5: Projects with more Co-Proposers � more socially-tied investors
(people)
• RH6: Projects with more Co-Proposers � more socially-tied investments
(dollars)
16
Data Description
Variable Count or Range
Proposers 174
Co-Proposers 266
Co-Proposers per project 0 – 15
(analyzed: 0 – 6)
Investors 3243
Investors per project 0 – 138
Projects proposed (total) 204Projects proposed (total) 204
Projects proposed (analyzed) 201
Target funding $10,000K - $250,000
Successful (fully-funded) projects 115
(analyzed: 114 (56.7%))
Diversity measures
Countries of Proposers 19
Countries of Co-Proposers 31
Countries of Investors 55
18
Data Description
Variable Count or Range
Proposers 174
Co-Proposers 266
Co-Proposers per project 0 – 15
(analyzed: 0 – 6)
Investors 3243
Investors per project 0 – 138
Projects proposed (total) 204Projects proposed (total) 204
Projects proposed (analyzed) 201
Target funding $10,000K - $250,000
Successful (fully-funded) projects 115
(analyzed: 114 (56.7%))
Diversity measures
Countries of Proposers 19
Countries of Co-Proposers 31
Countries of Investors 55
19
Data Issues (2)
• Non-normal distributions
of independent and
dependent data
• Nonparametric statistics
– Theil-Sen slope estimator
(evaluated throughKendall tau
0
20
40
60
80
100
120
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Nu
mb
er
of
Pro
ject
s
Number of Members per Project
(evaluated throughKendall tau
for significance testing) [Theil, 1950]
• Similar to OLS regression slope
– Jonckheere-Terpstra S statistic
(evaluated through Z transformation for significance testing)[Jonckheere, 1954]
• Similar to OLS trend analysis
• Repeated tests on same dataset
– Bonferroni adjustment for significance levels [Bonferroni 1936; Dean, 1959]
20
The Core Components of the Analysis(Figure 3)
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
21
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Co-Proposers
More Sensitive Outcome Measures
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
22
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Co-ProposersInvestors
per Day
Dollars
per Day
RH1a, RH1b, RH1c
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
RH1: Projects with more
co-proposers are more
likely to be successful
23
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Co-Proposers
p < .05
Investors
per Day
Dollars
per Day
p < .01
p < .01RH1b
RH1c
RH1a
RH2
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
RH2: More Co-Proposers
� More social ties
24
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
p < .000001
Co-Proposers
p < .05
Investors
per Day
Dollars
per Day
p < .01
p < .01RH1b
RH1c
RH1a
RH2
RH3
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
RH3: More social ties �
More socially-tied
investors
25
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
p < .000001
Co-Proposers
p < .05
Investors
per Day
Dollars
per Day
p < .01
p < .01RH1b
RH1c
RH1a
RH2
p < .000001b
RH3
RH4
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
RH4: More socially-tied
investors � More socially-
tied investmehts
26
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
p < .000001
Co-Proposers
p < .05
Investors
per Day
Dollars
per Day
p < .01
p < .01RH1b
RH1c
RH1a
RH2
p < .000001b p < .000001b
RH3 RH4
RH5
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
RH5: More Co-Proposers
� More socially-tied
investors
27
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
p < .000001
Co-Proposers
p < .05
p < .000001b
Investors
per Day
Dollars
per Day
p < .01
p < .01
RH5
RH1b
RH1c
RH1a
RH2
p < .000001b p < .000001b
RH3 RH4
RH6
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
RH6: More Co-Proposers
� More socially-tied
investments
28
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
p < .000001
Co-Proposers
p < .05
p < .000001b
p < .000001b
Investors
per Day
Dollars
per Day
p < .01
p < .01
RH5
RH1b
RH1cRH6
RH1a
RH2
p < .000001b p < .000001b
RH3 RH4
Similar for Proposers
ProposerProposer’s
Social Ties
Proposer’s
Socially-tied
Investors
Proposer’s
Socially-tied
Investments ($)Project Success
Co-Proposers’Co-Proposers’ Co-Proposers’
p < .000001 p < .000001b
p < .000001b
Similar outcomes for
social ties of proposers
29
p < .001b
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
p < .000001
Co-Proposers
p < .05
p < .000001b
p < .000001b
Investors
per Day
Dollars
per Day
p < .01
p < .01
RH5
RH1b
RH1cRH6
RH1a
RH2
p < .000001b p < .000001b
RH3 RH4
Research Hypotheses
Core hypotheses
� RH1: Projects with more Co-Proposers will be more successful
� RH1a: … as measured by Success/Failure to raise targeted funding level
� RH1b: … as measured by Investors / Day
� RH1c: … as measured by Dollars / Day
Social ties
� RH2: Projects with more Co-Proposers � more social ties
� RH3: Projects with more social ties � more socially-tied investors (people)
� RH4: Projects with more socially-tied investors � more socially-tied
investments (dollars)
Additional hypotheses
� RH5: Projects with more Co-Proposers � more socially-tied investors
(people)
� RH6: Projects with more Co-Proposers � more socially-tied investments
(dollars)
30
Research Hypotheses: Focus on Aggregated Proposer Team
Core hypotheses
• RH7: Projects with more Aggregated Proposers will be more successful
– RH7a: … as measured by Success/Failure to raise targeted funding level
– RH7b: … as measured by Investors / Day
– RH7c: … as measured by Dollars / Day
• RH8: Projects with more Proposers � more social ties
• RH9: Projects with more social ties � more socially-tied investors (people)
• RH10: Projects with more socially-tied investors � more socially-tied • RH10: Projects with more socially-tied investors � more socially-tied
investments (dollars)
32
Combine Proposers and Co-Proposers into a Single Team(Figure 4)
Proposers’ + Co-Proposers’ Co-Proposers’ Proposer +
33
Project Success
Proposers’ +
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Proposer +
Co-Proposers
Investors
per Day
Dollars
per Day
RH7a, RH7b, RH7c
Proposers’ + Co-Proposers’ Co-Proposers’ Proposer +
RH7: Projects with more
proposers are more likely
to be successful
34
Project Success
Proposers’ +
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Proposer +
Co-Proposers
p < .008
p < .0002
Investors
per Day
Dollars
per Day
p < .0002
RH7b
RH7c
RH7a
RH8
Proposers’ + Co-Proposers’ Co-Proposers’ Proposer +
p < .000001
RH8
RH8: More social ties �
More socially-tied
investors
35
Project Success
Proposers’ +
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Proposer +
Co-Proposers
p < .008
p < .0002
Investors
per Day
Dollars
per Day
p < .0002
RH7b
RH7c
RH7a
RH9
Proposers’ + Co-Proposers’ Co-Proposers’ Proposer +
p < .000001 p < .000001b
RH8 RH9
RH9: More socially-tied
investors � More socially-
tied investment
36
Project Success
Proposers’ +
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Proposer +
Co-Proposers
p < .008
p < .0002
Investors
per Day
Dollars
per Day
p < .0002
RH7b
RH7c
RH7a
RH10
Proposers’ + Co-Proposers’ Co-Proposers’ Proposer +
p < .000001 p < .000001b
RH8
p < .000001b
RH10
RH9
RH10: More social ties �
More socially-tied
investment
37
Project Success
Proposers’ +
Co-Proposers’
Social Ties
Co-Proposers’
Socially-tied
Investors
Co-Proposers’
Socially-tied
Investments ($)
Proposer +
Co-Proposers
p < .008
p < .0002
Investors
per Day
Dollars
per Day
p < .0002
RH7b
RH7c
RH7a
Research Hypotheses: Focus on Aggregated Proposer Team
Core hypotheses
� RH7: Projects with more Proposers will be more successful
� RH7a: … as measured by Success/Failure to raise targeted funding level
� RH7b: … as measured by Investors / Day
� RH7c: … as measured by Dollars / Day
� RH8: Projects with more Proposers � more social ties
� RH9: Projects with more social ties � more socially-tied investors (people)
� RH10: Projects with more socially-tied investors � more socially-tied � RH10: Projects with more socially-tied investors � more socially-tied
investments (dollars)
38
Employee Attributes: Homophilous Social Ties
• Homophily: “Birds of a feather flock together”
• Faceted Social Identity:“Which attributes-in-common explain the
homophily-driven behavior?”
• Re-analyze the predictive relationships in terms of
social identity facets-in-common (attributes-in-common),
separately
– Proposers Co-Proposers
– Aggregated (Co-)Proposers Investors– Aggregated (Co-)Proposers Investors
40
Which Social Identity Facets Matter, & to Whom?
b Significance level after Bonferroni correction
* Initially significant, but not significant after Bonferroni correction
• Why does homophily affect (Co-)Proposers-and-Investors, but not
Relationship Proposers & Co-Proposers (Co-)Proposers & Investors
Facet
(Attribute-in-Common)
Country Division Dept. Country Division Dept.
Success
Investors/Day
Dollars/Day
n.s.
n.s.
n.s.
p<.009b
n.s.*
n.s.*
n.s.
n.s.
n.s.
p<.001b
p<.001b
p<.001b
p<.001b
p<.001b
p<.001b
p<.001b
n.s.*
n.s.*
• Why does homophily affect (Co-)Proposers-and-Investors, but not
Proposers-and-Co-Proposers?
• Hui and Gerber: Proposers choose their Co-Proposers for necessary skills
• Perhaps skill-based selection is stronger than homophily for Proposers-and-
Co-Proposers relationships
41
Alternative Explanation
• What if the proposer is a manager – Are investments coerced from the
people who report to that manager?
Concept or Relationship Count Percent
(Co-)Proposer is a Manager 41 Projects 20%
… and in which an investor is a direct-
report (“Report”) to that Manager
38 Projects 19%
How many all (Co-)Proposer-Investor 1455 Manger- 8%
• Only 8% of investments were configured such that a coercion was possible
• The alternative explanation would not affect 92% of investments
43
How many all (Co-)Proposer-Investor
pairs were configured as Manager-
Report
1455 Manger-
Report pairs out of
19,512 pairs across
all projects
8%
Conclusions (1)
• Findings
� Quantitative support for the ethnographic report of Hui and Gerber:
Collaboration matters in crowdfunding [Hui et al., 2013, 2014a, 2014b]
� Groups are more successful than individuals [Greenberg et al., 2013a, 2013b,
2014]
� Part of the effect is mediated through social ties [Hui et al., 2013, 2014a,
2014b; Mollick, 2012; Muller et al., 2014]
• Theory• Theory
� Social ties matter in (organizational) crowdfunding [Agarwal et al., 2015; Lu
et al., 2014; Mollick, 2012; Zvilichovsky, 2014]
�Ties of the proposer, Ties of the co-proposers
• Perhaps ties of the investors? (future work)
– Further study
• Is tie-strength is important, or is it only the existence of a tie?
• Some social ties are created through the crowdfunding: Do
proposers and investors increase their social networks through
participation in crowdfunding? (thanks to Tanja Aitamurto)45
Conclusions (2)
• Findings
� Quantitative support for the ethnographic report of Hui and Gerber:
Collaboration matters in crowdfunding [Hui et al., 2013, 2014a, 2014b]
� Groups are more successful than individuals [Greenberg et al., 2013a, 2013b,
2014]
� Part of the effect is mediated through social ties [Hui et al., 2013, 2014a,
2014b; Mollick, 2012; Muller et al., 2014]
• Theory• Theory
� Social ties matter in (organizational) crowdfunding [Agarwal et al., 2015; Lu
et al., 2014; Mollick, 2012; Zvilichovsky, 2014]
�Ties of the proposer, Ties of the co-proposers
• Perhaps ties of the investors? (future work)
– Further study
• Is tie-strength is important, or is it only the existence of a tie?
• Some social ties are created through crowdfunding [Muller et al., 2014]:
Do proposers and investors increase their social networks through
participation in crowdfunding? (thanks to Tanja Aitamurto)48
Conclusions (3)
• Design
– Crowdfunding sites, and proposers at those sites, may be able to
increase success rates by making collaborators more visible
– Should platforms provide support to engage the social networks of
investors who commit to a project?
• Systems
– Recommendation agents to help recruit co-proposers and investors– Recommendation agents to help recruit co-proposers and investors
• Organizations
– Innovation teams are stronger than solitary individuals
– Organizational crowdfunding is a promising approach to
• Engage the workforce
• Democratize innovation
49
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