clover infotech corporate ppt
DESCRIPTION
For more information on our services kindly visit: www.cloverinfotech.comTRANSCRIPT
Corporate Presentation
2
• Agenda About Clover Infotech
Mission and Values
Technology Service Mapping
Service Offerings
• Application Services
Enterprise Business Solution
Application Development and Maintenance
• Infrastructure Management Service
Storage and End User Service
Network Management
Clover’s Engagement Model
Clover Academy
Alliances
Why Clover Infotech?
• About Clover Infotech
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Founded in 1994, part of the Clover Group of companies operating in areas such as Realty and
Infrastructure, Renewable Energy, and Transaction Systems
An ISO 27001 certified company
Mission to provide technology services to enterprise customers
Successful partnership with Oracle, Microsoft and SAP
Provides end-to-end support, development and deployment services in Oracle, Microsoft and IT
Infrastructure
Experience in managing enterprise customers for close to two decades in various verticals such as BFSI,
Telecom, Manufacturing, Retail, Logistics & Shipping
Offices in Mumbai, Pune, Chennai, Bengaluru, Gurgaon (Delhi NCR), Singapore & The United States
More than 150 clients, 600 consultants, 100 Application support engineers
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• Mission and Values
Mission
To be the leading provider of reliable and consistent technology services that enables our clients to achieve a
competitive edge.
Values
Integrity
Teamwork
Innovation
Commitment
Excellence
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• Technology Service Mapping
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• Service Offerings
Infrastructure Management Services
Application Services
Application Infra
Management
Database Management
Services
Application Development
EAI/BPM
Application Maintenance
& Support
Migration and upgrades
Consulting
Resourcing
Implementation
Support
Enterprise Business Solutions
Application Development &
Maintenance
Custom App. Development
Middleware Services
Storage and End User Services
Network Management
Operating System Services
NOC Services
High Availability
Virtualization and
Consolidation
Platform Migration
Datacenter Management
DR ERP/CRM (Oracle EBS, SAP)
Big Data
Business Intelligence/Data
Ware housing
Antivirus and Patch Management
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• Application Services – Enterprise Business Solution
ERP/CRM (Oracle EBS, SAP)
Big Data
Business Intelligence/Data Ware housing
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• ERP (Oracle EBS)
Oracle EBS Implementation
Upgrades / reimplementation /
migration
Reporting needs / Business Intelligence
Post implementation
support
BPR Consulting for ERP
Enhance business value
Share industry best practices Enhance IT response to business needs
Expertise to improve value
Improve ROI
Technical
Functional
Oracle EBS Core Competency
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What We Do?
• ERP (Oracle EBS)
Data Guard for DR/BCP
RAC
Database Upgrade
Application / DB Upgrade
iAS Upgrade / Single Sign on On/Portal
OS Platform Migration
Node Splitting / Merging
Data Life cycle Management
Consulting
Training and Documentation
Apps Performance Tuning
Forms
Reports
Discoverer
Work Flow
Java/JSP/ Self Service
Interfaces / Integrations
Data migration / conversion
Customizations
Standards and Compliance
Consulting
Training and Documentation
Te
chn
ical
se
rvic
es
D
BA
Se
rvic
e
Performance Management
Health Check
Backup and Discovery
Cloning
Maintenance – adadmin/adpatch
Installation
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• ERP (SAP)
Infrastructure Consulting Services
- Hardware sizing
- Platform migration
- Database migration
- Performance/ storage optimization
- HA & DR implementation
SAP Basis Admin Services
Post Implementation Support – Technical and Functional
Kernel Upgrades
SAP Services
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• Business Intelligence/Data Warehousing
Full cycle implementations for Data Warehousing and Business Intelligence applications
Expertise in Consulting, Blue Printing, Design, Implementation, Support and Enhancement, Migration services
Expertise in SAP BusinessObjects, Oracle BI and OWB, Xcelsius, Microsoft BI etc.
Considerable experience in a multi-vendor environment
Clover CoE (Centre of Excellence) in the BI and DW R&D, Consulting and Implementation
Consulting, architecture design and implementation of an OWB Data Warehouse and Oracle Business Intelligence solution on the Oracle
BI platform.
Implementation of an SAP Business Objects solution consisting of Web Intelligence reports and Xcelsius Dashboards.
Complete support, maintenance and administration of SAP BusinessObjects solution consisting of 2000 Web Intelligence reports
supporting 1800 users across India.
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• Big Data
What We Do?
Big data Consultancy
Splunk Analytics
Hadoop implementation
Oracle Big Data Integration
Open Source Analytics
Training and Support
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• Application Services – Application Development & Maintenance
Application Development and Maintenance
Application Development
EAI/BPM
Application Maintenance & Support
Migration and upgrades
Custom App. Development
Middleware Services
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• ADMS Offerings
• Turnkey Project implementation
• Product implementation
• Onsite / Offsite Support
• Remote Support Desk
Technology & Business Consulting
• Planning & Implementing IT Roadmap
• Business Process Consulting
• Application Architecture Design
• Enterprise Security Management
Application Development &Maintenance
• Project Management Service Delivery
• Domain Expertise
• Adopt International Best Practices Dedicated ODC Setup
• Functional / UAT
• Architecture Evaluation
• Cross Platform Testing
• Performance Testing
Quality & Testing Services
• BPM - Consult, Align Product and Implement
• BI – Consult, Align Product and Implement Workflow & Analytics
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• Application Maintenance & Support
• After warranty, product goes into Annual Maintenance contract
• Can be Onshore (at clients premises) or Offshore (at Clover office)
• Flexible
• Timings can be 24X7 or lower duration
• Shifts can be 1 to 3 per day
• SLA’s can be worked out jointly
Maintenance & Support Features
• Issues are classified into Levels 1 to 4 based on business criticality
• Client decides the criticality
• Response and resolution times are pre-decided as part of SLA’s
Support Model
• Capabilities Across Technologies
LAYER Microsoft Java Oracle Others
Front end ASP.NET 2.0 to 4.0 (C# ,
VB.NET), VB, ASP JAVA EE, (Core Java,
JSP/Servlets, JSF, JMS)
D2K (Forms and reports development
and migration)
Portals – EIM/ ECM/ CMS/ DMS
MS Sharepoint 2007/2010
WebLogic Portal WebCenter
Moodle
Reports SSRS Oracle Reports JasperReports, SAP
Crystal Reports
Middle Tier IIS, MS Biztalk, SunOne, Websphere Oracle 10gAS
Databases MS SQL (T-SQL) Oracle (pl/sql), MySQL (SQL)
Sybase-ASE (T-SQL), Teradata (SQL), SAS, PostgreSQL (pgSQL)
Business Intelligence SSIS BIRT OBI EE Plus SAP BO, IBM Cognos,
SAS,
Internet Authoring MS Visual Studio Eclipse
Adobe Photoshop, Dreamweaver, Visual
Age, HTML, CSS, javascript, jquery, Usability Principles
OS Windows Servers /
Desktop Android OEL RHEL, UNIX, AIX, iOS
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ON - SITE
Staff Augmentation - Augment team for onsite development or L1-L4 support on products , applications or testing.
Product Support and/or Maintenance – We provide onsite support for critical applications which require close monitoring
Custom Built Applications – Project Management, Development and support of applications onsite.
OFF – SHORE Custom Built Applications - Project Management, Development and support of applications to meet technology demands
Staff Augmentation - A strong techno functional team experienced in the client business domain and capable of addressing customer application development and support. An ODC center enables efficient development, maintenance and support of applications cost effectively
• ADMS Modes of Engagement
Modes of Engagement
• Enterprise Application Infrastructure
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EAI (Enterprise Application Infra) Consulting
EAI Performance Management
Applications Implementation Consulting
Disaster Recovery Consulting & Implementation
Predictability of IT
budgets
Ease of adoption of
new business
process
Easier adaption to
changing business
conditions
Enable IT to focus
on core business
Access to the
enhanced skills base
Increased level of
support without
additional staff
Reduce cost & risk
by optimizing your
EAI
Enabling rapid
business growth
Review Performance & Scalability on regular
basis
Align the Roadmap with IT strategy and Implementatio
n
Work with internal IT
team to create deployment architecture
Recommend Roadmap to optimize EAI
Study current Enterprise Application Infra (EAI)
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• Middleware
Consulting, Implementation & Migration
Performance Tuning & Support
System Study & Site Documentation
Design & Implementation of Backup and Recovery strategies
Middleware Security Analysis, Implementation
Design of Middleware Performance Strategy
Installation & Configuration of Middleware product
Application deployment & Oracle Forms-Reports Migration
Migration form Development to Production
Performance Tuning of Middleware product
Upgradation of Middleware product
Troubleshooting of Middleware Product
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• Infrastructure Management Services
Application Infra Management
Database Management
Services
Operating System Services
High Availability
Virtualization and Consolidation
Platform Migration
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• Database Management Services
What We Do? Expertise
Design & Architecture
Database Health Checkup
Patch implementation
Security Policy
Performance tuning
Backup & Recovery
IMPLEMENT INTEGRATE MANAGE
Mission Critical Systems
Performance Enhancement
Backup Policies
Security Enhancement
Platform and Database Migration
Clustering
Virtualization
Implementation Strategy
Architecture Planning
Testing and Prototyping
Technology Consulting
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• Operating System Service
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• Infrastructure Management Services
Antivirus and Patch
Management
NOC Services
Disaster Recovery
Datacenter Management
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• NOC Support
• 24x7 network surveillance • Performance monitoring • Trouble ticket management • Event management • Incident Management • Problem Management • Guaranteed service levels (service assurance) • Quality assurance
• Vendor Management • Change Management • Hardening & Compliance • Service Improvement plan for resource &
performance Optimization • Network Security • Asset Management • Resources as per industry standards
What we provide
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• Antivirus and Patch Management
What we provide
• Complete management, administration, troubleshooting and monitoring of Antivirus, patch and
firmware management maintaining its integrity, health, capacity and availability on all servers,
devices and end points computers where ever applicable
• Antivirus to be 95% up-to-date at any given point in time
• Patch management to be 95% up-to-date with the latest version at any given point in time
• Proactive notification in case of new virus detected or possible virus attack
• Maintaining the configurations of all desktops reporting to their respective primary and GUP servers
• Follow the Release Management Process and deploy OS patches and Security Patches
• Following ITIL best practices
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• Disaster Recovery
A robust DR plan must:
• Protect against potential threats
• Minimize disruption and operational losses
• Manage the recovery operation in an organized and effective manner
• Restore and build back confidence of investors, stakeholders and customers
• Manage brand image and reputation
What we provide
• Strategic Consulting
• Monitoring and Management
• Deployment and Implementation
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• Allied Infrastructure Management Capabilities
What We Do? Expertise
Security Hardening
Disaster Recovery
Testing & Prototyping
Architecture Planning
Technology Consulting
Knowledge Transfer
IMPLEMENT INTEGRATE MANAGE
Mission Critical Systems
Version Migrations
Security Implementations
Installation & Configuration
Performance Enhancement
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• Clover’s Engagement Model
Clover Advantage TM
Dedicated Onsite Consultant for Enterprise Infrastructure
Clover Direct TM/ E-direct
Hybrid model wherein we provide our services remotely and our consultants visit the customer site as defined in the SLA
Clover Connect TM
Remote Consultant for SME Infrastructure through secure connectivity
Clover On-demand
On - demand consultants available to provide Database Management Services as and when required by client
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• Clover Academy (Creating skilled IT professionals)
Top notch training centre for up gradation & learning in Mumbai
Best of the breed trainers for various technologies
Well equipped and complete IT infrastructure for the trainees
Dedicated HR team for soft skills training
Successfully conducting 12 batches round the year with an overall turnover of around 150 trainees
Various technologies covered under Clover Academy:
» Oracle database administration
» Oracle EBS database administration
» Oracle EBS technical
» Oracle EBS functional
» Oracle PL/SQL developer
» Java developer
» Microsoft SQL server database administration
» Microsoft SharePoint developer
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• Awards
CLOVER INFOTECH recognized at CIO Choice 2014:
• Best Application Delivery Platform
• Best Database Solution Support
CLOVER INFOTECH recognized at CIO Choice 2013:
• Best Database Solution Support
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• Why Clover Infotech?
Access to top Management
Best in class technology expertise
Rich experience in BFSI segment
Innovative and scalable solutions tailored to increase ROI
Adherence to Service Level Agreement
(SLA)
24x7 support infrastructure