cloud computing for legal administrators
TRANSCRIPT
A tough conversation
Questions?
Just. Ask.
How to determinewhat parts of your law firm’s IT
should be in the cloud
0
5
10
15
20
25
30
35
2010 2011 2012 2013
SaaS/Cloud Computing Use by Lawyers, 2010–2013
Cloud use by lawyersgrew 50% in just two years
Source: 2013 ABA Legal Technology Survey Report
What is the cloud?
The cloud is:
flexibility and accessibilityscalable capabilitiesbusiness continuity
a la carte technology experiencecompetitive advantage
5 reasons why some partsof the cloud may not be right
for your law firm
Inability to adapt processes and toolsPoor understanding of securityCustodial concerns over data
Firm structure and business goalsCost of capital vs. services
Inability to adapt processes,workflow, and tools
0 10 20 30 40 50
Financial ReportingCourt Docketing
Document AssemblyClient Intake
AccountingCase/Client Expense Management
Conflict CheckingScheduling/Calendaring
Contact ManagementDocument Management
Centralized Case/Matter ManagementTime and Billing
Core Functionality Required Before Subscribing to a Practice ManagementSaaS/Cloud Computing Solution (% of respondents)
Source: 2013 ABA Legal Technology Survey Report
Functionality law firms requiremost from cloud-based services
0 10 20 30 40 50 60 70
Others
RocketMatter
Bill4Time
Clio
Evernote
iCloud
Google Docs
Dropbox
SaaS/Cloud Computing Solutions for Law-Related Tasks(% of respondents)
Source: 2013 ABA Legal Technology Survey Report
Cloud-based tools mostfrequently adopted by law firms
Poor understanding ofcloud security considerations
72%Lawyers in thecloud who cited
security andconfidentiality astheir two biggest
concerns
58%Lawyers NOT inthe cloud whocited security
concerns as the #1reason why theyhave avoided it
47%Lawyers NOT inthe cloud whocited lack of
familiarity as the #1reason why theyhave avoided it
Source: 2013 ABA Legal Technology Survey Report
Security concerns and lack offamiliarity are top barriers
60%Use the same
password acrossmore than oneonline account
42%Shared a passwordwith a friend, family
member, or workcolleague
36%Remain logged into
their onlineaccounts between
usage periods
Source: Survey: Password Security, Centre for Internet Safety, September 2011
General attitudes towardpassword use and management
Custodial concerns over data
6213Length in wordsof the FacebookTerms of Service
and Privacy policies
8469Length in words
of the Google AppsTerms of Service
and Privacy policies
12kLength in wordsof the LinkedInTerms of Service
and Privacy policies
Data ownership policies:why trust is so important
44%Lawyers in the
cloud who read thePrivacy policies of
online servicesthey agree to
41%Lawyers in the
cloud who read theTOS policies
of online servicesthey agree to
41%Lawyers in the
cloud who makeregular local
backups of their lawfirm’s critical data
Data ownership policies:why trust is so important
Source: 2013 ABA Legal Technology Survey Report
Cloud Ethics Opinions Around the U.S.
Legal Technology Resource Centeramericanbar.org
Law firm organizationalstructure considerations
Cost of capital vs. services
0 20 40 60 80
Eliminates Internal IT Management
Quick to Get Up and Running
Robust Data Backup/Recovery
Low Cost of Entry/Predictable Expense
24x7 Availability
Easy Access from Anywhere
Reported Benefits of SaaS/Cloud Computing Solutions(% of respondents)
Source: 2013 ABA Legal Technology Survey Report
Lower cost ranks #3 in cloudbenefits reported by law firms
72%More likely
24%About the same
4%Less likely
Likelihood of considering acloud-based service in 2015
Source: 2014: The Law Cloud Poised for Dramatic Growth, by LexisNexis
A true story about disaster recoveryand business continuity
50%U.S. companies that conductbusiness without a backup or
disaster recovery plan
94%The percentage of those
companies that don’t survive acatastrophic data loss
Law firms without a disasterrecovery plan are in trouble
Get IT off your plate andget out of the IT business
Effective solutions that are cultural fitsSave time, money, frustration, and stress
Increase uptime, efficiency, and productivityExpertise and first-response support
Integrate new and existing staff members
