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    1/11/10 Introduction to Cloud Computing 1

    Introduction to CloudComputing

    Business & Technology

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    1/11/10 Introduction to Cloud Computing 2

    Objectives of the Class

    1. An introduction to the business of software, past presentand future

    2. Silicon Valley view

    3. Not meant to be a detailed technology class

    4. Focus will largely be on business applications vs.

    consumer applications; although the boundaries arebeginning to blur.

    5. At the end you should have a good working knowledge ofthe essential parts of a next generation software business

    1. Prepare you for a job

    2. Or maybe youll start the next Google

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    1/11/10 Introduction to Cloud Computing 3

    Lectures

    1. Seven Business Models2. Application Cloud Services

    3. Co-location Cloud Services

    4. Computer and Storage Cloud Services

    5. R&D - Platform Cloud Services

    6. Operations- Platform Cloud Services

    7. Marketing

    8. Sales

    9. Finance & Operations

    10. People, Organization, Management

    3

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    1/11/10 Introduction to Cloud Computing 4

    Cloud Services Stack

    Network

    Cloud Services

    Data Center

    Cloud Services

    Compute & Storage

    Cloud Services

    Platform

    Cloud Services

    Application

    Cloud Services

    http://www.taleo.com/
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    1/11/10 Introduction to Cloud Computing 5

    Lecture 1

    Business Models

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    1/11/10 Introduction to Cloud Computing 6

    StanfordCS309A

    Opening Day

    September 22, 2009

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    1/11/10 Introduction to Cloud Computing 7

    SW

    Support

    $4000/user(one time)

    1Traditional

    $800/user/year

    Model One

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    1/11/10 Introduction to Cloud Computing 8

    2000 2001 2002 2003 2004 Change Change

    New Software 4,315 4,584 3,441 3,270 3,541 (774) -18%

    Product Support 2,978 3,571 3,836 3,929 4,529 1,551 52%

    Product Revenue 7,293 8,155 7,277 7,199 8,070 777 11%

    Consulting 2,293 2,257 1,982 1,761 1,589 (704) -31%Advanced ProductServices 132 137 96 257 258 126 95%

    Education 411 411 317 258 239 (172) -42%

    Other Services 2,836 2,805 2,395 2,276 2,086 (750) -26%

    Total Revenue 10,129 10,960 9,672 9,475 10,156 27 0%

    Operating Income 3,080 3,777 3,570 3,439 3,864 784 25%

    Operating Margin 30% 34% 37% 36% 38% 8% 25%

    Oracles Financials

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    1/11/10 Introduction to Cloud Computing 9

    Oracles Financials: Most Recent Quarter

    New Software revenues of $1.028B declined 17% Year over Year

    Product Support revenue of $3.117B increased 6% Year over Year

    Product Support was 62% of overall revenue

    Annualized Product Support Revenue is now $12B+, larger than the wholecompany 5 years ago

    And its all in the bag for next year.

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    1/11/10 Introduction to Cloud Computing 10

    Support Service is Information

    Source: Oracles 2003 Analyst Day

    99,900,000 requests

    Per yearfor known information

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    1/11/10 Introduction to Cloud Computing 11

    SW

    Support

    $4000/user(one time)

    1Traditional

    $800/user/year

    $0/user

    2Open Source

    $1600/user/year

    RedHat

    Model Two

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    1/11/10 Introduction to Cloud Computing 12

    SW

    Support

    Management

    $4000/user(one time)

    1Traditional

    $800/user/year

    $0/user

    2Open Source

    $1600/user/year

    RedHat

    3Outsourcing

    $4000/user(one time)

    $800/user/year

    Bid

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    1/11/10 Introduction to Cloud Computing 13

    Erich Clementi, IBM Cloud Computing

    3 November 2009

    Big Blue on Tuesday announced that it

    has named Erich Clementi generalmanager of enterprise initiatives.Clementi, who will report directly to IBMCEO Sam Palmisano, will be responsiblefor organizing the companys efforts in

    cloud computing..

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    1/11/10 Introduction to Cloud Computing 14

    SW

    Support

    Management

    $4000/user(one time)

    1Traditional

    $800/user/year

    $0/user

    2Open Source

    $1600/user/year

    RedHatMySQL

    4Hybrid

    $4000/user(one time)

    $800/user/year

    $150/user/month

    ORCLBlackbaud..

    @H @C

    3Outsourcing

    $4000/user(one time)

    $800/user/year

    Bid

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    1/11/10 Introduction to Cloud Computing 15

    Standardization, Repetition, Automation

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    1/11/10 Introduction to Cloud Computing 16

    Model Four: Blackbaud OnDemand

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    1/11/10 Introduction to Cloud Computing 17

    Concur (CNQR)

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    1/11/10 Introduction to Cloud Computing 18

    Concur (CNQR)

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    1/11/10 Introduction to Cloud Computing 19

    SW

    Support

    Management

    $4000/user(one time)

    1

    Traditional

    $800/user/year

    $0/user

    2Open Source

    $1600/user/year

    RedHatMySQL

    5Hybrid+

    $300/user/month

    Callidus

    @H @C

    4Hybrid

    $4000/user(one time)

    $800/user/year

    $150/user/month

    ORCLBlackbaud..

    @H @C

    3Outsourcing

    $4000/user(one time)

    $800/user/year

    Bid

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    1/11/10 Introduction to Cloud Computing 20

    SW

    Support

    Management

    $4000/user(one time)

    1

    Traditional

    $800/user/year

    $0/user

    2Open Source

    $1600/user/year

    RedHatMySQL

    6SaaS

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    1/11/10 Introduction to Cloud Computing 21

    Mar 1999

    Jun 2004

    Jan 2002

    Oct 2005

    June 2005

    Sep 2004

    2002 2003 2004 2005 20062001 2007

    Oct 2007

    Dec 2007

    Nov 2007

    Aug 2004

    Dec 2005

    June 2006

    Dec 2005

    Model Six: Elite Eleven

    http://www.taleo.com/
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    1/11/10 Introduction to Cloud Computing 22

    Bruce Chizen, former CEO Adobe

    29 September 2009

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    1/11/10 Introduction to Cloud Computing 23

    2002 2003 2004 2005 20062001 2007

    Model Six: Elite Eleven

    Lars Dalgaard,Founder, President, CEO20 October

    Rick RudmanFounder, President, CEO27 October

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    1/11/10 Introduction to Cloud Computing 24

    Application Cloud Service: Economics

    34%Year 8 S&M

    Most of $100M invested to build adistribution channel

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    1/11/10 Introduction to Cloud Computing 25

    Application Cloud Service: Economics

    53%Year 7 S&M

    $60M invested to build a

    distribution channel

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    1/11/10 Introduction to Cloud Computing 26

    Cost of Sales & Marketing

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    1/11/10 Introduction to Cloud Computing 27

    SW

    Support

    Management

    $4000/user(one time)

    1

    Traditional

    $800/user/year

    $0/user

    2

    Open Source

    $1600/user/year

    RedHatMySQL

    6

    SaaS

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    1/11/10 Introduction to Cloud Computing 28

    Model Seven

    Vic Gundontra,VP Engineering Google10 November

    Reid Hoffman

    Founder, ChairmanLinkedIn13 October

    Jeff Jordan

    CEO, Opentable6 October