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Co-Creating Solutionsfor a Better Future
Stefanini is a $1B global technology company with 30 years of experience digitallytransforming businesses for today's dynamic environment. With a global mindset and
a partnership approach, we lead customers through the digital journey with amultitude of visionary and effective solutions. Our passion for innovation has led us to
new advancements in artificial intelligence, automation, and digital strategy. Wecombine these modern tools with traditional solutions such as service desk and field
service, development and management of applications, as well as outsourcing tofulfill our clients' ever-changing technology needs.
Technology can revolutionize a company and innovation is essential to fosterdevelopment and competitiveness. Acting on these two principles we developed the
purpose to work alongside our clients, and society in general, to co-create solutionsfor a better future. As a company, we strongly believe that our DNA reflects our
mission to make technology an agent of change to improve the world.
A partnership to overcome challengesCo-creation is the exercise of joining forces: companies, partners, and clients
innovating with the understanding of customer needs. In today’s sharing economy,technology aligns with business and only with co-creation can we achieve greater
results. While new technologies are important for the societal evolution, digitaltransformation is truly a cultural transformation, beginning with an executive’s
mindset and then extending throughout an organization.
The innovative future we want can only be achieved if we work together,transforming ourselves first in order to transform the world.
Driven by Digital TransformationTaking on the task of digital transformation requires specialized skills, experience, and a drive for innovation. In a collaborative world, Stefanini is creating a global ecosystem that enhances the ability to create unique solutions. Our innovative network of partners are working together to find new solutionsand are true extensions of knowledge for our customers.
While we capitalize on our global expertise, we are also agile enough to respond to individual client needs. The digital world is dynamic and we must be as dynamic, offering personalized and customized solutions with an agile response. Our position allows us to confidently exceed customer expectations with an expanded digital services portfolio, financial stability, and industry maturity.
Technology to TransformThere are new frontiers in technology to drive your business forward. We capitalize on those tools to build smarter businesses prepared for the future. With intelligent process, intelligent platforms, and intelligent people we can solve the unsolvable.
Enabling businesses to thrive with the technology of tomorrowfor a successful digital journey today
AgileApplication
Services
Microsoft Cloud &SharePoint ServicesSalesforce
BusinessAnalytics
SAP
AMS
EnterpriseArchitecture
CloudServices
InfrastructureServices
SecurityServices
EnterpriseServices
UnifiedEndpoint
Management
FieldServices
ProactiveMonitoring
AssetManagement
ConnectedField Devices
IMACBreak - Fix
ServiceDesk
ProductivityApplications
BusinessApplications
RemoteInfrastructureManagement
Persona-basedServices
ProcurementDigital DocumentSolutions
Finance &AccountingFacilities
WORKPLACE & INFRASTRUCTURE SERVICESAgent Augmentation
IntelligentFollow Up
Context andBehavior Adaptation
KnowledgeManagement
Cross-channel
Device Monitoring& Self healing (d3)
IoT & Wearable Smart Robots
Account & TicketManagement
Application Installation
& Device RequestsCross-channel
EU
C
DIGITALSOLUTION
BUSINESS PROCESS SERVICES
APPLICATIONS SERVICES
Agile Teams/Squads • Products/Projects On Demand
Shared Team • Dedicated Team • Onshore & Offshore
User Experience& Engagement
Data AnalyticsVirtual Agent(Sophie)
IntelligentAutomation
BYOx
Walk up Kiosks
Smart Lockers &Vending Machines
Virtual & Augmented RealityBrain / Computer
Interfaces
Custom MachineLearning Models
User ’s Interactions& Emotions
Real Time Dashboards
IoT Data Analysis
Devices & Applications
Problem Prediction
COGNITIVECOMPUTING
DIGITAL BUSINESS SOLUTIONS
Advisory Services Co-creating roadmaps designed for your future and success for today.
Leading your business through today’s digital world requires a roadmap for success. Our user-first approach is fundamental as we assess your business needs for today, as well as tomorrow, to uncover
how we can optimize technology for productivity, efficiency, and cost savings.
Business Process Optimization • ITSM & IT Strategy • Cloud-Based ConsultingTransition and Transformation
Matching expert talent to fit your business needs, perfectly.
We deliver the high-quality staff you need to support your business and drive innovation. Whether you’re looking to fill long-term positions or short-term projects, we’ll supply the ideal candidate for the job.
Workplace Infrastructure We drive your evolution with whatever technology redefines your workplace.
At Stefanini, we strive to not only solve issues but to prevent them. Our automation platform delivers exceptional customer service and capitalizes on cognitive computing to learn your business and
proactively solve problems before users are impacted.
End-User Computing • Enterprise Services • Customer Experience Services
Application ServicesFrom sprints to marathons, Stefanini ensures the applications that run your business WIN!
We apply a dynamic mindset to all areas of your organization, emphasizing solutions to help improve processes and create better user experiences. Our application services create innovative, transformative
solutions customized for your business with the expertise to implement them quickly.
Applications Development • Application Management • Solutions Implementation and Support
Digital ServicesWe digitally transform your business, inside and out, with the tools of tomorrow.
Our digital offers create transformative solutions, from automating business processes for efficiency to designing better user journeys with data analytics. We’re a partner to create innovative digital strategies
to ensure you keep up with an increasingly connected and dynamic world.
Marketing • Business Transformation • User Experience • Leadership Transformation • IoT/Industry 4.0
HeadquartersNorth America - Southfield, MI, USAT 800-522-4451 | 248-357-2866Global - Sao Paulo, BrazilT +55 11 3039-2000EMEA - Brussels, BelgiumT +32 2 620 20 20
As a $1B global provider of technological services, we are large enough to get the job done, while small enough to be customizable and flexible to your business’ unique needs. Let’s work together to digitally transform your business and build the solutions of tomorrow.
GLobal presence with Customizable Delivery
Comprehensive ServicesTechnology and Operational Infrastructure
Application Development and ManagementStrategic Staffing
End-to-End Digital Transformation
Proven Experience650 Active Clients400 Multi-national
and 80 Global Clients
35Languages
Supported25,000 Employees
30 Years ofExperience
80Solutions40 Countries
20 Industries
CanadaU.S.
Mexico
Brazil
Peru Chile
ArgentinaUruguay
ColombiaVenezuelaEl
Salvador Panama
MalaysiaThailand
Singapore
PhilippinesIndia
China
Europe
Austria BelgiumCzech RepublicNetherlands U.K.DenmarkPolandHungaryGermanyGreeceSwedenItalySwitzerlandRomaniaPortugalFranceSpainMoldova
Location:Onshore, Nearshore, Offshore
Support:On Demand, Shared, Dedicated
Duration:Squads, Ongoing