CM Training Best Practices

John ParlerVC Summer Station

1. The Material

2. The Audience

3. VC Summer Program

CM Training

The Material

1. Configuration Management is not “breath taking material” .

2. Applicable across the site.

3. Management has to Buy-In.

4. Need to have a Plant Level Document.

The Audience

1. Who a) Engineering

b) Maintenance

c) Operations

d) HP

e) Chemistry

f) Training

V C Summer

If you don’t have CM training already started: it will not happen over night.

We took Baby Steps. Introduced CM then built on it each year.

Management Buy-In is #1

Configuration Management Orientation

Given to VC Summer Management at their Monthly Management

Performance Meeting in 2001

Ultimate Goal

Plant Documents

Regulations

2001 - Plant CM Self Assessment

The objective of this assessment was to evaluate the current status of configuration management (CM) at VCSNS in relation to industry model ANSI/NIRMA CM 1.0-2000 and to establish a CM performance baseline for future assessments.

Used CMBG Peers

Configuration Management Engineering Training

Given to VC Summer Engineering Groups during Quarterly training

sessions in 2002 -03

V C Summer

Started with getting a name tied to CM– Mike Kammer and John Parler

We have a station level directive that recognizes CM and states that it is everyone's responsibility.

Sent out a questionnaire to assess plant wide understanding of CM

V C Summer In engineering set up CM as an initial

training requirement in the engineering training program for new hires

Trained the Trainers

Made myself available for every department – but expected trainers to pick up the banner

V C Summer Tailored training lessons to the department

Began incorporating Station and Industry OE

V C Summer

Developed an Annual refresher CM PowerPoint on CBT – controlled thru training

Our program added the aspect of Margin Management into CM training

Our CR program has codes for “CM Errors” We have lined up some codes to match the INPO

Binning tool.

Learning Learning comes :

– Actively through direct involvement– Passively through absorbing information.– Best if Repetitive– Experiences

The average individual speaks about 110-160 words per minute, but they think at a rate of 400-500 words per minute. Giving people visual stimulation can help keep them focused on the presentation rather than letting their minds wander elsewhere.

Summary

Management Buy-In and Understanding Training Organization raise the CM

Banner CM Terminology woven into daily

practice Break Session

– Sharing ideas

Questions

Have know Fear You Can Survive?